Department of Professional Studies s1

DEPARTMENT OF PROFESSIONAL STUDIES COLLEGE OF HEALTH AND HUMAN SERVICES CALIFORNIA STATE UNIVERSITY, LONG BEACH

HCA 417 – 02: Technology, Ethics, and Society Spring 2014 Instructor: Linda Martinez, Ph.D. Course: 16017 On Campus: [email protected] Class Meets: 100% Online Office Hours: By phone anytime and by Class Room: online appointment – Mondays, Tuesdays, and Wednesdays Additional Contact Information: Office Location: HHS1 003 – HCA Program Administrative HCA Adjunct Office Coordinator: Deby McGill, Phone: (254) 493-8666 (Call or Text) [email protected] Tel. 562/985-5694; fax 562/985-5886

Course Description A framework for understanding the ways in which human societies transform themselves through technological innovation; and understanding ethical questions concerning the social effects of technological change and students’ understanding of health care ethics, ethical issues, and ethical behavior in contemporary health care settings. Letter grade only (A-F).

Teaching/Learning Objectives Students who have completed this course should be able to:

Learning Objectives, Domain and Competency Table

Learning Objective Domain Competency Activity (A1), Assignment (A2) or Assessment (A3) Define “technology” and “ethics” and discuss 5 A. General Online exercises and the various worldwide impacts of technology Management reflection/critical upon society commentary for each major function Synthesize basic concepts and principles of 2 A. Leadership Questions on Midterm organizational, biomedical, and business Skills and and Final Exam ethics and demonstrate the ability to apply Behavior them in defining and analyzing critical issues in health care settings Compare and contrast the effects that 1 C. Facilitation Conducting Meetings technology has had on the human-made on Internet media as environment. Skype, Google Docs, and BeachBoard Develop a framework for ethical decision- 3 A. Personal and Team presentation via making, especially as it applies to the export professional PowerPoint/Prezi and of technology accountability peer feedback 2

*Instructor reserves the right to alter or change assignments. Changes in the syllabus will be announced via email and on the beachboard. It is a student’s responsibility to remain updated on course changes.

Required Text (get the most recent versions in the book store):

Morrison, E. E., & Furlong, B. (2013). Health care ethics: Critical issues for the 21st century. (3rd ed.). Burlington, MA: Jones & Bartlett Learning.

Methods of Instruction

 Discussion Board  Small group problem-solving activities  Informal peer content critique/feedback  Informal and formal critique/feedback by the instructor  Readings from class texts, class notes/material, and from additional sources  Individual field and research activities/case report

Evaluation Your unit grade will be based on the following criteria:

Profile with Picture 40 Introduction on Discussion Board 10 Cultural Relativism Web Exercise 60 8 Discussion Board Assignment @ 10 points each 80 Discussion Participation to others’ Board Submissions – 8 @ 6 points each 48 Quizzes over Weekly Readings 12 @ 10 points each 120 500 Word Essay 80 Movie Critique - Gattaca or The Island or Erin Brokovich or Wall-e or The Day 80 the Earth Stood Still (2008 version) Midterm 100 Group Project Proposal 40 Group Project (PowerPoint Presentation) 100 Group Project Comments 2 @ 6 points each 12 Final Examination 100 Final Research Paper 130 Total Points 1000 3

CLASS POLICIES:

Attendance: There is no attendance policy in this class in a traditional sense—the students are not required to participate in the class activities at any specific time each week. However, every assignment in this class has a due-date—such assignments must be submitted/presented on time.

Late Work: No late work will be accepted or rewarded any credit unless the failing to submit an assignment on time is due to those circumstances outlined in the CSULB Attendance Policy as Excused Absences (Academic Senate Policy #01-01). Please refer to the CSULB Catalog or visit the CSULB Academic Senate site to get familiar with the policy (http://www.csulb.edu/divisions/aa/grad_undergrad/senate/policy).

Participation: In this class, Participation is a set of specific weekly activities with the established deadlines. The nature of these activities and the evaluation criteria for them are described in detail further in this syllabus.

