Freedom of Information .: Sandwell

Home , Brierley Hill, Rowley Regis, Smethwick, West Bromwich, West Midlands (county)

Enquiry Number - 1-71 7871 839

Request and Response:

1. The current volume of domiciliary care services provided to adults with learning disabilities and mental health need by the council through its in-house service (if there is such provision), in terms of hours delivered in 2014115.

The council does not provide in house domiciliary care services for people with learning disabilities and mental health needs.

2. The current volume of domiciliary care services commissioned by the council from private providers, in terms of hours delivered in 2014115.

During 2014-15 the council commissioned 67,287.94 hours of domiciliary care for people with learning disabilities and mental health needs in their own homes. These figures are based on planned hours rather than actual hours delivered.

3. The current contractual arrangements the council has entered into with private providers for the provision of domiciliary care services, i.e. Whether the council has a preferred list of providers, if this is open or closed, whether the council operates with Block contracts, Cost and Volume contracts, Individual Service arrangements (Spot contracts), Supplier framework or other arrangements, when the contract arrangement commenced and the duration of the arrangement.

The Council operates an approved list of non-residential service providers which is currently open for LD and MH service providers, but closed for generic service providers of domiciliary care. Those successful domiciliary care providers on the list hold a SPOT contract with Sandwell MBC which were entered into on differing dates (please see Appendix 1). Please note all contracts are open ended and therefore have no end dates, except for one where the contract has now ended.

4. The name and business address of each private provider contracted to the council, and the volume of work undertaken by each provider in 2014115, in terms of hours delivered.

Please find attached the approved list of non-residential service providers (Appendix 2) which identifies those providers that deliver domiciliary care for people with learning disabilities and mental health, as well as outreach, in addition to other service types which can be identified by a coding system on the first page of the approved

Please refer to Appendix I which also includes the volume of work undertaken by each provider in 2014/15.

5. The expected date that the council will re4ender the contract for its domiciliary care service.

The domiciliary care service for people with learning disabilities and mental health needs is provided for open ended SPOT contracts with this Authority. There are no planned dates for a tender at this time. 6. The current volume of Reablement and Outreach Care (also known as rehabilitation and aid to recovery) services provided to adults with learning disabilities and mental health need by the council through its in-house service (if there is such provision), in terms of hours delivered in 2014115.

The local authority no longer captures client categories and now captures the primary reason for support which for reablement services will always be physical personal care. We are therefore unable to provide a response to this question.

7. The current volume of Reablement and Outreach care services commissioned by the council from private providers, in terms of hours delivered in 2014115.

8. The current contractual arrangements the council has entered into with private providers for the provision of Reablement care services (if any), i.e.

Whether the council has a preferred list of providers, if this is open or closed, whether the council operates with Block contracts, Cost and Volume contracts, Individual Service arrangements (Spot contracts), Supplier framework or other arrangements, when the contract arrangement commenced and the duration of the arrangement.

Early Supported Hospital Discharge contract (Allied Healthcare and Proline)

Commencement date — 7 October 2013

Duration of the contract — 1 year with an option to extend for a further 1 year which was agreed. This will run until 6 October 2015. Early Supported Hospital Discharge contract (Tipton Home Care, Mears Care and L&A Care) Commencement date —8 January 2015

Duration of contract — end date is 6 October 2015

Please be aware this contract covers all client groups.

9. The name and business address of each private provider contracted to the council for Reablement care (if any), and the volume of work undertaken by each provider in 2014115, in terms of hours delivered.

Allied Health Care Proline L&A Care Mears Care Tipton Home Care Please refer to Appendix 2 for each providers’ business address.

10. If private sector providers are used, the expected date that the council will re-tender the contract for its Reablement care service. If the service is wholly in-house, does the council have any plans to outsource this service or to seek additional capacity from private sector providers.

There is currently a re-tendering process underway in respect of the Early Supported Hospital Discharge service. The new contract is due to commence 7 October 2015. In respect of whether the council has any plans to outsource this service I can confirm that we do not currently have any plans to outsource our in-house service.

11. Whether the rates paid to care providers are set by the council, and if so what they are for the current or most recent year;

Sandwell MBC does not set a fixed price for Learning Disability or Mental Health domiciliary care.

