2013/14 Cullompton Local Community Profile 2013/14 Cullompton Local Community Profile 2

Contents

“By 2014, Devon and Somerset Fire and Rescue Overview ...... 3 Service (DSFRS) will be saving lives and limiting Our strategy ...... 4 the number of injuries from preventable fires and Our behaviour and values ...... 4 accidents because people and communities in Work with people, communities, businesses and partners to make Devon and Somerset a safer place to live work and visit...... 5 Devon and Somerset will be making better informed decisions about their safety and spending Road Safety – the life shattering facts ...... 7 their time in safer buildings. Map illustrating our areas of higher fire risk...... 8 Prevention Activities ...... 9 When local, regional or national incidents do occur, Protection activities ...... 12 our emergency response teams will be even more Respond to local, regional and national emergencies with the appropriate skill agile to deploy the skills and resources needed to and resources ...... 13 deal effectively and safely with the range of Work hard to be an excellent organisation ...... 15 challenges they face. Incidents attended ...... 15 Our trained and qualified staff, our key partnerships Deliberate Fire Reduction ...... 15 and the sustainable processes they operate, will be Station Response Activity: ...... 16 responsive to a constantly changing environment Glossary ...... 19 and will be recognised as examples of good practice, as well as contributing to wider society and the DSFRS reputation for organisational excellence.”

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Overview The Watch Commander has overall responsibility for the economic difficulties in the form of fire setting, 1.5% station. The fire station houses one fire fighting of fire related calls are deliberate. The M5 Motorway appliance. It is crewed by staff working a retained duty and A361 North Devon Link Road however both system - 1 Watch Manager, 2 Crew Managers and 10 cause concern as they have a significant bearing on Firefighters, totalling 12 personnel units which are filled the high RTC activity level, well over twice the by a combination of full cover and part cover contracts. DFRS average for specific groups. The staff are also the main asset in undertaking a range of Community Safety (CS) activities that are primarily The risks mentioned above will, in association with aimed at preventing deaths and injuries from fires the station performance, be the focus for the stated including School Talks, Home Safety Checks, and actions within the plan. smoke alarm fitting. Additionally, the station traditionally Group Area Prevention and Protection profiles have welcomes station visits by numerous local groups been created by the Community Risk Intelligence including pre school groups, cubs, scouts and guides. Team to illustrate the risks in each of the 7 Group Areas. These profiles draw on a wide range of data This is a plan for the local community. It The station’s fully equipped lecture room is also utilised sources including Fire incident data, demographic presents the local risks and the actions that by various external agencies such as the Community information, as well as data from our partners, to Devon & Somerset Fire & Rescue Service First Responders, Mid and East Devon Community provide a framework for an intelligence led (DSFRS) have planned to make the community Safety Partnership and Cullompton Local Action Group. approach to community safety activity across Devon safer. Our actions are a combination based on The station area has a range of risks that are also key & Somerset. These will be the basis for targeting our core activities of prevention, protection and local employers, such as National Trust Killerton, St our approach to community safety work. They will emergency response all undertaken by the Regis Papermills, Watson Petroleum, Lloyd Maunder, be available to view, as they become available at: people that are best suited for each activity. Padbrook Park, TDG Novacold, Gregorys Distribution, http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurC Cullompton Fire Station is located in Tiverton Road, Mole Valley Farmers & ABN Feedmill. orporatePlan/LocalCommunityPlanning/Index.cfm?s Cullompton EX15 1HS, and covers Cullompton and It also has several medium industrial sites including iteCategoryId=2&T1ID=10&T2ID=123&T3ID=183 its nearby communities extending to its boundaries Kingsmill Industrial Estate, Alexander Ind.Est. with Tiverton, Exeter, Honiton and into Wellington, WM Pratt Longbridge Meadow Ind Est, Southview Ind.Est Willand Somerset. It covers an area of approximately 96 Retained and Post Cross Business Park, Kentisbeare. square miles and has a population of over 23,000 people. The station covers several council wards The station also covers a large farming community and including; Bradninch (Rural & Town) Burlescombe, provides critical back up to major risks in Tiverton, Clayhidon, Cullompton (North, Outer & South) Exeter and is primary response to the M5 Motorway. The Culmstock, Hemyock, Holcombe Rogus, fireground also covers an extensive area open fields and Kentisbeare, Sampford Peverell, Uffculme (Ashill & woodland areas. Village) and Willand. The town does not demonstrate any significant socio www.dsfire.gov.uk 2013/14 Cullompton Local Community Profile 4

