Ms.Ammara Sana

AMMARA SANA

OBJECTIVE

To utilize my abilities in a team-oriented organization, offering challenge and diversification, where I can expand my experience, knowledge and skills. I look for the opportunity to represent an organization as a Key Member of Organization, where respect, integrity, hard work and diligence are criteria for growth and reward.

Specialties: Selling, business development, training, travel agent, tour operator, online knowledge & background, CAREER PROFILE senior management negotiation skills, finance, accounting

OVERALL EXPERIENCE (13 + YEARS) UAE EXPERIENCE (10 Years) Name: All in Travel Online Reservation System (B2B) – Jan, 2016 till Present Ammara Sana (Ms) Business Development Manager

Employment Summary:  GROWING EXISTING ACCOUNTS AND ALWAYS PUSHING TOWARDS XML FEED DEVELOPMENT (IF NOT ALREADY Date of Birth: INTEGRATED) FOR ALL COMPANY’S PRODUCTS: HOTELS, CAR HIRE & ACTIVITIES NEW ACCOUNTS – 2 NEW BOOKING ACCOUNTS PER MONTH, PREFERABLY XML BASIS 1st Nov 1984   APPOINTMENTS – 20 APPOINTMENTS PER MONTH (AVG 2 PER DAY – 10 BUSINESS DAYS OR TWO WEEKS)  PRODUCT UPLOAD – WORKING CLOSE WITH THE CLIENTS IT COMPANY / DEPARTMENT AND MAKING SURE THAT Address: ALL OUR PRODUCTS APPEARING ON THE CLIENTS BOOKING ENGINES  PIPELINE – CONSTANT APPROACH TO 40+ ACCOUNTS IN PIPELINE. Pakistan address:  IN DEPTH MARKET ANALYSIS WITH THE CLIENTS IN ORDER TO CAPITALIZE ON SALES OPPORTUNITIES Multan City Punjab  HIGHLIGHT ANY SMALLER OPPORTUNITIES FOR THE B2B SITE WITHIN THE BUSINESS, AND COMMUNICATE THESE EFFECTIVELY TO THE RELEVANT TEAMS FOR FOLLOW UP. ACHIEVEMENTS: UAE Address:  DEVELOPED THE BUSINESS RATE IN GCC AND ASIA Dubai  INTRODUCE THE BIG COMPANIES AND OPEN GSA ACCOUNTS IN PAKISTAN, QATAR, OMAN Driving Lisence:  HIGH LIGHT THE PROCEDURES AND FOLLOW THE PRINCIPLES. UAE Valid  IMPROVE THE PRODUCTIVITY WITH THE SALES Telephone Numbers: All in Travel Online Reservation System (B2B) – Mar, 2012 till Dec, 2015 UAE Contact No; Operations Manager : +971508090367 Employment Summary: Pakistan Contact No:  •OVERSAW THE STRATEGIC DEVELOPMENT OF THE MICE GROUP AND OF THE COMPANY’S LUXURY TRAVEL : +923007195529 OFFERING, ENSURING THAT ALL MARKETING WAS TARGETED AT THE RIGHT DEMOGRAPHIC.  •NEGOTIATED NUMBER EXCLUSIVE DEALS WITH HOTELS AND TOUR OPERATORS TO STAY AHEAD OF WELL-KNOWN E mail: BRANDS.  •SUCCESSFULLY GREW THE TOURISM STRAND OF THE BUSINESS TO ACHIEVE YEAR-ON-YEAR GROWTH. [email protected]  •BUILT RELATIONSHIPS WITH CORPORATE BUSINESSES, TAILORING PROMOTIONAL ACTIVITY TO MEET THEIR NEEDS AND MANAGING INTERNATIONAL CONFERENCES. Marital Status:  •WORKED CLOSELY WITH OVERSEAS TOUR OPERATORS TO BUILD PARTNERSHIPS THROUGH JOINT INCENTIVES INCLUDING TRADE EDUCATIONAL EVENTS FOR MICE AND LEISURE EVENTS. Single  •RESPONSIBLE FOR OVERSEEING THE DAY-TO-DAY OPERATIONS OF MICE AND LEISURE EVENTS.  •ORGANIZED HIGH PROFILE CONFERENCES AND EVENTS AND DEVELOPED RETAIL OPPORTUNITIES FOR THE BUSINESS.  •TRAINED AND DEVELOPED THE TEAM TO IMPLEMENT THE HIGHEST POSSIBLE CUSTOMER CARE STANDARDS.  •OVERSAW A TEAM OF NINE PEOPLE, MANAGING ALL ASPECTS OF THE OFFICE AND DEVELOPING STRATEGIES FOR NEW BUSINESS.  •RESPONSIBLE FOR BUDGETS AND FOR PROVIDING REPORTS FOR THE SENIOR MANAGEMENT TEAM.  •COORDINATED WITH ALL HOTELS TO ENSURE THAT ALL BOOKINGS WERE ACCURATE. WORKING EXPERIENCE WITH CLIENTS & CORPORATES  DUBAI PETRO CHEMICAL  DEWA EMBASSIES AND CONSULATES  TRAVEL AGENCIES FOR UAE. GCC AND ASIA  ALL MAJOR COMPANIES AND HOTELS IN UAE

