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EAGLES Game Day STAFF NEWSLETTER Bird’s eye view “We will provide our Guests with the highest quality and entertainment experience in a safe, clean and friendly environment.”

Issue 8 : Eagles vs. Giants Eagles vs. Giants Preview

BY: Greg Hemberger Philadelphia vs. New York. Phillies vs. Mets. Flyers vs. Rangers. Eagles vs. Giants. Perhaps the most intense sporting rivalry that Philadelphia has is with the state of New York. No matter whether the game is , football, dominoes, Jenga or marbles, having Phila- delphia against New York will always bring a passionate interest to the event. Put the game in a national spotlight and the intensity will surely increase. This is what is on hand Sunday as the host the on Sunday Night Football on NBC. The Giants, with a record of 7-1 on the season, are coming off an impressive 35-14 win over fellow NFC East foe the Cowboys and are currently riding a three game winning streak. Their recipe for success is having an intimidating and harassing defense, a strong running game with several viable options and a steady passing game. This combination helped lead the Giants to a win last year in the and victories in seven of eight games this year, making them a formidable opponent. The Eagles, on the other hand, will be coming back to the East coast after handing the Seahawks a 26-7 defeat. Also riding a three game winning streak, the Eagles are starting to look more consistent on of- fense as players who have been injured for multiple games have had more time to gel with this year’s team. This week could be the closest to 100% health that the Eagles have been all year and it couldn’t come at a better time. The key to the success of the Eagles offense will be their ability to give Donovan McNabb time to get rid of the ball. The Giants are currently leading the NFL with 30 sacks on the season, thanks in large part to their terrific defensive line, which hasn’t missed a beat since last year’s sack leader was lost for the year due to injury. If the offensive line and tailbacks can keep McNabb upright for most of the game, he should be able to utilize the many offensive weapons this team has. Defensively, the Eagles will need to stop the 6-4, 264 lb tank of a , . Jacobs torched the Cow- boys for 117 yards and a on only 17 carries, giving the Giants the opportunity to control the ballgame. Slowing down Jacobs will give the Eagles the opening for attack- ing and forcing him into making poor decisions. This game has all the makings of being a thrilling game as the Eagles try to get their first win in the NFC East and keep pace with the Redskins and Giants! Go Eagles! NFC East Standings

W L Pct Shark’s Prediction Giants 7 1 .875 Eagles 17 Redskins 6 3 .667 Giants 13 Eagles 5 3 .625 Cowboys 5 4 .556 P AGE 2

World Serious Traffic A Spooky Thanks

By: Rachel Vitagliano By: Kyle Custer

Last Sunday at the Sports Complex was one of the busi- Throughout the year, the Philadelphia Eagles Market- est event days Philadelphia has seen in a long time. The Eagles ing Department hosts several different events. In every case, the overcame the Falcons winning the inaugural event of success of the event largely hinges the day by a score of 27 to 14. The next event featured Game 4 on the people who are working it. of the World Series with the Phillies holding a homerun clinic to Although this applies to all of our beat the Rays by a score of 10 2 and move them one game closer events, it is best displayed at the to winning a championship. Kids Club Halloween Party. Finally, as celebrations ensued, On Saturday, October 25, the Wachovia Center blew the lid we hosted our 5th annual Hallow- off with The Who concert that een Party at Lincoln Financial Field lasted into the wee hours of the for members of our Kids Club. The morning. event was a great success, which is With so many different a direct result of the work put in by Game Day Staff’s Costumes happenings in a small area, it our Game Day Staff. took a lot of logistics and plan- Whether it was assisting with the hayrides, helping add ning to ensure that traffic and the final touches to a painted pumpkin, or providing a little scare safety were at a premium for all in the haunted house, each staff member contributed in their Guests. One area modified to Staff Waiting Patiently own way to make the event enjoyable for the kids and their par- help this out was an employee parking move. The Event Opera- ents. tions team worked hard to make sure this change was appropri- As mentioned before, we do several events throughout ately communicated and made as easy for you our Game Day the year and the Halloween Party is staffers as possible. at the top of the list as far as help So, THANK YOU for being so flexible to this necessary needed from the Game Day Staff. change. It was an important step to making sure this event day Everyone left with smiles on their came together and it wouldn’t have been possible without your faces. A huge thank you goes out help and to Aramark, CSC, Conci- attention. Keeping our game day procedure consistent for our staff mem- erge, and the Event Staff bers is extremely important to our mission statement of our for making that possible. operation. When a change has to be made, it is our priority to make every effort that this is as streamline as possible. Last Mario & Luigi Sunday was a great example of these aspects coming together. –Chris Sharkoski, Events Manager Philadelphia Eagles.

