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2020 Warranty and Consumer Information Manual

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2020 Warranty and Consumer Information Manual 2020 Warranty and Consumer Information Manual Printing : Mar 21, 2018 Publication No. : UM 170 PS 002 Printed in Korea 북미향 20MY 전차종 (표지,표2).indd 1-3 2018-12-05 오전 9:35:58 Important Circle One Miss Ms. Mrs. Mr. Owner's Name Please keep this manual with your Kia Vehicle. This manual should be presented to a Kia Address Dealer if warranty service is needed. This manual should remain with your Kia Vehicle if City State Zip Code you sell it so future owners will have this Telephone Number Consumer Email information. Salesperson's Name Definitions Dealer's Name As used in this manual (unless otherwise specifically stated): Address “Kia” means Kia Motors America, Inc., P.O.Box City State Zip Code 52410 Irvine, CA 92619-2410, U.S.A., the Dealer Code Date of Retail Delivery or First Use distributor of Kia Vehicles in the United States. “Kia Vehicle” means a 2020 model year Kia Motor Vehicle Identification Number Vehicle manufactured by Kia Motors Corporation, 12 Heolleung-ro(231 Yangjae-Dong), Seocho-Ku, Seoul, 06797, KOREA, and its affiliates. Speedometer Replacement Record “Authorized Kia Dealer” means a person in the United States of America authorized by Kia The speedometer in this vehicle was replaced on (date) Motors America, Inc. to service Kia Vehicles or with miles. perform repairs under the warranties in this Dealer Name manual. Dealer Signature “Kia Accessory” means a Genuine Kia Accessory or Genuine Kia optional equipment supplied by To determine true vehicle mileage, the mileage noted here should be added to the current mileage Kia Motors America, Inc. shown on the speedometer installed. 북미향 20MY 전차종 (표지,표2).indd 4-6 2018-12-05 오전 9:35:58 Welcome ........................................................ 2 Warranty Coverage ........................................ 3 New Vehicle Limited Warranty ..................... 4 Anti-Perforation Limited Warranty ............. 14 Federal Emission Control Warranty ............ 16 California Emission Control Warranty ........ 24 Replacement Parts and Accessories Limited Warranty ........................................ 30 Table of Contents Scheduled Maintenance Record .................. 34 Dealer Certification ..................................... 38 When you need to talk to Kia and Roadside Assistance ................................................... 39 1 북미향 20MY 전차종 (내지1-37).indd 1 2018-12-06 오전 10:44:20 Welcome from Kia The latest engineering techniques have been incorporated into the design and production of your Kia Vehicle. From the moment you get behind the wheel of your new Kia Vehicle, you’ll notice how satisfying it feels; a feeling you’ll appreciate for as long as you own your Kia Vehicle. You’ll also be pleased by how strongly we stand behind every Kia Vehicle. The New vehicle 60 month/60,000 Miles Limited Warranty described in this manual is one of the finest available. This warranty and consumer manual details the warranties provided by Kia. You should consult this manual and your Owner’s Manual to ascertain the maintenance intervals you need to follow to maintain your warranty coverage. In addition, your Authorized Kia Dealer will take care of your service needs using Kia Genuine Parts and Kia Genuine Accessories. These parts are covered by a “Replacement Parts and Accessories Limited Warranty”. Please see the contents of this manual for coverage terms. At Kia, it’s not enough to sell vehicles that look pleasing in the showroom. We’re committed to making sure you enjoy your Kia for years to come. Welcome 2 북미향 20MY 전차종 (내지1-37).indd 2 2018-12-06 오전 10:44:21 Warranty Program Coverage at a Glance This overview chart illustrates warranty coverage and term by months and miles. Please refer to the appropriate sections in this book for detailed information regarding each of these warranties. WARRANTY TERM(whichever comes first) Months in MILES IN SERVICE Service 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 150,000 Basic 60 60,000 Power Train*1 120 Original Owner Only 100,000 Service Adjustment 12 12,000 Original Equipment Battery 36 36,000 Paint 36 36,000 Audio / Entertainment 36 36,000 LIMITED WARRANTY Anti-Perforation 60 100,000 Emissions Defect • Any Related Parts 24 24,000 • Specific Parts 96 80,000 Warranty Coverage Emission Performance Federal • Any Related Parts 24 24,000 • Specific Parts 96 80,000 Emissions Defect EMISSION WARRANTY • Any Related Parts 36 50,000 • Specific Parts*2 84 70,000 • SULEV*3 180 150,000 California Emission Performance 36 50,000 Replacement Parts & Accessories 12 12,000 NOTE: Tires are warranted by the tire manufacturers. *1 Original owner 120 Months/100,000 Miles Second and Subsequent Owner(s) 60 Months/60,000 Miles. *2 Except those specified parts covered by the Federal Emission Performance Warranty. *3 SULEV covers specific parts for 180 months / 150,000 miles, whichever occurs