Australian IT Channel Reveals Cloud Pain Points

Total Page:16

File Type:pdf, Size:1020Kb

Australian IT Channel Reveals Cloud Pain Points Sponsored by OrionVM Sponsored by OrionVM RESULTS OF OUR SURVEY ABOUT CLOUD Australian IT channel 71.2% 56.3% 55.2% 51.7% see market demand for offer Software-as-a-Service offer private or hybrid of channel companies offer reveals cloud pain points cloud storage or Platform-as-a-Service cloud infrastructure public cloud infrastructure Australian IT channel companies are The channel also sees plenty of Security and compliance topped clamouring to sell cloud, but worry demand for cloud services. We asked that wishlist, followed by cloud vendors that incumbent cloud providers aren’t readers to identify the services or that don’t compete with resellers for WHICH CLOUD INFRASTRUCTURE PROVIDERS DO WHAT PROBLEMS DO YOU HAVE WITH YOUR CURRENT CLOUD INFRASTRUCTURE PROVIDER?* offering the structures needed to make applications experiencing greatest customers. YOU CURRENTLY USE OR RESELL?* cloud a viable proposition. end-customer demand, and more than Survey respondents also wanted I do not currently use any cloud 14% That’s one of the findings from a new two-thirds pointed to cloud storage. cloud infrastructure that complements infrastructure providers I am completely satisfied with my current survey of CRN readers, sponsored by Intriguingly, storage beat out tier one their businesses, full control over cloud cloud infrastructure provider 24% Other (please specify) 11% OrionVM and conducted in November and enterprise applications, databases and branding, enterprise-level performance Losing clients that go directly to my cloud provider and/or competitors 25% and resilient infrastructure – further proof December 2018. unified communications. Not enough control over branding and doesn’t allow The survey found that over 44 percent that low prices won’t solve the channel’s me to represent services and solutions as my own 21% None 12% of channel partners and distributors INCUMBENT PLATFORMS cloud needs. Hidden or variable fees 22% We built our own virtualised rated margins as the biggest problem The survey also revealed which Limited flexibility 17% solution using VMware, 45% they have with their current cloud infrastructure providers the channel uses. MIDDLE GROUND OpenStack or Hyper-V Vendor lock-in infrastructure provider. Microsoft Azure was the most popular retail Demand for higher margins and more 18% Google Cloud Platform 18% Another prominent gripe – customers public cloud provider, with nearly two-thirds flexibility hasn’t gone unnoticed by IaaS Unsatisfactory performance and stability 4% that go direct to clouds, robbing the provider OrionVM, which is muscling into Lack of timely and responsive technical support 19% channel of their chance to add value and Azure’s territory with wholesale cloud Microsoft Azure 65% win revenue – came from a quarter of tailored for the channel. Expensive to operate and scale 17% respondents. “We see a gap in the OrionVM’s goal is to outgun rivals Low margins 45% Amazon Web Hidden or variable fees charged by market for a high by using high-performance computing Services 31% cloud providers also earned the ire of the architecture, including Infiniband, performance, flexible * Respondents could select more than one option. channel. cloud with high-margin software-defined storage, hyperconverged * Respondents could select more than one option. A smaller number of channel infrastructure and virtualisation. companies complained about lack of wholesale discounts and This contributes to greater efficiency HOW IMPORTANT IS CLOUD HOSTING REVENUE timely technical support from cloud channel-ready features.” and performance and lower costs, WHAT SERVICES OR APPLICATIONS DO YOU SEE THE HIGHEST DEMAND FOR IN THE MARKET?* providers. according to OrionVM. The company TO YOUR BUSINESS? SHENG YEO, CEO, ORIONVM Other (please specify) 1% Little wonder that less than a third of also promises high margins and says its It’s not a key part None 1% CRN readers rated themselves completely services can be delivered at lower rates of our business 12% satisfied with their cloud infrastructure of channel companies using or reselling than AWS or Azure. strategy High performance computing and machine learning 17% provider. the service. That adoption rate was more OrionVM is also giving channel partners Unified communications or VoIP services than double the number using or reselling flexibility in the way they sell its services, We don’t earn 46% cloud revenue, 5% REVENUE OPPORTUNITIES Amazon Web Services or Google Cloud. including the ability to rebrand OrionVM but we’d like to Backup or disaster recovery services 75% Not that those complaints are putting But the channel