2014/07/08 5:28 PM service delivery SERVE AND DELIVER Local government at the coalface of Local government at the coalface of
ISSUE 11 – JULY 2014 – JULY 11 ISSUE
A hands-on policy approach YOUTH DEVELOPMENT MAINSTREAMING
Municipal support RESOURCES 2014 SMOOTH ELECTIONS MANAGING WATER MANAGING WATER BENCHMARKING WATER SERVICES MUNICIPAL Voice11Cover_2.indd 1 ISSUE 11 Untitled-1 1 2014/06/19 3:06 PM CONTENTS INSIDE THIS ISSUE
3 EDITORIAL DELIVERY: Local government’s valuable input 5 FROM THE OFFICE OF THE CEO
6 National Municipal Benchmarking Initiative for Water Services: Improved service delivery
8 Mainstreaming Youth Development: Youth development within local government capacity
14 Making sense of the 2014 National and Provincial General Elections: Overview of the event and the municipal influence leading to its success
19 Movers and Shakers: Go-getters moving onto new challenges Mainstreaming Youth Development: 20 Turning inwards to create jobs: Economic and development Government initiatives 8 planning strategy 24 Devolving human settlements to metros: A new task for municipalities
29 A word from Parliament
30 When the province takes the reins: Section 139 interventions
34 Development Bank of SA: Higher education infrastructure programme
38 Meet the most equal municipality in SA: Mossel Bay Local Municipality’s take on gender equality Turning inwards to create jobs: EDP 40 Auditor-General SA: Building public confidence through 20 auditing
42 United Cities and Local Governments of Africa: SALGA discusses decentralisation and the Afro-Cities Summit
44 7th World Urban Forum: Held in Medellin, Colombia
49 Serve and deliver
59 Technology: Connecting Local Government and the youth via social media
62 SALGA Scene and Heard: Social activities
64 SALGA’s Induction Programme for Municipal Senior Managers Technology: Social 59 media
ISSUE 11 VOICE OF LOCAL GOVERNMENT 1
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SALGA’S VALUABLE INPUT
hat an eventful quarter SALGA has had, with many signi cant events occurring and momentous achievements reached. Voice covers numerous stories depicting the Wimportance of local government involvement and the invaluable service it delivered. SALGA Editorial Team: SALGA has been working hand-in-hand with the Water Research Commission, towards the launch Executive Editor: Seana Nkhahle, SALGA’s Acting Executive of the national municipal benchmarking initiative on water aimed at improving local government Manager, Office of the Chief Executive Officer performance in the area of water management. Marketing: Buhle Ngwenya Editorial and Content Management: Karen Reyneke Our country recently celebrated yet another free and fair democratic election. The process was Content Coordinator: Emelda Pheko smooth sailing with the support of local government, which played a crucial role by setting up voting Marketing Officer: Valerie Setshedi stations and making those in rural areas easily accessible. Municipalities ensured that all citizens had Communication Officer: Bongani Masango the opportunity to vote. Media Relations Officer: Sivuyile Mbambato
Furthermore, SALGA has been reviewing its policies aimed at developing our youth. The policies Managing Editor: Natasha Smith-Maneveldt serve to encourage municipal involvement beyond ad hoc initiatives. Municipalities have to protect Content Manager: Raina Julies the youth by moulding skills and monitoring their progress, as they are the country’s future. We follow Copy Editor & Proofreader: Mike Scarth up with a piece on how municipalities can use social media tools to reach the youth and keep the Head of Design Studio: Jayne Macé-Ferguson channels of communication open by using mechanisms that appeal to young adults. Designers: Mfundo Ndzo, Leo Abrahams Project Manager: Jerome van der Merwe SALGA assists with projects in local communities assisting members to start small businesses [email protected] which add to the country’s economy. The aim is to take small towns and transform these into Sales Consultants: Clinton Vurden, Frank Simons, economic hubs. Thembeni Mahlangu, Vic Nandlall, Yoliswa Stivin Our article pertaining to settlements shows how local government jumps at the opportunity to Production Editor: Shamiela Brenner Content Coordinator Advertising: Merle Baatjes assist national government in its quest to decrease the numbers of the homeless by assisting in Business Manager: Robin Carpenter-Frank housing development. [email protected] Voice brings you an article on the senior managers’ municipal induction programme, where Financial Accountant: Lodewyk van der Walt administrative skills are re ned to ensure best practice in the management of our municipalities. Our international arena segment focuses on two events that were attended by SALGA to share knowledge around topics such as decentralisation, urban development and much more.
