Vendor S Brief Help Line

VENDOR’S BRIEF HELP LINE Website: https://www.eproc.bihar.gov.in

Registration 1. Click “Registration”, available on Right Top of Home Page and provide all the details.

2. Get the User id and password instantly. (a) Submit the required documents uploaded during registration (PAN/Company Registration/ Request Letter) (b) Registration Fee Amount in offline mode through only DD of Rs. 3435/- (Rupees three thousand four hundred twenty only included all tax) to the e-Procurement Helpdesk to enable your account or make the payment of same amount through available e-Payment modes during process of registration.

Tender Free To download the tender notifications and corrigendum free of cost view from website, follow the steps given below:

1. Click “TENDER FREE VIEW” on the home page. 2. Provide all or any one of the options like “Tender Number”, “Region”, “Estimated Cost”, “Request Dates (from and to)”, “Tender Submission date” or “any key words from Tender Description” 3. Click “Submit” to view the results. A list of tenders shall appear on the screen. 4. Click to print the notification. 5. Click to view the cost free documents.

1. Click / Double Click to open the Microsoft Internet Explorer (This icon will be located on the Desktop of the computer). Or 2. Go to Start > Programs > Internet Explorer. 3. Type website address https://www.eproc.bihar.gov.in in the address bar, to access the Login Screen.

Participation 1. One should have User id and password to participate in the tender online. 2. Enter the website using user id and password. 3. Click “Un Applied” to view / apply for new tenders. 4. Click icon to request the tender. 5. Click “Select Company” to switch over from one company to another. Download Documents 1. Click to view the tender documents which are received by the user. 2. Tender document screen appears. Click “Click here to download” to download the documents.

Upload files – 1. Click “Click here to Attach the General Documents” to Schedule B, upload all the documents which are already saved in the EMD/mandatory vendor profile. This is the important and first step to be documents performed to avoid disqualification. 2. Click “Click here to enter EMD Details” to feed the EMD details and upload the scanned EMD. 3. You can also pay EMD Fee online through Internet Payment Gateway (Master/Visa Card) or Internet Banking of Axis Bank or using NEFT/RTGS Challan under e-Payment Links. (Note- Kindly use only uniquely System generated challan, individually for each payment each tender while making payments through NEFT/RTGS). View detailed help for more information. 4. When the user finishes with the filling and uploading of scanned BG/DD, the “Red color” will automatically turn to “Black color” which reflects that the user is two steps ahead for the submission. 5. Click “Click here to Download Empty Document” to download the Schedule B and fill the same without changing the “File Name” and save on to the computer. 6. Click “Click here to upload the Filled File”, select the filled file which was already filled and saved in the same name. Click “OK” to upload the filled Schedule B to the tender. 7. Note that when the user uploads the filled Schedule B, the “Red color” will automatically turn to “Black color” which reflects that user is ready for the final submission. 8. Provide all the mandatory documents requested by the official.

To Upload / 1. To attach the additional documents to any tender click attach the “Document Library” and upload the same. additional 2. Attach the required documents to the concerned tenders documents from general document section to the tender document screen.

To Submit the 1. Prior to submission, verify whether all the required Tender documents have been attached and uploaded to the particular tender or not because once submitted bids cannot be taken back. 2. After submission of tender, get acknowledgement of submitted tender. This is the proof of Tender submission where bid control number is mentioned. This will available in Acknowledgement Copy under Acknowledgement section in Bid Document screen of the concerned submitted tender. To participate 1. Tender opening event can be viewed online. for the opening 2. Competitors bid sheets are available in the website for all the participated bidders.

E-Tendering Phone Number:- 0612 – 2523006 / 7542028164 support Help Line