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Outdoor Recreation Sop Manual

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Outdoor Recreation Sop Manual OUTDOOR RECREATION SOP MANUAL Outdoor Table of Contents Page 1 Table of Contents Updates and Reviews Section 1: General Information 1.0 Agency Description and Mission 1.1 History of CCPRC and Organization 1.2 Recreation Division Information 1.3 Outdoor Recreation Program 1.4 Pro Deal Section 2: Staff Responsibilities and Training 2.0 Full Time Position Responsibilities 2.1 Year Round Variable P/T Aide 2.2 - Paddlesports, Land-Based and Climbing Classes, Trips and Skills 2.2 a Instructor (I) (Attendant) 2.2 b Lead Instructor (LI) (Aide) 2.2 c Adventure Camp Counselor 2.2 d Explorers Camp Counselor 2.2 e Explorers Camp Head Counselor 2.2 f Camp Aide 2.2 g Assistant Director (Adventure/Teen Venture and Explorers) 2.2 h Challenge Course Facilitator (Attendant) 2.2 i Challenge Course Lead Facilitator (Aide) 2.2 j Wall Attendant 2.2 k Wall Aide 2.3 Training Checklist Section 3: Safety and Emergencies 3.0 PRE-TRIP SAFETY TALK CHECK LIST 3.1 Outdoor Emergency Action Plan (EAP) 3.1 a Emergency Numbers List 3.1 b Accident and Incident Reporting 3.1 c Missing Persons 3.1.d Non-CCPRC Facility Missing Persons Section 4: First Aid 4.0 First Aid Kit Use 4.1 First Aid Kit Requirements 4.2 General Medical and First Aid Protocols 4.3 Outdoor Program First Aid Protocols Section 5: Operation Procedures and Guidelines 5.0 General Procedures and Guidelines 5.1 Activity Procedures and Guidelines 5.2 Leave No Trace Guidelines 5.3 Severe Weather - Lightning Procedures and Drills 5.4 Agency Vehicle Operating Procedures Outdoor Table of Contents Page 2 5.4 Agency Vehicle Operating Procedures 5.5 Tips for Operating a Non-Standard Vehicle 5.6 Employee Fall Protection Plan Section 6: Paddlesport Program 6.0 Goals 6.1 Activity Procedures and Guidelines 6.2 Storage area Procedures and Guidelines 6.3 Outfitting Guidelines 6.4 Rescues and on-water communication 6.5 Kayaking and Canoeing (Lake and Moving Water) 6.6 Coastal Kayaking 6.7 Surf Kayaking / Surf SUP 6.8 Whitewater Canoeing and Kayaking 6.9 Stand Up Paddleboarding (SUP) & SUP Yoga 6.9 a SUP Yoga 6.10 Course Outlines 6.11 Staff Responsibilities 6.12 Skills Proficiencies 6.13 Water Program Inspection Form 6.14 Inventory Inspection Expectations Section 7: Land Based Programs 7.0 Goals 7.1 Backpacking and Hiking 7.1 a Course Outline- Hiking and Backpacking 7.1 a.a - Course Outline Orienteering 7.1 b - River Crossings 7.1 c Camp Craft for Overnights 7.1 d Gear Issue 7.1 e Skills Proficiency for Land Programs 7.2 Rec Storage Inventory Form 7.3 Mountain Biking 7.3 a Course Outline 7.3 b Skills Proficiency for Mountain Biking 7.3 ba ICP Ride Guide 7.3 bb Ten Fundamentals and Essentials 7.3 c Inspection Checklist 7.3 d Maintenance Log 7.4 Archery 7.4 a Course Outline 7.4 b Skills Proficiency for Archery 7.4 c - Inspection Checklist 7.4 d Maintenance Log Section 8: Camps 8.0 Goals 8.1 Drop-off/Pick-up Procedures 8.2 Medical/Medication Procedures 8.3 Managing Behavior Outdoor Table of Contents Page 3 8.3 Managing Behavior 8.4 First Aid Kits Section 9: Challenge Course 9.0 Goal 9.1 Foundation of Experience 9.2 Facilitator's Role 9.3 Operating Procedures 9.3 a Low Challenge Course 9.3 b High Challenge Course 9.4 Emergency Protocols 9.4 a Emergency Lowering Procedures 9.5 Equipment Care 9.6 Skills Proficiency Checklist 9.7 Challenge Course Summary Sheet 9.8 Internal Bi-Monthly Challenge Course Inspection Form Section 10: Climbing 10.0 Goals 10.1 Daily Operations 10.1 a The Climbing Wall 10.1 b Bouldering Wall 10.1 c Slackline Park 10.1 d Daily Duties of P/T Staff 10.2 Registration and POS Information 10.2 a Hold Harmless Database 10.3 Belay Guidelines 10.3 a Top Roping Test 10.3 b Lead Climbing and Lead Belay 10.4 Group Procedures 10.5 Bloodborne Pathogens 10.6 Weather Procedures 10.7 Equipment and Maintenance 10.8 Facility and Gear Inspections 10.9 Climber Rescue 10.10 Route Setting 10.11 Portable Climbing Wall 10.12 Rock Climbing Trips 10.13 Employee Skills Proficiency Tests 10.13 a Wall Assistant Proficiency Exam 10.13 b Wall Technician Proficiency Exam 10.13 c Staff Rescue Proficiency Exam 10.13 d Route Setting Proficiency Exam 10.13 e Climbing 101 Skills Proficiency Exam 10.13 f Climbing 103 Skills Proficiency Exam 10.13 g Climbing 201 Skills Proficiency Exam 10.13 h Climbing 202 Skills Proficiency Exam 10.13 I Climbing 203 Skills Proficiency Exam Outdoor Table of Contents Page 4 10.13 I Climbing 203 Skills Proficiency Exam 10.13 j Climbing 204 Skills Proficiency Exam 10.13 k Climbing 205 Skill Proficiency Exam 10.13 l Climbing 301 Skills Proficiency Exam 10.13 m Climbing 302 Skill Proficiency Exam 10.13 n Youth Climbing 10.13 o Portable Wall Proficiency Exam 10.13 p Climbing Trip Instructor Proficiency