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Job Title: Hotel Manager Department: Hotel Reports To: General Manager Supervises: Front Desk, Housekeeping, Guest Services Grade: 14
Job Description Job Title: Hotel Manager Department: Hotel Reports to: General Manager Supervises: Front Desk, Housekeeping, Guest Services Grade: 14 Summary of Position: This position manages the day-to-day operations of the Front Desk, Housekeeping, and Guest Services. The Hotel Manager creates and implements policies and procedures that will establish Land’s End Resort as Alaska’s premier destination resort hotel. This position is primarily responsible for management of Hotel and Lodge room inventory; for maximizing hotel occupancy and profit through rate optimization, support and communicate sales and marketing efforts to staff, and quality guest service. The position has managerial authority and decision making discretion with respect to purchasing; hiring and firing; training and reviewing staff performance; and creating performance goals and incentives. The Hotel Manager will develop quarterly departmental goals, with the GM, and will guide the staff to ensure action plans are implemented to achieve them. The Hotel Manager must set the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. Essential Functions: 1. Primarily accountable for administration of hotel operations and the implementation of service standards in order to maximize guest and employee satisfaction in accordance with LEAC guidelines. 2. Directly responsible for rate and room inventory management across all hotel systems (RoomKey, Genares/Synexis, Expedia etc.) 3. Direct hotel staff in enforcing and maintaining existing LEAC procedures to ensure operational compliance. 4. Perform the responsibility of all hotel job descriptions if required. 5. Review weekly schedules for conformity to approved labor budgets. 6. Perform daily and weekly review of timesheets for overtime control and conformity to schedule. -
LODGING SPECIALS 2018 North Dakota Senior Games July 26-28, 2018
LODGING SPECIALS 2018 North Dakota Senior Games July 26-28, 2018 Welcome to families, fans and participants! We are excited to host you. We hope your stay is “North of Normal!” With these “All Win” hotels and rates, you can’t lose when you come to our community! Ask for the “North Dakota Senior Games” rate when making your reservations as these special rates are only available when making phone reservations. site - HOTEL *CLICK ON NAME TO VIEW WEBSITE AREA PHONE RATES Free Breakfast Fitness Center Pool Waterslide Restaurant On AmericInn Hotel & Suites Fargo South South Fargo (701) 235-4699 $99.00 Y Y Y Y Best Western Plus Kelly Inn & Suites West Acres (701) 282-2143 $99.00 Y Y Y Y $129.00 SINGLE ClubHouse Hotel & Suites West Acres (701) 282-5777 $139.00 DOUBLE Y Y Y Y Y $114.00 SINGLE Comfort Suites South Fargo (701) 277-5576 $124.00 DOUBLE Y Y Y Country Inn & Suites By Carlson West Acres (701) 234-0565 $109.00 Y Y Y $129.00 STANDARD Courtyard by Marriott Fargo-Moorhead Moorhead (218) 284-1000 $159.00 SUITE Y Y Y Y $60.00 SINGLE $69.00 DOUBLE Days Inn Fargo West Acres West Acres (701) 235-5566 $75.00 SUITE Y Y Y $104.00 SINGLE DoubleTree by Hilton West Fargo (701) 551-0120 $114.00 DOUBLE Y Y Y $94.00 SINGLE Fairfield Inn & Suites West Acres (701) 281-0494 $104.00 DOUBLE Y Y Y $67.99 SINGLE Fargo Inn & Suites West Acres (701) 282-6300 $72.00 DOUBLE Y Y $99.00 STANDARD Four Points by Sheraton Fargo South Fargo (701) 364-0000 $139.00 SUITE Y Y Y Hampton Inn & Suites South Fargo (701) 356-8070 $109.00 Y Y Y Y $84.00 SINGLE Hawthorn Suites -
Hotel Membership Programs Reviewed
HOTEL MEMBERSHIP PROGRAMS OVERVIEW All information is subject to change and should be verified on the actual hotel website. The information featured below is for reference only. M ARRIOTT H OTELS HOTEL CHAIN MEMBERSHIP NAME MEMBERSHIP BENEFITS Marriott Conference Centers Exclusive Offers and Rates Renaissance Hotels No Black out dates on Rewards Stays JW Marriott Marriott Rewards Personal Preferences on File for all Hotels Edition Dedicated Customer Service Line Redemption efolio - Receipts by email Autograph Collection Priority check-in Courtyard AC Hotels For complete details, terms and more info click the Residence Inn Marriott Rewards link. Fairfield Inn & Suites TownePlace Suites Springhill Suites Marriott Vacation Club Ritz Carlton Hotels Ritz Carlton Destination Club ExecuStay Marriott Executive Apts Grand Residences H I L T O N W ORLDWIDE HOTEL CHAIN MEMBERSHIP NAME MEMBERSHIP BENEFITS Hilton Expedited Check-in DoubleTree Dedicated Reservations Service Embassy Suites HHonors Worldwide Hotel and Airlines points every stay Hilton Garden Inn Free weekday newspaper Honors Guest Manager for Special Requests Homewood Suites Redemption efolio - Receipts by email Hampton Online reward Reservations Hilton International Exclusive Offers and Rates Conrad Hotels Home2 For complete details, terms and more info click the Hilton Grand Vacations HHonors Worldwide link. Waldorf Astoria C H O I C E H OTELS HOTEL CHAIN MEMBERSHIP NAME MEMBERSHIP BENEFITS Comfort Inn Express reservations and check-in Comfort Suites Extended check-out (up to 2 hrs past standard) Quality Hotel Choice Privileges Free high-speed Internet (excl. Rodeway Inn) Free Sleep Inn long distance access (excl. Rodeway Inn) Complimentary newspaper (excl. Suburban) Clarion Hotel Cambria Suites For complete details, terms and more info click the MainStay Suites Choice Privileges link. -
