Accomplish More Together with Google Workspace
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Google Cloud Issue Summary Multiple Products - 2020-08-19 All Dates/Times Relative to US/Pacific
Google Cloud Issue Summary Multiple Products - 2020-08-19 All dates/times relative to US/Pacific Starting on August 19, 2020, from 20:55 to 03:30, multiple G Suite and Google Cloud Platform products experienced errors, unavailability, and delivery delays. Most of these issues involved creating, uploading, copying, or delivering content. The total incident duration was 6 hours and 35 minutes, though the impact period differed between products, and impact was mitigated earlier for most users and services. We understand that this issue has impacted our valued customers and users, and we apologize to those who were affected. DETAILED DESCRIPTION OF IMPACT Starting on August 19, 2020, from 20:55 to 03:30, Google Cloud services exhibited the following issues: ● Gmail: The Gmail service was unavailable for some users, and email delivery was delayed. About 0.73% of Gmail users (both consumer and G Suite) active within the preceding seven days experienced 3 or more availability errors during the outage period. G Suite customers accounted for 27% of affected Gmail users. Additionally, some users experienced errors when adding attachments to messages. Impact on Gmail was mitigated by 03:30, and all messages delayed by this incident have been delivered. ● Drive: Some Google Drive users experienced errors and elevated latency. Approximately 1.5% of Drive users (both consumer and G Suite) active within the preceding 24 hours experienced 3 or more errors during the outage period. ● Docs and Editors: Some Google Docs users experienced issues with image creation actions (for example, uploading an image, copying a document with an image, or using a template with images). -
Microsoft 365 Education Provides Better Value to Schools Than Google Workspace
Microsoft 365 Education provides better value to schools than Google Workspace The Microsoft 365 Education solution helps schools realize great value in many different ways. By partnering with Microsoft, you can: Include all students Empower Provide students Satisfy your at no extra cost educators with the tools they Microsoft software using Student to unlock creativity need to learn needs in a single, Use Benefits1 and find more their way3 cost effective, time to teach2 license Take a look at an example of how Microsoft 365 provides better value than Google Workspace Plus in a district with 86,500 students and 3,800 faculty and staff4 Microsoft 365 Google Workspace Education A3 for Education Plus Total annual cost to your $244,872 $432,500 school Annual $64.44 / staff license $60.00 / student license5 License cost One paid staff license = Four paid student License 40 student licenses licenses = one included included through benefits staff license Student Use Benefits1 You pay for 3,800 staff licenses 86,500 student licenses Additional 21,625 covered staff 152,00 student licenses licenses licenses provided Room to grow 65,500 student licenses 17,825 staff licenses Microsoft 365 Education is the best choice to maximize your budget and prepare for your growing student population 1. Student Use Benefits provides free licenses to students when 100% of faculty and staff have a paid license at a rate of 40 students per paid faculty license 2. Total Economic Impact Study – Forrester 3. Microsoft Accessibility and Assistive Technologies for Education a TEI Analysis 4. Enrollment numbers are based on an actual higher education school district. -
Businesses at Work Powered by March 2021
Supplement for the GGV Capital Evolving Enterprise Conference Businesses at Work powered by March 2021 Okta, Inc. okta.com [email protected] Businesses at Wor k Contents 3 Introduction 4 Methodology: how did Okta create this report? 5 Apps at work: our most popular apps 8 The fastest growing apps 10 Remote work 12 Developers at work 15 Looking forward, moving ahead Businesses at Wor k 3 Welcome to a supplemental Businesses at Work report, prepared for the GGV Capital Evolving Enterprise conference. Our report dives into how organizations and people work today — exploring workforces and customers, and the applications and services they use to be productive. Our most recent annual Businesses at Work report launched in January 2021. This update dips into fresh data, revealing some important changes in how companies are gearing up for 2021. Last spring, as the pandemic became a global concern, our worlds were flooded with change. We turned to technology to stay afloat. Families scrambled to get equipped for remote learning, companies rushed to support their remote workforces, and organizations quickly developed new online experiences for customers. As the pandemic accelerated, tech solutions once preferred only by “early adopters” became survival tools for companies across all industries, and the population as a whole. It’s from this unprecedented lens that we view the data from Okta’s more than 10,000 customers and the Okta Integration Network (OIN), which includes over 7,000 integrations with cloud, mobile and web apps, as well as IT infrastructure providers. Our top apps underscore the new necessities of remote work: collaboration, security, employee engagement.. -