12. If the rates paid to care providers are established by competitive tendering, what is the average hourly rate paid by the council for the current or most recent year.

The average hourly rate for Learning Disability Domiciliary care is £13.48.

There are no standard rates set for specialist mental health domiciliary care — providers are asked to quote a fee specific to each care package.

Apøendix I List of domiciliary care providers, start dates of contracts, end dates of contracts (if applicable) and volume of work undertaken Provider Start date End date of Volume of work of contract contract, if 2014115 applicable AffinityTrust 01.01.12 297.14 Allied Healthcare 01.03.12 911.50 Alternative Care 01.09.04 Alzheimers Society 06.11.00 Aspects Care 07.07.09 Autism West Midlands 13.10.11 Black Country Housing 04.04.15 Brandon Trust 31 .01.12 Care UK 19.10.09 Careview Services 29.10.09 24,418.14 Carewatch Care Services 13.06.08 1,032.54 Caring Care 12.06.12 Charnat Care 11.04.13 4,927.50 Charter Care 24.02.12 13.93 Cherish Home Care 01.03.12 156.43 Cheshire Care Services 02.02.11 1,674.29 Crossroads Caring for Carers 02.07.09 Custom Care 01 .03.12 3,017.32 Delivering Care Direct 13.10.11 473.64 Desired Care 4 U Ltd 16.09.13 Enable UK 17.07.09 134.50 Excel Support Services 25.06.09 Focus Future Heart Ltd (part of 27.11.00 521.43 Midland Heart) Great Care Home Health 24.03.15 Halas Homes 21 .09.10 In-mind Community Support IServices 16.08.11 L&A Care 01.03.12 834.29 LJM Home Care 01.02.12 New Hope Specialist Care Services Ltd 06.01.10 Proline Care Ltd 15.10.06 Pulse Healthcare 03.12.09 Sandwell Asian Family Support Service 31.07.09 6,255.50 (SAFSS) Sandwell Multi-Care 20.07.09 16,010.12

ILO: Unclassified Selbourne Care Ltd 22.05.09 Serenity Homecare Ltd 10.06.09 Seva Care Ltd 10.06.09 2,532.29 SLC Paragon Group 01.02.02 SupportAsia 06.04.11 168.96 Tabitha Home Care 07.07.09 1,798.64 Tipton Home Care 01 .03.12 808.64 Twillight Homecare Services 24.04.13 Unique Care Network Ltd 24.09.13 Veri Care 15.11.12 19.02.15 1,301.14 Voyage Care 10.04.14 West Bromwich African Caribbean 21.1 1.02 Resource Centre (WBACRC) Total: 67,287.94

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Sandvvell SANDWELL METROPOLITAN BOROUGH COUNCIL Metropolitan Borough Council APPROVED LIST OF NON-RESIDENTIAL SERVICE PROVIDERS

This list contains details of independent sector providers of non residential care that have been approved by Sandwell Metropolitan Borough Council for its own purposes and having regard to its own criteria. A provider’s presence on the list should not be taken as a guarantee of their quality or suitability. Likewise, the absence of a provider from the list should not be taken as necessarily indicating their unsuitability for meeting the needs of an individual purchasing services on a private basis. The list is made available to the public for information only and the Council can accept no liability for any arrangements made privately.

KEY FOR SERVICE(S): H = Home Care; D = Day Care; 0 = Outreach; R = Respite Care; SL = Supported Living; CGS = Communicator Guide Service, EC = Extra Care KEY FOR CLIENT GROUPS: LD=Learning Disability; MH=Mental Health; SI=Sensory Impairment

Last updated: 12106/15 PROVIDER ADDRESS TELIFAX Nos. SERVICE CLIENT GROUP Accord Housing 178 Birmingham Road T-0121 5002300 H Adults Association Ltd West Bromwich F-0121 5002301 West Midlands B70 6QG Accord Housing Exon Court T-0121 5223085 EC Adults, Over 60’s Association Ltd Robert Road Tipton

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Millennium Forge T-0121 5575473 EC Adults, Over 60’s Coyne Close Ti pto n West Midlands, DY4 8EL

Swallowlields T-0121 5574157 EC Adults, Over 60’s 127-1 30 High Street Ti pto n West Midlands, DY4 8BJ Affinity Trust Wood Lane Community SL & H LD Centre Tel: 0121 553 3502 157 Wood Lane West Bromwich B70 9PT

Age Concern 15-17 Bull Street T - 0121 500 1860 D & R OLDER ADULTS

Sandwell West Bromwich F - 0121 500 1861 B70 6EU

Day Centre — Day Centre T-0121 5252499 la Beeches Road West Bromwich B70 6QB.

