GENERAL SERVICE ADMINISTRATION Federal Supply Services Authorized Federal Supply Schedule Price List

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Schedule Title: Professional Services Schedule (PSS) Industrial Group 00CORP SIN 520-4 Debt Collection, Disaster and Recovery SIN 520-4RC

Contract Number: GS-23F-0217K DUNS Number: 136936114 Size Status: Other than Small Business Contract Period: April 27, 2015 – April 26, 2020

Headquarters: Pioneer Credit Recovery, Inc. 26 Edward Street, PO Box 100 Arcade, New York 14009 Telephone: 585-492-1234, Toll-Free 800-836-2442 Fax: 888-909-4727 www.pioneer-credit.com Contract Administrator: Chad Wilson

COMPANY OVERVIEW:

Founded in 1980, Pioneer Credit Recovery, Inc. (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Handling billions in portfolios, Pioneer recovers a broad spectrum of debt for federal and state clients as well as guarantee agencies.

By combining the scale of an industry giant with the focus of a true partner, we tailor for our clients an approach that maximizes revenues while maintaining the highest standards of integrity and customer relations. Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer.

4/30/2018 CUSTOMER INFORMATION

1a. Awarded Special Item Number:

SIN 520-4 Debt Collection

1b. Fees for Service:

Regular Collections > 24 Mos. 25.00% Regular Collections <= 24 Mos. 23.00% Consolidation 6.50% Rehabilitation 15.00% Litigation $100 per account or $50 per unit Administrative Resolutions $100 per account or $50 per unit

1c. Hourly Rates:

Not Applicable

2. Maximum order:

$1,000,000

3. Minimum order:

$100

4. Geographic Coverage:

The United States, its territories or possessions, Puerto Rico, the Trust Territory of the Pacific Islands, and the District of Columbia

5. Point(s) of Production:

Services performed in Arcade, NY; Perry, NY and Horseheads, NY

6. Discount from list prices or statement of net price:

Additional discounts may be provided based upon task order target price requirements.

7. Quantity discounts:

Not Applicable

8. Prompt payment terms:

Not Applicable

9a. Government Purchase Cards - Below Micro Purchase Threshold:

Yes

9b. Government Purchase Cards - Above Micro Purchase Threshold: 4/30/2018 Not Applicable

10. Foreign items:

Not Applicable

11a. Time of delivery:

Not Applicable

11b. Expedited Delivery:

Not Applicable

11c. Overnight and 2 day delivery:

Not Applicable

11d. Urgent Requirements:

Not Applicable

12. F.O.B. point(s):

Destination

13a. Ordering address: Pioneer Credit Recovery, Inc. 26 Edward Street, PO Box 100 Arcade, New York 14009

13b. Ordering procedures:

For supplies and services, the ordering procedures, information on Blanket Purchase Orders (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

14. Payment address: Pioneer Credit Recovery, Inc. 26 Edward Street, PO Box 100 Arcade, New York 14009

15. Warranty provision:

Not Applicable

16. Export packing charges, if applicable:

Not Applicable

17. Terms and conditions of Government purchase card acceptance:

Not Applicable

18. Terms and conditions of rental, maintenance, and repair:

4/30/2018 Not Applicable

19. Terms and conditions of installation:

Not Applicable

20a. Terms and conditions of repair parts:

Not Applicable

20b. Terms and conditions for any other services:

Not Applicable

21. List of service and distribution points:

Not Applicable

22. List of participating dealers:

Not Applicable

23. Preventive maintenance:

Not Applicable

24a. Special attributes such as environmental attributes and/or reduced pollutants:

Not Applicable

24b. Section 508 Compliance:

Not Applicable

25. Data Universal Number System (DUNS) number:

13-693-6114

26. Notification regarding registration in System for Award Management (SAM) database.

Active Registrant

4/30/2018