Annual Mtg Minutes-94

UNDERGROUND LOCATION COMPANY IOWA ONE CALL

Minutes of the Annual Meeting of Membership

Stoney Creek Inn Johnston, Iowa April 26, 2012 9:00 AM

The following Iowa One Call Officers & Directors were present and participated in the meeting:

Dan Childers, Interstate Communications Neal Drefke, Spencer Municipal Utilities Tim Flickinger, Windstream Terry Fox, MidAmerican Energy Company Ed Greiner, Alliant Energy Curt Hodges, Mediacom Leon Hofer, Iowa Network Services Dan Klopfer, Des Moines Water Works Brian Mueller, Enterprise Products Greg Pavelka, East-Central Iowa REC Mick Secory, US Infrastructure Corp Steve Stone, Black Hills Energy Ross Wendell – Century Link Mike Wildung, Central Iowa Water Association

The following were also present:

John Barber, Snyder & Associates Ben Booth, Walter & Associates Bruce Braun, City of Des Moines Public Works Stan DeRoo, Cherokee Rural Water Steve Halstead, Walter & Associates John Hines, John H. Hines, CPA, P.C. Eric Hoger, Farmers Mutual Telephone Jim Holzer, One Call Concepts Shellie Petek, Walter & Associates Bob Pose, One Call Concepts Leonard Rotschafer, Pleasant Hill Community Line Tim Royer, Waukee Public Works Scott Schabacker, Farmers Mutual Telephone Connie Schmidt, One Call Concepts Dave Sheridan, Attorney General’s Office Don Stursma, Iowa Utility Board Jason Underwood, City of Des Moines Public Works Craig Walter, Walter & Associates

WELCOME AND OPENING REMARKS President Ed Greiner brought the meeting to order by welcoming everyone to the 32nd Iowa One Call Annual Meeting. President Greiner reported that he hoped the meeting would give attendees an understanding of what IOC has accomplished in the past year and the goals IOC hopes to achieve in the coming year. President Greiner then introduced several individuals who are very involved with Iowa One Call. The following were introduced; Craig Walter, IOC Administrative Director, Shellie Petek, IOC Executive Administrator, Ben Booth, Manager, Public Relations/ Communications and Steve Halstead, IOC Mapping Coordinator. Walter & Associates handles all administrative services for Iowa One Call. Jim Holzer and Connie Schmidt are with One Call Concepts, operators of the IOC Call Center in Davenport. Bob Pose facilitates the Excavator Safety Awareness Meetings. John Hines with John

1 Hines Certified Public Accountants handles Iowa One Call’s year end audit. Also in attendance is Don Stursma with the Iowa Utility Board, and Dave Sheridan with the Iowa Attorney General’s Office.

NOTICE AND FILING OF PROXIES President Greiner asked Terry Fox to read the official notice for the Iowa One Call Annual Meeting. Mr. Fox proceeded to read the official notice.

President Greiner asked if a quorum was present. Steve Stone confirmed there was a quorum.

APPROVAL OF 2011 ANNUAL MEETING MINUTES President Greiner asked Terry Fox to read the minutes from the 2011 Annual Meeting. Mr. Fox stated that in light of all board members receiving and reviewing the 2011 Annual Meeting Minutes he moved that we dispense with the reading of the 2011 Annual Meeting Minutes and approve the minutes as published. Leon Hofer seconded the motion. MOTION CARRIED.

OFFICIAL BUSINESS

INTRODUCTION OF OFFICERS President Greiner reported that it is the Board's responsibility to elect the officers for Iowa One Call at the Board Meeting following the Annual Meeting. The Board feels it is important that the membership is aware of those individuals who are nominated to be officers. President Greiner introduced the nominees for officers for the next 12-month period. The nominees are as follows: Chairman - Ed Greiner (Alliant Energy), President – Neal Drefke (Spencer Municipal Utilities), Vice President – Terry Fox (MidAmerican Energy Company) and Secretary/Treasurer – Steve Stone (Black Hills Energy).

INTRODUCTION OF NOMINEES FOR DIRECTORS President Greiner named the 11 nominees for the Class A Directors, the nominees are: Charles Bruggemann (Windstream), Dan Childers (Interstate Communications), Curt Hodges (Mediacom), Leon Hofer (Iowa Network Services), Dan Klopfer (Des Moines Water Works), Brian Mueller (Enterprise Products), Greg Pavelka (East-Central Iowa REC), Bart Weller (Clive Public Works), Ross Wendell (CenturyLink), Paul Wiegand (Iowa State University) and Mike Wildung (Central Iowa Water Association). The Class B Nominee is John Barber (Snyder & Associates). The Class C Nominee is Mick Secory (US Infrastructure Corp.).

VOTING FOR DIRECTORS President Greiner asked that anyone who had not cast their ballot and wished to do so to raise their hand to receive a ballot. One new ballot was turned in.

Steve Stone made a MOTION that nominations cease. Leon Hofer seconded the motion. MOTION CARRIED.

President Greiner asked that Craig Walter collect any ballots and present them to Terry Fox for counting. Terry Fox will give the election results later in the meeting.

President Greiner reported on several accomplishments from the 2011 – 2012 term, such as the development of a Strategic Plan. President Greiner acknowledged OCC and their efforts and the positive feedback he has received since they started operating the Call Center and the collaborative efforts moving forward. President Greiner reviewed the seamless transition IOC went through when the past vendor, One Call Systems, went out of business. This included forming Iowa One Call Services to operate the Call Center until a new vendor was hired.