Exam 10.13 q Lead Climbing Trip Instructor Proficiency Exam 10.14 Portable Climbing Wall Air Pressure Log 10.15 Climbing Wall Internal Inspection Form 10.16 Climbing Wall Internal Inspection Guidelines 10.17 Maintenance Log Appendix Departure Checklist Hold Harmless Form Climbing Slackline Waivers General Outdoor Waiver Camp Waiver Sample CLASS List Outdoor Table of Contents Page 5 REVIEWS OUTDOOR RECREATION SOP MANUAL Charleston County Park & Recreation Commission Approved: February 2019 Next Review: January 2020 REVIEWERS DUE DATE APPROVED Outdoor Program Manager October 2018 Joshua Hall Assistant Director of Recreation October 2018 Mark Madden Director of Recreation October 2018 Steve Hutton Outdoor Program Manager March 13, 2019 Joshua Hall Assistant Director of Recreation March 13, 2019 Mark Madden Director of Recreation March 13, 2019 Steve Hutton Updates and Reviews Page 6 UPDATES AND REVIEWS OUTDOOR RECREATION SOP MANUAL Approved: February 2019 Next Review: January 2020 REVIEWER CHANGES DATE Joshua Hall Approved SOP for uploading into IRIS in new OneNote format 10/1/14 Joshua Hall • 2.2a Updated-Instructor Minimum Eligibility Requirements 9/21/16 ○ Removed "Non-Standard Passenger Vehicle Training (provided by CCPRC)" • 2.2b Updated-Lead Instructor Minimum Eligibility Requirements ○ Added "Non-Standard Passenger Vehicle Training (provided by CCPRC)" • 7.4 Added verbiage to include USA Archery criteria • 7.4a Added verbiage to include USA Archery criteria • 7.4b reconfigured to allow for USA Archery certifications/instruction Joshua Hall Removed use of helmets from PW SOP and requiring the use of helmets at 11/21/16 climbing wall for youth Ande Oliver • 8.2 added verbiage for medication to be returned at end of each day 2/13/17 • 8.3 added 5 R's to behavior management • 8.11 revised list of activities for Explorers check off Roger Greer • 9:2 Updated Facilitator's Role 2/13/17 ○ Added a spotting statement and reference to Local Operating Procedures & Facilitator Resource Guide & High Elements Refresher Guide • 9.3 Updated Operating Procedures ○ Added a preflight check statement and reference to Local Operating Procedures & High Elements Refresher Guide for additional guides • 9.3b Updated High Challenge Course ○ Added statements on helmets, harnesses and reference to Local Operating Procedures & High Elements Refresher Guide for additional guides ○ Added statement on preflight orientation and reference to Local Operating Procedures & High Elements Refresher Guide for additional guides ○ Added statement for Zip Line and Rappel procedures and reference to Local Operating Procedures & High Elements Refresher Guide for additional guides Joshua Hall • 10.1 Daily Operations 4/7/17 ○ Closing Duties . #2 Auto belays on big wall are retracted with pull down cords Roger Greer Updated 5.6 Employee Fall Protection Plan 12/14/17 Joshua Hall Clarified Staff ratio for Archery to denote assistant does not have to be a 1/12/18 certified instructor Ande Oliver Updated camp report and medical log 2/2/18 Ande Oliver Clarified changes to waiver, authorization to pick up and medical information 2/2/18 Joshua Hall Deleted Wall/slack line Waiver – referenced A Waiver 2/2/18 John Radel • 6.14 Inventory Inspection Expectations - Added inspection items for SUPs 2/15/18 Stand Up Paddleboards: Hull/Deck/Rail, Fin/Finbox, Deck Padding, Rigging, Deck Fittings/Leash Updates and Reviews Page 7 Hull/Deck/Rail, Fin/Finbox, Deck Padding, Rigging, Deck Fittings/Leash Plug Roger Greer Updated Challenge Course Summary Sheet & CC Opening Checklist 4/24/18 Joshua Hall Reviewed and approved 4/24/18 Robert Turner, Jr. Updated Section 8 (Camps) sections 8.1, 8.2, 8.4, 8.7, and 8.10 12/11/18 Reviewed and updated 7.1 a-d Updated Section 7.3 a-d grammatical changes and minimal verbiage corrections 7.2 Rec Storage Equipment Check Out Sheet Complete Revision Laura Zuraw Updated Sections 8.8, 8.11- grammatical changes and minimal verbiage 12/12/18 Joshua Hall 2.3 updated staff check list 12/13/18 1.3 Philosophy Update 3.0. Waiver SOP update 3.1.c Updated Accident and Incident Reporting 3.1.d Updated Missing person & added Appendix B 8.5 removed (waiver release of Liability) Roger Greer Section 9.0-9.8: Challenge Course (Updated and adding revised dates for 1/5/19 reference to Local Operating Procedures & Facilitator Resource Guide & High Elements Refresher Guide John Radel 6.1 – Inserted “Safety Concerns (specific to this environment or activity)” and 1/7/19 “Strategies for Minimizing Safety Concerns” sections, combined from 6.5, 6.6, 6.7, 6.8, 6.9 & 6.9a, with one exception: did not included 6.9 #3 “For off-site SUP trips, it is recommended, but not mandatory, that one trip leader shadow the trip in a sea kayak to carry emergency supplies and assist with rescues.
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