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Oracle® Communications Order and Service Management Installation Guide Release 7.4 E96850-04 November 2020 Oracle Communications Order and Service Management Installation Guide, Release 7.4 E96850-04 Copyright © 2009, 2020, Oracle and/or its affiliates. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then the following notice is applicable: U.S. GOVERNMENT END USERS: Oracle programs (including any operating system, integrated software, any programs embedded, installed or activated on delivered hardware, and modifications of such programs) and Oracle computer documentation or other Oracle data delivered to or accessed by U.S. Government end users are "commercial computer software" or "commercial computer software documentation" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, reproduction, duplication, release, display, disclosure, modification, preparation of derivative works, and/or adaptation of i) Oracle programs (including any operating system, integrated software, any programs embedded, installed or activated on delivered hardware, and modifications of such programs), ii) Oracle computer documentation and/or iii) other Oracle data, is subject to the rights and limitations specified in the license contained in the applicable contract. The terms governing the U.S. Government’s use of Oracle cloud services are defined by the applicable contract for such services. No other rights are granted to the U.S. Government. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Inside are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Epyc, and the AMD logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle. Contents Preface Audience xiv Related Documents xiv Documentation Accessibility xiv 1 OSM Production Installation Overview Overview of OSM Installed Components 1-1 Overview of the OSM Production Installation Procedure 1-1 Installation Options 1-2 Installing OSM with Dual Stack Enabled (IPv4/IPv6) Linux System 1-2 Ensuring a Successful OSM Installation 1-2 Directory Placeholders Used in This Guide 1-2 2 OSM System Requirements Software Requirements 2-1 About Critical Patch Updates 2-3 Oracle Application Integration Architecture for Communications Alignment 2-3 Design Studio Installation and Version Compatibility 2-3 Oracle VM Support 2-4 Information Requirements 2-4 Oracle Database Information 2-4 WebLogic Server Information 2-5 OSM Server Information 2-6 3 Planning Your OSM Production Installation Overview of Planning Your OSM Production Installation 3-1 Types of Systems 3-1 High Availability Architecture 3-1 Initial Sizing Based on Order Complexity and Performance Needs 3-3 Planning the Solution Architecture, System Deployment, and Maintenance 3-4 iii Planning the Physical Architecture 3-4 OSM COM Hardware Sizing Guidelines for RODOD Orders 3-5 Sizing Guidelines for Simple RODOD COM Orders 3-5 Sizing Guidelines for Complex RODOD COM Orders 3-6 OSM SOM Hardware Sizing Guidelines for RSDOD Orders 3-7 Simple Order Hardware Sizing Guidelines (Neither RODOD nor RSDOD) 3-8 General Hardware Sizing and Configuration Recommendations 3-9 OSM Installer and Application Server System Sizing 3-9 Application Server Hardware Sizing 3-10 Running Multiple WebLogic Servers on the Same System 3-10 Shared Storage for the WebLogic Server 3-10 Database Hardware Sizing 3-11 Shared Storage for the Database 3-11 RAID Recommendations for the Database 3-11 Understanding Order Affinity 3-12 About Order Affinity and Ownership in an OSM WebLogic Cluster 3-12 About Load Balancing for OSM and Order Affinity 3-13 About the Performance Differences Between JMS and HTTP or HTTPS 3-14 About Order Affinity and Ownership in an Oracle RAC Database 3-14 Planning the Network Infrastructure 3-15 Planning Network IP Addresses 3-15 Planning Bi-Directional Network and Firewall Access 3-15 Network Latency Between WebLogic Server and the Database 3-15 Network Latency and NFS Configuration for WebLogic Server Shared Storage 3-16 Operating System Planning 3-16 Database Planning 3-16 Oracle RAC Database Active-Active Deployments 3-17 Database Partitioning 3-17 Database Failover with Oracle RAC 3-17 Database Failover with Oracle RAC One Node 3-18 Listener Considerations for Oracle RAC 3-18 Remote Listener Considerations 3-19 Local Listener Considerations 3-19 WebLogic Server Planning 3-19 Understanding the WebLogic Cluster Configuration 3-20 About Cluster Domain Management 3-20 About the WebLogic Messaging Mode and OSM Cluster Size 3-20 About Coherence and Unicast 3-21 Understanding the Administration Server 3-21 Understanding Node Manager Configuration 3-22 Understanding JMS Messaging 3-22 iv JMS Distributed Destinations 3-23 Cluster and Single-Server Queues 3-24 About WebLogic Server JMS T3 and T3S Load Balancing 3-24 About JMS Load Balancing Schema Options 3-25 Understanding Whole Server Migration for High Availability 3-26 Managing WebLogic Transactions 3-27 Persistent Store: JMS File Store and JDBC Store 3-28 Understanding Hardware or Software HTTP and HTTPS Load Balancing Options 3-28 About HTTP and HTTPS Load Balancing and Session ID Configuration 3-29 About Oracle Coherence 3-30 4 Installing and Configuring the Oracle RAC Database Database Information You Should Record 4-1 Creating the Oracle Database for OSM 4-1 Setting Up the Database and Clusterware for Oracle RAC 4-2 Memory Settings for the OSM Database 4-3 Character Sets 4-3 Database Parameters 4-3 Configuring Time Zone Settings in the Database 4-5 Preventing Stuck Orders Due to Inactive Database Sessions 4-5 Tablespace and Schema Considerations for OSM Production Systems 4-6 Sizing the OSM Database Schemas 4-6 Tablespaces 4-7 5 Installing and Configuring the WebLogic Server Cluster Preparing WebLogic Server for an OSM Cluster Installation 5-1 Preparing the Operating System 5-1 Installing WebLogic Server Software 5-2 Creating Database Schemas Using RCU 5-3 Creating the WebLogic Server Domain 5-4 Replicating the Domain on Other Machines 5-10 Starting and Configuring Credentials on the First Machine 5-10 Creating a Domain Template for Use on Other Machines 5-11 Replicating the Domain Template on Other Machines 5-12 Starting the Administration Server 5-12 Configuring the Domain and Managed Servers 5-12 Configuring Oracle Coherence for an OSM Cluster 5-12 Increasing Buffer Sizes to Support Coherence 5-13 Preventing Unnecessary Use of Swap Space 5-13 v Securing Coherence 5-14 Configuring Coherence for Load Balancing 5-14 Configuring Node Manager on All Machines in the Domain 5-14 Configuring Node Manager for Starting and Stopping Managed Servers 5-14 Configuring Node Manager for Whole Server Migration 5-14 Configured Whole Server Migration Floating IP Controls 5-15 Enrolling Each Machine with the Domain 5-17 Starting Node Manager on Each Machine 5-17 Configuring a Multicast IP Address for the Cluster Messaging Mode 5-17 Preventing Connection Timeout when Using a Remote Database 5-19 Recommended Configuration for WebLogic Servers for Production Systems 5-20 Configuring Managed Server Startup Parameters 5-22 Configuring Cluster Settings 5-23 Configuring Server Settings 5-24 Starting and Verifying all Machines in the Cluster 5-25 Configuring Whole Server
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