President Greiner then asked for Committee Reports.

2 COMMITTEE REPORTS Administrative Report Craig Walter reported that Walter & Associates is the administrative firm hired that has had the pleasure of working for the Iowa One Call Board since the early 1990’s. The staff works with the board and implements their policies. Mr. Walter reported that staff was introduced but he would like to recognize the team one more time; Shellie Petek has been with the company for 17 years. Ben Booth has been with IOC for 10 years and is the Public Relations & Communications staff member. Steve Halstead has been with IOC for 8 years and is the IOC Mapping Coordinator and assists the State of the Art Committee. Mr. Walter reported that each staff member is dedicated to providing all the members and users of the system with responsive and outstanding service.

Craig Walter reported that IOC Services was created during the crisis when the previous vendor went out of business. IOC ran the Center in Davenport for just over six months. Mr. Walter reported that OCC (One Call Concepts) has been a delight to work with. The Strategic Plan was put into action in 2011 with Board Members recognizing its value and will continue to be used over years to come.

As always the staff and board look forward to working with the industry stakeholder groups, such as; CGA, CGI, Iowa Pipeline Association and of course PHMSA. The staff would like to thank President Ed Greiner for his leadership and the Executive Committee for their guidance and the full Board for their continued commitment to making Iowa a safer place.

Financial/Budget Tim Flickinger referenced the financial reports which were available and reported that IOC’s CPA, John Hines is in attendance if anyone has any questions. IOC’s current member pricing has been maintained for several years.

State of the Art Committee Steve Halstead thanked the State of the Art Committee for their hard work and success in the transition to a new call center vendor. He then reported on the activities of the Committee in 2011, focusing on the five Action Plans assigned to the Committee from the 2011-2013 Strategic Plan. He finished by outlining those items the Committee will be considering in the coming year. A full report is on file.

Advertising Committee Dan Childers reported that the 2011 “Protect What Really Matters” campaign targeted both professional excavators and homeowners. IOC promoted safety awareness to a younger audience through the “Gabby the Groundhog” program, where IOC’s mascot, “Gabby” made several appearances, such as the Iowa State Fair and the Des Moines Home & Garden Show. Also accomplished in 2011 was the redesigned IOC website.

Excavator Safety Awareness Meetings Mick Secory reported that 29 Excavator Safety Awareness Meetings were held January – March in 2011. Attendance in 2010 was 3155 and in 2011 increased to 4048 (28% more). The theme “Protect What Really Matters,” carried over from 2010. The 2012 – 2013 ESAP Committee will begin developing the 2013 ESAP program in May

Legislative Committee Leon Hofer reported on the results from the survey that was distributed to Board Members and selected Excavators and Contractors pertaining to white lining, ticket life, new street data from municipalities, standardized markings, joint meets, 48-hour notice requirement and 2-hour response for emergency locates. Mr. Hofer briefly outlined the activities of the committee as it prepares to offer changes to Chapter 480.

Center Manager Report

3 Connie Schmidt reported that from February to December of 2011 there were over 400,000 transmittals. Ms. Schmidt reported that the contracted answer time is to be within 30 seconds; only during one month in 2011 was the answer time over the 30 seconds which was 30.9 seconds. Ms. Schmidt also reported that Iowa now receives 43% of its tickets electronically.

Attorney General’s Office Dave Sheridan, Assistant Attorney General reported that the AG’s office brought suites alleging violations of Chapter 480 50 times in the time period in 1999 - - 2011. All suites were successful and resulted in fines totaling $232,750. Only one contractor repeated.

Iowa Utility Board Don Stursma reported that annual reports have to be filed with the Iowa Utility Board. In 2011 there were 4.17 hits per 1000 tickets, 3.6 were in a 12 state region. In Iowa, there were 1.83 per 1,000 tickets. Results indicate from excavation shows more leaks occur then hits. Mr. Stursma also reported that CGI is offering a training program in Ankeny on August 11th (which is 811).

MOTION made by Terry Fox and seconded by Dan Childers to approve the committee reports. Motion Carried.

ELECTION RESULTS President Greiner asked Terry Fox for the election results. Mr. Fox reported that the proxies submitted to the One Call Administrative Office for the election of Class A, B and C directors had been counted and the slate presented by the Nominating Committee was approved.

President Greiner recognized the Board Members and thanked them for accepting the responsibility to serve.

OTHER BUSINESS Stan DeRoo (Cherokee Rural Water) challenged the IOC Board and OCC to look for ways to improve the quality of tickets received by owner/operators.

President Greiner offered a special “thank you” to retiring board members Tim Flickinger (Windstream) and Mike Heggen. Unfortunately Mr. Heggen was unable to be present today.

President Greiner introduced Neal Drefke as the incoming President for 2012 – 2013 year. New IOC President Neal Drefke then presented outgoing President Ed Greiner with a plaque for his year of service as President of Iowa One Call and thanked him for his outstanding service as President.

President Drefke reported that IOC will continue to develop better relationships/partnerships with Common Ground Alliance (CGA), Common Ground Iowa (CGI), Iowa Utility Board (IUB) and the Iowa Attorney General’s Office. President Drefke reported that the vendor contract with One Call Concepts (OCC) will be reviewed for renewal in the next few months and the Walter & Associates contact is currently being reviewed by the Contact Committee.

MOTION made by Ross Wendell and seconded by Greg Pavelka to adjourn. Motion carried.