Congratulations to our Nominees and thank you to our Award Sponsors

ACCOUNTING AMBASSADOR OF THE YEAR CULINARY AMBASSADOR OF THE YEAR Sponsored by: KPMG Enterprise Sponsored by: Leonard Wholesale

Ana Dimacali - Westin Harbour Castle Ilanchei Subramaniam - Regency Denis Tagpis - Hotel X Toronto Melissa Ross - InterContinental Toronto Yorkville Matthew Paulin - Sheraton Gateway Airport Hotel Dawn Ulla - One King West Hotel & Residence Rodrigo Roman - Hilton Toronto Ramon Lalic - InterContinental Toronto Centre Paul Koyati - Mississauga KC Leong - Chelsea Hotel Toronto Sasha Valentine - Thompson Toronto Hotel Dan Bell - Westin Harbour Castle Hotel Kingsley Bennett - Sheraton Gateway Airport Hotel ADMINISTRATION AMBASSADOR OF THE YEAR Valeri Ivkhano - Hilton Toronto Sponsored by: Hicks Morley LLP Francisco Marquez - The Strathcona Hotel Poornum Maudhoo - Novotel Mississauga Sharen Kandola - Chelsea Hotel Toronto Roy Daye - Omni King Edward Hotel Liza Roberts - Chelsea Hotel Toronto Dario Ferreyra - Radisson Admiral Hotel Sherene Abdool - Marlene Davey - Sheraton Toronto Airport Hotel & Conference Centre Justin Jennings - Westin Harbour Castle Hotel Mashowur Rahaman - Sheraton Centre Toronto Hotel Joyce Kim - Hotel X Toronto Millicent Gooden - Toronto Yorkdale Yifan Shi - Toronto Airport Marriott Hotel Henry Fang - The St. Regis Toronto Broderick Horne - Fairmont Royal York Mitchell Kumarjit - Pantages Hotel Toronto Sasha Smith - Thompson Toronto Hotel Laurentia Komala - The Ritz-Carlton Toronto Rebecca Kang - DoubleTree by Hilton Toronto Downtown Andrew Monachen - Hilton Mississauga Meadowvale Lindsay Pollard - Delta by Marriott Toronto Myrna Holness - by Marriott Toronto Airport and Conference Centre Tatsiana Andaliukevich - The Hazelton Hotel Polina Faradgiv - Aloft Vaughan Mills MiKyoung Hong - Shangri-La Hotel BANQUET AMBASSADOR OF THE YEAR Ma “Edin” Savundaranayagam - Novotel Toronto Centre Sponsored by: Gordon Food Service ENGINEERING AMBASSADOR OF THE YEAR Joseph Liu - Hyatt Regency Toronto Sponsored by: Hotel Engineering/ Brenton Saunders - One King West Hotel & Residence Facility Managers Association of Toronto Michael Atterberry - InterContinental Toronto Centre Ian Hurley - Bond Place Hotel Wayne Charbonneau - One King West Hotel & Residence Luis Ablum - Courtyard by Marriott Downtown Toronto Pratheepan Siva - Toronto Airport Luis Gonzalez - Westin Harbour Castle Hotel Juan Tan - InterContinental Toronto Centre Gloria Somerville - Westin Toronto Airport Hotel Adam Radziszewski - The Hazelton Hotel Danuta Orzechowska - Sheraton Gateway Airport Hotel Alberto Miguel - Bond Place Hotel Oscar Inzunza - Sheraton Gateway Airport Hotel Robert Zhu - Westin Harbour Castle Hotel Julio Milian - Hilton Toronto Airport Hotel & Suites Nancy Da Costa - Sheraton Gateway Airport Hotel Stella Cop - Omni King Edward Hotel Victoria Wenglewicz - Hilton Toronto Mario Jadion - Fairmont Royal York Abraham Jesuthasan - Hilton Toronto Airport Hotel & Suites Barbara Dorabialski - Sheraton Toronto Airport Hotel & Conference Centre Yogesh Patel - Residence Inn Marriott Toronto Airport Martin Schuh - Toronto Marriott Bloor Yorkville Hotel Jorge Silveira - Fairmont Royal York Shahper Matin - The St. Regis Toronto Jemal Mousa - Radisson Admiral Hotel Soedi Antonelli - Pantages Hotel Toronto Michael Banas - Sheraton Toronto Airport Hotel & Conference Centre Akbar Shardar - Thompson Toronto Hotel Sabbir Islam - Sheraton Centre Toronto Hotel Anna Tosiek - Holiday Inn Toronto International Airport Alejandro Hernandez Mata - The Ritz-Carlton Toronto Annie Hua - Shangri-La Hotel Michael Verrier - Thompson Toronto Hotel Isaac Chan - Shangri-La Hotel Jacques Levesque - Shangri-La Hotel Carlito Casimpoy - Novotel Toronto Centre Mohamed Ibrahim - Novotel Toronto Centre