is also prepared to services as their own. Cloud storage 71% the channel off cloud – about half of roll up its sleeves and build its own cloud. More choice is good news for channel Cloud is a cost respondents sold public, private or hybrid Nearly half of the respondents used companies looking to increase cloud centre, not a 3% DevOps or testing services 12% revenue generator cloud infrastructure, SaaS or PaaS, more VMware, OpenStack or Hyper-V to do that revenue. Big data services or analytics 19% than the number selling dedicated or co- – a sign that public retail cloud providers Find out more about OrionVM’s services It’s a small part of our Databases 38% located infrastructure. aren’t solving all the channel’s needs. revenue and we’d 52% Nearly a third of respondents’ businesses at www.orionvm.com like to grow it Mobile and Internet of Things applications 24% already depended heavily on cloud revenue. DIVERSE NEEDS Virtual Desktop Infrastructure or Desktop-as-a-Service 39% And while half said that cloud contributed a The channel isn’t only concerned with cloud Our business depends heavily on 28% Tier 1 enterprise applications 28% small part of their revenue, they wanted to margins – the survey also uncovered a wide cloud revenue grow that revenue. range of other sought-after cloud features. * Respondents could select more than one option..
Recommended publications
  • Openstack Designate
    OpenStack Designate Stephan Lagerholm Graham Hayes What is OpenStack? OpenStack is a free open standard cloud computing platform, mostly deployed as infrastructure-as-a-service (IaaS) in both public and private clouds where virtual servers and other resources are made available to users. The software platform consists of interrelated components that control diverse, multi-vendor hardware pools of processing, storage, and networking resources throughout a data center. Users either manage it through a web-based dashboard, through command-line tools, or through RESTful web services. OpenStack began in 2010 as a joint project of Rackspace Hosting and NASA. As of 2012, it was managed by the OpenStack Foundation (Source: Wikipedia) 2 Designate • Designate started as a project to maintain DNS infrastructure for OpenStack Users. It was an ecosystem project that was in production at both HP’s and Rackspace’s clouds. During 2015, Designate was moved into OpenStack Foundation and in 2017 it became a registered trademark. • Designate is providing API, CLI and a Graphical User interface so that OpenStack Users can setup and make changes to DNS data. The zones are thereafter exposed to secondary DNS servers via Zone Transfers. • Officially Bind 9.X and PowerDNS 4.X is supported although other DNS servers are known to work too. Most resource Record Types such as A, AAAA, PTR, CNAME, NS, MX, etc are supported 3 Producer Producer Backend Producer Producer Producer Worker Customer Facing API Central DNS Servers Standard XFR Secured by TSIG Nova / DB Mini
    [Show full text]
  • Google Cloud Issue Summary Multiple Products - 2020-08-19 All Dates/Times Relative to US/Pacific
    Google Cloud Issue Summary Multiple Products - 2020-08-19 All dates/times relative to US/Pacific Starting on August 19, 2020, from 20:55 to 03:30, multiple G Suite and Google Cloud Platform products experienced errors, unavailability, and delivery delays. Most of these issues involved creating, uploading, copying, or delivering content. The total incident duration was 6 hours and 35 minutes, though the impact period differed between products, and impact was mitigated earlier for most users and services. We understand that this issue has impacted our valued customers and users, and we apologize to those who were affected. DETAILED DESCRIPTION OF IMPACT Starting on August 19, 2020, from 20:55 to 03:30, Google Cloud services exhibited the following issues: ● Gmail: The Gmail service was unavailable for some users, and email delivery was delayed. About ​ 0.73% of Gmail users (both consumer and G Suite) active within the preceding seven days experienced 3 or more availability errors during the outage period. G Suite customers accounted for 27% of affected Gmail users. Additionally, some users experienced errors when adding attachments to messages. Impact on Gmail was mitigated by 03:30, and all messages delayed by this incident have been delivered. ● Drive: Some Google Drive users experienced errors and elevated latency. Approximately 1.5% of Drive ​ users (both consumer and G Suite) active within the preceding 24 hours experienced 3 or more errors during the outage period. ● Docs and Editors: Some Google Docs users experienced issues with image creation actions (for ​ example, uploading an image, copying a document with an image, or using a template with images).
