Leadership & Organization Development Journal
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Implementing Sustainable Human Resources Practices: Leadership Style Matters
sustainability Article Implementing Sustainable Human Resources Practices: Leadership Style Matters Jaewan Yang 1 and Joon Yeol Lew 2,* 1 Department of Management and Organization Studies, Hankuk University of Foreign Studies, 107, Imun-ro, Dongdaemun-gu, Seoul 02450, Korea; [email protected] 2 College of Business Administration, University of Seoul, 163, Seoulsiripdae-ro, Dongdaemun-gu, Seoul 02504, Korea * Correspondence: [email protected]; Tel.: +82-2-6490-2257 Received: 5 February 2020; Accepted: 24 February 2020; Published: 27 February 2020 Abstract: Findings of a positive relationship between high-performance work systems (HPWSs) and organizational performance indicate that an investment in a set of well-configured HR practices can promote strategic organizational goals. However, recent strategic human resource management (SHRM) research indicates that the positive link between HPWSs and performance might not hold universally across organizations because of poor implementation of the adopted HR systems. Drawing on leadership literature, we address this implementation problem by focusing on the moderating effect of frontline managers’ three leadership styles on the association between HPWSs and employees’ perceived support for innovation. Data collected in mainland China (429 employees on 66 work teams in 14 firms) showed that some leadership styles had significant moderating effects on that association and, subsequently, on team effectiveness. The findings contribute to the SHRM literature by demonstrating the importance of frontline managers’ -
The Effect of Leadership on Corporate Governance Through the Integration of Corporate Social Responsibility
The Effect of Leadership on Corporate Governance through the Integration of Corporate Social Responsibility Perspectives from the Boards of Directors and Chief Executive Officers of the Libyan Commercial Banks Being a Thesis Submitted in Partial Fulfilment of the Requirements for the Degree of Doctor of Philosophy in the University of Hull by Khalid Altaher Alshaikh BSc, University of Misrata, Libya - 1998 MSc, Academy of Graduate Studies, Libya - 2005 September 2019 In the name of Allah, most Gracious, most merciful ii Dedication I dedicate this achievement to the people, who have never ceased from the encouragement of me pursuing my studies, My parents. I also dedicate this dissertation to my beloved country, Libya. iii Acknowledgements First, I am thankful to Almighty Allah for all the help and blessings he has bestowed upon me, including the abilities to finish this work. Certainly, many individuals deserve a special gratitude because without their supports, assistances, and encouragements, I would surely have not arrived to this point and accomplished this thesis. However, due to constraints of space, it is impossible to mention all the names. I would specifically thank my parents for their encouragement and support since my first enrolment in school and for their prayers throughout my life. My appreciation also goes to my supervisor Christopher Bovis for his support and advice during my PhD journey. Many thanks to the internal and the external examiners for taking out time to examine this thesis. My thanks to all my friends and colleagues at the University of Hull. Also, I would like to express my appreciation to my brothers and sisters and to all my relatives and friends in Libya for their continuous moral support during my study. -
Be Safe + Sound at Work: Management Leadership
Be Safe + Sound at Work Management Leadership AnWhat organization’s is management Management provides the leadership, Leadership? vision, and resources needed to implement an effective safety and health program. Management leadership means that business owners, managers, and supervisors commit to: • Making worker safety and health a core organizational value; • Eliminating hazards, protecting workers, and continuously improving workplace safety and health; • Providing sufficient resources to implement and maintain the safety and health program; • Visibly demonstrate and communicate their safety and health commitment to workers and others. Safe + Sound is a year-round campaign to encourage every workplace to have a safety and health program. This nationwide effort raises awareness of the value of workplace safety and health programs, which can improve businesses’ safety and health performance, save money, and improve competitiveness. For the latest news and information visit www.osha.gov/safeandsound. to remind workers about your organization’s safety What Can You Do? policies and reporting procedures. This is an Deliver a Safety and Health Message opportunity for you to learn from your workers and show them that you care about their safety. Share your commitment to safety and health with workers on a regular basis. Including additional Highlight safety successes: Recognize workers information on safety and health topics that are when they meet or exceed safety and health goals particularly relevant to your workplace may help (e.g., reporting close calls/near misses, attending non- to make this message more personal. Take the mandatory training, conducting inspections). Provide following steps to show your leadership: on-the-spot recognition of safe practices or feature safe workers in company communications. -