Allied Healthcare First Floor, T - 0121 502 3643 H ALL

Group Ltd 19 Upper High Street F - 0121 567 3289 Wednesbury WS10 7NQ

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Alternative Care Suite 1, Parkside House T - 0121 561 4072 H ALL Oldbury Road F-0121 561 2225 Rowley Regis West Midlands, B65 OLG

Alzheimer’s Castle Mill T - 0121 521 3020 H & D OLDER ADULTS,

Society, Burnt Tree F - 0121 557 5348 MH Sandwell Branch Dudley DY4 7US

Apna Ghar Day Ford Street T - 01922 616 012 D OLDER ADULTS

Centre Pleck F - 01922 647 793 (ASIAN) Walsall West Midlands, WS2 9JE

Aspects Care 32 Pershore Road South T — 0121 433 2500 H LD Ltd Cotteridge Birmingham B30 3EL

Autism West 277 St Pauls Road T — 0121 555 7863 D & SL LD — MUST BE ON Midlands Smethwick F—0121 5557719 AUTISTIC West Midlands SPECTRUM B66 IHE

Beacon Centre Wolverhampton Road East T - 01902 880 111 D SI for the Blind Wolverhampton F - 01902 671 889 WV4 6AZ

Black Country Black Country Care T - 0121 561 7932 SL & H LD/MH Housing 134 High Street F- 0121 5590040 Blackheath Tinah.Jones©bchg.co.uk West Midlands

[ILl: PROTECT] I LO I LO ~~cfrF:ES~ø$~rc.. B65 OEE Brandon Trust Brandon Trust, Tel 01179077200 H & SL LD, MH & SI Olympus House joanne.mcdonald@brando Britannia Rd ntrust.org Patchway Bristol, BS34 5TA Caretech Hawthorne House T- 0121 500 5262 SL LD Halfords Lane Smethwick B66 1 BB

Care UK Saturn Facilities T - 01902 404857 H ALL Spring Road Ettingshall Wolverhampton, WV4 6JX

Careview Ashleigh House, T — 0121 289 3055 H & SL LD Services 81 Birmingham Road F— 0121 5255110 West Bromwich, B70 6BX

Carewatch Care 146 Crankhall Lane T - 0121 505 3700/3703/ H ALL Services Wednesbury 3704 (formerly All and WSIO OED F: 0121 505 3706 Small) Out-of-Hours Tel: 07920483214 Caring Care 2a Hawes Close T 01922 642 119 H & SL LD Walsall WS1 3HG

Causeway Care 134 High Street T - 0121 561 1969 H OLDER ADULTS

(Black Country Blackheath F - 0121 561 5694 Housing) West Midlands

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Apsley House T - 01384 413836 H Older Adults Wellington Street, Cradley Heath, West Midlands B64 5NF

Elisabeth Prout Gardens T-0121 5595575 H Older Adults High Street, Blackheath, Rowley Regis, West Midlands B65 OEJ

Braeburn House T - 01922 645670 H Older Adults Plane Tree Road, Yew Tree Estate, Walsall, West Midlands WS5 4EP

VantaqePoint T0121 5536110 H OlderAdults Blacksmith Way, Littleton Street, Lyng Estate, West Bromwich, West Midlands B70 7SX

Charnat Care Day Centre: T - 0121 561 4450 D LD I Payne Street F-0121 561 3934 Rowley Regis B65 ODH

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PROVIDER ADDRESS TEIJFAX Nos. SERVICE CLIEN GROUP Charnat Care 2 Sylvan Green T —0121 501 3754 SL & H LD Halesowen E: [email protected] West Midlands, B62 8ER Charter Care 84 Birmingham Street Tel & Fax No. H AL Oldbury 0121 544 7600 B694EB