    [Show full text]
  • Hybrid Cloud Foundation
    Hybrid Cloud Foundation Explore, Plan, Implement Hybrid Cloud Foundation is your on-ramp to Azure. This This offering includes modules focusing on Core Azure, Microsoft Services Solution Offering will help you learn Azure IaaS, Azure Operations, and Azure Workloads. The about Azure so that you can make informed design Operations module is a discovery and planning workshop. decisions leading to an Enterprise-grade implementation The Core, IaaS, and Workload modules include a technical to meet your business needs and strategies. design workstream, and a hands-on exploration and implementation workstream. Outcomes Reduce cloud Prepare for new Accelerate cloud adoption risk operating models adoption Benefit from cloud adoption Cloud completely changes how IT is Take your hybrid solution to market expertise shaped over thousands delivered and managed. Gain quickly with a structured approach of engagements with Fortune 500 insights and recommendations for and detailed guidance based on and other Enterprise organizations running and operating in the cloud. our past experience. around the world. Capabilities Hybrid Cloud Foundation Modules Related offerings Core Azure Design (3 weeks) Azure Workloads for SAP (6+ weeks): Focus on design decisions core to Azure: subscription Azure Workloads for SQL (6+ weeks): model, naming conventions, identity, security, and external Design and implement a specific VM-based workload. network connectivity. Azure Migration Pilot (3 weeks): Migrate your first VM- based workloads to Azure. Azure IaaS Design (6 weeks) Extend your core Azure design. Focus on the design Azure Operations Jumpstart (5 weeks): Deep planning to decisions to enable Azure IaaS capabilities: compute, help your people, process, technology shift for operating storage, networking, and extending on-premises in the cloud.
    [Show full text]
  • Opennebula 5.4 Deployment Guide Release 5.4.15
    OpenNebula 5.4 Deployment guide Release 5.4.15 OpenNebula Systems Jun 19, 2018 This document is being provided by OpenNebula Systems under the Creative Commons Attribution-NonCommercial- Share Alike License. THE DOCUMENT IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IM- PLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE DOCUMENT. i CONTENTS 1 Cloud Design 1 1.1 Overview.................................................1 1.2 Open Cloud Architecture.........................................2 1.3 VMware Cloud Architecture.......................................7 1.4 OpenNebula Provisioning Model.................................... 13 2 OpenNebula Installation 19 2.1 Overview................................................. 19 2.2 Front-end Installation.......................................... 19 2.3 MySQL Setup.............................................. 25 3 Node Installation 27 3.1 Overview................................................. 27 3.2 KVM Node Installation......................................... 28 3.3 vCenter Node Installation........................................ 34 3.4 Verify your Installation.......................................... 42 4 Authentication Setup 50 4.1 Overview................................................. 50 4.2
    [Show full text]
  • Ovirt and Openstack Storage (Present and Future)
    oVirt and OpenStack Storage (present and future) Federico Simoncelli Principal Software Engineer, Red Hat January 2014 1 Federico Simoncelli – oVirt and OpenStack Storage (present and future) Agenda ● Introduction ● oVirt and OpenStack Overview ● Present ● oVirt and Glance Integration ● Importing and Exporting Glance Images ● Current Constraints and Limitations ● Future ● Glance Future Integration ● Keystone Authentication in oVirt ● oVirt and Cinder Integration 2 Federico Simoncelli – oVirt and OpenStack Storage (present and future) oVirt Overview ● oVirt is a virtualization management application ● manages hardware nodes, storage and network resources, in order to deploy and monitor virtual machines running in your data center ● Free open source software released under the terms of the Apache License 3 Federico Simoncelli – oVirt and OpenStack Storage (present and future) The oVirt Virtualization Architecture 4 Federico Simoncelli – oVirt and OpenStack Storage (present and future) OpenStack Overview ● Cloud computing project to provide an Infrastructure as a Service (IaaS) ● Controls large pools of compute, storage, and networking resources ● Free open source software released under the terms of the Apache License ● Project is managed by the OpenStack Foundation, a non-profit corporate entity established in September 2012 5 Federico Simoncelli – oVirt and OpenStack Storage (present and future) OpenStack Glance Service ● Provides services for discovering, registering, and retrieving virtual machine images ● RESTful API that allows querying
