Education Technology for Effective Teachers Public Disclosure Authorized David K

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Education Technology for Effective Teachers Public Disclosure Authorized David K Education Technology for Effective Teachers Public Disclosure Authorized David K. Evans (Center for Global Development) Teachers Thematic Group, World Bank, February 20211 Public Disclosure Authorized Public Disclosure Authorized Education systems around the world are investing in technology to help teachers be more effective. In some cases, the results are exciting. In others, the impact of technology falls short of expectations or remains unevaluated. The closing of schools worldwide due to the COVID-19 pandemic has high- lighted the importance of understanding how to leverage technology well. Public Disclosure Authorized This note lays out four principles for investing in technology for effective teachers and six aspects of teaching where technology can boost teacher performance, together with examples of tested, promising, and cautionary experiences with teacher technologies. The Principles » Make sure it is used. An intervention that provid- Principle 1: Technology is not the solution ed computers to classrooms in Colombia man- to the learning crisis. But technology can aged to get the computers there, but teachers be the solution to specific micro-problems largely ignored them because the technology was within the education system. not integrated with the curriculum.4 If teachers do not see the value of a technology, do not know When considering technology investments, the key how to use it, or are not comfortable using it, it is to begin with a specific problem and ask, What’s won’t deliver results. The goal is not to maximize the best way to solve this problem? And then to the amount of time the technology is used, but ask, can technology help in this case? Approached rather to ensure that it is used at the right times. problem-by-problem, education systems can have realistic expectations of the promise of technology » Make sure it increases learning. Even if the tech- and ensure that they help teachers to help their nology works and teachers use it, there is no guar- students. antee that it will increase learning. In Kenya, a pro- gram provided tablets to teachers. The tablets had teacher guides, audio and visual aids, and assess- Principle 2: If you’re going to invest in ments. Although many teachers used the tablets, technology, invest in the training, support, the impact on student learning was no greater than monitoring, and maintenance to make it for teachers who received printed teacher guides, work. despite a much higher price tag.5 Technology investments often come with a signifi- cant up-front investment. But it doesn’t make sense Principle 4: Technology to monitor and to invest in the hardware or the software without manage teachers will only work with budgeting for all the supplemental services re- political buy-in. quired to make the technology work. Systems of- ten underestimate the degree of sensitization and Monitoring technology cannot outdo collusion by training required for teachers—along with others in teachers, school principals, and education officials. the education system, like principals and ministry Teacher allocation systems only work if teachers staff—to buy into a new technology and then to use participate in them. Many technocratically informed it effectively. technology programs have failed even to get off the ground because of political opposition. Gov- ernments need consultation and communication Principle 3: Test the technology. strategies that ensure that all participants – from administrators to teachers – see value in new in- terventions. » Make sure it works. In an effort to use smart phones to monitor teachers in Haiti, the technol- Technology, when wisely ogy ultimately failed.2 Government officials and deployed, can provide partners alike have entered classrooms to see technology that may have worked once but was benefits to teachers and to not in a place to be maintained. If the technology their students, but success is beyond the infrastructure capacity of the weak- est schools in the system, it won’t deliver results.3 is unlikely if teachers aren’t partners in the process. 1 Education Technology for Effective Teachers Applying the Principles Technology has the potential to help teachers to In a pilot in South Africa, one set of teachers re- be more effective in reaching every student. Keep- ceived in-person visits from a coach three times a ing the principles in mind, here are six promising term, whereas another set received coaching virtu- avenues for teacher-technology partnerships. ally with weekly interactions via tablet. Every cou- ple of weeks the “virtual coach” would check in to 1. Coach and mentor teachers discuss instructional practice and check progress on the curriculum, and she would send a weekly A growing collection of evidence motivational message to all teachers participat- demonstrates the power of coach- ing in the virtual coaching. Both kinds of coaching ing and mentoring teachers. In improved student learning