Palm Pre 2 User Guide
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User Guide Intellectual property notices As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in © 2009–2010 Palm, Inc., a subsidiary of Hewlett-Packard Company. All rights reserved, Palm, electronics recycling. Palm Pre, Palm webOS, Synergy, and Touchstone are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the v. 1.0 Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Quickoffice is a registered trademark of Quickoffice, Inc. All other brand and product names are or may be trademarks of their respective owners. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Patent pending. This product also is licensed under United States patent 6,058,304. Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply. Open Source License information You can view the Open Source License terms on your phone. Tap the center of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf. You can also view the file on your computer. Connect your phone to your computer with the USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the removable drive named for your phone. To locate the drive, do the following for your operating system: • Windows Vista/Windows 7: Open Computer. • Windows XP: Open My Computer. • Mac: Open Finder. • Linux (Ubuntu): The drive is displayed on the desktop. • Other Linux distribution: The location of the drive may vary by system. After you open the drive, double-click the file Open Source Information.pdf. Recycling and disposal This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewirelessphones.com/. Contents Chapter 1 Welcome 54 Create a new item such as a message or memo 54 Open an application 8Your Palm® Pre™ 2 phone 56 Customize Just Type 9What’s in the box? 9 Where can I learn more? Chapter 4 Copy files and sync your personal data Chapter 2 Basics 58 Copy files between your phone and your computer 59 Overview: Get your personal data onto your phone 12 Get to know your phone 61 Transfer data from an old phone 16 Set up your phone 61 Export data from a desktop organizer on your 19 Charge the battery computer 20 Turn the phone on/off 62 Get data from an online account in the cloud 22 Use gestures: tap, swipe, drag, flick, pinch 63 Sync your desktop organizer and your phone 28 Open applications 30 Work with applications Chapter 5 Phone 34 Enter and save information 39 Use the menus 66 Make calls 41 View and respond to notifications 69 Receive calls 42 Create and work with favorites 70 Use voicemail 42 Manage online accounts 73 What can I do during a call? 43 Update the Palm® webOSTM operating system 75 What’s my number? 45 Use App Catalog to shop for new applications 76 View your call history 76 Work with favorites Chapter 3 Just Type 78 Save a phone number to Contacts 78 Use a phone headset 52 Get in touch with a contact 80 Customize phone settings 52 Search the web 84 Use SIM Toolkit 53 Find information in an application on your phone Contents 3 Chapter 6 Email, text, multimedia, and instant messaging 185 PDF View 86 Email Chapter 11 Preferences 98 Messaging 190 Backup Chapter 7 Contacts, Calendar, and other personal 194 Date & Time information 195 Device Info 198 Regional Settings 198 Screen & Lock 110 Contacts 200 Sounds & Ringtones 121 Calendar 129 Tasks 133 Memos Chapter 12 Troubleshooting 135 Clock 136 Calculator 204 6Ts: Six ways to get your Palm® Pre™ 2 phone 136 Facebook working again 207 For users of other Palm® devices Chapter 8 Photos, videos, and music 207 Battery 211 Screen and performance 213 Phone 142 Camera 214 Hands-free devices 143 Photos 215 Synchronization 148 Videos 218 Sending and receiving data in Email, Messaging, and 151 YouTube Web 152 Music 218 Email 155 Amazon MP3 219 Messaging 219 Wi-Fi Chapter 9 Web and wireless connections 220 Web 220 Calendar and Contacts 160 Wi-Fi 221 Camera 163 Palm mobile hotspot 221 Photos, Videos, and Music 166 VPN 222 Amazon MP3 168 Location Services 222 Transferring information from your computer 170 Web 223 Backing up and restoring data 175 Google Maps 224 Updates 176 Bluetooth® wireless technology 224 Transferring information from another Palm® 179 Use your phone as a modem webOS™ platform phone 224 Third-party applications Chapter 10 Documents 225 Making room on your phone Glossary of Terms 182 Quickoffice® mobile office software 4Contents Online accounts available for Palm® webOS™ phones Specifications Regulatory and Safety Information Index Contents 5 6Contents Welcome Congratulations on the purchase of your Palm® Pre™ 2 In this chapter phone. 8Your Palm® Pre™ 2 phone 9 What’s in the box? 9 Where can I learn more? Chapter 1 : Welcome 7 Yo u r Pa l m ® Pre™ 2 phone need to search the web, find info in an application on your phone, or start an action such as creating an email message, memo, or task. For more information, see Just Type. In one compact and indispensable device, you now have all of the following: The Palm® SynergyTM feature: The Palm® Synergy™ feature works in the background to gather your information from the various online sources • An advanced wireless phone running the Palm® webOS™ platform where you keep it and then display that information in a single view on your • A full suite of organizer applications: Contacts, Calendar, Memos, and phone. You can access your info quickly without having to remember where Ta s ks you stored it. • High-speed data transfer with 3G (UMTS/HSDPA) and GPRS/EDGE support For example, suppose you have a Google account for personal email, • Wi-Fi capability contacts, and calendar events, and an Exchange account for your corporate • A 5-megapixel digital camera email, contacts, and events. The Email, Contacts, and Calendar applications on your Pre 2 phone all provide a kind of view in which you can see • GPS functionality information from both of those accounts in one place—but even though the • Integrated text, multimedia, and instant messaging (IM) information is brought into one view, the sources of that information are • Tools to view and manage Microsoft Office and Adobe PDF files kept separate. For more information, read about linked contacts, layered • App Catalog, where you can download applications designed for your calendars, and the single inbox for your email in Contacts, Calendar, and phone; select from an ever-expanding list of applications Email. Yo u r Pa l m ® Pre™ 2 phone puts Palm’s new multitasking, gesture-based ® operating system, the Palm webOS™ platform, inside a small, beautiful NOTE See Online accounts available for Palm® webOSTM phones* for the current device with a keyboard that you can slide out whenever you need it. Here list of online accounts that you can set up on your phone and for information about are a few highlights of your new phone. the behavior of these accounts. Gestures: On your Pre 2 phone, you make calls, move around, and manage Thanks also to the Synergy feature, in the Messaging application, all your your applications and info by making simple gestures either on the conversations with the same person are grouped together in one chat-style touchscreen or in the gesture area directly beneath the screen. For more view. If you start an IM chat with Ed, for example, you can continue the information, see Use gestures: tap, swipe, drag, flick, pinch. Carry the same conversation when Ed signs out of IM by sending him a text Gesture Guide (included in the box with your Pre 2 phone) around with you message—and you can see it all in the same view. For more information, and you’ll soon know all the gestures by heart. see Messaging. Multitasking: You can have many applications open at once and easily Sync: Your Pre 2 phone gives you synchronization without a cable. You can move among them. Go to the Launcher to open apps. See the lineup of your sync with online services that Palm has partnered with so that you can store open apps in Card view. Tap an app to bring it into the foreground and work and sync your info in online accounts.