Our strategy Our behaviour and values This plan is part of an integrated approach that delivers our strategy ‘Towards High standards of behaviour are required and staff are expected to 2014’ at a local level. The strategy is our most important document and is demonstrate the nationally developed Core Values for the Fire and Rescue constructed around the three strategic principles shown below. This plan is Service. These values will impact on how we deliver the service in all roles constructed around these three principles. To access the strategy click here. through the organisation.Our core values are:

Respond to local, regional and

national emergencies with the appropriate skills and resources Work with people, communities, businesses and partners to make Devon and Somerset a safer place

to live work and visit

Work hard to be an excellent organisation

To see our detailed Equality commitment and objectives, click here.

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Work with people, communities, businesses and The technical part...how we identify high risk groups? partners to make Devon and Somerset a safer place to live work and visit. High risk groups and areas are identified by compilation of the data sources described above, these are analysed and factors identified which indicate a level of

above average risk for Accidental Dwelling Fires. These are then compared against To understand how we can best use our public resources we analyse the local populations across Devon & Somerset to give an overall picture of the Home community risk and identify who would benefit most from our services. This Safety risk for each of DSFRS’s 7 Group Areas. A high risk group is one with that is identified as having a higher likelihood of having a dwelling fire, rather than likely to makes sure we also remain as cost effective as possible and continue to experience a higher number of dwelling fires. provide value for money. For example within a certain area, the population and expected number of dwelling To help us with our risk analysis we utilise a database (Experian MOSAIC) fires may be distributed as follows: that assists with identifying where those most at risk are likely to be situated. This information helps us target our resources. Group No of Households in Relative Expected Number of area Likelihood Fires Over the next few pages we will show you how we calculate who is most at Index risk and indicate the risk within this local area. A map is provided to easily Z 50 200 5 show this information. Y 200 100 10 X 500 50 12.5 The planned prevention and protection activities to reduce the level of risk are highlighted to show how we are using public resources. In this case though both Groups X and Y would have higher numbers of dwelling fires, due to their larger number of households, however they would not be considered as high risk as those households in Group Z. The benefit in terms of the number of incidents prevented by engagement with households in group Z is clearly much larger (in theory one household in 10 would experience a dwelling fire) than in the other two groups (X would see one in 40, Y one in 20).

Relative Likelihood Index (RLI)

The likelihood index is a score given to each group which gives the relative likelihood of a household in a particular group experiencing a dwelling fire. A group with a risk of fire that is exactly average would have a likelihood index score of 100. A score of above 100 is indicative of an above average risk and a score of below 100 below

average risk. Put simply a higher likelihood index for a group means the risk to that group is higher.

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Who has accidental dwelling fires? Who has the Road Traffic Collisions (RTCs)?

Nearly 4500 accidental dwelling fires from the three year period 01/04/2007 to Over 30,000 Road Traffic Collisions from the five year period 2006-2010 have 31/03/2011 have been analysed to identify the highest risk social groups in been analysed to identify the highest risk social groups in Devon and Somerset. Devon. This enables targeting of these groups with appropriate home safety This enables targeting of these groups with appropriate road safety activity, activity, which may take the form of a Home Safety Visit, self assessment or which may take the form of an organised Road Safety Event or a road safety information and advice. campaign at congregation points within a particular area.

Type No. of Type No. of Type Description Type Description Code Households Code Households Students and other transient singles in multi-let G32 0 I39 Young owners and private renters in inner city terraces 0 houses Multi-ethnic communities in newer suburbs away from the Transient singles, poorly supported by family and I40 0 G33 37 inner city neighbours Students involved in college and university I41 Renters of older terraces in ethnically diverse communities 0 G34 9 communities I42 South Asian communities experiencing social deprivation 0 M57 Old people in flats subsisting on welfare payments 17 Older town centre terraces with transient, single I43 43 M58 Less mobile older people requiring a degree of care 51 populations People living in social accommodation designed for M59 130 I44 Low income families occupying poor quality older terraces 147 older people Tenants in social housing flats on estates at risk of K48 Middle aged couples and families in right-to-buy homes 66 N60 1 serious social problems Low income older couples long established in former K49 87 Childless tenants in social housing flats with modest council estates N61 17 Older families in low value housing in traditional industrial social needs K50 96 areas Multicultural tenants renting flats in areas of social N63 0 housing K51 Often indebted families living in low rise estates 589 Older tenants on low rise social housing estates where Diverse homesharers renting small flats in densely O67 6 N64 0 jobs are scarce populated areas Families with varied structures living on low rise N66 Childless, low income tenants in high rise flats 0 O68 103 social housing estates Vulnerable young parents needing substantial state O69 11 Vulnerable young parents needing substantial state support O69 11 support Total Premises 273 Total High Risk Households 1148

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Road Safety – the life shattering facts DSFRS has a major role in providing rescue and prevention services for Road Traffic Collisions (RTCs).