Mandatory Essay

It is a University requirement to ask students to submit a 500-word essay by the end of the second week and/or before the third week of school. This written requirement is in addition to the course assignments required for this class. However, it is required by the school. You can use any topic about technology and/or ethics. Remember, it has to be at least 500 words. Use MS Word. Please follow APA guidelines. You must cite at least 3 references. Be sure to cite them in the text and in the reference list at the end.

Contacting Instructor

Please always show the course number and section in the subject line.

Example: HCA 417 02

ASSIGNMENTS

Assignments, other than discussion boards and exams will be submitted to dropbox.

If you must submit a document by email to [email protected] – Please save your any files that you send in the following format: ………………………………………………………………..

Lastname.Firstinitial.AssignmentName

Example: Jones.X.Quiz1

Please submit in word files …………………………………………………………………

Basic Technical Requirements: 4

Internet access, E-mail account and access, Word Processing with MS Word compatibility: many of the class notes, documents, and additional readings are stored as MS Word files and documents; the exam is also written in MS Word--you will need this program in order to retrieve and open these documents and files; you will also need to use a MS Word compatible program to submit some of your work to the instructor.

Individual Assignments:

 All individual assignments must be computer-typed and word-processed, in the format described in the latest APA manual. It is very important that you note that the writing style guide that the department requires for citations is APA 6th Edition. It is highly recommended that all students have a copy of the book. A quick style guide can be accessed through the University Library at: www.csulb.edu/library/eref/vref/style.html. More information about APA style is on beachboard content for the course.  YOUR RESPONSIBILITIES - Successful students follow both oral and written instructions. The syllabus and information on BeachBoard are the primary sources of instructions; so successful students should read the instructions carefully and refer to them regularly. Successful students ask question before due dates. Successful students look up information first so that they ask informed questions. If they can’t find the answers, they contact the instructor via voice mail or email.

Successful students pay close attention to how they can best and most easily learn the material in a particular subject area. You may find it helpful to take a learning styles inventory to guide your study habits. You can access one online at http://www.metamath.com//1sweb/dvclearn.htm. If you have difficulty figuring out how best to learn the material in this class, please make an appointment to see me.

Discussion Questions: Discussion Board Lessons Must show a word count 350-400 word essays addressing the questions stated in the assignment. The essays should demonstrate your familiarity with the reading material and concepts, understanding of the topic discussed, your ability to conduct additional and relevant to the topic research and integrate the knowledge from the class material and other sources with your personal and professional experience. You are expected to cite and reference minimum three sources of information; it might include the class textbook, lecture notes, and any other sources you find during your research activities for each lesson.

You will lose one point for your postings each day after the due date. For example, if the due date is 8/30/13 and you do not post until 8/31 and your score is 10/10, you will receive 9/10 of posting a day late. If you are two days late, you will receive 8/10 and so forth.

Evaluating Criteria for Discussion Questions The responses to each lesson’s Discussion Questions will be assessed according to the following rubric: 5

10 points per lesson--relevant content provided to all questions for the lesson; well-organized, good writing mechanics (check spelling and grammar), evidence of relevant research; at least 3 sources are cited and referenced according to APA format 8 points per lesson—relevant content provided to all questions for the lesson, well organized, good writing mechanics, and evidence of relevant research at least 2 sources are cited and/or referenced according to APA format 6 points per lesson—relevant content provided to most of the questions for the lesson, reasonably well organized, writing mechanics is acceptable with only some spelling and grammatical errors, and at least 1 source is cited showing evidence of relevant research 5 points per lesson—relevant content provided to most of the questions for the lesson, reasonably well organized, writing mechanics is acceptable with only some spelling and grammatical errors, BUT no evidence of relevant research (no citations or references) 0 points per lesson—no response posted OR the content is insufficient, no organization, no evidence of research.

Discussion Participation Lessons Constructive comments on other classmates' postings, respectful communication style and overall active participation in the discussion board.