Everything Teams Need to Do Their Best Work, from Anywhere
Everything teams need to do their best work, from anywhere Google Workspace seamlessly integrates all of the core elements of work, like email, chat, voice and video calling, document collaboration, storage, task management, and admin and security tools so your users can communicate and collaborate easily and securely, from wherever they are. How Google Workspace is different Simple Helpful Flexible Secure Apps chosen by Industry-leading AI A workspace that Secure, cloud-based billions of users — lets you focus on scales with your controls are easy to not mandated by IT high-value work organization manage Real-time collaboration Smart writing suggestions Built-in engagement tools Intelligent security insights helps teams work in help users create quality enable organizations to help you reduce risk parallel and move faster content, quicker exchange ideas and gather feedback Proactive protections help Intuitive, reliable mobile AI-powered data tools keep users secure apps make it easy to pick promote data-driven Google Workspace up where you left off and decision making integrates with the other Simple controls enable get work done on any business applications you centralized manageability device Intelligent meeting already use so you can capabilities make it easier work across platforms Closely integrated apps to collaborate across lead to better alignment languages and regions More than 6M businesses have chosen Google Workspace Why Google Workspace makes sense for your business Companies with engaged employees have higher 68% retention -
Economic and Social Impacts of Google Cloud September 2018 Economic and Social Impacts of Google Cloud |
Economic and social impacts of Google Cloud September 2018 Economic and social impacts of Google Cloud | Contents Executive Summary 03 Introduction 10 Productivity impacts 15 Social and other impacts 29 Barriers to Cloud adoption and use 38 Policy actions to support Cloud adoption 42 Appendix 1. Country Sections 48 Appendix 2. Methodology 105 This final report (the “Final Report”) has been prepared by Deloitte Financial Advisory, S.L.U. (“Deloitte”) for Google in accordance with the contract with them dated 23rd February 2018 (“the Contract”) and on the basis of the scope and limitations set out below. The Final Report has been prepared solely for the purposes of assessment of the economic and social impacts of Google Cloud as set out in the Contract. It should not be used for any other purposes or in any other context, and Deloitte accepts no responsibility for its use in either regard. The Final Report is provided exclusively for Google’s use under the terms of the Contract. No party other than Google is entitled to rely on the Final Report for any purpose whatsoever and Deloitte accepts no responsibility or liability or duty of care to any party other than Google in respect of the Final Report and any of its contents. As set out in the Contract, the scope of our work has been limited by the time, information and explanations made available to us. The information contained in the Final Report has been obtained from Google and third party sources that are clearly referenced in the appropriate sections of the Final Report. -
Google Cloud Security Whitepapers
1 Google Cloud Security Whitepapers March 2018 Google Cloud Encryption at Rest in Encryption in Transit in Application Layer Infrastructure Security Google Cloud Google Cloud Transport Security Design Overview in Google Cloud 2 Table of Contents Google Cloud Infrastructure Security Design Overview . 3 Encryption at Rest in Google Cloud . 23 Encryption in Transit in Google Cloud . 43 Application Layer Transport Security in Google Cloud . 75 3 A technical whitepaper from Google Cloud 4 Table of Contents Introduction . 7 Secure Low Level Infrastructure . 8 Security of Physical Premises Hardware Design and Provenance Secure Boot Stack and Machine Identity Secure Service Deployment . 9 Service Identity, Integrity, and Isolation Inter-Service Access Management Encryption of Inter-Service Communication Access Management of End User Data Secure Data Storage . 14 Encryption at Rest Deletion of Data Secure Internet Communication . 15 Google Front End Service Denial of Service (DoS) Protection User Authentication Operational Security . 17 Safe Software Development Keeping Employee Devices and Credentials Safe Reducing Insider Risk Intrusion Detection 5 Securing the Google Cloud Platform (GCP) . .. 19 Conclusion . 21 Additional Reading . 22 The content contained herein is correct as of January 2017, and represents the status quo as of the time it was written. Google’s security policies and systems may change going forward, as we continually improve protection for our customers. 6 CIO-level summary • Google has a global scale technical infrastructure designed to provide security through the entire information processing lifecycle at Google. This infrastructure provides secure deployment of services, secure storage of data with end user privacy safeguards, secure communications between services, secure and private communication with customers over the internet, and safe operation by administrators. -