In 2010 65 people were killed with an additional 557 people being seriously injured as the result of a Road Traffic Collision (RTC) on the roads of Devon and Somerset.

Aside from the obvious impact on RTC victims and their families, there are vast financial costs on the society at large as the result of an RTC. To this end RTC’s cost Devon and Somerset an estimated £291million every year (Dep. for Transport).

Those at highest risk of having a RTC lie within the age group of 17-24 and they often happen on the fast, major routes that run through the two counties. Additionally, a disproportionately high 25% of all Killed or Seriously Injured (KSI) RTC’s within Devon and Somerset involve a motorcycle of some sort. Therefore it is important for DSFRS to target any community safety activity towards those high risk groups to ensure the most efficient use of resources.

Road safety prevention activity

DSFRS is at the forefront of road safety campaigning. We attend too many incidents and too many of those involving young drivers. We work with our partner agencies such as the police, ambulance and local authorities to get the message across in the most effective way.

DSFRS has specialist road safety educational vehicles, educational events and special educational road shows all aiming to reduce the amount of people killed or seriously injured on our roads. When our preventative measures aren't enough, we are always ready to attend incidents and provide the best emergency service to those that need us.

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Map illustrating our areas of higher fire risk.

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Prevention Activities Our prevention activities are those we undertake to try and stop an emergency happening in the first place. These are targeted based on our community risk profiles, operational intelligence and where our partners and members of our communities request and it is in line with our local identified need. The prevention activities we will undertake in this local area are:

Number of events for Name Description Further Information Cullompton There are no Community Action Days scheduled A Multi Agency day of action involving Fire Service personnel this event Community Action to take place in Cullompton, however there is 1 can be a fun day or enforcement day involving watches or individuals. 0 Day event planned for Ilfracombe which residents of This event can also include station open days. North Devon would be able to attend Any occasion when a group of individuals, members of public or There are currently no station visits scheduled, Station Visit organised groups visit a station for general interest during which a 0 however the group will respond to all requests that community safety message is delivered. meet our target groups There are currently events scheduled for An event where by any member of the community or group use the Community use of community use of Cullompton Station, however service premises as a meeting place for a formal or informal meeting this 0 Service Premises the group will respond to all requests that meet our can also include partner agencies using any service premises. target groups Presentation to Any time spent presenting information on behalf or attending on behalf of The group will attend all meetings with Groups/Community the service, this could include PACT Meetings, Safer Communities, 100% communities and partners Engagement Residents committees or any community forums. Our target will be to carry out a hot strike at all Following an incident, operational crews will deliver fire safety leaflets to Hot Strike 100% property fires and on other occasions where there neighbouring properties. is opportunity There are no specific events planned for the Any event designed to reduce the number of casualties in Road Traffic RTC Reduction & Cullompton area, however 25 events are Collisions and anti - social driving this can include all road safety 0 Road Safety Advice scheduled to take place across the North Devon initiatives such as speed watch and drive safe. Area Unwanted Call Any activity that includes reduction in hoax calls from a domestic No targets have been set for this activity but the Reduction 0 premises or by individuals causing response to domestic premises. Service will respond to local need (Domestic) Any time spent investigating a cause of fire at the fire ground or time A target has not been set for Fire Investigation. Fire Investigation writing reports as a result of a request from Fire investigators or any 100% However any fires that require fire investigation in partner agency such as the Police. the Cullompton area will be investigated. A Multi Agency Key Stage 2 event held at a suitable location in the area There are no specific events planned for the or in various locations over a period of up to 2 weeks. Usually lead by the Cullompton area, however 15 events are Junior Life Skills 0 Council or Police. Fire Service personnel present various inputs which scheduled to take place across the North Devon can include the chip pan demo or any other prevention equipment. Area Event held at a nursery or pre-school for children up to the age of five Nursery / Pre- No targets have been set for this activity but the years. Bespoke to individual needs using up to 2 personnel given to an 0 school Service will respond to local need audience size that is dependant upon the schools requirement. www.dsfire.gov.uk 2013/14 Cullompton Local Community Profile 10

