Third Workshop on Trust Within and Between Organizations

4th WORKSHOP ON TRUST WITHIN AND BETWEEN ORGANIZATIONS

October 25-26, 2007, VU University, De Boelelaan 1085, 6th Floor.

CHAIRS:

KATINKA BIJLSMA-FRANKEMA, Associate Professor of Organization Theory, VU University Amsterdam, Professor of Organization Sciences at EIASM

SIM SITKIN, Professor of Management, Faculty Director Center of Leadership and Ethics, Fuqua School of Business, Duke University, Durham, NC, USA, Professor of Organization Science, VU University Amsterdam

KEY NOTE SPEAKERS

KAREN COOK, Ray Lyman Wibur professor of Sociology, Stanford University, USA

DONALD FERRIN, Associate professor of Organizational Behavior,Lee Kong Chian School of Business, Singapore University.

AKS ZAHEER, Curtis L. Carlson Professor of Strategic Management & Organization, Director Strategic Management Research Center, Carlson School of Management University of Minnesota, USA

1 Thursday October 25

8.00-8.4 Registration and coffee

8.45-9.00 Welcome

9.00-9.45 (C 659) KEY NOTE DON FERRIN: The effects of culture on trust: Much to do, or much ado about nothing?"

9.45-10.15 Coffee

10.15- 11.15 Paper presentation session 1

12.20- 13.45: Lunch

15.15-15.30 Refreshments

15.30 – 16.15 (C 659) KEY NOTE KAREN COOK: Trust and it’s consequences for social relations and social structures

18.00-22.00 BUFFET AT “DE AMSTEL” Hosted by the Faculty of Social Sciences, VU University Amsterdam.

Friday October 26

8.45-9.30 (C 659) KEY NOTE AKS ZAHEER: Trust in Inter-organizational relations: state of the art and promising directions for future research

9.30-10.00 Coffee

11.30 –12.30 Plenary Panel session: Trust and Research Methods: How we did it - and how we should have done it…Chairs: Fergus Lyon, Middlesex University

Guido Möllering, Max Planck Institute for the Study of Societies.

Panelists: Katinka Bijlsma-Frankema, VU University Amsterdam Don Ferrin, Singapore Management University 2 Mark Saunders, Oxford Brookes University Sim Sitkin, Duke University Antoinette Weibel, University of Zürich

12.30-1.45: Lunch

13.45- 15.15: Paper presentation session 6

15.15-15.45 refreshments

15.45- .17.15: Paper presentation session 7

17.15- 18.00 (C659) Closing session

EIASM Workshop on Trust When arriving at the tramstop VU, take the route at the backside of the main building (1on the map), to the Entrance nr. 1085 (see arrow) ( Wis & Natuurkundegebouw).

Take the elevator to the 6th floor, there will be signs as to where you have to go!

The room numbers of the Workshop are: F669, C669, C659, C629, C623 C629; C656B; C656C; F637

See you at the Workshop!

3 SPECIAL THEME SESSIONS AND CHAIRS:

I: THE CREATION, MAINTENANCE AND REPAIR OF TRUST WITHIN ORGANIZATIONS CHAIRS: Kurt T. Dirks, Olin School of Business, University of Washington in St Louis, USA Roy J. Lewicki, The Ohio State University, Columbus, USA

II: THE EVOLUTION OF TRUST AND DISTRUST IN INTERORGANIZATIONAL RELATIONSHIPS CHAIRS: Paul W.L. Vlaar, RSM Erasmus University Rotterdam, The Netherlands. Dries Faems, Catholic University Leuven, Research Centre for Organisation Studies. Anoop Madhok, Schulich School of Business, York University, Toronto

III: MANAGING TRUST IN BUSINESS RELATIONSHIPS: OVERCOMING TRUST FAILURE CHAIRS: Sandro Castaldo, SDA School of Management Bocconi University Fabrizio Zerbini, SDA School of Management Bocconi University

IV: TRUST OR DISTRUST IN ENTREPRENEURIAL RELATIONS CHAIRS: Roxanne Zolin, Naval Postgraduate University, Monterey, CA. Tom Elfring, Free University Amsterdam

V: TOWARD A SYSTEMATIC UNDERSTANDING OF TRUST AND BOUNDARIES CHAIRS: Guido Möllering, Max Planck Institute for the Study of Societies, Köln, Germany Don Ferrin, Singapore Management University, Singapore Nicole Gillespie, University of Warwick, UK

VI: MISALLOCATED TRUST, CAUSES, PROCESSES AND CONSEQUENCES CHAIRS: Richard Priem, University of Wisconsin–Milwaukee, USA Antoinette Weibel, University of Zurich, Switzerland