Sustainable Strategic Supply Chain Leadership and Management
PM World Journal Sustainable Strategic Supply Chain Leadership & Management Vol. I, Issue V – December 2012 Pieter G. Steyn – Cranefield College www.pmworldjournal.net Featured Paper Sustainable Strategic Supply Chain Leadership and Management By Prof Pieter G Steyn, Principal Cranefield College of Project and Programme Management South Africa Abstract: How to achieve sustainable supply chain performance has remained a complex challenge. Full commitment to process orientation and process management is required. Cultures of bureaucratic organisations do not allow for strategic supply chain management, and the challenge is for them to transform to learning organisation paradigms and structures. The author advocates the effective utilisation of two cross- functional supply chain structures, being customer-focused (on the demand side) and capacity-focused (on the supply side), and a programme management system that includes a Balanced Scorecard for performance appraisal. In line with the conclusion of the Ohio State studies that leadership style effectiveness depends on situational factors, it is proposed that leaders should purposefully influence these factors by creating a supply chain configuration and culture conducive to learning and knowledge management. This will facilitate the successful application of a leadership style with high consideration and high initiating structure, which is essential. Moreover, it is critically important for organisations substantially to improve leadership acumen if they wish to achieve sustainable strategic supply chain success. Executives and supply chain managers have the added responsibility of acting as change agents for transforming the bureaucratic organisation to a learning entity. The need for sustainable strategic supply chain management Naslung and Williamson (2010) conclude that most people agree to the importance and potential benefits of supply chain management, but that it does not occur often enough in practice. -
Measuring Transformational Leadership in Establishing Nursing Care Excellence
healthcare Article Measuring Transformational Leadership in Establishing Nursing Care Excellence Sarah E. Moon 1,*, Pieter J. Van Dam 2 and Alex Kitsos 3 1 Australian Institute of Health Service Management, University of Tasmania, Hobart, TAS 7005, Australia 2 School of Medicine, College of Health and Medicine, University of Tasmania, Hobart, TAS 7005, Australia; [email protected] 3 Wicking Dementia Research & Education Centre, University of Tasmania, Hobart, TAS 7005, Australia; [email protected] * Correspondence: [email protected] Received: 21 October 2019; Accepted: 1 November 2019; Published: 4 November 2019 Abstract: Transformational leadership (TL) is known to be essential to achieving Magnet® recognition, an internationally prestigious status for nursing care excellence. Since its inception in the 1980s, empirical studies have identified benefits of implementing the Magnet® Model involving improved patient care and nursing workforce outcomes. However, little is known about the leadership styles of nurse managers (NMs) working in a regional Australian context, which may hinder achieving Magnet® status. To close the knowledge gap, a self-administered survey was conducted to measure leadership styles of NMs at a large health organization comprising hospitals with a wide range of service profiles in regional Australia using a validated tool—the Multifactor Leadership Questionnaire (MLQ-6S). One-way of variance (ANOVA) was used to identify statistical significance between respondents’ demographic characteristics (e.g., age, education, gender) and their MLQ-6S scores. Respondents (n = 78) reported their leadership styles as more transformational, compared to transactional or passive/avoidant leadership styles. The findings indicated that NMs’ higher education (p = 0.02) and older age (p = 0.03) were associated with TL styles, whereas passive/avoidant leadership was generally reported by female (p = 0.04) and younger (p = 0.06) respondents. -
The Impact of Value-Based Leadership and Corporate Governance on Organisational Performance: a Study of Some Selected Firm in South-East Nigeria Muogbo Uju
International Journal of Business and Management Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X www.ijbmi.org Volume 2 Issue 1 ǁ January. 2013ǁ PP.47-55 The impact of value-based leadership and corporate governance on organisational performance: a study of some selected firm in south-east Nigeria Muogbo Uju. S. Department of business administration anambra state university igbariam campus ABSTRACT: This paper, the impact of Value-Based Leadership (VBL) and Corporate Governance (CG) was undertaken to find out if there are relationships between Value Based Leadership, Corporate Governance and Organizational Performance. The sample for this study consisted of people in managerial level of listed corporations located in five major South Eastern states in Nigeria (Anambra, Abia, Imo, Enugu, Ebonyi state). The Methodology used in the study was selection of 100 respondents from Insurance firms, Manufacturing and reputable banks in five south eastern states. Questionnaires were administered to the respondents using simple random sampling technique. The specific objective of this study is to identify the level of practice of Value Based Leadership and Corporate Governance among assessed organizations. In order for the study to achieve its objectives, the research was guided by research questions and hypothesis. The data gathered were analyzed electronically by Factor Analysis method with SPSS package. The analysis of the result shows that there is a strong positive coefficient of correlation between Value Based Leadership and Organisational Performance. The study recommends that there are need for organizations to place greater emphasis on Value Based Leadership and Corporate Governance in planning for their short-long term corporate performance and corporate existence. -
