Glebe Road Surgery Newsletter

GLEBE ROAD SURGERY NEWSLETTER November 2016

Partners: Dr Jonathan Botting, Dr Marilyn Plant, Dr Shelagh Olney, Dr Ben Yorke-Barber,Dr Matilda Rice-Jones, Dr Elizabeth Corbet Burcher, Salaried GP: Dr Alireza Salehzadeh Physician Associate: Kate Bascombe GP Registrar: Dr Amun Kalia Foundation Year 2 Doctor: Dr D Sachithana, Dr J Arulrajah Practice Nurses: Sisters Di Clarfelt, Isabelle Walford, Holly Clifford-Jones, Alexis Paulson-Ellis. Health Care Assistants: Jacquie Midmore, Joanna Hynes. Practice Manager: Annalisa Jarvis. Assistant Practice Manager: Claire Byrne, Practice Secretaries: Alison Setton & Alison Evans. Receptionists: Lynda Perkins (Polly), Sonia, Rachel, Chelsea, Amy, Lizzie and Lauren. Apprentice: Daniela Loureiro Community Matron: Moira District Nursing Team: Peter Bennett; Health Visitor (0208 748 3666) Seonaid Joynson.

Tel: 0208 748 7398 (Appointments/Reception) 0208 748 1065 (Admin, Emergency & Secretaries) Fax: 0208 741 8665 Website: www.gleberoadsurgery.co.uk

Family News You may recall from our previous newsletter that Alexis Paulson-Ellis, our practice nurse, Olney have reduced their hours in order to Jo Hynes one of our Health Care Assistants, facilitate succession of the new partner. and Chelsea Midmore one of our Many of you will recall Dr Alireza Salehzadeh receptionists, had all taken maternity leave. was a Registrar with us a few years ago. He We have been delighted to welcome them all re-joined the surgery as a salaried GP in back to the surgery. January of this year and will be joining the partnership in January 2017. Lauren joined us as part of an apprenticeship scheme with Kingston Academy in 2015. She was subsequently awarded “Apprentice of the Year” and hired as a permanent member of CQC our reception team. We will be sad to see her (Care Quality Commission) leave the practice in mid-November as she moves forward with her career in secondary Glebe Road surgery was visited by CQC in care. Dr Amun Kalia has joined us as a GP August this year. We are proud to report that registrar and will be here until August 2017. we have received an overall rating of ‘Good’ We also have the pleasure of Dr Maria with an ‘Outstanding’ under the criteria of Mendoza Perez who is a qualified GP from ‘well-led’. All members of the practice team Spain, learning the intricacies of the NHS and worked incredibly hard to prepare for the visit. she will be with us until July 2017. We were humbled by the support from patients and members of the PPG (Patient As always we are very privileged to have Participation Group)who spoke with the Foundation Year 2 doctors placed with us for inspectors. We are also grateful to our 4 months of their training. Having said community partners; pharmacists, residential goodbye to Dr James Brittain and Dr Anne homes and safeguarding team who Katrine Leadholm we have welcomed Dr D supported us in preparation for the Sachithana and Dr J Arulrajah to the surgery inspection. A full report can be found here or for their GP attachment. at the website www.cqc.org.uk. As mentioned in our previous newsletter Dr Ben Yorke-Barber will be retiring at the end of this calender year. He will be missed by colleagues and patients alike but we wish him well in his retirement. Dr(s) Botting Plant and 1 Your Flu Vaccination to process a request. The surgery will be closed on the Bank Holidays the 26th and 27th It is that time of year again! We urge all December 2016 and the 2nd January 2017. eligible patients to obtain their flu vaccination We will be open on the 28th, 29th and 30th at one of the walk-in clinics that are run at the December 2016. surgery. The dates and times are available from reception and on our website. Flu has If you require medical attention during the the potential to be very serious, particularly if closing hours of the festive period please you are in a high risk group. contact our out of hours service on 03000 It is recommended that you have a flu jab if 240000. You may also access advice via the you: national 111 non-emergency service or dial  Are 65 years old or over 999 in a life threatening emergency.  Are pregnant  have a serious medical condition (see our website for specific details) The HUB  are living in a long-stay residential care home or other long-stay care facility (not As a member of the Richmond GP Alliance including prisons, young offender (RGPA institutions or university halls of residence) http://www.richmondgpalliance.co.uk/) we  are the main carer for an elderly or continue to offer our patients routine disabled person whose welfare may be at appointments at the HUB service, based at risk if you fall ill Essex House. This means that, capacity  are a frontline health or social care worker allowing, we can offer appointments between 8am and 8pm 7 days a week. Whilst this If you are the parent of a child who is over six service has proved popular, it is currently months old and has a long-term condition on only commissioned until the end of the the list below, speak to your GP about the flu financial year. We will keep you informed of vaccine. Your child's condition may get worse its progress and development. if they catch flu. If you have any questions please do not hesitate to contact the surgery. PPG participation Bins and Waste Disposal As always if you would like to get involved in We would like to advise our patients and local the Patient Participation Group (PPG) then neighbours that we seeking solutions to please get in touch with Annalisa Jarvis, our improve our bin store area at the front of the practice manager [email protected]. surgery, which is in need of reconfiguring. Regrettably, there have been a couple of occasions when our domestic waste bags have come open. Please be assured that these refuse sacks are not used for clinical or soiled waste, which are stored in secure containers away from public areas. We hope to have re-organised this area and have a permanent solution by the end of November at the latest.

The Christmas and New Year period – Prescriptions and Opening Hours

As we fast approach Christmaswe would like to take the opportunity to remind you to think in advance about organising any repeat prescriptions you may require. Please consider that we need 2 working days’ notice 2