first. This Limited California Emission Control Warranty applies ONLY to SULEV vehicles which are first sold as new vehicles by dealers in California or any other states adopting and mandating the California Emission Standards. These warranties do not provide any further warranty coverage beyond what is required by state law. 3 북미향 20MY 전차종 (내지1-37).indd 3 2018-12-06 오전 10:44:21 What is Covered New Vehicle Limited Warranty Subject to the other terms and conditions of this limited warranty without charge to you, Kia will (a) determine if warranty manual, Kia Motors America, Inc. (“Kia”) the repair or replacement requested by you is covered by warrants that it will arrange for an Authorized Kia dealer this New Vehicle Limited Warranty and, if so, (b) obtain at locations of its choice to provide for the repair of your cooperation from an Authorized Kia Dealer to conduct vehicle if it fails to function properly during normal use. such repair or replacement without charge to you. Authorized service facilities will remedy such failures to However, Kia’s obligation to do (a) and (b) requires you function properly at Kia’s expense, if you present your to contact the Kia Consumer Assistance Center and vehicle to such a service facility during its normal provide all materials needed by them to carry out those operating hours, provide sufficient information to permit obligations to you. The Center can be contacted at the a proper identification and diagnosis of the failure to address or phone number provided in the Kia Owner function, and permit the facility adequate time to Satisfaction and Assistance Section of this manual, or perform the necessary repair. As this obligation is can also be found at the Kia website at http://www.kia. subject to the terms, conditions and limitations of this com. manual, you should refer to the manual to understand Parts replaced under any warranties in the Manual which repairs and replacements are covered by this become the property of Kia. warranty. When an Authorized Kia Dealer makes necessary repairs pursuant to the warranty, it may do so 1. The Warranty Period using parts that are new, repaired, remanufactured, reconditioned, or otherwise authorized by Kia. These The New Vehicle Limited Warranty is divided into parts will be covered by the terms and conditions of the various warranty periods. For the purpose of all Replacement Parts and Accessories Limited Warranty. If warranties contained in this Manual(other than an Authorized Kia Dealer declines or fails to carry out a warranties on replacement parts or accessories proper repair or replacement covered by this limited installed after the Kia Vehicle was placed into use), the warranty period begins on the Date of First New Vehicle Limited Warranty 4 북미향 20MY 전차종 (내지1-37).indd 4 2018-12-06 오전 10:44:21 Service. “Date of First Service” means the first date • Power Train Coverage the Kia Vehicle is delivered to the first retail For Original Owners (defined below), the Power purchaser, is leased or is placed into service as a Train Limited Warranty begins upon expiration of company vehicle use (e.g., as a demonstrator, rental the 60 month/60,000 mile Basic Limited Warranty New Vehicle Limited Warranty or fleet vehicle), whichever is earliest. Moreover, Coverage, and will continue to cover the following whenever this manual refers to a warranty period of components up to 120 months or 100,000 miles months/miles, it means whichever comes first. Any from the Date of First Service, whichever comes remaining portion of any warranty, except the 120 first. It does not cover normal wear and tear, month/100,000 mile Power Train (Original Owner) maintenance, or those items excluded elsewhere in warranty, is fully transferable to subsequent owners. this manual. See “Exceptions” and “What is Not Covered.” 2. Warranty Coverage The items covered by the Power Train Limited • Basic Warranty Coverage Warranty include: Except as limited or excluded below, all components - In the Engine: Cylinder block, cylinder head and of your new Kia Vehicle are covered for 60 all internal parts, timing gear, seals and gaskets, months/60,000 miles from the Date of First Service, valve cover, flywheel, oil pump, water pump and whichever comes first (Basic Limited Warranty turbo charger. Coverage). This Warranty does not cover wear and maintenance items, or those items excluded - In the Transaxle: Transmission case and all elsewhere in the Manual. See “Exceptions” and internal parts, torque converter, drive shafts, “What is Not Covered.” universal joints, front hubs, bearings, seals and gaskets. - In the Axles: Axle shafts and C-V joints 5 북미향 20MY 전차종 (내지1-37).indd 5 2018-12-06 오전 10:44:21 (couplings), seals, hub and wheel bearings. • Vehicles Placed in Commercial Service - In the Transmission: Transmission case, transfer The 120 month/100,000 mile Power Train Limited case, torque converter and all internal parts, seals, Warranty also excludes all coverage for any Kia and gaskets.
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