ALFAISAL TRAVELS AND TOURISM AGENCY (G.S.A) – FEB 2008 till MAR 2012. Tourism Supervisor.

Employment Summary:  HANDLING ALL THE CORPORATE CLIENTS  MAKING THE RESERVATION FOR GROUPS AND INDIVIDUALS IN THE HOTEL.  ARRANGE ALL THE TOUR PACKAGE FOR GROUP.  ARRANGING THE TICKETING PACKAGES AND COMMUNICATE THE AIRLINES TO MAKE GOOD BUSINESS  ARRANGING HOLIDAYS PACKAGES  ARRANGING GROUP HOLIDAYS PACKAGES.  CO-ORDINATE ALL THE AIRLINES SALES PEOPLE.  ISSUING TICKETS FOR PASSENGERS TO WORLD WIDE DESTINATIONS ON ALL THE AIRLINES.  ARRANGE ALL THE NECESSARY DOCUMENTS FOR EUOROPE SECTORS.  PROCESSING ISSUANCE OF TICKETS NEEDS TO BE REISSUED AS RESULT OF DATE CHANGE NO SHOW ETC.  ISSUING TICKETS FOR THE TRAVEL AGENCIES AGAINST LPO, EXCHANGE ORDERS OR VMPD.  PROCESSING THE TRAVEL AGENCIES REQUESTS FOR GROUP FARES AS WELL AS QUOTA FOR HIGH SEASON SEAT BLOCKING ALONG WITH THE FARE RULES FORM OF PAYMENT AND TICKET’S RESTRICTIONS

WORKING EXPERIENCE WITH FOLLOWING CLIENTS & CONSULTANTS

FOLLOWING ARE SOME OF OUR CONSULTANTS WITH WHOM I AM HAVING THE WORKING EXPERIENCE  DEWA  MINISTRY OF EDUCATION  MINISTRY OF FINANCE  MINISTRY OF DEFENCE  SHARJAH MUNCIPALITY

TECHNICAL SKILLS  AMADEUS, SABRE, GALILEO, ABACUS, WORLDSPAN AIRLINES RESERVATION SYSTEMS  INTERNET ENVIRONMENT  WORLD WIDE TOUR SYSTEM GULLIVER’S TRAVEL AASOCIATES  DESTINATION OF THE WORLD  ONLINE SERVICES  MS PROJECT  WINDOWS MEDIA PLAYER

SEMINARS & WORKSHOPS  ATM (ARABIAN TRAVEL MARKET) UAE  QATAR AIRWAYS SEMINARS  EMIRATES GROUP AVIATIONS  OMAN AIR WORKSHOP  PIA (PAKISTAN INTERNATIONAL AIRLINE) SEMINARS BUKHARI TRAVELS AND TOURISM [BUKHARI GROUP OF PAKISTAN] –Feb 2006 to Feb, 2008 Assistant Corporates Sales Manager

