Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 REQUEST FOR PROPOSALS (QUALITY cum COST BASED SELECTION) BY SCHEDULED TRIBE WELFARE DEPARTMENT GOVERNMENT OF KARNATAKA FOR SELECTION OF SERVICE PROVIDERES FOR PROVIDING 08 MOBILE MEDICAL UNIT SERVICES (DIRECTOR, SCHEDULED TRIBE WELFARE DEPARTMENT Ref: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 # 34, LOTUS, 1st FLOOR, RACE COURSE ROAD, BENGALURU Email: [email protected] Website: tw.kar.nic.in Ph: 91 80 22261787) Page 1 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 DISCLAIMER This Request for Proposal (RFP) No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017- 18, Dated:26-03-2018, has been issued by The Director, Scheduled Tribe WelfareDepartment, Government of Karnataka for inviting proposals from interested Service Providers for implementing 08 Mobile Medical Unit Services in 5 Districts of Karnataka, for a period of three years, on such terms and conditions set forth in this RFP Document. It is hereby certified that; this RFP is not an agreement and is not an offer or invitation by the Client to any prospective Service Provider. The purpose of this RFP is to provide interested parties, with information to assist the parties in preparation of their proposals, and for submission of the same, to be considered for selection as the Service Provider. This RFP Document does not purport to contain all the information any prospective Service Provider may require. This RFP Document may not be appropriate for each prospective Service Provider, and it is not possible for the Client or any of its representatives to consider the investment objectives, financial situation and needs of each Service Provider who reads or uses this RFP Document, some Service Providers may have a better knowledge of the proposed service than others. Each prospective Service Provider should take up his own investigations and analysis and shall check the accuracy, reliability and completeness of the information in this RFP Document and obtain independent advice from appropriate sources. The Client or its representatives shall make no representation or warranty and shall not incur any liability under any law, statue, rules or regulations as to the accuracy, reliability or completeness of this RFP Document. The Client, may in its absolute discretion, but without under any obligation to do so, may update, amend, supplement or relax any condition / information in this RFP Document. The Director Scheduled Tribe Welfare Department, Government of Karnataka (Authorized Representative) Page 2 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 CONTENTS SECTION DESCRIPTION PAGE NO Section I Letter of Invitation 04-10 11-21 Section II Information to Service Providers (ITC) Data Sheet – ITC 22-33 34-44 Section III Technical Proposal Section IV Financial Proposal 45-50 Section V Terms of Reference Section VI Contract for MMU Services Page 3 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 SECTION I LETTER OF INVITATION The Director Schedule Tribe Welfare Department # 34, LOTUS, 1st Floor, Race Course Road, Bengaluru Email: [email protected] Website: tw.kar.nic.in Ph: 91 80 22261787) No: STWD / TSP/ CR / 21 / 8MMUs / Ph-2 / RFP / 2017-18 Date: 26-03-2018 Sir / Madam, Subject: Request for submission of Proposal / s for Providing 08 Mobile Medical Unit Services in five Districts for three years. Reference: 1. Approval of Budget under Special Central Assistance to Tribal Sub Scheme (SCA to TSS), Program to start 16 Mobile Medical Units in selected villages / hamlets / hadis / tribal settlements of five districts of Karnataka from 2017-18. 2. Government Order No: Sa Ka Ee487PaVaYo 2017, Bengaluru, dated: 24.01.2018. 3. Request for Proposals in e-Procurement Portal of GoK, vide Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 With reference to the above subject, to address the Primary Health Care needs of Scheduled Tribe population living in villages / hamlets / settlements / hadis which are Page 4 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 inaccessible, difficult to reach areas, as per the above ref (1), Government of India has approved Budget under Tribal Sub Plan under Special Central Grant for Scheduled Tribe Development Program to start 16 Mobile Medical Units the above ref (2) a GO has been issued by Social Welfare Department, Government of Karnataka to start 16 MMUs and has released Rs 800 lakh for one year. As per the above ref (1) &(2) approvals, the Director of Scheduled Tribe Welfare Department