Communications Toolkit
Hotels Supporting Healthcare: COVID Toolkit Industry resources to support the health care community, first responders, displaced employees, and local communities during the crisis TABLE OF CONTENTS Toolkit Overview ......................................................................................... 1 Supporting the Health Community & First Responders ......................... 4 Volunteer Your Property ................................................................................................................... 4 State & Territorial Health Department Websites .............................................................................. 4 Hotel Owner Considerations ............................................................................................................ 4 Hotel – Hospitality Response Playbook ........................................................................................... 4 Sample Leasing Agreements ........................................................................................................... 5 Additional Resources ....................................................................................................................... 5 Supporting Employees With Free Educational Offerings ....................... 6 Hospitality Management Training ..................................................................................................... 6 Professional Development Scholarships .......................................................................................... 6 Continuing -
Runaway Runways
RUNAWAY RUNWAYS US$1,009,008,000 Anticipated global spend on business travel by year-end 2011, UK airports have the runway capacity to be handling 540 million against US$924bn in 2010. passengers per annum (mppa) by 2050, compared with the 372m they processed in 2008, according to latest Department for Transport forecasts. All but 7m of the 168m extras passengers 5.4% per annum could be handled by regional airports – with the exception of Luton, Anticipated increase in UK spend on business travel over the next London’s gateways are full – provided additional terminal capacity is fi ve years, against 3.8% per annum in the US, 3.3% in France and made available and Plymouth and Coventry are re-opened. 2.9% in Germany. mppa mppa 11.2% per annum AIRPORT 2008 2050 Anticipated increase in China’s spend on business travel over the next fi ve years, against 10.8% per annum in India, 7.1% in Russia LONDON AIRPORTS and 7% in Brazil. Heathrow 86 86 Source: GBTA Foundation Gatwick 42 42 Stansted 35 35 Luton 10 17 London City 8 8 76,151 LONDON TOTAL 181 188 The number of car hire transactions recorded by Guild of Travel Management Companies (GTMC) members during the third quarter (to September) of 2011. This fi gure is a 16% increase on REGIONAL AIRPORTS the same quarter in 2010. Aberdeen 5 10 Source: GTMC Belfast International 10 23 Belfast City 4 4 Birmingham 18 27 ACTE/KDS STUDY 2011: IMPACT OF GLOBAL Bournemouth 26 EVENTS – HAVE YOU HAD TO RE-SCHEDULE OR Bristol 712 CANCEL A TRIP FOR THESE REASONS? Cardiff 12 12 East Midlands 25 25 Edinburgh 20 20 -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
Hotel+Vocabulary.Pdf
ENGLISH FOR TOURISM INDUSTRY Hotel Vocabulary Word part of speech Meaning Example sentence adjoining rooms two hotel rooms with a If you want we can book noun door in the centre your parents in an adjoining room. amenities local facilities such as We are located downtown, noun stores and restaurants so we are close to all of the amenities. attractions things for tourists to see The zoo is our city's most noun and do popular attraction for kids. baggage bags and suitcases packed If you need help with your noun with personal belongings baggage we have a cart you can use. Bed and a home that offers a place I can book you into a Breakfast to stay and a place to eat beautiful Bed and noun Breakfast on the lake. bellboy a staff member who helps The bellboy will take your noun guests with their luggage bags to your room for you. book arrange to stay in a hotel I can book your family in verb for the weekend of the seventh. booked full, no vacancies I'm afraid the hotel is adj booked tonight. brochures small booklets that provide Feel free to take some noun information on the local brochures to your room to sites and attractions look at. check-in go to the front desk to You can check-in anytime verb receive keys after four o'clock. check-out return the keys and pay for Please return your parking noun the bill pass when you check-out. complimentary free of charge All of our rooms have 1 breakfast complimentary soap, noun shampoo, and coffee. -