Times Media Building SALGA Editorial Board Central Park, Black River Park Fir Street, Observatory 7925 Interact with us: send your letters, comments or reactions to [email protected] Tel: +27 21 469 2400 Fax: +27 86 6822 926
ABOUT SALGA GM: Sowetan, SW & Magazines: Mike Tissong Associate Publisher: Jocelyne Bayer he South African Local Government Association (SALGA) is an autonomous association of municipalities with its mandate derived from the 1996 constitution of the Republic of Printed by TSouth Africa. This mandate de nes SALGA as the voice and sole representative of local government. SALGA interfaces with parliament, the National Council of Provinces (NCOP), printers CTP CAPE TOWN cabinet as well as provincial legislatures. SUBSCRIPTIONS AND DISTRIBUTION The association is a unitary body with a membership of 278 municipalities. Its national of ce is Shihaam Adams E-mail: [email protected] based in Pretoria and it has of ces in all nine provinces. SALGA’s strength lies in the intellectual Tel: 021 469 2400 capital it has acquired through its people over the years, and in its values to be Responsive, Copyright: Picasso Headline and SALGA. No portion of this Innovative, Dynamic and Excellent. magazine may be reproduced in any form without written consent of the publishers. The publishers are not responsible for SALGA’s mission of being consultative, informed, mandated, credible and accountable, unsolicited material. Voice of Local Government is published quarterly by Picasso Headline Reg: 59/01754/07. The opinions expressed ensures that it remains relevant to its members and provides value as it continuously strives to are not necessarily those of the SALGA or Picasso Headline. All advertise-ments/advertorials and promotions have been paid for and be an association that is at the cutting edge of quality and sustainable services. therefore do not carry any endorsement by SALGA or the publishers.
SALGA National Offi ce SALGA Eastern Cape SALGA Free State SALGA Gauteng SALGA KwaZulu-Natal SALGA Limpopo SALGA Mpumalanga SALGA North West SALGA Northern Cape SALGA Western Cape Menlyn Corporate Park Berea Terrace Offi ce SALGA House 3rd Floor Braampark 4th Floor Clifton Place 127 Marshall Street SALGA House Jade Square, Suite 400 Block Two, Montrio 7th Floor Block B Building 36 McGregor Street Forum 2, 33 Hoofd Hurst Grove Polokwane 11 van Rensburg Street Cnr OR Tambo and Corporate Park, 44 Strand Street 175 Corobay Avenue First Floor, Suite 3 East End Street Musgrave 0699 Nelspruit Margaretha Prinsloo 10 Oliver Road, Cape Town Cnr Garsfontein and Berea Bloemfontein Braamfontein Durban Tel: 015-291-1400 1200 Streets Monument Heights, 8000 Corobay East London 9300 2017 4001 Fax: 015-291-1414 Tel: 013-752-1200 Klerksdorp Kimberley Tel: 021-446-9800 Waterkloof Glen, Ext 11 5214 Tel: 051-447-1960 Tel: 011-276-1150 Tel: 031-817-0000 Fax: 013-752-5595 2570 8301 Fax: 021-418-2709 Pretoria Tel: 043-727-1150 Fax: 051-430-8250 Fax: 011-276-3636 Fax: 031-817-0034 Tel: 018-462-5290 Tel: 053-836-7900/8 0001 Fax: 043-727-1156/67 Fax: 018-462-4662 Fax: 053-833-3828 Tel: 012-369-8000 Fax: 012-369-8001
ISSUE 11 VOICE OF LOCAL GOVERNMENT 3
Editorial Note Credits.indd 3 2014/07/09 9:11 AM Partnering our skills with the public sector to manage, support and maintain the projects that move our country forward.