3 Retailers Who Have Streamlined Operations and Improved Customer Experiences with Google Cloud
3 RETAILERS WHO HAVE STREAMLINED OPERATIONS AND IMPROVED CUSTOMER EXPERIENCES WITH GOOGLE CLOUD SADA / 3 RETAILERS WHO HAVE STREAMLINED OPERATIONS AND IMPROVED CUSTOMER EXPERIENCES WITH GOOGLE CLOUD / © 2020 SADA. All Rights Reserved. Table of contents 03 / Introduction 05 / Z Gallerie boosts productivity in stores nationwide with Google Workspace 07 / A world of tile experiences increased ease of business communication with Google Workspace 09 / Sunrider communicates worldwide in real-time with Google Workspace Retailers are finding themselves faced with a Introduction transformation driven by consumers who have come to expect a seamless experience between online and in store. These customers are interested in shopping experiences that ease their buying journey by making recommendations for them and helping them find what they need. In addition, today’s savvy customers want the entire experience to be faster and more personalized than ever before. Leading retailers across the globe are turning to Google Cloud to address these challenges. 3 Power digital transformation and win the hearts of Get insights faster customers with Google Cloud Google Cloud helps retailers pull valuable insights out of Scale your infrastructure massive amounts of data with its data analytics, AI, and machine learning capabilities. Innovative AI solutions Global retailers are using Google Cloud Platform (GCP) help retailers train models to interact with customers for its flexibility, reliability, and powerful computing. and provide insightful direction for agents. BigQuery, GCP ensures your infrastructure and operations can a fully managed serverless data warehouse, provides meet the demands of both preplanned sale days and insights faster to fulfill your mission, and Google Data unexpected spikes in traffic. -
Enforce: Integration with Google Workspace for Education
Enforce: Integration with Google Workspace for Education Table of Contents Prerequisites .................................................................................................................................................................................. 1 Current Restrictions .................................................................................................................................................................... 2 Assumptions ................................................................................................................................................................................. 2 Overview of Steps ....................................................................................................................................................................... 2 Configure Google Workspace for Education ..................................................................................................................... 2 Create a Project ........................................................................................................................................................................... 3 Create the JSON File .................................................................................................................................................................. 3 Enable Domain-wide Delegation ............................................................................................................................................ 4 Enable APIs -
Google Workspace Security Whitepaper
Google Workspace security whitepaper Table of contents Table of contents 1 Introduction 3 Disclaimer 3 Google’s security and privacy focused culture 4 Employee background checks 4 Security training for all employees 4 Secure Environment 4 Internal security and privacy events 5 Our dedicated security team 5 Our privacy teams 5 Internal audit and compliance specialists 6 Collaboration with the security research community 6 Operational security 7 Vulnerability management 7 Malware prevention 7 Monitoring 8 Incident management 9 Technology with security at its core 10 State-of-the-art data centers 10 Powering our data centers 10 Environmental impact 11 Custom server hardware and software 11 Hardware tracking and disposal 11 A global network with unique security benefits 12 Encrypting data in transit and at rest 13 Low latency and highly available solution 13 Service availability 14 Supporting compliance requirements 15 Regulatory compliance 16 Independent third-party certifications and attestations 16 Data usage 16 Our philosophy 16 No advertising in Google Workspace 16 1 Data access and restrictions 17 Administrative access 17 For customer administrators 17 Law enforcement data requests 17 Third-party suppliers 18 Empowering users and administrators to improve security and compliance 19 Access and Authentication 20 2-step verification and security keys 20 Single sign-on (SAML 2.0) 20 OAuth 2.0 and OpenID Connect 20 Information Rights Management (IRM) 20 Restricted email delivery 20 App access based on user context 21 Asset Protection 22 -
