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Assessment of the Relationship Between Organizational Culture and Lean Implementation in the Aerospace Industry

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Assessment of the Relationship Between Organizational Culture and Lean Implementation in the Aerospace Industry Pepperdine University Pepperdine Digital Commons Theses and Dissertations 2015 Assessment of the relationship between organizational culture and lean implementation in the aerospace industry Jesus Arroyo Follow this and additional works at: https://digitalcommons.pepperdine.edu/etd Recommended Citation Arroyo, Jesus, "Assessment of the relationship between organizational culture and lean implementation in the aerospace industry" (2015). Theses and Dissertations. 603. https://digitalcommons.pepperdine.edu/etd/603 This Dissertation is brought to you for free and open access by Pepperdine Digital Commons. It has been accepted for inclusion in Theses and Dissertations by an authorized administrator of Pepperdine Digital Commons. For more information, please contact [email protected], [email protected], [email protected]. Pepperdine University Graduate School of Education and Psychology ASSESSMENT OF THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND LEAN IMPLEMENTATION IN THE AEROSPACE INDUSTRY A dissertation submitted in partial satisfaction of the requirements for the degree of Doctor of Education in Organizational Leadership by Jesus Arroyo July, 2015 James Dellaneve, Ed.D. – Dissertation Chairperson This dissertation, written by Jesus Arroyo under the guidance of a faculty committee and approved by its members, has been submitted to and accepted by the Graduate Faculty in partial fulfillment of the requirements for the degree of DOCTOR OF EDUCATION Doctoral Committee: James Dellaneve, Ed. D., Dissertation Chairperson Leo Mallette, Ed. D. June Schmieder-Ramirez, Ph.D. © Copyright by Jesus Arroyo (2015) All Rights Reserved TABLE OF CONTENTS Page LIST OF TABLES ......................................................................................................................... vi LIST OF FIGURES ...................................................................................................................... vii DEDICATION ............................................................................................................................. viii ACKNOWLEDGMENTS ............................................................................................................. ix VITA ................................................................................................................................................x ABSTRACT ................................................................................................................................... xi Chapter 1. The Problem ...................................................................................................................1 Background of the Problem .................................................................................................2 Statement of the Problem .....................................................................................................7 Purpose of the Study ............................................................................................................8 Research Questions ............................................................................................................10 Significance of the Study ...................................................................................................11 Definition of Terms............................................................................................................12 Key Assumptions ...............................................................................................................14 Limitations of the Study.....................................................................................................14 Summary and Organization of the Study ...........................................................................15 Chapter 2. Literature Review .........................................................................................................16 Lean History.......................................................................................................................16 Lean Theorists ....................................................................................................................22 Leadership ..........................................................................................................................27 Key Elements of Lean Implementation .............................................................................31 Organizational Culture .......................................................................................................33 Competing Values Framework ..........................................................................................37 Relationship Between Quality Initiatives and Organizational Culture ..............................47 Summary ............................................................................................................................55 Chapter 3. Methodology ................................................................................................................56 Restatement of Research Questions ...................................................................................56 Description of the Research Methodology ........................................................................57 Design of the Study ............................................................................................................58 Population and Sample ......................................................................................................59 Instrumentation ..................................................................................................................60 v Page Data-Gathering Procedures ................................................................................................61 Data-Analysis Procedures ..................................................................................................63 Plans for IRB......................................................................................................................65 Summary ............................................................................................................................66 Chapter 4. Presentation and Analysis of the Data ..........................................................................67 Answering the Research Questions ...................................................................................70 Research Question 1 ..........................................................................................................70 Research Question 2 ..........................................................................................................71 Summary ............................................................................................................................72 Chapter 5. Summary, Conclusions, and Recommendations ..........................................................74 Summary of the Results .....................................................................................................74 Literature Review Analysis................................................................................................75 Literature in Support of the Findings .................................................................................77 Literature not in Support of the Findings ...........................................................................77 Literature Review Synthesis ..............................................................................................78 Conclusions and Implications ............................................................................................80 Recommendations for Future Research .............................................................................83 Final Summary ...................................................................................................................87 REFERENCES ..............................................................................................................................91 APPENDIX A: Publisher Permission for Reprint .......................................................................106 APPENDIX B: Organizational Culture Assessment Instrument (OCAI) ....................................107 APPENDIX C: Permission to Use the Organizational Culture Assessment Instrument .............110 APPENDIX D: Survey Instrument ..............................................................................................111 APPENDIX E: Academic Research Project Participant Notification E-Mail to Potential Participants ......................................................................................114 APPENDIX F: Informed Consent Text .......................................................................................115 APPENDIX G: Certification for “Protecting Human Research Participants” .............................118 APPENDIX H: Institutional Review Board Approval Letter ......................................................118 vi LIST OF TABLES Page Table 1. Dependent and Independent Variables ........................................................................59 Table 2. Frequency Counts for Selected Variables ....................................................................67 Table 3. Psychometric Characteristics for the Aggregated Scale Scores ..................................69 Table 4. Relationship of Lean Implementation Scores Based on Culture Type ........................70 Table
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