Employment Summary:

 RESPONSIBLE FOR THE DEVELOPMENT OF INSTITUTIONAL SALES AND PERFORMANCE OF ALL SALES ACTIVITIES.  FOLLOW UP THE SALES EXECUTIVE AND MARKETING EXECUTIVE ON SALES RELATED MATTERS ON DAILY BASIS.  PROSPECTING BIG CORPORATE ACCOUNTS FOR BUSINESS TRAVEL AND BRINGING NEW LEADS.  MAINTAINING THE BUSINESS RELATION WITH KEY PERSONNEL IN THE CORPORATE WORLD AIRLINES AND OTHER RELEVANT SUPPLIERS.  HANDLING ALL THE CORPORATE CLIENTS TICKETS HOLIDAYS PACKAGES AND GROUPS.  ASSIGNING TRAVEL CONSULTANTS TO EACH AND EVERY NEW CORPORATE AS TO MAKE SURE THAT A BETTER COMMUNICATION IS ACHIEVED.  ATTENDING TO ALL CLIENTS INQUIRIES AND MAKING SURE A QUALITY SERVICE IS BEING RENDERED.  HELPING TRAVEL CONSULTANT REGARDING ANY KIND OF PROBLEM IN TICKETING, REISSUANCE, REFUNDS.  ARRANGING HOLIDAYS PACKAGES.

TECHNICAL SKILLS

 IMPLEMENT MARKETING PLANS AND ENSURE IMPLEMENTATION OF PLANNED ACTION.  BUILD THE COMPANY PRODUCT  DEVELOP CONTACTS IN THE MARKET  AIRLINES RESERVATION SYSTEM

WORLDSPAN PAKISTAN –Jan 2005 to Feb, 2006 Trainer and Helpdesk In charge

Employment Summary:

 DESIGN THE TRAINING CLASSES FOR TRAVEL AGENTS  PREPARE THE COURSE OUTLINE  DESIGN EASY AIRLINES SOFTWARE NOTES  CO-ORDINATE WITH TRAVEL AGENTS IN CASE OF ANY PROBLEM IN RESERVATIONS AND TICKETING  DESIGN THE STAFF TRAINING OUTLINES  MAINTAIN THE HELPDESK COORDINATOR COURSE OUTLINE

TECHNICAL SKILLS

 AIRLINES RESERVATIONS SYSTEM  INTERNET ENVIRONMENT  MS OFFICE

QUALIFICATION

 BCS (BACHELORS COMPUTER SCIENCES) 2001-2004 COURSES  ENGLISH COMPREHENSIVE  INTRODUCTION TO COMPUTER PROGRAMMING  ELECTRONICS (PHYSICS)  CALCULUS ANALYTICAL GEOMETRY  INTRODUCTION TO ACCOUNTING  ACCOUNTING & FINANCIAL MANAGEMENT  PROJECT MANAGEMENT FRAME WORK & TOOLS  DATA COMMUNICATION  INTRODUCTION TO COMPUTER ARCHITECTURE  INTRODUCTION TO HUMAN RESOURCE MANAGEMENT  COMPUTER ORGANIZATION AND ASSEMBLY  OPERATING SYSTEM CONCEPTS  SOFTWARE ENGINEERING  COMPUTER NETWORKS  VISUAL PROGRAMMING  INTERNET TECHNOLOGIES  INFORMATION SYSTEM AND DEVELOPMENT

 INDEPENDENT PROJECT

ADDITIONAL CERTIFICATES

 MICROSOFT OFFICE 2001  CERTIFICATE FOR BEST FACILITATOR 2002  AIRLINE MANAGEMENT (PIA) 2011

ACADEMIC QUALIFICATION

 INTERMEDIATE (SOCIAL SCIENCES) 2001  METRIC. (SCIENCE) . 1999

INTEREST

 TRAVELING  SURFING ON NET,  COMPUTER  READING,

REFERENCES Available on request.