BELL PERSON AMBASSADOR OF THE YEAR FOOD AND BEVERAGE OUTLETS Sponsored by: Mediclean Inc. AMBASSADOR OF THE YEAR Sponsored by: Smart Serve Daniel An - Hotel X Toronto Franz Natividad - One King West Hotel & Residence Simon Hailemariam - Sheraton Centre Toronto Hotel Zameer Mahmood - Chelsea Hotel Toronto Tomek Strzelecki - The Ritz-Carlton Toronto Reynier Lezcano - Hotel Le Germain Toronto Stephanie Graham - The Hazelton Hotel Rio Ramos - Westin Harbour Castle Hotel Yaser Ashmawi - Toronto Marriott City Centre Hotel Sami Murad - Bisha Hotel Alexandre Freitas - Toronto Marriott City Centre Hotel Romula Pena - Fairmont Royal York Andres Vargas - One King West Hotel & Residence Kareem Henaway - Thompson Toronto Hotel Lilian Wang - TownePlace Suites by Marriott Mississauga - Airport Corporate Centre Christian Bartlett - Hilton Mississauga Meadowvale Helder Costa - Chelsea Hotel Toronto Nasim Yousafzi - Delta Hotels by Marriott Toronto Airport and Conference Centre Michelle Vanry - Hotel Le Germain Christopher Choung Choung - Shangri-La Hotel Victor Jimenez Gomez - Courtyard by Marriott Downtown Toronto Nadesan Sivagurunathan - Westin Harbour Castle Hotel CONCIERGE OF THE YEAR Jose Perez - Westin Toronto Airport Hotel Sponsored by: Insuranceland Inc. Elaine Fernandes - Cambridge Suites Toronto Aneliya Karametiva - Novotel North York Robert Redmile - The Hazelton Hotel Bogusalwa Konefal - Sheraton Gateway Airport Hotel Sayara Ashory - One King West Hotel & Residence Paul Cabral - Hilton Toronto Nawin Mutti - Toronto Marriott Bloor Yorkville Hotel Halina Kuchciak - Novotel Mississauga Lady Rose De Leon - Toronto Marriott City Centre Hotel Irena Markowski - Novotel Mississauga David Jolicoeur - Delta Hotels by Marriott Toronto Hanane Karim - Omni King Edward Hotel Tim Mason - InterContinental Toronto Centre Robert Yip - Fairmont Royal York Alexander Arthur - Chelsea Hotel Toronto Alexandra Dorenskaya - Pantages Hotel Toronto Sylvie Thomas - Toronto Airport Marriott Hotel Puneet Birdi - Thompson Toronto Hotel Georgina McCormick - Four Seasons Hotel Shannon Tigert - Thompson Toronto Hotel Tracey Mossman - Fairmont Royal York Jade Pennicooke - Delta Hotels by Marriott Toronto Airport and Conference Centre Maria Stella Alarcon - Hotel X Toronto Philip Lal Din - Delta Hotels by Marriott Toronto Airport and Conference Centre Marianna Nizinski - Holiday Inn Toronto International Airport Gowri Shankar Mangudi - Shangri-La Hotel Tara Yang - Shangri-La Hotel Addison Pennie - Novotel Toronto Centre Miroslav Gajdos - Novotel Toronto Centre Amira Attia - Hilton Mississauga Meadowvale GUEST SERVICES AMBASSADOR OF THE YEAR Maximiana Ventayen - Fairmont Royal York Sponsored by: Hotelier Magazine Kostuch Media Ltd. Janette Angeles - Radisson Admiral Hotel Jemal Imana - Sheraton Centre Toronto Hotel Sarah Traversy - The Hazelton Hotel Ragini Velautham - Holiday Inn Toronto Yorkdale Aline De Oliviera - InterContinental Toronto Yorkville Michael Raposas - Delta Hotels by Marriott Toronto Rupelta