The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue Robert Lee Simmons Walden University
View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by Walden University Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2015 The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue Robert Lee Simmons Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Robert Simmons has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Ronald McFarland, Committee Chairperson, Doctor of Business Administration Faculty Dr. Alexandre Lazo, Committee Member, Doctor of Business Administration Faculty Dr. William Stokes, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2015 Abstract The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue by Robert L. Simmons MS, California National University, 2010 BS, Excelsior College, 2003 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University September 2015 Abstract Given that analysts expect companies to invest $22 billion in Customer Relationship Management (CRM) systems by 2017, it is critical that leaders understand the impact of CRM on their bottom line. -
Customer Relationship Management and Leadership Sponsorship
Abilene Christian University Digital Commons @ ACU Electronic Theses and Dissertations Electronic Theses and Dissertations Spring 5-2019 Customer Relationship Management and Leadership Sponsorship Jacob Martin [email protected] Follow this and additional works at: https://digitalcommons.acu.edu/etd Recommended Citation Martin, Jacob, "Customer Relationship Management and Leadership Sponsorship" (2019). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 124. This Dissertation is brought to you for free and open access by the Electronic Theses and Dissertations at Digital Commons @ ACU. It has been accepted for inclusion in Electronic Theses and Dissertations by an authorized administrator of Digital Commons @ ACU. This dissertation, directed and approved by the candidate’s committee, has been accepted by the College of Graduate and Professional Studies of Abilene Christian University in partial fulfillment of the requirements for the degree Doctor of Education in Organizational Leadership Dr. Joey Cope, Dean of the College of Graduate and Professional Studies Date Dissertation Committee: Dr. First Name Last Name, Chair Dr. First Name Last Name Dr. First Name Last Name Abilene Christian University School of Educational Leadership Customer Relationship Management and Leadership Sponsorship A dissertation submitted in partial satisfaction of the requirements for the degree of Doctor of Education in Organizational Leadership by Jacob Martin December 2018 i Acknowledgments I would not have been able to complete this journey without the support of my family. My wife, Christal, has especially been supportive, and I greatly appreciate her patience with the many hours this has taken over the last few years. I also owe gratitude for the extra push and timely encouragement from my parents, Joe Don and Janet, and my granddad Dee. -
Assessment,The-Determination of Institutional Role, Administrative An
uuLunznx nzaunn ED 191 540 JC BOO 518 AUTHOR McClenney, Byron N. TITLE Management for Productivity. INSTITUTION American Association of Community and Junior Colleges, Washington, C.C. PUB DATE SO NOTE 126p. AVAILABLE FROM Publication Sales, American Association of. Community andJunior_C011.egg One Dupont Circle, N.W., Suite. 410, Washington, DC 20036 ($5.00) EDES PRICE NFO1 Plus Postage. PC Not Available from ERRS. DESCRIPTORS Accountability: Administrative Organization; Administrators: Budgeting: *College Administration:. *College Planning: *Cotmunity Colleges: Cost EffectivenesS: Leadership Responsibility: Literature Reviews: *Measurement Techniques; Models:. Outcomes of Education: *Productivity: Program Development: Self Evaluation (Groups): State of the Art Reviews: Two Year Colleges ABSTRACT Based on a review of the literature'dealing with mana.!vment in higher education, this five-part monograph examines the concepl:,of educational productivity and explores its applications in Community college administration. Part I presents an operational definiticr for "management," and discusses five components of the nanagement task: planning, _Organizing, directing, coordinating departmental efforts, and controlling. The concepts of'organizational "efficiency" and "effectiveness" are clarified in Part II, and various research efforts undertaken to quantifiably measure - educational productivity are assessed. Parts III and IV concentrate on community College management activities relating to community assessment,the-determination of institutional -
Phoenix Forward Transportation & Logistics Leadership Council