Evaluating Criteria for Discussion Participation: Must show a word count Your comments must at least 125 words each. The comments to each lesson’s Posting will be assessed according to the following rubric:

6 points per lesson—at least two comments are posted per lesson; the comments are constructive, acknowledge some of the points, arguments, propositions stated in the discussion posting(s) to which the comments are made. Comments must be at least 5 sentences for each one. 3 point per lesson—only one comment is posted per lesson; the comment is constructive, acknowledges some of the points, arguments, propositions stated in the discussion posting to which the comment is made. Comment must be at least 5 sentences for each one. 0 points per lesson—there are no comments posted; OR the comments are openly hostile; OR the comments are limited to simple greeting-like statements (“I agree/disagree”; “Well said,” etc.) without explanation or justification

Discussion Board Introduction – Must show a word count

The initial discussion board assignment, titled “Introduction” is to introduce yourself and your interests. You do not need references for this posting and you do not have to post comments on your classmates. You must have at least 300 words. 6

Profile Page The requirements for each section of the profile page are listed below:

Must have picture of yourself for full credit Interests/Hobbies: At least 3

Favorite Music: Favorite type and favorite song

Favorite TV At least 3 Shows:

Favorite Movies: At least 3

Favorite Books: At least 3

Favorite At least 1 Quotations:

Favorite At least 3 with description – describe even if it is a common site – be creative on the sites Websites:

Future Goals: At least 3

Most Memorable At least 1 with the reason it is your most memorable experience Learning Experience:

“I don’t have one is not an acceptable answer for above.”

Cultural Relativism Web Exercise - Do the web exercise at http://www.jcu.edu/philosophy/gensler/et/et-01-00.htm Click on web exercise, click on Cultural Relativism, scroll down and click on "forward". Do the exercise and follow it through to the end. Save the final page saying you have completed the exercise and submit it to the dropbox as proof of completion.

Movie Critique Essay – Choose one of the following movies - Gattaca or The Island or Erin Brokovich or Wall-e or The Day the Earth Stood Still (2008 version) This written essay should be typed using MS Word or RTF, it should not exceed two (2) pages, and should be double-spaced. The objective of this written assignment is to help you identify the key ethical implications of the technology presented on the chosen film. Your essay should attempt to provide an analysis of the ethical implications to society brought about by the technology presented in the film selected. I am NOT looking for a recount of the movie, but a summary of the key ethical aspects of the technology(ies) in question if it were to be applied to society. You should have at least 2 references other than the movie, the movie will the third reference. References are to be listed on the bottom of the second page. Submit the essay to the dropbox.

Exams:

You will have 12 true/false/multiple choice quizzes over the reading assignments from the textbook. 7

There will also be a midterm and final exams. The exams are multiple-choice and true/false. They are a random selection from the same question pool as the weekly quizzes.

Group Assignments: There will be one group assignment in this course—Team Power Point Presentation. Each student will be assigned to a team by the instructor. Each team will be able to communicate through its own discussion; team members can also communicate via e- mail, phone, or any other preferred and accepted by all members modes of communication. Please note, that it is NOT expected that the team should meet in person; however, this decision is within each team’s discretion as long as all members consent.

Group Project Proposal: The proposal is to be between ½ and 1 page long. Using APA style, define your topic and explain why your group chose this topic. You must use at least one reference for the proposal.

Group Project: You will be assigned to groups of 3 or 4 and together as a group you will select an area of technology and present how this technology has helped to change the world. Together you will develop a PowerPoint presentation of at least 12 slides post it to the discussion board. The team leader will also submit the Presentation to the dropbox. Be sure every member’s name is on the cover page. I expect to see creativity, graphics and information that is thorough enough for the reader to understand. Since this is strictly posted and not presented in person, the information must be clear and concise. Each member of the group is responsible for at least 3 references which will be cited in the text and in a reference list on the last slide.

Group Project Comments: Make constructive comments on two of your classmate’s group projects.

Final Research Paper: The paper must be 5 - 7 pages double spaced, using a size 12 font of either Times Roman or Arial. The paper should address the issues of ethics (theory and practices in work- related aspects of society). The focus is up to you. You may consider topics such as Globalization, Economics, and Human Rights, Information Technology, etc…, as it relates to ethics in today’s world. In general, choose a topic that is relevant to the course topics and discussions, on the one hand; and on the other, something that is relevant to your own professional, personal, and/or academic experience and interests.