Cherish Home Office 1, Pure Offices T—0121 314 9456 LD Care Broadwell Road F —0121 355 8537 Oldbury West Midlands, B69 4BY Cheshire Care 57 Rounds Green Road Tel: 0121 552 5552 H&SL LD Services T/A Oldbury Mobile: 07912 731949 Healthcare West Midlands Fax: 0121 355 0862

Direct B69 2RD ______Community West Bromwich Town Hall T—0121 5695452 I LD Engagement High Street

Services — West West Bromwich Bromwich Town B70 8DT Hall Community Windmill Lane T —0121 565 3273 I OLDER ADULTS Action Project Smethwick F —0121 565 0471 B66 3LX

Community Jack Judge House T-0121 5695719 I LD Project —Life Oldbury E: Life skiIIs~sandweII.qov.uk Skills B69 9EN [ILl: PROTECTI ILO ILO ~IIF• Conway House 44 George Road, 0121 552 1882 D LD Oldbury, B68 9LH. no fax Craegmoor Supporbng You in the West Tel: 01902 893200 SL LD, MH & SI Supporting You Midlands Fax: 01902 326153 Ltd 2 Orchard House Planks Lane Wombourne, WV5 9HE Creative Support 64 Water Street T- 0121 200 3147 SL LD Birmingham West Midlands, B3 1HN

Crossroads Grenville House T - 0121 553 6483 H ADULTS, OLDER

Caring For New Swan Lane F - 0121 553 4372 ADULTS, LD. Carers West Bromwich, B70 ONS

Custom Care Unit I T — 0121 667 3566 H ADULTS, Bridge Street Business Park OLDER ADULTS Bridge Street Wednesbury, WS1O OAW Deafblind UK John & Lucille Van Geest T: 01733 358100 CGS SI Place F: 01733 358356 Cygnet Road Local Contact: Hampton 07950029245 Peterborough, PE7 8FD Delivering Care 437 Bearwood Road, Tel: 0121 558 1992 H & SL LD, Direct Smethwick, B66 4DH 0121 558 0146 FAX: 0121 558 9558 Desired Care 4 102 Waterloo Road Tel: 0121 448 5375 H MH,Sl, LD U Ltd Smethwick Fax 0121 558 4559 [ILl: PROTECT] ILO ILO

I ~lDJ~ I ADDRESS TELIFAX Nos. I ~1~EfR~J CLIENT ROUP B66 4JN

Dimensions Black Country House 0121 0300 303 9006 SL LD Round Green Road Oldbury, B69 2PG SL LD Edgeview Edgeview Court T — 0121 544 7002 Homes Limited 102-1 04, Vicarage Road Oldbury, B68 8HX Elizabeth Gunn 54 Woodville Road T -0121 478 5262 D SI

Centre Harborne F - 0121 478 5250 Birmingham, B17 9HY Enable UK, Enable UK T-0121 5537583 H LD (Midlands) Jenson House info~enabIeuk.net SL Limited Shaftesbury Street (Formerly West Bromwich Horizons) B70 9QD Excel Support Unit 16, Easy Space T -0203 195 3550 H LD SL Services Business Park F — Middlemore Rd [email protected] Birmingham, B21 OBN FitzRoy The Office T -0121 747 5300 SL LD Supported Living 225 Coleshill Rd info~fitzroy.org

- Hodge Hill Hodge Hill Birmingham, B36 8AE

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Focus Futures 20 Bath Row T - 0121 654 6748 H LD Heart Ltd(partof Birmingham &0121 3226620 Midland Heart) B15 1LZ AviaryCourt T-0121 5888444 EC OLDERADULTS Wiltshire Way F-0121 5885566 West Bromwich, B71 IJR

Penmaker’s Court T-0121 5554191 EC OVER 55’s Millpool Way Smethwick, B66 4HD

Friendship Care Reg. Office: T — 0300 123 1745 0 MH and Housing 50 Newhall Hill F - 0121 236 9953 Association Birmingham, Bi 3JN

Furnace Parade 83, Furnace Parade T — 0121 520 9241 D LD (Care Tech) Tipton DY4 9BB Great Care Canalside House T—0121 530 1279 SL& H LD