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Authorised financial services and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). SBSA 147102 06/13 TM Moving Forward is a trademark of The Standard Bank of South Africa Limited. Moving Forward
_ToCheck_fcp.indd 1 2014/04/14 12:06 PM CEO’S OVERVIEW
A GOOD STORY OF OUR OWN A note from SALGA CEO Xolile George
More crucially, the fact that we are celebrating 20 years of democracy has given us the opportunity to look back and evaluate the successes and challenges of these first two decades. By plotting the democratic trajectory of our country, we are able to see just how well we have succeeded in delivering the message of development to the nation. In particular, as we celebrate this milestone, it should be noted that local government has played a key role in ushering in these democratic and development dividends of the past 20 years. From our perspective, these dividends include improved delivery of basic services, such as water, electricity, sanitation, and roads, as well as the improvement in the general wellbeing of our citizens as a whole. Local government has played a major role in building social cohesion over the last 20 years. At the same time, we must pause to appreciate the fact that much more still needs to be done. There are many people and communities that have yet to taste the true fruits of our democracy – people who still have no access to water, sanitation, electricity or decent shelter. It therefore falls upon local government as a whole to strengthen its resolve and determination to drive towards improving the lives of these citizens. Fortunately, we have a good compass to guide us in the right direction, in the form of the National Development Plan (NDP), which is aimed at galvanising government across all sectors and spheres, in order to continue building the country and moving it forward. Finally, it is also worth noting that local government reaches a milestone of its own next year, as we celebrate 15 years of democratic local government. This means that – much like our colleagues in national and provincial government – we will have a good story of our own to tell, insofar as the delivery of the democratic dividends promised to citizens goes. It is crucial to realise that local government continues to be at the coal face of service delivery and that realising JEREMY GLYN this noble goal ultimately falls to us. Therefore, I would like to call on all SALGA members to put their shoulders s we welcome the new dispensation that was to the wheel and recommit themselves to delivering the ushered in by South Africa’s 5th democratic true democratic dividend our people expect. As we march Aelections, we recognise not only the new into the third decade of our democratic dispensation, it is administration itself, but also the fact that the peaceful vital that local government delivers the better life for all conditions and successful delivery of the election clearly that we aspire to, by crafting capable, accountable and demonstrates the maturation of the democratic edifices responsive municipalities that properly and effectively within our country. discharge their obligations to all citizens. ■
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SALGA_Overview.indd 5 2014/07/08 4:05 PM NATIONAL MUNICIPAL BENCHMARKING INITIATIVE FOR WATER SERVICES Water security is one of the most tangible social, political and economic challenges faced by communities across the globe today. Shantalie Hewavisenti discusses the MBI with William Moraka.
A communal tap easily accessible to residents – collection of water has never been this easy. Mediaclubsa
ater lies at the heart of everything that is important effectiveness in water services delivery through comparative to human life such as food, sanitation, energy performance benchmarking and peer-to-peer knowledge Wsupply, the production of goods and transport. sharing.’ It is through the holistic approach that SALGA The effective management of water resources is, therefore, a hopes to build communities of practice within and between priority of the global agenda, especially in the context of the municipalities, thereby forging relationships of mutual challenges posed by climate change. While the challenge is respect and trust between municipalities. This should lead global in scale, water resources are local and municipalities to strengthening the development of performance tracking, play a significant role in managing this precious resource reporting and comparative assessment systems. Offering a to ensure that their constituents have an adequate service bottom-up focus, starting with stakeholders on the ground, provision. the MBI hopes to be able to measure the performance of municipalities accurately, improve reporting systems and THE MUNICIPAL BENCHMARKING INITIATIVE affirm the importance of service delivery in this area through In response to a growing development-driven water demand benchmarking. and increasing water scarcity, water services benchmarking To achieve its aims, the MBI is structured on a modular, was re-established in South Africa through the launch of the tier-based approach to benchmarking, which it was hoped national Municipal Benchmarking Initiative (MBI) for Water would encourage and enable relevant stakeholders to Services in South Africa. This initiative acknowledged the need participate at a level aligned with their current capabilities for improved performance management by local government and future aspirations. The MBI is based on the mantra and aimed to support municipalities in improving the of ‘for municipalities, by municipalities, to the benefit of efficiency of service delivery in the area of water management. municipalities’. At the heart of the initiative lies a desire to According to William Moraka, the MBI aims to ‘improve create a support network which fosters a culture of information
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Municipal Benchmarking Initiative on Water.indd 6 2014/07/08 4:14 PM ENVIRONMENTAL AFFAIRS
exchange between peers so that municipalities can come together to learn from one another’s experiences in water management and effectively formulate best practice models. To quantitatively measure performance and monitor the areas in which particular municipalities were succeeding or falling short, a web-based data capturing system called munibench was introduced.