The Paper must be written and organized according to APA format; particularly, pay attention to citations and references of research sources, and to the correspondence between citations in text of your essay and references at the end. It is expected that you will be using at least 10 different sources (minimum); that will include academic publications, national/international database, media/news reports, etc… The paper will be submitted to the dropbox. 8

All assignments must be submitted by the specified due dates outlined in this syllabus

Submission Instructions

Discussion Questions; Discussion Participation Comments: Type (or copy/paste from a word file) your answers, comments, and reference entries into the class main discussion board under the forums designated by the instructor. It is to your advantage to develop your posting in a word processing document and then copy it to Blackboard. The word processor will check spelling and grammar so you do not lose points on something easily correctible.

LETTER GRADES

Grades will be assigned based on the following percentages/scores:

Letter Grade 1000 - 925 A 924 - 830 B 829 - 730 C 729 - 630 D 629 - 0 F

The University’s General Education policy for this course requires students to write a minimum of 5,000 words in the course of the semester.

Writing assignments in this course will be comprised of:

 Short written reports (summary or evaluative style, 2-3 pages, 400-600 words)

 Short case scenarios (synthesis, 1-2 pages)

 Written case reports (Introduction, body, and conclusion; presentation skills)

 Executive summaries (summary or evaluative style, 1 page; presentations skills)

 Literature reviews and reports of relevant material

 Analytic and interpretive assignments based on critical reading, writing, and thinking skills.

 Students will choose a topic of their choice from the instructional subjects as a research paper for their final project in the class.

NOTE: All written assignments will be prepared using APA formatting.

HCA 417 9

Course Schedule Assign Due Description Date 1 1-24-14 Post your introduction on Discussion Board Post Discussion Board 1 Responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Review the APA PowerPoint Presentation under the Course Outline Read Morrison & Furlong Chapters 1 & 2 (Pages 1–66)

1-26-14 Post two comments on classmates Discussion 1 Complete Weekly Quiz 1

Suggested Reading: Rachels, J. (1999). The elements of moral philosophy, (3rd Ed.). New York, NY: McGraw-Hill College.

Stay current! Read about ethical dilemmas raised by the media, public or Government.

You can also find latest articles related to this topic as part of your discussion

PROFILE 1-30-14 Create Profile –answer all questions with picture

2 1-30-14 Post Discussion Board 2 Responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Spice for the Good Life (OCD) Read Healing the Wounds that Never Heal (OCD) Read Morrison & Furlong Chapters 3 & 4 (Pages 67–96)

2-2-14 Post two comments on classmates discussion 2 Complete Weekly Quiz 2

MANDATORY 2-6-14 Mandatory 500 word essay due – submit to dropbox ESSAY 3 2-6-14 Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints 10

Read Morrison & Furlong Chapters 5 & 6 (Pages 97-126)

2-9-14 Complete Weekly Quiz 3

Suggested Reading: Burke, J. G., & Eakin, M. C. (1979). Technology And change. San Francisco, CA: Boyd & Fraser Publishing Company. Contemporary technology. South Holland, IL: Goodheart- Willcox. Flowers, C. (1998). A science odyssey. William Morrow & Company, Inc. (also available on video at a local library).

You can also find latest articles related to this topic as part of your discussion

WEB 2/13/14 Cultural Relativism – Web Exercise Due EXERCISE http://www.jcu.edu/philosophy/gensler/et/et-01-00.htm

4 2-13-14 Post Discussion Board 3 Responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Good Health Drug (OCD) Read Desperate Air (OCD) Read Cloning Read Morrison & Furlong Chapters 7 & 8 (Pages 127–158)

2-16-14 Post two comments on classmates discussion 3 Complete Weekly Quiz 4

Suggested Reading: Mills, S. (1997). Turning away from technology: A new vision for the 21st century. Sierra Club Books.

5 2-20-14 Post Discussion Board 4 Responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Morrison & Furlong Chapters 9 & 10 (Pages 159–183)

2-23-14 Post two comments on classmates discussion 4 Complete Weekly Quiz 5 11

6 2-27-14 Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Oregon’s Death with Dignity (OCD) Read Quality of Life (OCD) Read Morrison & Furlong Chapters 11 & 12 (Pages 185–207)

3-2-14 Complete Weekly Quiz 6

GROUP 3-9-14 Group Project Proposal Due – team leader submits to PROPOSAL Dropbox on Group Assignments: There will be one group assignment in this course— Team Power Point Presentation. Each student will be assigned to a team by the instructor soon after the midterm exam. Each team will be able to communicate through its own discussion forum accessible only to the assigned members of the team; team members can also communicate via e-mail, phone, or any other preferred and accepted by all members modes of communication. Please note, that it is NOT expected that the team should meet in person; however, this decision is within each team’s discretion as long as all members consent.