Demassia - Pantages Hotel Toronto Tay Teng-Wee - Novotel Toronto Centre Aline Botelho - Hotel X Toronto Delfi n Tan - DoubleTree by Hilton Toronto Downtown Brandon Sutch - One King West Hotel & Residence Taiia Somra - Hilton Garden Inn Toronto Airport LAUNDRY AMBASSADOR OF THE YEAR Ali Alasow - Chelsea Hotel Toronto Sponsored by: Victory Laundry & Linen Rental Soonalika Srivastava - Chelsea Hotel Toronto Sejad Al-Hussaini - Bond Place Hotel Joseph Perianayagam - Hyatt Regency Toronto Harika Gudla - Bond Place Hotel Rubilla Bacani - Hilton Garden Inn Toronto Airport Benjamin Newton-McGrath - Courtyard by Marriott Downtown Toronto Ganniel Adriano - Alt Hotel Toronto Airport Oliver Dobberstein - Westin Harbour Castle Hotel Cindy Chen - Chelsea Hotel Toronto Tamara Stone - Hotel Victoria Rosalina Coria - Westin Harbour Castle Hotel Riah Ruiz - Hilton Toronto Kwok Kwan (Peter) Wong - Fairmont Royal York Eira Siao - Hilton Toronto Sandra Campbell - Radisson Admiral Hotel Kishor Panchal - Monte Carlo Inn Airport Suites Charles Kissoon - The Ritz-Carlton Toronto Jennifer Tongco - Monte Carlo Inn & Suites Downtown Markham Shanmugasundram Prabaharan - Hilton Mississauga Meadowvale Rafal Zacharski - Hotel Carlingview Toronto Airport Afram Ishoo - Courtyard Marriott Toronto Airport Hotel LIFETIME ACHIEVEMENT AWARD Jonas Gonzales - The Strathcona Hotel Sponsored by: Group Lockhart Inc. Leslie James - Novotel Mississauga Narciso Cruz - Novotel Mississauga Arturo Galindez - Hyatt Regency Toronto Emma O’Brien - Omni King Edward Hotel Henry Domingo - The Hazelton Hotel Joanna Okolo-Kulak - Fairmont Royal York Dan Bell - Westin Harbour Castle Hotel Kertricia Nelson - Radisson Admiral Hotel Kwok-Wah Ng, Kenny - Cambridge Suites Toronto Aneesa Mohammed - Sheraton Toronto Airport Hotel & Conference Centre David Chan - Novotel North York Solongo Amarsaikhan - Toronto Marriott City Centre Hotel Vergilio Ferreira - Fairmont Royal York Carolina Das - Sheraton Centre Toronto Hotel Margaret Siwak - Radisson Admiral Hotel Olga Glushchenko - The Ritz-Carlton Toronto Indraine Bipta - Toronto Marriott City Centre Hotel Juliana Bisessar - Thompson Toronto Hotel Norival Da Rosa - Sheraton Centre Toronto Hotel Kamran Zia - Hilton Mississauga Meadowvale Katey Agnitsch - Aloft Vaughan Mills RESERVATIONS AMBASSADOR OF THE YEAR Sherif Serag - Novotel Toronto Centre Sponsored by: TravelClick HOUSEKEEPING ROOM ATTENDANT Colin Campbell - One King West Hotel & Residence AMBASSADOR OF THE YEAR Kaori Takase - Westin Harbour Castle Hotel Sponsored by: Simmons Hospitality Bedding Sandra Kim - Cambridge Suites Toronto Dawn Daley - Novotel North York Karen Carbonel - The St. Regis Toronto Chiharu Hibino - Hilton Toronto Marites Eugenio - InterContinental Toronto Yorkville Shujing Wang - Omni King Edward Hotel Faylin Edwards - InterContinental Toronto Yorkville Merven Hanselpacker - Fairmont Royal York Evelyn Olmos - Hyatt Regency Toronto Priyanka Naik - Sheraton Centre Toronto Hotel Liz Singh - Holiday Inn Toronto International Airport Crystal Ulloa-Lopez - Shangri-La Hotel Rosa Hinds - Hilton Garden Inn Toronto Airport Sylvia Johnson-Rieswyk - Novotel Toronto Centre Rosinda Goshtasbi - Chelsea Hotel Toronto Maria Luisa Lapig - Westin Harbour Castle Hotel SECURITY AMBASSADOR OF THE YEAR Chyanne Johnson - The Hazelton Hotel Sponsored by: Plan A Day Shirley Dela Pena - Pantages Hotel Toronto Josephine