Tackle Breast Cancer Success Phillies Celebration

By: Lauren Waitkus By: Rachel Weiner I cannot believe October has come and gone so quickly. The are the World Series Champs! It feels like yesterday we began our fifth year promoting the Ea- Wow! The Eagles joined in on the gles Tackling Breast Cancer Campaign. All of our staff at Lincoln festivities on Friday, October 31st Financial Field proudly wore their breast cancer ribbon pin, pink and opened up Lincoln Financial hats and ties. The cheerleaders cheered with pink pom poms to Field for a giant viewing party of root for our Eagles. Without you, our staff, we could not have the parade celebration. After raised as much money as we did for this incredible cause. much anticipation throughout the Because of the Game Day Staff’s generous donations, day, the Phillies made an appear- via payroll deduction, we raised over $800 to help Thomas Jeffer- ance at LFF and addressed the son University Hospital with their breast cancer research. As an thunderous crowd. A tremendous organization in the past five years we’ve raised over a million dollars for breast cancer care in the Philadelphia area. You have thank you goes out to all the Enjoying The Celebration truly made us in the Philadel- phia Eagles Organization Game Day Staffers who helped proud. On one crew in par- make the event a huge success. ticular, all donated a portion It was a last minute call of each of their paychecks to to action. Those of you who the cause. These staff mem- worked stepped up to the chal- bers are those who work at lenge. Your hard work was evi- the West VIP Entrance on dent throughout the event. Frank Shoch’s crew Thank you! (Concierge Staff). Thank Michelle Strampello & Maria Gallante you! West Gate Supporting The Phillies P AGE 3 Audibiles By PJ BURNS

PJ Burns snaps some questions to the Eagles’ NEW Guest Services Manager Rachel Vitagliano

PB: Congratulations on being named Guest Services Manager. How does it feel? RV: It is exciting and very rewarding to be in the position that I’ve had my eye on since I was an intern. PB: What has been the biggest challenge for you thus far in your new role? RV: Looking at things on a more global view than before where things were on a smaller scale…and cleaning out Paul’s dirty office. PB: I know you’re still settling in but can you give us a sneak peak at anything new you’ll be looking to implement with our Game Day Staff?. RV: Staff Compliment Cards. They are another way for fans to report Good Plays! by our Game Day Staff. On this card, our Guests have the opportunity to write about their experience and, in turn, we can better reward our staff members. PB: Do you like being asked such serious questions? RV: No! PB: Ok; now the fun stuff. Are you a cat person or a dog person? RV: Cat. I’m obsessed with kittens, but I don’t have any. Not only do I like cats but I like cats wearing things like hats or pictures of cats with funny captions. PB: I know you enjoy going to concerts. What has been the best concert you’ve seen? RV: Tough question. The best concert I’ve seen is probably Oasis at the Festival Pier. PB: What about the worst concert? RV: 311 also at the Festival Pier. I got robbed. That was not fun. PB: Finish this sentence: If I didn’t work in sports, I… RV: …would want to do something in the travel industry. PB: Where is somewhere that you wish you could travel to? RV: Right now I really want to go to Thailand. PB: For the food? RV: No, for the scenery…and maybe a little bit of the food. PB: Where is your favorite place to go in Philadelphia? RV: I’d have to say Boat House Row; either driving by it at night when it’s lit up or strolling down there on the weekend. PB: You went to James Madison University. Their football team just beat Villanova and is now in first place in 1AA football. What do you tell your fellow Philadelphians who cheer for Villanova…and remember, B-West is a Villanova alum… RV: What do I tell them? I tell them that they played a great game up until the last 4 seconds… and then I sung our very loud in their face. PB: If you could dine with three people, living or dead, who would it be? RV: One would be my pop-pop. He passed away when I was born so I never got to meet him. My family says we’re very much alike. I’m named after him; his name was Ray. The second would be Perez Hilton, the gossip blogger. I think he’d have a lot of good stories about celebrities. He’s energetic and would be a good dinner guest. The third would probably be Grace Kelly. She is just an amazing woman. PB: What would your dream car be? RV: My dream car? Probably a red G-Wagon because red is my favorite color and it looks like my Element but happens to be a Mercedes. PB: What is your favorite thing about your Element? RV: It’s an awesome vehicle for camping! Plus, the rubber bumpers make for a friendly on street parking in Center City. PB: I would have never pegged you for the camping type… RV: Whatever, I LOVE nature! I am an all around girl. PB: Finally, can I get a raise boss? RV: Get out of my office. We’re done here. P AGE 4