    [Show full text]
  • IBM Power Systems and Openpower Solutions for Hybrid Cloud Optimized Infrastructure and Solutions for Data and Computational Services in the Cloud
    IBM Systems Power Systems Solution Brief IBM Power Systems and OpenPOWER Solutions for Hybrid Cloud Optimized infrastructure and solutions for data and computational services in the Cloud Technology plays in increasingly critical role in the ability of organiza- Highlights tions in all industries and all regions of the world to compete and succeed. Ubiquitous access to the internet from anywhere is erasing traditional ●● ●●IBM® Power Systems™ and boundaries and empowering customers, partners, and even things—to OpenPOWER servers with POWER8® processor technology are purpose-built connect, respond, engage, compare and buy. There is a digital transfor- for more efficient processing of data and mation sweeping the planet and organizations that do not make bold analytic workloads in the cloud moves to adapt quickly and intelligently, will undoubtedly fall behind ●● ●●Delivers the broadest choice of cloud- and fail to grow. ready infrastructure and solutions to suit client’s needs and workloads: scale up, The challenge and responsibility of responding effectively to these scale out, converged, proven Reference Architectures, hybrid and public cloud changing dynamics rests solidly with today’s technology leaders. Without services strong leadership to chart a strategic path, organizations will flounder and will see their business decline. IT needs to adopt flexible infrastructure ●● ●●OpenStack based cloud management from IBM, ISV partners and open source strategies and agile development methods to deal with the: Linux distributions provide extensible, scalable and resilient solutions for public ●●●Explosion in amount of data that needs to be rapidly analyzed and and private clouds managed ●●●Security threats that are constant and constantly changing ●●●Need to reach global markets and supply chains ●●●Demand for fast and error-free client’ s engagement experiences IBM Systems Power Systems Solution Brief Organizations need a flexible infrastructure to enable growth and innovation while lowering overall IT costs.
    [Show full text]
  • 14. Comparison of Cloud Management Platforms
    14. Comparison of cloud management platforms Kimmo Ahokas Aalto University School of Science [email protected] Abstract tion cloud computing is divided into three different service models, namely Software as a Service (SaaS), Platform as a Cloud computing allows fast and efficient resource provi- Service (PaaS) and Infrastructure as a Service (IaaS). In this sioning within data centers. In large companies this can paper we are only interested in IaaS service model, which lead to significant savings, thus creating market for complete is defined as "The capability provided to the consumer is cloud platforms. In addition to commercial products, sev- to provision processing, storage, networks, and other fun- eral open source cloud platforms exist. This paper compares damental computing resources where the consumer is able four cloud management platforms and identifies the factors to deploy and run arbitrary software, which can include op- affecting future success of each of the platforms. We also es- erating systems and applications. The consumer does not timate the future development of the cloud platform market. manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed KEYWORDS: cloud platform, IaaS, CloudStack, Open- applications; and possibly limited control of select network- Stack, OpenNebula, Eucalyptus, VMware ing components (e.g., host firewalls)." [10] Cloud management platform is a software system that 1 Introduction controls the allocation of physical resources on the data cen- ter. In the IaaS model users can launch virtual machines us- Cloud computing has rapidly changed the way in which re- ing the management console, which causes the platform to sources in data centers can be provisioned.