VII: TRUST AND SOCIAL CAPITAL CHAIRS: Denise Rousseau, Carnegie Mellon University Pittsburgh, USA Jose Maria Peiro, University of Valencia, Spain

VIII: TRUST AND NEW TECHNOLOGIES CHAIRS: Teemu Kautonen, University of Vaasa , Finland Heikki Karjaluoto, University of Oulu, Finland

IX: TRUST AND HRM CHAIRS: Rosalind Searle, Open University, UK Denise Skinner, Coventry University, UK

X: TRUST IN THE CONTEXTS OF PROFESSIONAL WORK CHAIRS: Keith Jackson, SOAS – University of London, UK Gerhard Smid, SIOO, Interuniversity Center for Organization Studies and Change management, Utrecht, The Netherlands

4 1-Thursday 10.15-11.15

Locations: C623, C659, C669

Trust & Boundaries 1 Evolution of Trust and Social processes in Distrust in Inter- the Organizational Relations-1 development of trust

(C623) (C659) (C669) Chair: Chairs: Chairs: Nicole Gillespie Paul Vlaar, Kurt Dirks, Dries Faems, Roy Lewicki Anoop Madhok

Michele Williams Frens Kroeger Lakshmi Balachandra

THREAT REGULATION AND TRUST INTERPERSONAL TRUST IN TRUST NETWORKS, SOCIAL ACROSS BOUNDARIES: AN INTERORGANIZATIONAL NETWORKS, TRUST EMPIRICAL INVESTIGATION RELATIONSHIPS: A STEP-BY-STEP DEVELOPMENT AND THE MODEL OF TRUST BUILDING STRATEGIC DECISION MAKING PROCESS

Discussant: Haugen Gausdal Discussant: Rus

Fergus Lyon & Francis Harris Anne Haugen Gausdal Andrej Rus

COLLABORATIVE RESEARCH CREATING INTERPERSONAL TRUST TRUST AND TIES: THE PROJECTS- BUILDING TRUST BY NETWORK REFLECTION INTERACTION OF ACROSS PROFESSIONAL AND INTERPERSONAL AND DISCIPLINARY CULTURAL INSTITUTIONAL TRUST BOUNDARIES

Discussant: Discussant: Kroeger Balachandra

5 2-Thursday 11.20-12.20

Locations: C623, C629, C659, C669

Trust & Trust or Distrust in Trust and New Drivers of Boundaries Entrepreneurial Technologies-1 Trustworthiness -2 Relations-1

(C629) (C659) (C669) (C623) Chair: Chairs: Chairs: Chair: Don Ferrin Roxanne Zolin, Teemu Kautonen, Andreas Hoecht Tom Elfring Heikki Karjaluoto

Oksana Loginova & Graham Dietz, Frits Mohammed Ibrahim & Alessio Castello & Nicole Gillespie Wijbenga & Rebecca Eric van Heck Francis Bidault Stratling

TRUST IN THE AGENCY PROBLEM DISTINCTIVE INFLUENCES TRUST AND INTERNATIONAL FOR ENTREPRENEURIAL OF INFORMATION CREATIVITY: DEVELOPMENT FIRMS: WHY SOME QUALITY ON TRUSTING IDENTIFYING KEY PROJECTS: A CASE NEOCLASSIC SOLUTIONS BELIEVES AND DRIVERS OF STUDY OF THE JUSTICE FAIL PERCEIVED RISKS: AN TRUSTWORTHINESS IN SECTOR REFORM EXPERIMENTAL STUDY INNOVATION- PROGRAMME IN NIGERIA ORIENTED PROJECTS

Discussant: Discussant: Discussant: Lev-On Welpe Martinez

Francine Schlosser & Isabell Welpe, Audrey Azi Lev-On, Cristina Gerry Korsgaard & Harry Bicchieri & Alex Chavez Moyano Ignacio Kerr Sapienza Martinez

ENTREPRENEURS’ TRUST COMMUNICATION IN INVESTIGATING THE IMMINGRANT IN THEIR INVESTORS: TRUST GAMES DYNAMICS OF TRUST ENTREPRENEURS: EARLY VERSUS LATER IN GOVERNMENT: TRUST AS THE STAGES OF THE DRIVERS AND CONSEQUENCE OF RELATIONSHIP EFFECTS OF POLICY SUCCESSFUL SOCIAL INITIATIVES AND INVESTMENTS FRAMED GOVERNMENT BY ESTABLISHED RULES ACTION OF INTERACTION Discussant: Discussant: Discussant: Dietz Ibrahim Castello