Home Health 67-68 Rolfe Street F — 0121 500 6349 Care Smethwick B66 2AL

Halas Homes Wassell Road T — 07792 445152 H & SL LD Supported Living Halesowen 0121 501 1479 B63 4JX

Highbourne Ltd Highbourne Ltd T — 01905 345346 D LD — Autism

57 Rounds Green Road F — 0870 1332 560 Specific Oldbury West Midlands, [ILl: PROTECT] I LO I LO BE Ii JR LI. w* B69 2RD

Housing 21 Goldfield Court T - 0121 553 5991 EC Older Adults Dartmouth Street West Bromwich West Midlands, B70 8GH

Queensridqe Court T - 0370 192 4169 EC Older Adults Queensway Oldbury West Midlands B68 OLE Inmind Tameway Tower H & SL LD Community Office 19 & 20 T: 01922611315 Support 48 Bridge Street M: 07791 202230 Services Walsall (formerly WSI IJZ Alliance Home Care)

Kaleidoscope 1st Floor T - 0121 565 5605 0 & D MH

Plus Group Hawthorns House F - 0121 565 8340 (formerly Halfords Lane Sandwell MIND) West Bromwich, B66 1BB

Leabrook House 1801-181 Leabrook Rd T - 0121 556 5685 R & D Adults, LD Tipton F-0121 5565685 West Midlands DY4 ODY L&ACare 9,WalsallStreet T-0121 5254469 H ALL

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Agency Ltd West Bromwich F - 0121 525 4459 B70 7NX

LJM Home Care LJM Home Care T - 01384 263 731 H LD, OLDER 3 Shaw House ADULTS Shaw Hellier Avenue Brierley Hill, DY5 ITA

LIVEWELL Pure Offices T - 0121 565 4125 D & SL LD, SI, MH (Care & Support) Broadwell Road Ltd Oldbury B69 4BY Mackadown Day Mackadown Day Service T- 0121 350 7225 D LD Centre 628 Chester Road Wylde Green Sutton Coldfield B73 5JR Mears Care Regis House T—01384 413367 H Adults, 223 Halesowen Road Older Adults Old Hill, B64 6JE

MENCAP Unit 28-29, Centurion House T - 01785 785 830 SL LD

Anson House F - 01785 785 849 Staffordshire Technology Park Beaconside, 5T18 0GB

Nationwide Care Fairgate House, 205 Kings T - 0121 707 0121 D & SL LD, MH, SI Services Ltd Road, Tyseley, Birmingham, [email protected] Bil 2AA rg

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PROVIDER ADDRESS TEI!iF~X Np~. SERVICE CLIENT GROUP New Hope 126 Brook Road (0121)552 1055 H, D&SL LD Specialist Care Oldbury Services Ltd B68 8AE Support Plus Stoney Lane Centre T- 0121 569 4467 D LD Summer Street DD OPS ADMINTEAM(~sand West Bromwich weII.gov.uk

B71_4JA ______Pegasus Care 66-67 Beeches Road. 0121 553 2900 D&SL LD/SI West Bromwich. West Midlands

B70 6HQ ______Pharos Support 3rd- 4th Floor (0121) 706 9902 LD Services Ltd Permanent House I Leicester Street Walsall WSI IPT Options for Life OakGreen Lodge T:0121 5446611 D LD Oak Green Way F: 0121 543 4400 Oldbury T:0121 5446611 Respite LD Pegasus House residential Elder Grove Wombourne WV5 OEN Poriway Lifestyle Newbury Lane T: 0121 543 4809 I LD Centre Oldbury B69 1HE

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Proline Care Ltd 4th Floor, T - 0121 687 8871 H & SL ALL

21 Bennetts Hill F - 0121 687 8864 Birmingham, B2 SQP

Pulse Lombard House T — 0845 257 6879 H LD Healthcare 145 Great Charles Street Queensway

Birmingham , B3 3LP

Ryders Green Greets Green Rd T - 0121 520 5367 D OLDER ADULTS Day Centre West Bromwich B70 OAW

Sandwell African Kuumba Centre T - 0121 525 1629 D MH

Caribbean Boulton Road ,.. F - 0121 525 5838 Mental Health West Bromwich Foundation B70 6NW