    [Show full text]
  • A Comparative Study of Current Open-Source Infrastructure As a Service Frameworks
    A Comparative Study of Current Open-source Infrastructure as a Service Frameworks Theo Lynn, Graham Hunt, David Corcoran, John Morrison and Philip Healy Irish Centre for Cloud Computing, Dublin 9, Ireland Keywords: Cloud Computing, Open Source, IaaS, Openstack, Cloudstack, Opennebula, Eucalyptus. Abstract: With the growth of cloud computing in recent years, several commercial and open source IaaS frameworks have emerged. The development of open source IaaS solutions offers a free and flexible alternative to commercial cloud services. The main contribution of this paper is to provide a qualitative comparative of current open-source IaaS frameworks. Existing research papers examining open source IaaS frameworks have focused on comparing OpenStack with a small number of alternatives. However, current research fails to adequately compare all major open source frameworks in a single study and notably lacks the inclusion of CloudStack. Our research paper provides the first overview of the five main open source cloud IaaS frameworks – OpenStack, CloudStack, OpenNebula, Eucalyptus and Nimbus. As such, this review provides researchers and potential users with an up to date and comprehensive overview of the features of each solution and allows for an easy comparison between the open source solutions. 1 INTRODUCTION the freedom to modify the source code and build a cloud that is pluggable and open to extensions while Cloud Computing technologies have seen significant reducing costs and avoiding vendor lock-in (Zhang adoption in recent years by enterprises, researchers et al., 2013; Wen et al. 2012; Bist et al., 2013). The and individuals. It is forecast that the Cloud development of open source solutions is of particular Computing industry will reach a market size of $241 importance for the further proliferation of private billion by 2020 (Reid and Kilster, 2011).
    [Show full text]
  • Scaling Openstack Clouds Using Peer-To-Peer Technologies
    Scaling OpenStack Clouds Using Peer-to-peer Technologies Master’s thesis in Computer Systems and Networks XIN HAN Department of Computer Science and Engineering CHALMERS UNIVERSITY OF TECHNOLOGY UNIVERSITY OF GOTHENBURG Gothenburg, Sweden 2016 Master’s thesis 2016:NN Scaling OpenStack CloudsUsing Peer-to-peer Technologies XIN HAN Department of Computer Science and Engineering Chalmers University of Technology And University of Gothenburg Gothenburg, Sweden 2016 Scaling OpenStack CloudsUsing Peer-to-peer Technologies XIN HAN © XIN HAN, 2016. Supervisors: Vincenzo Gulisano, Department of Computer Science and Engineering Joao Monteiro Soares, Ericsson Fetahi Wuhib, Ericsson Vinay Yadhav, Ericsson Examiner: Magnus Almgren, Department of Computer Science and Engineering Master’s Thesis 2016:NN Department of Computer Science and Engineering Chalmers University of Technology and University of Gothenburg SE-412 96 Gothenburg Telephone +46 31 772 1000 Cover: Illustration of P2P OpenStack cloud system. Each cloud is a standalone OpenStack cloud instance. Cloud instances are federated as one using P2P tech- nologies. Gothenburg, Sweden 2016 iv Scaling OpenStack Clouds Using Peer-to-peerTechnologies XIN HAN Department of Computer Science and Engineering Chalmers University of Technology and University of Gothenburg Abstract OpenStack is an open-source software platform for cloud computing, mostly de- ployed as an infrastructure-as-a-service (IaaS) and has a user base in industry and academia to date. Despite its popularity, OpenStack still has drawbacks in terms of scalability of number of compute nodes (metal machines) in a single cloud instance. More precisely, a single standard OpenStack cloud instance does not scale well and fails to handle user request once its number of compute nodes reaches a particular amount.