Group Project Comments: Make constructive comments on two of your classmate’s group projects. blackboard – only one submission per group MIDTERM 3-9-14 Midterm exam due (Posted from 3-7-14 to 3-9-14) 12

EXAM DUE 7 3-13-14 Post Discussion Board 5 responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Embryonic Stem Cells May Be Necessary (OCD) Read Genetics and Intergenerational Concerns (OCD) Read GenEthics Consortium Cases… (OCD) Read Morrison & Furlong Chapters 13 & 14 (Pages 209–241)

3-16-14 Post two comments on classmates discussion 5 Complete Weekly Quiz 7

8 3-20-14 Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Read Morrison & Furlong Chapters 15 & 16 (Pages 243–276)

3-23-14 Complete Weekly Quiz 8

9 3-27-14 Post Discussion Board 6 responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Population Growth Sentencing Millions To Hydrological Poverty (OCD) 20th Century Power System Incompatible With Digital Economy (OCD) Read Morrison & Furlong Chapters 17 & 18 (Pages 277–316)

4-6-14 Post comments to two classmates discussion board 6 Complete Weekly Quiz 9

SPRING March 29, 2014 to April 4, 2014 BREAK MOVIE 4-6-14 Essay on one of the following movies (your choice) CRITIQUE Due: Erin Brockovich, Wall-e, or The Day the Earth Stood Still (2008 version)

10 4-10-14 Read Introduction Read Objectives 13

Read Key Concepts Review Chapter PowerPoints The Debate Over Assessing Technology (OCD) Forced Innovation (OCD) President's Information Technology Advisory Committee (PITAC)- Report to the President (OCD) Browse Government site http://www.ostp.gov/cs/issues/technology Read Morrison & Furlong Chapters 19 & 20 (Pages 317–343)

4-13-14 Complete Weekly Quiz 10

11 4-17-14 Post Discussion Board 7 responses Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints The Ethics of Weapons Research for Insiders and Outsiders (OCD) Abstract of the Paper for the 27-28 January 2002 (OCD) Read Morrison & Furlong Chapters 21 & 22 (Pages 345–374)

4-20-14 Post two comments on classmates discussion 7 Complete Weekly Quiz 11

12 4-24-14 Read Introduction Read Objectives Read Key Concepts Review Chapter PowerPoints Falling Through The Net Ii: (OCD) Read Morrison & Furlong Chapters 23 & 24 (Pages 375–207)

4-27-14 Complete Weekly Quiz 12

13 & 14 5-1-14 Lesson 13 Work on Group Projects Read Introduction Read Objectives Read Key Concepts Rights and Wrongs: A guide to Rights in the Internet (OCD) Report to Congress: Joint Study of Section 1201(g) of the Digital Millennium Articles on Healthcare 14

Lesson 14 Post Discussion Board 8 responses Read Introduction Read Objectives Read Key Concepts

5-4-14 Post two comments on classmates discussion 8

FINAL PAPER 5-4-14 Final Research Paper submitted to dropbox

GROUP 5-6-14 Group Project Posted to Discussion Board - team PROJECT leader also submits to dropbox – only one submission per group 5-8-14 Post two Individual comments on group postings FINAL EXAM TBA Final Exam – Week of May 12, 2014 to May 17, 2014

*Instructor reserves the right to alter or change assignments. Changes in the syllabus will be announced via email and on the Beachboard. It is a student’s responsibility to remain updated on course changes.

Bibliography

Andersen, A. (2001). Changing the U.S. health care system. Indianapolis, IN: Jossey-

Bass.

Ashcroft, R. E., Dawson, A., Draper, H. & McMillan, J. R. (2007). Principles of health

care ethics, (2nd ed.). Online ISBN: 9780470510544. DOL:

10:1002/9780470510544.