Number of events for Name Description Further Information Cullompton Delivery by Fire Service Personnel of KS I Package in a school Key Stage I environment delivered by up to 2 personnel ideally to an audience of 10 approximately 40 children. Delivery by Fire Service Personnel of KS II Package in a school Key Stage II environment delivered by up to 2 personnel ideally to an audience of 10 approximately 40 children. Delivery by Fire Service Personnel of KS III Package in a school environment delivered by up to 2 personnel can be delivered to an Key Stage III 2 audience of up to a year group size depending upon school requirements. Delivery by Fire Service Personnel of KS IV Package in a school There are no specific events planned for the environment delivered by up to 2 personnel can be delivered to an Key Stage IV 0 Cullompton area, however 4 events are scheduled audience of up to a year group size depending upon school to take place across the North Devon Area requirements. Can include RTC reduction education. A formal multi agency event aimed at sixth form students and in some There are no Learn to Live events scheduled to cases young people aged between 15 and 21. The event is led by council Learn to Live / take place in Cullompton, however there is 1 event and police but involves fire service personnel in the running and 0 Contract for Life planned for North Devon which young people of presentation of the event. Events are usually day long events with two North Devon would be able to attend sessions per day and can be up to a week long This activity includes 999/Fire/Community Cadets or any joint emergency No targets have been set for this activity but the Cadet Schemes services cadet group. Regular attendance by a group of young people 0 Service will respond to local need who attend the fire station or service premises. There are no specific events planned for the Youth Engagement Where a group of young people receive a structured input over a period Cullompton area, however 40 events are (inc Dof E / Scouts/ of time. More than one session is arranged and includes Scouts Badge, 0 scheduled to take place across the North Devon Soccer safe) D of E and Brownies / Guides Area CYP Activity (inc Any time spent working with Children and Young People on behalf of the Phoenix, No targets have been set for this activity but the service delivering Fire Service packages to reduce offending this includes 0 Firesetters, Service will respond to local need Phoenix, Firesetters, Firebreak. Firebreak) Any event that involves fire service personnel delivering a fire prevention message in reaction to a local need. This could be in partnership with any Support local No targets have been set for this activity but the local agency or organisation. An example being a prevention event as the 0 campaign Service will respond to local need result of a local risk or reacting to local incidents.

Any event including presentation of Community Fire Safety information Community Safety tailored towards a specific message or group (i.e., BBQ safety / Boat No targets have been set for this activity but the 0 Campaign safety / Caravan / Camping / Extreme weather, etc.) Service will respond to local need

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Number of events for Name Description Further Information Cullompton Standard HFSV will be carried out where a partner agency has referred a Our target will be to complete 100% of referrals HFSV member of our community whom is in one of the identified "at risk" 100% received in the Cullompton area in response to groups. The group risk profile can be found at www.dsfire.gov.uk referrals from partners For 2013/14 Community Safety SHQ will be producing a ‘Rural Engagement and Risk Reduction Strategy’ and training a central team of advocates who can be commissioned by groups to deliver this activity. No targets have been set for this activity but the Rural Safety 0 This will include activity such as farms talks, attending agricultural events Service will respond to local need and trade markets, attending young farmers events and campaigns targeted specifically at rural risks. DSFRS have entered into partnership with Jobcentre Plus (JCP) in Devon and Somerset, too create a program to help get 18 24yrs claiming Jobseekers Allowance get back into employment, education or training. It specifically aims to target those young people that are long term There are no specific events planned for the Job Centre Plus Jobseekers Allowance claimants. It aims to raise attendee’s self- 0 Cullompton area, however 6 events are scheduled esteem/confidence, while giving them an understanding and experience to take place across the North Devon Area of discipline, team building and too improve their communication skills. To help make these young people more employable and give them the motivation to get back into employment, education or training. There are a number of Deliberate Fire Reduction Activities, relating to Deliberate Fire media, refuse clearance, car clear, swaling, arson reduction audit, No targets have been set for this activity but the 0 Reduction Activities garages, outbuildings, sheds, campaigns, agricultural and unoccupied Service will respond to local need buildings. Some may be more relevant to your area than others To review the content of parish/town community resilience and Review Local No targets have been set for this activity as local emergency plans to identify where DSFRS can contribute to Community Resilience Plans plans will be regularly reviewed Safety; providing services in relation to flooding and other emergencies.