Setting up Match My Email (MME) in Salesforce.Com Using Google Workspace
Setting Up Match My Email (MME) in Salesforce.com using Google Workspace The steps in this guide must be performed by a Google Workspace Super Admin for Email Service Connection and a Salesforce System Administrator for app setup within the Salesforce instance, Sandbox or Production. If a Super Admin in Google Workspace is not available, please return to the Match My Email Support page and use the setup guide listed for All Others. Table of Contents 1. Perform Steps in Google Workspace for API Connection .......................................................................... 1 2. Prior to package install: Enable Chatter, Enable Actions in Publisher, and Confirm My Domain .............. 5 3. Install Match My Email AppExchange Package in Salesforce.com ........................................................... 6 4. Proceed with Match My Email account setup ............................................................................................. 7 5. Best Practice: Add Ignore Rule for Email Domain ................................................................................... 10 6. Confirm company-wide settings for Matching and Upload Rules ............................................................. 10 7. For Enterprise & Unlimited Editions Only: Change Email Message Page Layout .................................... 11 8. Add Email Messages component to Lightning Record Pages.................................................................. 12 9. Optional: Convert to Match My Email’s Send Email button ..................................................................... -
Work Remotely with Google Workspace
Work remotely with Google Workspace Help teams stay productive, wherever they are With Google Workspace, we’ve been building toward flexible work environments for more than a decade. Distributed teams need a combination of email, chat, video calling, real-time document collaboration and shared files — all in the cloud to ensure everyone has access to the latest version. It’s why customers like Colgate-Palmolive, Salesforce, and Whirlpool choose Google Workspace to bring their teams into the future of work. Designed for flexible work environments A successful transition to remote work requires more than just video conferencing or real-time chat. It requires a secure, integrated solution that helps people collaborate and communicate, wherever they are. Google Workspace has been a huge enabler of our new normal of working from home. Google Workspace is an integrated workspace that powers cloud-based Hangouts Meet is vital in collaboration so people can have impact — wherever they’re working from. keeping our teams socially connected, and Docs, Gmail and the full Google Workspace family of apps has the team's Security comes first in everything we do productivity and collaboration With Google Workspace, you get the same secure-by-design infrastructure, working as if we were in the built-in protection, and global network that Google uses to secure your office. The reliability and information and safeguard your privacy. Counter-abuse and security performance of Google features are on by default, and comprehensive user and device management Workspace has allowed the IT are included in every Google Workspace license. Our adherence to team to focus on other recognized international security and privacy standards is certified and challenges we face with a validated by independent auditors — wherever your data is located in Google remote workforce. -
【Rakumo Sync】 Installation Manual
Installation Manual The tool which makes a calendar of Salesforce and Google Workspace synchronous with both directions in real time rakumo inc. 2021/05/26 Copyright Ⓒ rakumo inc. All Rights Reserved. About This Manual The rakumo Sync is the tool which makes calendar of Salesforce used in the company and a Google calendar of Google Workspace (old name : G Suite) synchronous with both directions in real time. This manual is intended to provide you with preparations and the specification of rakumo Sync . When introducing, please refer to this manual. 2 Table of Contents 1. rakumo Sync is installed in Salesforce. .................................................................................... 4 2. A license of rakumo Sync is given to the user ......................................................................... 9 3. rakumo Sync Admin and rakumo Sync Engine are established ........................................... 10 3-1 rakumo Sync Admin is established. ..................................................................................... 10 3-2. rakumo Sync Engine is established. .................................................................................... 13 4. Google Workspace is established .......................................................................................... 16 5. The user is established. .......................................................................................................... 22 Register all at once using the CSV file. ..................................................................................