Ashley B. & O’Rourke, K. (2002). Ethics of health care: An introductory

textbook. Washington, DC: Georgetown University Press.

Badaracco, J. Jr. (1997). Defining moments: When managers must choose between

right and right. Boston, MA: Harvard Business School Press.

Bauchspies, W. K., Croissant, J., & Restivo, S. (2006). Science, technology, and society:

A sociological approach. Malden, MA: Blackwell 15

Boyle, P. et al. (2001). Organizational ethics in health care: Principles, cases, and

practical solutions. Indianapolis, IN: Jossey-Bass.

Chadwick, R. (Ed.), (2001). The concise encyclopedia of the ethics of new technologies.

San Diego, CA: Academic Press.

Donaldson, T., & Dunfee, T. (1999). Ties that bind: A social contracts approach to

business ethics. Boston, MA: Harvard Business School Press.

Donaldson, T., & Werhane, P. (1999). Ethical issues in business: A philosophical

approach. New York, NY: Simon & Schuster.

Ermann, D., Williams, M., & Shauf, M. (1997). Computers, ethics and society. London:

Oxford University Press.

Harris, D. (2003). Contemporary issues in healthcare law and ethics. Health

Administration Press and AUPHA.

Garrett, T. M., Baillie, H. M., & Garrett, R. M. (2009). Health care: Principles and

problems. (5th ed.). Upper Saddle River, NJ: Prentice Hall. ISBN – 10:

0132187906

George, R. T. (2002). The ethics of information technology and business. Hoboken, NJ:

Wiley, John & Sons, Inc. ISBN: 13: 9780631214250.

Kleinman, D. L. (2005). Science and technology in society. Malden, MA: Blackwell.

MacKinnon, B. (2010). Ethics: Theory & contemporary issues – Concise Edition.

Lexington, KY: Cengage Learning. ISBN: 13: 9781111435837.

Seedhouse, D. (2009). Ethics: The heart of healthcare. (3rd ed.). Hoboken, NJ: Wiley,

John & Sons, Inc. ISBN: 13: 9780470018132. 16

Spencer, E. (2000). Organization ethics in health care. Oxford, England: Oxford

University Press.

Webley S., & More, E. (2003). Does business ethics pay? Ethics and Financial

Performance. The Institute of Business Ethics.

Winston, M. E., & Edelbach, R. D. (2008). Society, ethics, and technology. (4th ed.).

Belmont, CA: Wadsworth Group/Thomson Learning.

Online References:

www.onlineethics.org www.scu-edu/scu/centers/ethics/homepage www.cnn.com/tech www.legalethics.com www.luc.edu/depts/ethics www.nist.gov www.usoge.gov http://www.business-marketing.com/store/article-businessethics.html http://www.gaebler.com/Small-Business-Technology-Ethics.htm http://www.abanet.org/tech/ltrc/research/ethics/ http://www.suite101.com/content/ethically-influencing-others-in-the-workplace- a280408 http://www.springer.com/computer/swe/journal/10676 http://www.academon.com/Term-Paper-Technology-and-Ethical- Guidelines/96683

Appendix A

CSULB HCA COMPETENCIES - From ACHE Competencies Assessment Tool, 2010

The Healthcare Leadership Alliance (HLA) Competency Directory is comprised of 297 specific competencies, organized into 5 domains (http://www.healthcareleadershipalliance.org/). CSULB’s Health Care Administration Department has adopted these competencies as the basis for its curriculum, effective 2010. The domains are listed and defined below, with the principal areas included in each domain. HCA graduates are expected to demonstrate competence in aspects of all five domain areas.