PHOENIX FORWARD TRANSPORTATION & LOGISTICS LEADERSHIP COUNCIL The Greater Phoenix region is a crucial gateway for international commerce, linking businesses to domestic CO-CHAIR and global markets. Mary E. Peters Greater Phoenix is ideally positioned for global business with convenient access to the President & CEO busy California markets and international trade with Mexico. A robust transportation system that includes highways, rails and bustling Sky Harbor International Airport will Mary E. Peters continue to foster rich and dynamic trade relationships. Consulting Group, LLC The region is home to more than 2,900 transportation and logistics companies, employing approximately 97,000 people. The air transportation network of Greater Phoenix has a direct annual economic impact of more than $30 billion, serving more than 42 million passengers and transporting more than 328,000 tons of air cargo annually. Flights from Phoenix travel to 89 locations within the United States and 17 cities internationally including destinations in Norway, Sweden, Greenland, Mexico, India and Canada. A stronger, more competitive industry is the catalyst for business expansions and the CO-CHAIR creation of additional highly skilled, high-wage jobs in transportation and logistics companies as well as businesses that depend on a strong transportation network. Karrin K. Taylor Founder Who is involved and President, Phoenix Forward’s Transportation & Logistics Leadership Council explores industry Arizona Strategies trends and public policy issues that impact critical transportation infrastructure and addresses industry challenges and opportunities. The council is led by Mary Peters, former Director of the Arizona Department of Transportation and former Secretary of the U.S. Department of Transportation, and Karrin Kunasek Taylor, Founder and President of Arizona Strategies. -
Leading Through Collaboration
Leading Through Collaboration What is Collaborative Leadership? Collaborative leadership is founded on a belief that “…if you bring the appropriate people together in constructive ways with good information, they will create authentic Why it matters? visions and strategies for addressing the shared concerns of the organization or community," (Chrislip & Carl, 1994). “Successful collaborative leaders must truly value Necessary skills for a collaborative leader: collaboration and the need for relationship building, integrity, Develop an inspiring vision o “The only visions that take hold are shared visions—and you will and honesty. They must set aside create them only when you listen very, very closely to others, self-motivated purpose and appreciate their hopes, and attend to their needs,” (Kouzes, 2009). focus on creating an atmosphere Concentrate on results, conditions, and building relationships where all these things happen o Teams are expected to achieve results however performance is stalled automatically, without personal when team members do not work well together. A collaborative team intervention,” (Harman and environment is vital to success (1997). Stein, 2015). Fully involve those who are affected o Invite team members to contribute to vision building, problem solving, idea creation, and policy making. Use the talents of others to create a plan of action o Often times, your team will be comprised of individuals with varying skillsets and interests. Use those skills and interests to the team’s advantage! By utilizing each team member’s talents, you help facilitate a collaborative environment. Preserve agreement and coach for success o Refrain from agreeing with ideas proposed. You want to avoid showing bias towards some ideas over others, in order to avoid the team choosing the path that seems most agreeable to you. -
Impact of Laissez-Faire Leadership on Role Ambiguity and Role Conflict: Implications for Job Performance
International Journal of Innovation and Economic Development Volume 4 ISSN 1849-7020 (Print) Issue 1 ISSN 1849-7551 (Online) April, 2018 Pages 29-43 URL: http://dx.doi.org/10.18775/ijied.1849-7551-7020.2015.41.2003 DOI: 10.18775/ijied.1849-7551-7020.2015.41.2003 Impact of Laissez-Faire Leadership on Role Ambiguity and Role Conflict: Implications for Job Performance 1Mohammed Al-Malki, 2Wang Juan 1,2 School of Economics, Central China Normal University, Wuhan, China Abstract: The paper explores the ways to achieve superior job performance and cooperation among employees. The conceptual review suggests that leadership styles have an influence on role conflict and role ambiguity, which in turn impact job performance and cooperation. A questionnaire survey was prepared and conducted on the sample of Saudi Arabia companies’ employees. The data was analysed using SPSS. The quantitative analysis consisted of descriptive statistics calculation, assumption testing, correlation analysis and regression analysis. The findings of the research suggest that role conflict and role ambiguity have a negative influence on increasing job performance. Another finding of the paper shows that increasing job performance positively impacts on job cooperation. Laissez- faire leadership impact on role ambiguity and role conflict is not significant. The findings of the research can be useful for the managers and leaders in terms of explaining the nature of role stressors and how they should be dealt with to increase the productivity of employees. The research paper builds on the theory of leadership and contributes to the leadership - performance body of work. Keywords: Laissez-faire leadership, Role ambiguity, Role conflict, Job performance, Cooperation 1.