Valencia - One King West Hotel & Residence Blair MacLean - Hotel X Toronto Yan Pan Chow - Novotel North York David Johnson - One King West Hotel & Residence Evelyn Asuncion - InterContinental Toronto Centre Christine Miller - InterContinental Toronto Centre Annabelle Abad - TownePlace Suites by Marriott Mississauga, Airport Corporate Centre Alin Diaconescu - Chelsea Hotel Toronto Jeyathas Jeyaluxmy - Bond Place Hotel Peter McMillan - Westin Harbour Castle Hotel Fernanda Almeida - Bond Place Hotel Dennis Cando - Marriott Downtown Eaton Centre Maria Rosa Silva - Bond Place Hotel Nelson Ng - Fairmont Royal York Imelda Payomo - Sheraton Gateway Airport Hotel Anton Kovacevic - Sheraton Centre Toronto Hotel Bernadette Torres - Hotel Victoria Marilou Carpo - Marriott Downtown Eaton Centre STEWARD OF THE YEAR Pathmalogini Janachchondraratnam - Toronto Airport Marriott Hotel Sponsored by: CTM Media Group Iris Flores - Hilton Toronto Carol Vassell - Hilton Toronto Airport Hotel & Suites Sivalingam Navaratnam - Hyatt Regency Toronto Dusanka Omcikus - Monte Carlo Inn Toronto West Salome Carradice - Westin Harbour Castle Hotel Irone Robinson - Hilton Garden Inn Toronto Airport West Mississauga Russell Bagsit - One King West Hotel & Residence Anna Calina - Bisha Hotel Humayan Tarefdar - Sheraton Centre Toronto Hotel Margaret Manswell - Omni King Edward Hotel Donovan Williams - Holiday Inn Toronto Yorkdale Sarah Mewhinney - Fairmont Royal York Rolando Ranara - Omni King Edward Hotel Monica Thompson - Sheraton Toronto Airport Hotel & Conference Centre Criselda Silva - Fairmont Royal York Daxa Mistry - Toronto Marriott Bloor Yorkville Hotel Vergel Alzona - Radisson Admiral Hotel Julita Joseph - Sheraton Centre Toronto Hotel Denise Dalan - Sheraton Toronto Airport Hotel & Conference Centre Emily Imran - Delta Hotels by Marriott Toronto Edris Philbert - Hilton Mississauga Meadowvale SWITCHBOARD OPERATOR OF THE YEAR Helena Baltazar - Novotel Toronto Centre Sponsored by: Meteor Telecommunications Tina Manolopoulos - Novotel Toronto Centre Julita Fontanilla - DoubleTree by Hilton Toronto Downtown Ranait Mooc-Ball - One King West Hotel & Residence Marva Brisco - Westin Harbour Castle Hotel HOUSEKEEPING SUPPORT SERVICES Taylor Noj - Fairmont Royal York AMBASSADOR OF THE YEAR Sponsored by: Ecolab VALET DRIVER / DOOR PERSON / SHUTTLE DRIVER AMBASSADOR OF THE YEAR Sonny Gutierrez - The Hazelton Hotel Sponsored by: Target Park Sharlene Williams - InterContinental Toronto Centre Asif Munir - Hotel Le Germain Toronto Juan Giraldo - One King West Hotel & Residence Saleem Khan - Westin Harbour Castle Hotel George Garcia - Sheraton Centre Toronto Hotel Julius Estrella - Westin Toronto Airport Hotel George Chalhoub - The St. Regis Toronto Ruchit Patel - Novotel North York Momona Fukuchi - The Hazelton Hotel John Christopher Gool - One King West Hotel & Residence Vance Perez - TownePlace Suites by Marriott Mississauga, Airport Corporate Centre Stacey Williams - Hilton Mississauga Meadowvale Trevor Hembrey - Chelsea Hotel Toronto Angelito Pena - Marriott Downtown Eaton Centre Jessie Letargo - Fairmont Royal York Anup Lamichane - Bisha Hotel Andre Hiu - Shangri-La Hotel Jacob Pallivathukal - Novotel Mississauga Mohammed Hasan - InterContinental Toronto Yorkville Edward Xie - Novotel Mississauga Ambrocio Ramiro - InterContinental Toronto Yorkville Philip Monton - Omni King Edward Hotel