ACHIEVEMENTS Since its establishment in 2011, the MBI has made significant strides in improving water management at the local level. Firstly, the MBI exemplifies a pragmatic approach to benchmarking, which has effectively addressed the current situation while taking note of the varying capabilities of each
municipality. It has successfully encouraged participation from © SOWETAN MASHABA SIBONGILE all municipalities, be it at ‘basic’ level, where the municipality Qinisile Monareng, 41, from Madras in Bushbuckridge, Mpumalanga, quenches her thirst while waiting for her turn to draw water from a only uses existing data to show performance, or a more borehole near the local clinic. ‘advanced’ level. By allowing a degree of choice on levels of participation and performance indicators monitored, SALGA pooling of resources and data, and effective benchmarking will has ensured that the initiative is truly inclusive and can lead to substantial improvements in municipal water services be adapted to meet the needs and capacities of each of the management and this in turn will ensure that all communities stakeholders. have access to good quality water. This is expected to then have significant impacts upon health and sanitation for local ‘The MBI aims to improve people as it reduces risks of water-borne infectious diseases. Furthermore, this investment in effective water resource effectiveness in water services management will have positive economic impacts both locally and nationally, as it is expected to improve economic delivery through comparative productivity, especially within rural communities and also performance benchmarking and create significant savings for the health sector overall.
peer-to-peer knowledge sharing.’ CHALLENGES FOR THE FUTURE While the MBI certainly signifies a step in the right direction, Secondly, another strength of the MBI lies in its multi- Moraka acknowledges a number of core challenges that stand faceted approach to knowledge sharing and education. Not in the way of further progress in water services delivery in South only has the initiative encouraged municipalities to share Africa. Firstly, he notes that benchmarking is not a municipal information and experiences amongst themselves, but the priority, nor is it part of the current municipal culture. He goes Water Services Master Classes (WSMC) have served to bring on to say that ‘changing this will take time and there needs together senior technical and managerial staff, environmental to be greater interest, commitment and involvement from experts and professionals to discuss experiences, achievements councillors, senior management and technical staff as well and challenges. Through this exchange between stakeholders supportive involvement and alignment from key municipal from across the spectrum, all those involved in municipal water and water services groups such as the National Treasury, the services can become more informed, and subsequently the Department of Cooperative Governance and the Department MBI can be made increasingly relevant- and context-sensitive. of Water Affairs’. Moraka stated that moving forward there Furthermore, through the introduction of the water services would be a need for strengthening and alignment of data league, municipalities are able to gauge their performance on collection mechanisms to minimise duplication and data an annual basis. burden. He further stressed the importance of more frequent SALGA has also been successful in developing a web- municipal engagement through site visits as this will enhance based database and reporting system which further assists in knowledge sharing and improvement performance. information sharing and training. The munibench database is Ultimately, it is fair to say that the MBI is an innovative an important tool in allowing policy-makers to collect, collate and inclusive approach to tackling service delivery which and analyse data from municipalities and metros throughout has established important tools for change. Municipalities, the country. Using technology, SALGA has ensured that the policy-makers and various stakeholders involved in water MBI is transparent and all municipalities are able to access affairs will need to capitalise on the momentum created by necessary information. the MBI to ensure that progress made in this crucial area of Finally, it is anticipated that the sharing of information, environmental affairs is sustainable. ▪
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Municipal Benchmarking Initiative on Water.indd 7 2014/07/08 4:14 PM WITH YOUTH IN MIND In the words of the late great Nelson Mandela, ‘There can be no keener revelation of a society’s soul than the way in which it treats its children.’ In Youth Month, Vanessa Rogers looks at youth development programmes at municipal level – those already in place, and those which SALGA would like to see implemented going forward. Chris Kirchhoff, MediaClubSouthAfrica.com Chris Kirchhoff, Magauta Phutsisi (front right) from QwaQwa in the Free State is a trainee diamond polisher at the Harry Oppenheimer Diamond Training School.
MANDATORY POLICIES that provides space, opportunities and support for In South Africa, the public holiday ‘Youth Day’ is celebrated young people to maximise their individual and collective annually on 16 June. It honours the learners who lost their creative energies for personal development, as well as the lives in the struggle against apartheid, and, in particular, development of the broader society of which they form an demonstrated against the system called ‘Bantu Education’, integral part’. which provided a sub-standard education to black students Further, there is a great need to create markets for young versus that on offer to their white counterparts. entrepreneurs, to develop existing skills shown in the arts This year, the South African Local Government and in sport, and to build on the impetus of budding Association (SALGA) has been reviewing its youth leaders. SALGA feels that many municipalities need to development policies at municipal level, not only in a bid improve their youth development programmes. Because to commemorate the bravery and sacrifice of the South the National Youth Policy 2009 to 2014 is coming to an African youth who protested back in 1976, but because end, SALGA plans to mainstream youth development, i.e. youth tend to be in the majority in their communities and to set in place specific mandatory policies and procedures have much to offer as regards to energy and fresh new that ensure youth are protected and their skills developed approaches. at metropolitan, district and local municipality level all The National Youth Policy 2009 to 2014 defines youth around the country. development as ‘an intentional comprehensive approach Ms Khwezi Cain of the Community Development
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Mainstreaming Youth Development.indd 8 2014/07/08 4:10 PM MAINSTREAMING YOUTH DEVELOPMENT
Directorate at SALGA says that in 2014/2015 SALGA aims to develop guidelines on youth development programmes for local government, which seek to guide municipal functions, outline clear actions and offer the support that municipalities need in the youth development realm.’