6 3-Thursday 13.45-15.15

Locations: C623, C629, C659, C669, F669

Trust in the Trust and HRM-1 Distrust and the Trust and New Trust in Public- Context of Repair of Trust Technologies-2 Private Professional Partnerships Work

(C623) (C629) (C659) (C669) (F669) Chairs: Chairs: Chairs: Chairs: Chair: Keith Jackson, Rosalind Searle, Kurt Dirks, Teemu Kautonen, Andrej Rus Ger Denise Skinner Roy Lewicki Heikki Karjaluoto har d Smi d

Sylwia Ciuk Antoinette Weibel et al Pieter Desmet, Roxanne Zolin Jens Roehrig David de Cremer, CONSULTING TALK Eric van SHOW THE TEMPORAL PERCEPTIONS OF Dijk EFFECTS OF VIRTUAL DYNAMICS OF ORGANIZATIONAL TEAMWORK ON SUPPLY CHAIN TRUSTWORTHINESS- AN CAN I BUY TRUST TRUST EXPLORATORY STUDY AGAIN? TRUST GOVERNANCE: RESTORATION AS A CONTRACTUAL AND FUNCTION OF RELATIONAL VIOLATION TYPE AND COMPONENTS IN P-P COMPENSATION SIZE SUPPLY ARR.

Discussant: Discussant: Discussant: Langer Costa Amiraly Discussant: Saunders

Andres Guiral et al. Denise Skinner & Cecily Cooper, Kurt Michael Grimsley & Sander van Garsse Rosalind Searle Dirks, Peter Kim & Anthonie Meehan & Koen Verhoest Don Ferrin

TRUSTING TRUST IN THE CONTEXT UNDERSTANDING THE GAINING THE WORLD TRUST IN PUBLIC- AUDITORS’ OPINION: OF PERFORMANCE EFFECT OF AND LOSING THE PRIVATE IS SOCIAL CAPITAL APPRAISAL SUBSTANTIVE SOUL? – TRUST IN PARTNERSHIPS ENHANCED? RESPONSES ON ELECTRONIC TRUST FOLLOWING A GOVERNMENT TRANSGRESSION

Discussant: Discussant: Discussant: Discussant: Ciuk Desmet Zolin Roehrig

Andreas Langer Bernardo Jose Mark Saunders, Cristina Costa & Akil Amiraly Keating Adrian Thornhill, Semir Daskapan Charles Evans TRUST AND DISTRUST TRUST TWO-WAY TRUST BETWEEN FRENCH TRUST IN GLOBALLY MANAGEMENT AS AND HUMAN THE CREATION AND AND INDIAN DISTRIBUTED CONTEMPORARY MAINTENANCE OF STAKEHOLDERS: RESOURCES ORGANIZATIONS: THE PROFESSIONAL TRUST AND CASE OF MANAGEMENT ROLE OF COMPETENCE AND DISTRUST: AN INSTALLATION OF INFORMATION PERFORMANCE ORGANIZATIONALLY WATER METERS IN SYSTEMS CHENNAI BASED EXPLORATION 7 Discussants: Discussant: Discussant: Discussant: Grimsley Guiral Dirks Van Garsse 4-Thursday 16.15-17.15

Locations: C623, C659, C669

Evolution of Trust and Trust in Manager- Trust and Social Capital- Distrust in Inter- Employee 1 Organizational Relations- Relations 2

(C623) (C659) (C669) Chairs: Chair: Chairs: Paul Vlaar, Katinka Bijlsma-Frankema Denise Rousseau, Dries Faems, Jose Maria Peiro Anoop Madhok

Evelien Croonen & Joost Stacey Conchie & Ian Anja Iseke Miedema Donald

DISTINGUISHING TRUST TRUST AND FAIRNESS IN SOCIAL CAPITAL FORMATION IN BELIEFS FROM TRUST ORGANIZATIONS AND THE ROLE INTERORGANIZATIONAL EMOTIONS WHEN PREDICTING RELATIONSHIPS: THE CASE OF OF TRUST AS MEDIUM OF IN-ROLE AND EXTRA-ROLE EXCHANGE FRANCHISING SAFETY BEHAVIOR

Discussants: Discussant: Discussant: Long Van den Abbeele Van der Borg

Alexandra van den Abbeele & Chris Long, Sim Sitkin, Wieke van der Borg, Tom Henri Dekker Laura Cardinal Redman & Graham Dietz