Domain 1 – Communication and Relationship Management. The ability to communicate clearly and concisely with internal customers, establishes and maintains relations, and facilitates constructive interactions with individuals and groups. A. Relationship Management B. Communication Skills 17

C. Facilitation and Negotiation

Domain 2 – Leadership. The ability to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance. According to the HLA model, leadership intersects with each of the other four domains. A. Leadership Skills and Behavior B. Organizational Climate and Culture C. Communicating Vision D. Manage Change

Domain 3 – Professionalism. The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. A. Personal and Professional Accountability B. Professional Development and Lifelong Learning C. Contributions to the Community and Profession

Domain 4 – Knowledge of the Healthcare Environment. The understanding of the healthcare system and the environment in which healthcare managers and providers function. A. Healthcare Systems and Organizations B. Healthcare Personnel C. The Patient’s Perspective D. The Community and the Environment

Domain 5 – Business Skills and Knowledge. The ability to apply business principles, including systems thinking, to the healthcare environment. A. General Management B. Financial Management C. Human Resource Management D. Organizational Dynamics and Governance E. Strategic Planning and Marketing F. Information Management G. Risk Management H. Quality Improvement

My Rubric for Grading Research Paper 18

Levels of Writing Quality Research Paper for the Following Classes (HCA 417i, 410, and422i, 457i)

Writing quality research paper for my course will be evaluated using the features defining the four levels. A passing grade for the writing quality of the paper will be achieved by writing at Level 3.

Level 1 Writing (Beginner). Features of these papers:  Ill-defined or no thesis  Unfocused sense of audience  Inadequate organization and/or development  Inappropriate or insufficient details to support ideas  Does not demonstrate understanding of topic beyond a surface level  Multiple errors in grammar, diction, sentence structure, or spelling

Level 2 Writing (Novice). Features of these papers:  Vague purpose or multiple purposes  Sense of audience wavers  Evident but inconsistent development  Does not advance an argument with adequate support  Demonstrates some understanding of the topic, but does make connections among ideas  Lack of language facility with frequent errors

Level 3 Writing (proficient). Features of these papers:  Expresses a clear, coherent thesis  Sticks to the purpose and provides adequate transitions among ideas  Connects ideas within the material and to other ideas and sources  Moves beyond surface understanding and demonstrates facility with topical and disciplinary knowledge  Conveys a sense of audience with appropriate use of disciplinary language  Advances argument with sound evidence and references  Readability enhanced by facility with language and sentence conventions

Level 4 Writing (Advanced). Features of these papers:  Insightful, creative or skillfully designed purpose  Sense of audience demonstrated through form and language  Demonstrates disciplinary understanding and interconnections; makes links that suggest the discovery of new information or new ways of designing/displaying information  Effective organization contributes to full development of presentation 19

 Innovatively or expertly advances argument with well-researched evidence and documentation  Work enhanced by facility in language use, range of diction, and syntactic variety

Dichotomous Scale for Evaluating Writing

Yes No Substance ______1. Paper addresses the issue. ______2. Paper has a focus, central idea. ______3. Paper develops major aspects of the central idea. ______4. Paper shows awareness of importance of main ideas.

Organization ______5. Structure or pattern of the paper is clear. ______6. Paper has an introduction, development, and conclusion. ______7. Each paragraph is coherent. ______8. Transitions from one idea to next are logical.

Mechanics ______9. Sentence structure is coherent ______10. Sentences are not awkward. ______11. Sentences are varied. ______12. Errors in use of verbs are few. ______13. Errors in use of pronouns are few. ______14. Errors in use of modifiers are few. ______15. Errors in word usage are few. ______16. Punctuation errors are few. ______17. Spelling errors are few.

Evidence ______18. Statements are accurate. ______19. Opinions are adequately supported. ______20. Sources are identified and documented appropriately.

Mechanics (alternative) ______Paper shows control of grammar. ______Paper shows control of syntax. ______Paper has few misspellings.

Appendix D

CRITERIA FOR GRADING A Grade 20

 Participate in all group activities/assignments/discussions  Take all quizzes (92%)  Write a research paper (must include 10 references, not less than 7 pages, written in APA style, must grammatically sound, and must be a very good quality report)  Take mid-term examination (must score 92%)  Take final exam (must score 92%)

B Grade

 Participate in all group activities/assignments/discussions  Take all quizzes (85% or higher)  Take mid-term examination (must score 85% or higher)  Take final exam (must score 85% or higher)  Research paper acceptable

C Grade  Participate in all group activities/assignments/discussions  Take all quizzes (75%)  Take mid-term examination (must score 75% or higher)  Take final examination (must score 75% or higher)  Poor final research paper