SALGA RECOMMENDS … In a research study carried out by SALGA and Africa Communications, entitled ‘Youth Development Programmes and Approaches in Local Government 2013/2014’, the following six recommendations were made to municipalities: consider the importance of youth representation in NYDA Executive Mayor of Ekurhuleni, Mondli Gungubele; NYDA executive bodies; Chairperson, Yershen Pillay and Dj Sbu, Sbusiso Leope at the launch amend policies to give youth a voice; of the new local youth offices. treat youth as active agents of change; create an inter-municipal forum to advocate best practice; professionalise the youth development sector; and allocate reasonable budget for youth development organisations, both governmental and non- governmental. Ms Cain states: ‘In acknowledging that there are policy failures and lack of implementation thereof – which largely emanate from the lack of youth involvement in their own policy formulation, decision-making and representation in municipal settings – SALGA’s approach to youth development seeks to provide guidance, assist NYDA and advise municipalities on how to understand the youth- National Youth Development Agency [NYDA] launches the new local development context. SALGA is also equipped to identify youth offices in Ekurhuleni. strategies that can assist with a better positioning of youth development within local government. This is done by exploring and harnessing partnerships with strategic role- researchers and Mr Sibiya, he mentioned that officials players, such as the private sector, government agencies, had set themselves a timeline to establish youth forums civil society organisations and independent donor agencies.’ by the end of the 2013/2014 financial year. Ethekwini relies on proposals from individual youth organisations, MONEY STRINGS which tend to be skewed towards entertainment, Ms Cain says that currently, the approach to development awareness campaigns (teen pregnancy, alcohol abuse, within the youth sector in many municipalities is aimed at HIV/Aids) and sport. On a positive note, about 60% of integration; a key recommendation is that special budgeting, youth participate in ward committees, meaning they are beside the integrated funds, should be set aside to address keen to play a significant role in shaping their future. specific youth issues and concerns. Existing policy frameworks for local government include 2. District municipality: Ilembe Ilembe was found not legislation like the ‘Municipal Structures and Systems Ilembe district municipality plays a supporting role to Act’ but these laws do not provide any legally binding local municipalities to ensure they achieve their potential. requirement for the implementation of youth development Youth development projects currently under way, include: programmes. Ikusasa Lethu Youth Foundation, which encourages young people to take charge of their lives through Fact-finding in KwaZulu-Natal various guidance programmes; and 1. Metropolitan municipality: Ethekwini Mr M Sibiya Kuyasa Career Expo, which provides education and Mr M Sibiya from Ethekwini ‘Community Participation’ training in addition to the formal educational system says that, although a Youth Development policy was drawn i.e. in the form of continuing studies, correspondence up in 2007, it had not been in operation, and officials schools, night schools, sponsored literacy and reading were unaware of its objectives. In a discussion between programmes.
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Mainstreaming Youth Development.indd 9 2014/07/08 4:10 PM It’s what we build
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3439 Future Ad 275X210.indd 1 2014/06/24 2:23 PM _ToCheck_fcp.indd 2 2014/06/24 3:52 PM MAINSTREAMING YOUTH DEVELOPMENT
3. Local-municipality:,Endumeni Endumeni did not Endumeni did not previously have a youth policy in place that legislated matters of youth development, however the current Mayor Councillor T Mahaye says a youth policy has been in place as of May 2014. The previous lack of youth involvement in decision-making meant youth were only recipients of service delivery, resulting from decisions made by elders serving on the municipal council. ---However, the Integrated Development Plan (IDP) of Endumeni does value youth, as it has programmes in place to establish a youth desk, youth office and media centre at Sthembile Township in the near future. Current active youth development programmes include: an annual programme for learners with special education needs; an annual programme focused on early childhood
development; and MediaClubSouthAfrica.com Chris Kirchhoff,