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Protection activities Our protection activities are those we undertake to ensure people are protected from fire in public buildings and those we work in and visit. The protection activities we will undertake in this local area are:

Name Number of events for Description Further Information Cullompton A Fire Safety Audit allows our staff to complete a detailed assessment of premises against the requirements of the Fire Safety Order. For a Fire Safety Audit, the inspector could spend several hours at the premises. If a Fire Safety Audit were to uncover minor fire safety deficiencies, an No targets have been set for fire safety audits as FSA informal notification would be issued: typically, this would comprise an 0 these arise as a result of a fire safety check. Action Plan or a letter detailing the deficiencies. If a Fire Safety Audit were to uncover serious fire safety deficiencies, a formal notification would be issued: a formal notification could comprise a legal notice (Enforcement, Prohibition or Alterations) or a referral for prosecution. A Fire Safety Check allows our staff to conduct a simple check of fire safety standards in a premises, and to identify if a more detailed fire safety audit needs to be carried out. For a Fire Safety Check, the FSC inspector would typically spend 20-30 minutes at the premises. If a Fire 43 Safety Check were to highlight fire safety deficiencies, the premises would be referred to the Group Support Team so that a Fire Safety Audit could be completed. A compliance visit is where advice is given to an individual business or businessman. This known as a ‘light touch’, and satisfies DSFRS’s obligations under the Regulators’ Compliance Code. This approach is normally used when there are minor fire safety issues, No targets have been set for this activity but the Compliance Visit 0 or where an officer has been approached for advice by a responsible Service will respond to local need person in course of other duties. DSFRS do not routinely carryout visits to businesses to give advice, however DSFRS will always give guidance on where to find advice. Compliance events are designed to assist businesses to comply with the Regulatory (Fire Safety) Order 2005. DSFRS identify business communities in their area and invite them to a compliance event tailored No targets have been set for this activity but the Compliance Event 0 to suit their business profile. In addition to presentations given by Service will respond to local need DSFRS, compliance events include opportunities to ask questions and get answers from fire safety officers on any fire safety related matter. To be used when a Special Event Fire Safety Check of a premises is Special Event Fire being carried. ‘Special Events’ include: festivals; agricultural shows; any No targets have been set for this activity but the 0 Safety Check other event at which temporary premises structures are being used and Service will respond to local need large numbers of people are likely to be present.

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Respond to local, regional and national emergencies with the appropriate skill and resources

The local station has the following resources.

Appliances:

 1 x Water Rescue Ladder

Establishment:

12 units currently filled by:  1 x Watch Manager  2 x Crew Managers  10 x Firefighters

The crew of this station provide a response to the area shown opposite. The crew will also provide support outside of this area for serious incidents and when needed to provide additional cover for another area.

The lower map shows those areas which are suspectable to flooding.

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The upper map shows the area within which the crew can attend within the first ten minutes from the call being recieved by our emergency call centre in green and that within fifteen minutes in blue.

The lower map shows the areas within 3 (green), 5 (orange) and 7 (red) minutes drivetime of the fire station to support the locations our retained firefighters can respond from.

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Work hard to be an excellent organisation A key part of being an excellent organisation is understanding your performance. The activity information for this local community area is shown in the tables below.

Incidents attended (within station area) % Change Five Year 2007/08 2008/09 2009/10 2010/11 2011/12 (2007/08 to Station - 39 Cullompton Average 2011/12) All Fires 97 95 78 75 56 -42% 80 Fires where people live (primary) 14 13 18 13 7 -50% 13 Fires where people work and visit (primary) 44 41 28 32 25 -43% 34 Fires - outdoor and refuse fires (secondary) 30 19 14 18 18 -40% 20

Chimney Fires 9 22 18 12 6 -33% 13 All False Alarms 69 78 63 57 73 6% 68 False Alarms - Automatic Fire Alarms 29 35 26 31 32 10% 31 False Alarms - Good Intent 36 40 37 26 41 14% 36 False Alarms - Malicious attended 4 3 0 0 0 -100% 1 All Special Service Calls 79 73 58 41 42 -47% 59 Co-Responding 0 0 0 0 0 Nil 0

Road Traffic Collisions 51 36 36 23 24 -53% 34 -36% Other Special Service calls 28 37 22 18 18 25 All Incidents 245 246 199 173 171 -30% 207 All Incidents minus False alarms 176 168 136 116 98 -44% 139 All Incidents minus False alarms and Co-Res. 176 168 136 116 98 -44% 139

Deliberate Fire Reduction Deliberate fires currently account for approximately 40% of all the fires we attend throughout Devon and Somerset. Not only does this impact upon many areas of our organisation but it can leave visible scars in your communities for long periods of time.