equally at the end of a South Africa, in-class coaching year. The real gain was that the virtual coach could was twice as effective at boosting student reading reach far more teachers since she didn’t have to ability as a traditional professional development travel.8 Unfortunately, after two more years of the training at a centralized location.6 Why? Teachers program, teachers with virtual coaches still deliv- who received coaching implemented better teach- ered better student results than teachers without ing practices in their classrooms. But in many set- coaches, but in-person coaches delivered far bet- tings ― both high- and low-income ― implementing ter results on a wider range of skills.9 a coaching system at scale proves challenging. The main reason is that for an effective coaching For virtual coaching to deliver sustained benefits, system, you need coaches with content knowl- a blended approach may be needed, building rap- edge, pedagogical knowledge, and who have the port between teachers and coaches with at least skill to mentor other teachers effectively. In many some in-person visits and then complementing education systems, either there aren’t enough ex- those with virtual contact. While web-based or tab- cellent teachers to serve as coaches or there is a let-based virtual coaches do not observe teachers trade-off in removing those teachers from the firsthand to give feedback, they can answer ques- classroom to serve as coaches. If they’re coaching tions and give advice more frequently at lower teachers, they’re not teaching students. cost. For some teachers, a virtual coach may feel more respectful of the autonomy of their class- Technology can make it room. On net, virtual coaching may be an effective tool to strengthen teachers. In addition to helping easier to coach many more education systems with the challenge of scaling, tablets can help coaches provide better feedback teachers than traditionally to teachers: In Uganda, tablets that coaches could possible. In South Africa, the use to input their classroom observations would then generate feedback which coaches could use United States and Uganda, to guide their discussions with teachers. After the introduction of tablets, coaches gave more specif- virtual coaches could provide ic guidance to help teachers with reading instruc- essential support to more tion.10 teachers. 2. Complement teacher content knowl- Technology may be able to help. In the United edge and pedagogical skills States, there was no clear difference in effective- Evidence from many countries ness between a dozen virtual coaching programs demonstrates that teachers often tested in different states and a host of in-person 7 lack mastery of the content they coaching programs. are supposed to teach.11 These Education Technology for Effective Teachers 2 shortfalls in teacher knowledge may explain up to 3. Create virtual communities of prac- one-third of students’ failure to keep up with the tice for teachers curriculum.12 Technology presents opportunities for teachers to increase their content knowledge, to- One motivator for professionals is gether with their pedagogical skills. For example, the opportunity to collaborate with the Teacher Education in Sub-Saharan Africa initia- other experts. Despite being in a tive provides locally adapted resources used by room filled with people, teaching teachers in several countries, and it gave rise to its can feel like a solitary profession, as teachers often own massive open online course (MOOC).13 Like- have sole charge of students for several hours. Es- wise, systems may experiment with teachers using pecially in smaller or rural schools, a teacher may global tools like Khan Academy, Coursera, Wikiver- be the only one in her discipline, lacking opportuni- sity, or others to improve their mastery of math, sci- ties to compare notes on how to improve. Virtual ence, or other topics. Some of those tools give the platforms can help teachers learn from peers, added value of demonstrating how to explain chal- share lesson plans, and engage in a professional lenging concepts in those subjects. In addition to community. These communities of practice are fea- making sure that teachers are aware of these re- sible even in low-income countries: in Tanzania, a sources, education systems may consider formaliz- survey of secondary school teachers showed that ing their use within programs of continuing profes- three-quarters had smartphones, nearly two-thirds sional development and accreditation. Although used WhatsApp regularly and one-third used Face- not yet formally evaluated, some U.S. states have book regularly.19 used online platforms for “micro-credentialing,” in which teachers can learn and gain mastery in indi- In Kenya, teachers of English vidual topics and receive professional recognition for it.14 use Facebook groups both In schools where teachers have limited pedagog- to ask each other content ical knowledge and content mastery, providing them with detailed lesson guides – sometimes questions and to create social known as scripted lessons – has proven useful relationships.
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