Hotel Manager Attitudes Toward Environmental Sustainability Practices: Empirical Findings from Hotels in Phuket, Thailand
HOTEL MANAGER ATTITUDES TOWARD ENVIRONMENTAL SUSTAINABILITY PRACTICES: EMPIRICAL FINDINGS FROM HOTELS IN PHUKET, THAILAND by SIVIKA SAENYANUPAP B.A., Prince of Songkla University, 2005 A thesis submitted in partial fulfillment of the requirements for the degree of Master Science in Hospitality and Tourism Management in the Rosen College of Hospitality Management at the University of Central Florida Orlando, Florida Spring Term 2011 © 2011 Sivika Saenyanupap ii ABSTRACT This study explored the attitudes of hotel managers in Phuket, Thailand, in an attempt to identify whether their attitudes influence their utilization of environmental sustainability practices. Due to the increasing number of visitors to Phuket, Thailand, the consumption of natural resources has increased in the region, causing serious environmental problems. A sustainable way forward is needed for the tourism industry in the region in order to maintain quality of service while reducing environmental damage. The data analyzed in this study came from self-administered questionnaires that surveyed hotel managers in Phuket, Thailand, with a sample of 243 respondents. Research results revealed three dimensions of hotel manager attitude toward environmental sustainability practices, including operational management, social obligation, and sustainability strategy and policy. Furthermore, three constraints on the implementation of environmental management practices were identified: lack of support, perceived difficulty, and lack of demand. The attitudes of hotel managers regarding specific factors and barriers are also presented in this study. The results of this study show that hotel managers overall possess positive attitudes toward environmental sustainability practices. Finally, the findings reveal that hotel managers’ attitudes toward sustainability practices depend on their social demographics, the type of hotel they operate, their degree of ownership of the hotel, whether or not their hotel was affected by the 2004 tsunami, and the year their hotel was built. -
Feb-2021.Pdf
Feb-21 Country Name Property Position Australia Caitlin Smyth Vibe Hotel Gold Coast Reservations Manager Australia Jay Bang Holiday Inn and Suites Parramatta Executive Assistant Manager Australia Maria Salazar Wyndham Hotel Surfers Paradise Resort Manager Australia Ben Mellor Fairmont Resort & Spa Blue Mountains, General Manager MGallery by Sofitel Australia Jason Jewell Palazzo Versace Gold Coast Australia Executive Chef Australia Kate Pooley Holiday Inn Express Hotel Manager Australia Stephen Hollow Rockpool Bar and Grill Perth General Manager Australia Alie Stuart The Old Clare Hotel Reservations and Revenue Manager Australia Josh Brenton Daydream Island Resort Business Development Manager Australia Gabriel Polias Ovolo Nishi General Manager Australia Nathan Vasallo Peppers Beach Club and Spa Operations Manager Australia Daniel Simpson Adelaide Oval Executive Chef Australia Janine Kerner SMC Conference & Function Centre Director of Sales and Events Australia Jenifer Dwyer Slee Fairmont Resort & Spa Blue Mountains, Director of Sales and Marketing MGallery by Sofitel Australia Kustin Biskup Vue De Monde Melbourne Head Sommelier Australia Felicity Cincotta InterContinental Sanctuary Cove Resort Business Development Executive Australia Peter Rogerson Amana Living Village Manager Australia Nathan MacIntosh Rydges Campbelltown Front Office Manager Australia Peter Refell Colonial Leisure Group Group Executive Chef Australia Sam Nanayakkara Holiday Inn Melbourne on Flinders Finance Manager Australia James David Meriton Suites Mascot Central -
1299 Fargo Lodging