These fires are, without doubt, unnecessary and preventable and we are committed to sustaining long term reductions, not just with all fires we attend but especially those which are started deliberately. Our findings from reviewing this area of our service delivery have resulted in a new approach to identifying problems, dealing with the issues, evidencing the work we do and reviewing the impact our actions have.

We would very much like you to share with us any concerns you have in communities relating to deliberate fires; no matter how big or small they are. It is important for us to know about fires we may have not attended, enabling us to provide a measured and appropriate response. We can be contacted at:

[email protected] so please let us know your thoughts and give us the chance to make a difference. Alternatively, for advice go to: www.dsfire.gov.uk and click on ‘Your Safety’ then ‘Deliberate Fires’. You can also anonymously phone Crimestoppers on 0800 555 111. www.dsfire.gov.uk 2013/14 Cullompton Local Community Profile 16

Station Demand 2007-2012 (Hour of day) Station Response Activity: 3 year *Incidents in station area, not including false alarms or co-responding 2009/10 2010/11 2011/12 average Total Turnouts 247 203 197 216 12 Turnouts to incidents on Station Ground 247 198 196 214

10 % of Turnouts to Incidents on Station Ground 100.0% 97.5% 99.5% 99.1% 8 % of Turnouts to incidents not on Station 0.0% 2.5% 0.5% 0.9% Number 6 Ground of incidents 4 Station - 39 Cullompton 2 0 3 year 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2009/10 2010/11 2011/12 Hour of Day average 5 yr Average - Stn 39 Fire Deaths where people live 0 0 1 0

Fire Injuries where people live 0 0 0 0

Fire Incidents where people live 18 13 7 13 Station Demand 2007-2012 (Month of the year) Fire Deaths where people work & visit 0 0 0 0 Fire Injuries where people work & visit 0 0 0 0 *Incidents in station area, not including false alarms or co-responding Fire Incidents where people work & visit 28 32 25 28

20 5 year average number of incidents (not including false alarms or Response Activity

15 co-responding) classed as

Number 10 139 High of

incidents 5 In the 12 months from January 2012 to December 2012 the station reported a fire engine unavailable through the availability system 0 11 hours (Gartan) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Month of Year These hours equate to availability of 100% 5 yr Average - Stn 39

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50

40 50 30 Number of 40 Incidents 20 30 5 yr AverageNumber of 10 Incidents 20 5 yr Average 0 10 4 5 6 7 8 9 10 11 12 1 2 3 Month of the year 0 4 5 6 7 8 9 10 11 12 1 2 3 Month of the year 2013/14 Cullompton Local Community Profile 17

Every Second Counts To improve our emergency response performance we are undertaking an initiative called every second counts.

One of the core values of DSFRs is “Improvement”. We set ourselves the objective to look to do better at all that we do for our communities. As can be For Cullompton community this equates to an additional 396 dwellings seen, one of the crucial issues is how quickly and safely our fire crews respond to benefitting from this quicker response. an emergency. Increasing traffic and revised road layouts do not help our response Whilst there are things that the community can do to help us achieve this, such times within the community, therefore we recognise that we should do

as not parking on double yellow lines which can block the route for the fire all that we can to help ourselves. All of our stations are taking part in a engine, we also know that we can do better. We know that by improving our scheme to review their response procedures. response times across Devon and Somerset by one minute, then one life would be saved in a fire every five years. The map below shows the difference one Our campaign, known as “Every Second Counts”, is aimed mainly at minute makes to the range that the fire engine has in reaching a fire within the our On Call stations and encourages the firefighting teams to develop first crucial ten minutes. their own ideas for being quicker. These range from simple things such as knowing where their car keys are so they are not delayed when driving to the station once we receive a 999 call, to the way that they organise their fire kit in their fire stations.

DSFRS will share the best tips from each of our stations across the

service so that we can learn from the ideas and best practice that your community firefighters have for improving their response times.