    [Show full text]
  • Microsoft License Mobility Through Software Assurance
    Microsoft License Mobility through SoftwareLicense Assurance Mobility through Software Assurance LICENSE MOBILITY THR OUGH SOFTWARE ASSURANCE Authorized Mobility Partners Customers can choose either Microsoft Azure or an Authorized Mobility Partner to utilize the benefits of License Mobility through Software Assurance. On the following pages is a current list of partners who are authorized to assist Microsoft Volume Licensing customers to deploy their dedicated application server workloads using License Mobility through Software Assurance. Please check with Microsoft Azure or these partners to confirm which services they offer and if they serve your region. If your partner is not currently listed, refer them to the License Mobility through Software Assurance website to complete the Microsoft License Mobility Partner Authorization process. For more information, contact your Microsoft account manager or preferred reseller. Note to Partners: If your information below needs to be updated, please contact your Services Provider License Agreement (SPLA) reseller. July 2017 Microsoft Volume Licensing License Mobility through Software Assurance Authorized Mobility Partner Partner home page Microsoft Azure azure.microsoft.com/en-us/pricing/license-mobility/ @XYZ Pty Ltd www.xyznetworks.net.au «@ scriptum» Ltd www.claster.tel «Data center - AVIS» Limited Liabilty Company www.avis-dc.ru 1ST DNS Ltd www.1stdomains.co.uk 2000 Computers & Networks Pty Ltd www.2000cn.com.au 24 Solutions AB www.24solutions.se 24/7 Business Support Ltd www.247businesssupport.co.uk 2AT B.V. www.2at.nl 2CIT IT-specialist AB www.2cit.se 2E2 (IOM) LIMITED www.2e2.co.im 3 PRO d.o.o. www.3pro.hr 3 Step IT Oy www.nevtor.com 321 Internet Pty Ltd www.321.com.au 3-IT bvba www.3-it.be 3M Cogent, Inc www.cogentsystems.com 3NT Solution LLP www.3nt.com 3rdmill Pty Ltd www.3rdmill.com.au 4 Dimensions A/S www.4dim.it 4d Innovations Group (Pty) Ltd www.eset.co.za 4D TECH (PTY)LTD www.4dtech.co.za 4net AG www.4net.ch 5NINES DATA LLC www.5nines.com 7digital Limited www.7digital.com 7Technology Sp.
    [Show full text]
  • Guest OS Compatibility Guide
    Guest OS Compatibility Guide Guest OS Compatibility Guide Last Updated: September 29, 2021 For more information go to vmware.com. Introduction VMware provides the widest virtualization support for guest operating systems in the industry to enable your environments and maximize your investments. The VMware Compatibility Guide shows the certification status of operating system releases for use as a Guest OS by the following VMware products: • VMware ESXi/ESX Server 3.0 and later • VMware Workstation 6.0 and later • VMware Fusion 2.0 and later • VMware ACE 2.0 and later • VMware Server 2.0 and later VMware Certification and Support Levels VMware product support for operating system releases can vary depending upon the specific VMware product release or update and can also be subject to: • Installation of specific patches to VMware products • Installation of specific operating system patches • Adherence to guidance and recommendations that are documented in knowledge base articles VMware attempts to provide timely support for new operating system update releases and where possible, certification of new update releases will be added to existing VMware product releases in the VMware Compatibility Guide based upon the results of compatibility testing. Tech Preview Operating system releases that are shown with the Tech Preview level of support are planned for future support by the VMware product but are not certified for use as a Guest OS for one or more of the of the following reasons: • The operating system vendor has not announced the general availability of the OS release. • Not all blocking issues have been resolved by the operating system vendor.
    [Show full text]
  • Main Application Version 7.18 This Documentation Is Provided Under Restrictions on Use and Are Protected by Intellectual Property Laws
    Architecture Main application Version 7.18 This documentation is provided under restrictions on use and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this documentation, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. © 2021 Creatio. All rights reserved. Table of Contents | 3 Table of Contents Main application 4 Creatio layers 4 Creatio infrastructure 5 Horizontal scaling 9 Deployment options 11 © 2021 Creatio. All rights reserved. Main application | 4 Main application Beginner The classic three-tier Creatio architecture is cross-platform, flexibile, and scalable. The presentation layer lets users access Creatio UI via a web browser or a mobile app for Android or iOS. Creatio application layer is available for the .NET Framework and .NET Core platforms, and can be deployed on Windows, Linux, and macOS web servers. Creatio supports Microsoft SQL Server, Oracle, and PostgreSQL for persistent storage on the data layer. Creatio supports version control system server integration, which allows for multi-user development. The Creatio architecture supports horizontal scaling and different deployment methods: cloud and on-site (with or without fault tolerance). Creatio layers Creatio has a classic three-tier architecture with the following layers: data, application, presentation.
    [Show full text]