Philadelphia Eagles Fan zone 2008 Schedule

I want to send the Philadelphia Eagles whole organization HUGE hugs August and kisses for helping the sports fans of Philadelphia celebrate the World 8th L 10-16 @ Series Win of the Philadelphia Phillies. As one of those fans who LOVE 14th W 24-13 vs. and support all my town teams I am looking forward to day I will 22nd W 27-17 @ be celebrating with the Philadelphia Eagles on Broad Street. I Know our 28th L 20-27 vs. NY Jets day is near. THANK YOU ... THANK YOU ... THANK YOU September Sincerely, 7th W 38-3 vs. St. Louis Rams Karen Loftus :) 15th L 37-41 @ Cowboys Boothwyn, PA. 21st W 15-6 vs. Pittsburgh Steelers 28th L 20-24 @ Bears Most of the time people comment on things that could be better, streamlined, etc., I needed to take the time to compliment some October outstanding individuals. I flew in last weekend and was fortunate to have 5th L 17-23 vs. Redskins tickets for the Flyers, Eagles and World Series, what a weekend - all aided 12th W 40-26 @ by the professional, friendly, and courteous individuals prior and during 26th W 27-14 vs. the Eagles vs. Falcons game. Ms. Flossie Maiellano, Ms. Sally Sanelli and Mr. Nelson Ortiz could not have been more helpful and friendly. What a November great place to work and what a great place to visit. It was our first game 2nd W 26-7 @ at Lincoln Financial Field. I took my son and I could not have been more 9th 8:15 vs. New York Giants impressed. A life long Philly fan, transplanted to the South due to the 16th 1:00 @ service (USMC), and current season ticket holder for the Saints (due to the 23rd 1:00 @ Eagles coming to town in '06), WOW I was impressed that they were 27th 8:00 vs. concerend about my son and me. What a great team you have. I would be proud to have these folks on my staff! December Semper Fidelis, Major Bill Howell, USMC retired, Deputy Comptroller, 7th 1:00 @ New York Giants Naval Meteorology and Oceanography Command, Stennis Space Center, 15th 8:20 vs. MS. 21st 1:00 @ Washington Redskins 28th 1:00 vs. Recently, I had the pleasure of attending two Eagles games on September 21st and October 5th as a guest of Suite #164. During my first visit, I met Anthony Collins, Suite Level Supervisor, who was very cordial and helpful. He took the time out of his busy schedule to show me the On This Day In Eagles suite level, the lounge, and also introduced me to the members on his team that he supervises. He instructed them to take good care of me and History… they did without a question. It was experience which left a lasting impres- November 9, 1980 sion. I felt so special that day and it was all because of Anthony and his staff. By Richard Goldfarb Anthony Collins is definitely very deserving of his title as As the 1980 season rolled the Eagles paid a “Concierge.” He leads by example and it shows in the outstanding service visit to the Big Easy to play the Saints. provided by his team, for example Dominic and Poppy. I’m sure others had a career day catching 3 feel the same way I do. I was so impressed by his excellent customer ser- touchdown passes while the defense battered the vice that I decided to attend a second game on October 5th. My second Saints with 5 sacks and 2 turnovers en-route to a 34- experience was just as wonderful as my first visit. Anthony Collins and his 21 victory. The Eagles were now a team to be reck- team actually remembered who I was which I thought was remarkable oned with considering all the faces they see on a daily bases. as their In this day and age good customer service is often difficult to record find and I feel it is important that it be recognized. Thank you for your increased commitment to good customer service. Keep up the good work. to 9-1 and Sincerely, the Teresita Espada to Super- bowl 15 was well “Receiving positive feedback from our Guests is a underway. great way to see how our mission statement truly enhances to the fan experience. The hard work Harold Carmichael put in by ALL the Game Day Staff members truly does make a difference!” -Rachel Vitagliano, Guest Services Manager