Data and intelligence led activity

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Data and intelligence led activity

Group Area Prevention and Protection profiles have been created by the Community How this information can be used Risk Intelligence Team to illustrate the risks in each of the 7 Group Areas. These profiles draw on a wide range of data sources, as shown below, including Fire incident data, demographic information, as well as data from our partners, to provide This risk profile is designed to help intelligence led planning and delivery of a framework for an intelligence led approach to community safety activity across community safety activity. The document contains an assessment of the Devon & Somerset. These will be the basis for targeting our approach to community domestic risks within a Group area and highlights those groups within the safety work. They will be available to view, as they become available at: community most at risk.

http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePlan/LocalCommunityPla The figure below shows the risk profile supporting all phases of the Planning nning/Index.cfm?siteCategoryId=2&T1ID=10&T2ID=123&T3ID=183 and Delivery of Community Safety Activity.

PLANNING

Community Partner Safety Organisation Activity Data Data Sources

SCHEDULE REASSESS AND DESIGN RISK Experian Local DELIVERY Mosaic Knowledge RISK PROFILE Home Census and Incident Data other public Safety domain data

Profile REVIEW & DELIVERY EVALUATION

Although we use this information to ascertain the groups in our communities that are more likely to have fires, we still encourage all members of our communities to ensure that they are as safe as practicable. For more information please go to: www.dsfire.gov.uk. www.dsfire.gov.uk 2013/14 Cullompton Local Community Profile 19

them live in “hard to let” accommodation in large municipal estates. Community Glossary development is often an important focus of activities of social services departments. About the Highest risk Mosaic groups M58 – Less mobile older people requiring a degree of care

G32 – Students and other transient singles in multi-let houses Mosaic Profiling Info - In this Type, it is common to find very elderly people living in small private courts specially designed for their needs, as well as in sheltered Mosaic Profiling Info – This Type is most likely to rent flats and divided houses from accommodation provided by the local authority or in nursing homes. Most of this private landlords. Few people have families living locally and their relationship with population is 75 years of age or older. Many of them have lost a partner, had a fall or their local communities is often transitory. begun to suffer from a degenerative illness which now makes it difficult for them to G33 – Transient singles, poorly supported by family and neighbours maintain the private homes and gardens, which many of them, until recently, retained the ownership. The accommodation they are now in may take the form of a self Mosaic Profiling Info – This Type contains many poorly qualified, transient young contained flat, in some cases supported by a warden, or a separate room in old people living in poor quality accommodation close to the centres of seaside towns or people's accommodation reliant on the services of a common kitchen. major service centres. Many are not in employment, education or training (NEETS). Residents tend to have shallow roots in the community in which they live. Many have M59 – People living in social accommodation designed for older people serious social needs. For various reasons they are often reluctant for the state to Mosaic Profile Info - This Type consists mostly of very low income single pensioners become involved in addressing them. who live in small developments of flats, bungalows and terraced housing amidst more G34 – Students involved in college and university communities extensive neighbourhoods of council housing. Some of their homes are purpose built but without providing dedicated warden services. Others live in homes which are Mosaic Profile Info – This group is characterised by halls of residence and other unsuitable for occupation by families. institutional settings in which university students tend to live. Beside halls of residence, this Type may include college and modern flats, purpose-built by private landlords to N60 – Tenants in social housing flats on estates at risk of serious social cater for the needs of the student market. Whilst many residents will live in problems accommodation which is provided by the university, a minority will rent from private Mosaic Profiling Info - This Type contains large numbers of low income workers who landlords. Tenants, especially foreign students, are likely to be poorly informed about live in small flats and purpose built mid rise blocks which they rent from the local their legal rights and can easily be taken advantage of by unscrupulous landlords and council or other social landlords. These are homes for young single people and their agents. It cannot be assumed that fire and safety regulations will be complied childless co-habitees, single parents and young co-habiting partners, perhaps with a with. young child. M57 – Old people in flats subsisting on welfare payments N61 – Childless tenants in social housing flats Mosaic Profile Info - This Type contains a mix of pensioners and young people living in Mosaic Profiling Info - This Type contains people who mostly exist on low incomes and small flats in mid and high rise developments which they rent from local councils and who rent homes in small blocks of flats from the local council or from a housing housing associations. Most of these residents have very low incomes and many of association. Residents are typically young single people, co-habitees or parents with