Sandwell Asian do ASRA, Health and Social T - 0121 558 2198 H LD

Family Support Care Centre F - 0121 558 7771 Service Fenton Street Smethwick, B66 IHR

Sandwell 9th Floor, West Plaza T - 0121 553 2722 SL LD Community High Street F -0121 525 7841 Caring Trust Ltd West Bromwich B70 6JJ

Allerton Court T - 0121 588 5494 D OLDER ADULTS 234 Hydes Road

. West Bromwich B71 2ED

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PROVIDER ADDRESS EL/FAX Nos. SERVICE CLIENT GROUP Portland House 43 Woodgreen Road T-0121 5051186 D LD Wecinesbury WS1O 9QS Sandwell Flat 24, Selby House T -0121 544 0919 0 M

Homeless and Wallace Close F - 0121 544 3269 Resettlement Oldbury Project (SHARP) B69 I HW Sandwell Multi 15, Brook House T -0121 520 4548 LD Care Brook Street Business F -0121 520 1637 Centre Brook Street Ti pton DY4 9DD Sandwell Shared Stoney Lane Centre 0121 569 4467 0 & R ALL Lives Summer Street sandwell sharedlives~san (Accom. West Bromwich dwell.qov.uk with B71 4JA support)

Selborne Care 36/37 South Road T—0121 5555615 H&SL LD Ltd Smethwick

West Midlands - - B67 7BU Select Lifestyles Select Lifestyles Ltd T -0121 541 2122 I LD

Ltd First Floor - 0330 333 7484 Select House 50 Popes Lane [ILl: PROTECT] ILO I LO .IS.~~~______Oldbury West Midlands B69 4PA

Sense West Unit9a, Birkdale Avenue T-0121 687 1564 CGS SI

Selly Oak F - 0121 687 1656 Birmingham B29 6UB Serenity Quayside Tower T—0121 2503611 H LD

Homecare Ltd Corporate Centre 5.02 F — 0121 633 8954 (formerly 250-262 B road Street reception©serenityhomec Clamoore Home Birmingham are.co.uk Based Care Bi 2HF Limited)

Sevacare (UK) 2nd Floor, Woden House T - 0121 505 7373 H LD, OLDER Ltd. 1-5 Market Place F—0121 505 1810 ADULTS Wednesbury WSIO 7AJ

SLC Paragon Pure Office T — 0121 541 4000 (Option H & SL ALL Group Broadwell Road 3) Oldbury F-0121 5446189 B69 4BY

Smethwick Health and Social Care T - 0121 565 4678 H&D OLDER ADULTS ASRA Centre F-0121 5654681 Fenton Street Smethwick

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:,•• B66 1HR

Support Asia SKN House T — 0121 523 6611 H & SL LD 63 Grove Lane Han dswo rth Birmingham B21 9HE

Tabitha Home 1, Birmingham Road T — 0121 357 5913 H LD, SI, Older Adults Care (Formerly Great Barr Dorcas) Birmingham, BG43 6NW

Tipton Home 5 Venture Park T - 0121 557 3649 H ALL

Care Bloomfield Road Out of Hours — 07889 018 Tipton 517 DY49ET F-0121 5576080

Twilight 273 Jockey Road T: 0121 354 1212 H & SL LD & MH Homecare Sutton Coldfield F: 0121 354 1252 Services Birmingham B73 5XE

Unique Care Block 2, Office 203 T: 07804 255159 H & SL LD & MH Network Ltd Sandwell Development Centre, Oldbury Road, Smethwick B66 iNN

Voyage Care Wall Island, Birmingham T —01543 484668 H & SL LD [ILl: PROTECT] I LO I LO

Road, Lichfield, WSI4 OQP The Wesley Wesley Centre T: 0121 556 0420 D OLDER ADULTS Centre For All 8 Springhead F: 0121 502 0773 Ltd Wednesbury WS1O gAD.

West Bromwich Thomas Street (Day Centre) T - 0121 525 9177 D ALL

African West Bromwich F - 0121 580 1008 Caribbean B70 6LY. Resource Centre

Thomas Street T - 0121 525 5436 H ALL

West Bromwich F - 0121 525 4355 B70 6LY

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