FARGO LODGING To assist in your planning to attend the ND Grain Dealers 108th Annual convention January 19-21, 2020, here are the names and phone numbers of some Fargo hotels/motels in the Holiday Inn/West Acres shopping center area. All area codes are 701. Additional information on the motels can be found at http://www.fargomoorhead.org/hotels.html. An area map showing the location of each hotel is also available at www.fargomoorhead.org/request-free-visitors-guide WEST of I-29, NORTH of I-94 SOUTH of Main Ave: EAST of I-29 (West Acres Area) AmericInn Lodge & Suites .......................................234-9946 Best Western Plus Kelly Inn & Suites ...................... 282-2143 Country Suites by Carlson.........................................234-0565 Biltmore Hotel & Suites ........................................... 281-9700 Days Inn ....................................................................235-5566 C’Mon Inn Hotel & Suites ....................................... 277-9944 Econo Lodge East .....................................................232-3412 ClubHouse Hotel & Suites ....................................... 282-5777 Grand Inn Fargo ........................................................232-1321 Delta Hotels by Marriott Fargo ................................ 277-9000 Motel 6 ......................................................................232-9251 DoubleTree by Hilton (West Fargo) ......................... 551-0120 Quality Inn East .........................................................280-9666 Econo Lodge -
Hilton Worldwide Franchising Lp Home2 Suites by Hilton Franchise Disclosure
HILTON WORLDWIDE FRANCHISING LP HOME2 SUITES BY HILTON FRANCHISE DISCLOSURE DOCUMENT CANADA Version Date: June 30, 2017, as amended January 1, 2018 June 30, 2017, as amended January 1, 2018 Canada Home2 IMPORTANT NOTICE If you are entitled to receive this Disclosure Document under the laws of the provinces of Alberta, British Columbia, Manitoba, New Brunswick, Ontario, or Prince Edward Island (“Disclosure Provinces”), then this Disclosure Document has been provided to you under the Alberta Franchises Act, the British Columbia Franchises Act, Manitoba’s The Franchises Act, the New Brunswick Franchises Act, the Ontario Arthur Wishart Act (Franchise Disclosure), 2000, or the Prince Edward Island Franchises Actor (the "Acts"), respectively, and we will observe the applicable waiting period after delivery of this Disclosure Document. The certificates of our officers that are required by various Disclosure Provinces are attached to this Disclosure Document after Article 29. If you reside in a province other than the Disclosure Provinces, or if you reside in a Disclosure Province but are subject to an exemption or exclusion under the Acts from the entitlement to receive a Disclosure Document, then we have provided this Disclosure Document to you for informational purposes only, and on a voluntary basis. The information in this Disclosure Document has been prepared pursuant to the laws of the Disclosure Provinces for distribution to prospective franchisees in those provinces who we are required to provide it to pursuant to the Acts. Accordingly, some of the information contained in the Disclosure Document is specific to prospective franchisees in one or more of the Disclosure Provinces only and, as a result, may not be correct for you or applicable to the operation of a franchise in your area. -
Home2 Suites Media Center
Home2 Suites Media Center http://home2mediacenter.com/index.cfm/printer/home Americas News HOME2 SUITES BY HILTON | HOTEL OPENINGS Home2 Suites by Hilton Opens Newest Property in Milwaukee Area Award-Winning Hotel Concept Brings 105 Suites to Waukesha/Brookfield November 22, 2016 | This information originated in American English . WAUKESHA, Wis. and MCLEAN, Va. - Home2 Suites by Hilton, part of Hilton's (NYSE: HLT) industry-first All Suites portfolio, announced today its newest property, Home2 Suites by Hilton Milwaukee Brookfield. Offering 105 suites, the hotel is designed for travelers looking for a fresh, new stay experience. "Home2 Suites Milwaukee Brookfield provides a new all-suite lodging option to the area for travelers who want comfort and convenience at an affordable rate," said Elizabeth Woyt, general manager. "From our complimentary breakfast and Wi-Fi, to personalized service, our property is a great choice for business or DOWNLOAD HI-RESOLUTION VERSION FOR PRINT MEDIA » leisure guests." Located at 650 Larry Court, Home2 Suites by Hilton Milwaukee Brookfield offers guests convenient access to nearby attractions, Milwaukee County Zoo and ice skating at Pettit National Ice Center. Credit: Home2 Suites by Hilton. Located at 650 Larry Court, Home2 Suites by Hilton Milwaukee Brookfield offers guests convenient access to nearby attractions, Milwaukee County Zoo and ice skating at Pettit National Ice Center. Brookfield Square also provides a variety of shopping and dining options. The hotel is less than 30 minutes from General Mitchell International Airport and nearby Interstate 94. Owned by Larry Court Hotel Associates, LLC and managed by Kinseth Hospitality Companies, Home2 Suites by Hilton Milwaukee Brookfield offers guests all-suite accommodations featuring fully-equipped kitchens and modular furniture allowing for guests to personalize their room.