has invited proposals from interested Service Providers to provide 08 MMUs in the 2nd Phase in Udupi, Chikkamagaluru, Dakshina Kannada, Uttara Kannada and Shivamogga districts of Karnataka State. Background: To improve the wellbeing of tribal population of the State,Government of Karnataka has been providing various services to bring them into the main stream. To improve their socio-economic status, improvement in their health status is of prime importance. Hence, it has been decided to ensure minimum health needs of tribal population living in villages / hamlets / settlements / hadis which are in remote hilly areas, areas which are inaccessible due to inadequate transportation facilities, areas which are far off from health facilities and other such areas. In the 2st Phase it has been decided to ensure Primary Health Care Services through eight Mobile Medical Unit Services at the door steps of tribal population in selected areas of Udupi, Chikkamagaluru,Dakshina Kannada, Uttara Kannada and Shivamogga districts. Objectives: To enumerate all the tribal population in MMU operation areas, conduct a Baseline Survey to assess the disease burden, health seeking behaviour, awareness of health programs, nutritional status, sanitation & hygiene, and other parameters on status of health. To ensure minimum Primary Health Care Services, with emphasis on Mother & Child Health Care, Communicable Diseases, screening for Non-Communicable Diseases, early diagnosis, treatment and follow-up of NCD diseases like Page 5 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 Diabetes, Hypertension, Epilepsy, Chronic Bronchitis, Chronic Bronchial Asthma, Chronic Arthritis, Acid Peptic Disease, Gastritis, etc., To reduce the disease burden in the identified villages. To create awareness regarding communicable and non-communicable diseases and their prevention through IEC activities. To reduce Out of Pocket Expenditure on Health of the target population. To create awareness of State & National Health Programs, and improvement in utilization of Health Services. To improve health service seeking behaviour and promote community participation for health. Scope of Work: MMUs in Tribal areas have been envisaged to reach the unreached for providing basic health care services, assess the disease burden, prepare an action plan for ensuring Primary Health Care Services for preventive, promotive and curative services, main emphasis shall be early diagnosis and prompt treatment and to bring a change in health seeking behaviour. The Program shall be implemented through Public Private Partnership. The Selected Service Providers shall make all capital investments, hire & train the staff, and the staff shall visit the identified villages in the stipulated MMU with the requisite medicines & consumables on fixed days and timings. The service provider shall be paid the monthly operating expenses as per the Contract. For each MMU Service, tentative 50 service locations have been identified by the Client, the Service Provider after signing of the contract shall visit all the locations and shall enumerate all the population of the identified service points, conduct a Baseline Survey, assess the disease burden and health seeking behaviour, prepare an action plan to visit the target population for MMU Services every week, including the route maps and timings of visit. Every MMU should provide at least 4-5 hours of health services every day, taking into consideration the actual travel time required for each day, and the clinic timings should Page 6 of 149 Tribal Welfare Department _ 8 MMUs _ RFP _ 2nd Phase _Service Provider Selection _ 2017-18 RFP Ref No: STWD / TSP / CR / 21 / 8 MMUs / Ph-2 / RFP / 2017-18, Date: 26-03-2018 be planned as per the need of the local population. The Service Provider must provide MMU Services with the stipulated vehicle, manpower, equipment, drugs and specified diagnostic facilities as described in the relevant sections of this RFP. The Service Provider must develop a suitable methodology, work plan, monitoring mechanism with appropriate indicators to meet the objectives of MMU Services. The Scope of work for the Service Providers for this assignment are as under: 1. Shall procure a new vehicle, fabricate, and equip the MMU as per the Technical Specifications. 2. As per the terrain and location of MMU Service areas, if it is found that the specified vehicle is not suitable to reach the target population, the Service Provider may propose for an additional transport (e.g.