www.dsfire.gov.uk 2013/14 Cullompton Local Community Profile 20 perhaps just one young child. They may have been offered a small flat by the council O69 – Vulnerable young parents needing substantial state support or a local housing association which is not suitable for families with children or is otherwise hard to let. Mosaic Profiling Info - This Type has a high concentration of young parents with pre- school age children who have been given priority for social housing and live in some of N63 – Multicultural tenants renting flats with modest social needs the least desirable council estates. Many of the country's most vulnerable young children live in these neighbourhoods. Very few tenants have exercised their right-to- Mosaic Profiling Info - This Type contains large numbers of people from minority ethnic buy. groups who rent their homes from local councils or housing associations. These homes typically take the form of small flats in modern, low rise, purpose built developments. Definitions of Incidents Types Although these neighbourhoods tend to have high scores on indices of multiple deprivation, they accommodate quite a broad mix of occupational groups as well as Primary Fires ethnic origins. “Primary” fires include all fires in buildings, vehicles and outdoor structures or any fire N64 – Diverse homesharers renting small flats in densely populated areas involving casualties, rescues, or fires attended by five or more appliances.

Secondary Fires Mosaic Profiling Info - This Type contains substantial numbers of single people from minority ethnic groups, some with small children. They rent small, purpose-built flats in “Secondary” fires are the majority of outdoor fires including grassland and refuse fires. estates of high rise developments, normally from a council or housing association but They also include fires in derelict buildings. in some cases from private landlords. These neighbourhoods are ones of ethnic diversity. Residents are typically in their 30s, 40s and 50s, although there are few Chimney fires pensioners. Most of these developments take the form of small blocks of council flats set in relatively small estates and in close proximity to much more mixed styles of Chimney fires are any fire in an occupied building where the fire was confined within the chimney structure (and did not involve casualties or rescues or attendance by five housing. A common feature of these neighbourhoods is that they accommodate people or more appliances). who would find it extremely difficult to afford a place of their own in the open market. As a result of housing pressures, many of these flats, though small, are occupied by more False Alarms people than they should be, with any spare rooms tending to be sublet to family members or strangers. A false alarm is defined as an event in which the fire and rescue service believes they are called to a reportable fire and then find there is no such incident. N66 – Childless, low income tenants in high rise flats Automatic Fire Alarms (AFA) Mosaic Profiling Info - This Type contains people who live in high rise blocks of socially owned housing. Most are young, single people without children. This Type, as a result, This is a call initiated from and automatic fire alarm system where the Fire and Rescue Service attended but the actuation of the alarm was not the result of a fire. has become one which is now characterised by extreme levels of social deprivation. It contains some of the highest concentrations of neighbourhoods reliant on the state and False Alarm Good Intent (FAGI) which few commercial organisations want to promote their services to. This is a call made in good faith where it was felt that the Fire and Rescue Service were needed to attend and emergency incident.

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How we calculated the Response Activity Class Malicious False Alarm (MFA)

This is a call made with the intention of getting the Fire and Rescue Service to attend when there was no emergency incident. In order to assess the response activity* each station is grouped as follows: RDS 1 pump, RDS 2 pump, WDS 1 pump, WDS 2 pump, WDS/RDS 2 pump, WDS/RDS 3 Co-responding pump The mean average of 5 years incident data was then calculated for 1 pump RDS & 1 pump WDS stations. To be classified as a Low Activity Station (LAS) the number of Co-responders are Fire Service personnel that, whilst on call, provide emergency incidents had to be a minimum of 25% below the mean average for that group. To be medical assistance, in areas that have been identified as having a greater need for ambulance cover. The aim of a co-responder team is to preserve life until the arrival of classified as a High Activity Station the number of incidents had to be at least double the local ambulance service, and they have additional skills in order for them to the LAS for that group. For 2 pump stations the calculation was based on a multiplier of undertake this role. the above: e.g. 2 pump WDS double 1 pump WDS incidents. For 3 pump stations the calculation was based on combining the classification of the relevant numbers of Special Service Call (SSC) WDS/RDS*Incidents not included, false alarms and co-responders.

Any non –fire related incident requiring the attendance of the Fire and Rescue Service to render humanitarian service or to prevent/mitigate damage to property or the environment. Examples include attendance at road traffic collisions, chemical incidents, water rescue etc….

Road Traffic Collision (RTC)

These are Special Service Calls and Incidents that mainly involve the collision of 1 or more motor vehicle, that require an attendance by the Fire and Rescue Service. They include incidents where our services were not required, where we provided a service (assisted) and where persons were extricated from vehicles.

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For more information please visit www.dsfire.gov.uk/yoursafety 2013/14 Version 1.0 Public

www.dsfire.gov.uk