PARTNER SELECTION, MANAGERIAL ACTION TO BUILD TRUST IN THE WORKPLACE: A KNOWLEDGE ACQUISITION AND TRUST, FAIRNESS, AND MULTIPLE CONSTITUENCIES INTERFIRM GOVERNANCE DESIGN CONTROL IN ORGANIZATIONS: APPROACH THE EFFECT OF CONFLICT

Discussant: Discussant: Discussant: Croonen Conchie Iseke

8 5-Friday 10.00-11.30

Locations: C623, C629, C659, C669, F669

Trust and Trust and Evolution of Trust in Teams: Trust and New HRM-2 Social Capital- Trust and Antecedents, Technologies- 2 Distrust in Inter- Processes and 3 Organizational Outcomes Relations-3

(F669) (C623) (C659) (C 669) (F669) Chairs: Chairs: Chairs: Chairs: Chairs: Rosalind Searle, Denise Paul Vlaar, Kurt Dirks, Teemu Denise Skinner Rousseau, Dries Faems, Roy Lewicki Kautonen, Heikki Jose Maria Peiro Anoop Madhok Karjaluoto

Calvin Burns & Severin Hornung Kerstin Neumann Cristina Costa, Sonja Grabner- Stacey Conchie & Jűrgen Glaser Katinka Bijlsma & Kräuter & Rita Bart de Jong Faullant WORKING APART, TRUST AND THE YET FEELING KEEP GOING: THE TRUST PERSONALITY, PSYCHOLOGICAL CLOSE? A STUDY ROLE OF TRUST, DEVELOPMENT IN TRUST, PERCEIVED CONTRACT FOR ON TRUST AND CONTROL AND PROJECT TEAMS: RISK, AND THE HEALTH AND RECIPROCITY COMPLEMENTARITY IMPLICATIONS FOR ADOPTION OF SAFETY UNDER FLEXIBLE IN THE POST COOPERATION, INTERNET BANKING WORK CONDITIONS FORMATION PERIOD MONITORING AND OF INTER- TEAM PERFORMANCE ORGANIZATIONAL (WORK IN PROGRESS) RELATIONSHIPS . Discussant: Discussant: Discussant: Discussant: Alexopoulos Mach Piera Grosso Vlaar

Finian Buckly & Dirk de Clercq, Lovisa Näslund Sǿren Jagd & Jeppe Teemu Kautonen Colleen Farrell Narongsak Hǿjland et al Thongpapanl & THE ROLE OF Dimo Dimov UNDERSTANDING THE THE CREATION OF SOURCES OF TRUST IN THE OTHER – TRUST TRUST RELATIONS IN TRUST IN MENTORING THE ROLE OF DEVELOPMENT AN ORGANIZATIONAL PERMISSION EXPERIENCE AND CROSS- BETWEEN EMPOWERMENT BASED MOBILE ITS INFLUENCE ON FUNCTIONAL MANAGEMENT PROJECT MARKETING: A INTENTION TO SOCIAL CAPITAL IN CONSULTANTS AND CROSS-COUNTRY STAY ORGANIZATIONAL CLIENT COMPARISON INNOVATION ORGANIZATIONS

Discussant: Discussant: Discussant: Discussant: Hornung Neumann De Jong Grabner

Shay Tzafrir Angelos Paul Vlaar & Elko Merce Mach Piera, Monica Grosso et Alexopoulos & Klein Simon Dolan & Shay al Kathy Monks Tzafrir HUMAN REVISITING THE INFORMATION RESOURCES SOCIAL CAPITAL, DEBATE: THE SHARING WITH E- MANAGERS’ TRUST AND INFLUENCE OF VALIDATION OF A VENDORS: THE TRUST IN THEIR KNOWLEDGE TRUST, CONTROL TRIAXICAL MODEL OF EMERGING ORGANIZATION TRANSFER: A AND TRUST AND TESTING CRITICAL ROLE OF AND ACTUAL COMMUNITY-BASED UNDERSTANDING ON ITS RELATION TO TRUST TURNOVER VIEW INTERORGANIZATION TEAM PERFORMANCE AL PERFORMANCE

Discussant: Discussant: Discussant: Discussant:9 De Clercq Näslund Jagd Kautonen 6-Friday 13.45-15.15

Locations: C623, C629, C659, C 669, F637 Trust or Evolution of Trust and Managing Misallocated Distrust in Trust and Control within Trust in Trust, causes, Entrepreneurial Distrust in Inter- Organizations Business processes Relations-2 Organizational Relations and Relations-4 consequences -1

(C623) (C629) (C659) (C669) (C629) Chairs: Chairs: Chair: Chairs: Chairs: Roxanne Zolin, Paul Vlaar, Dries Cristina Costa Sandro Richard Priem, To Faems, Anoop Castaldo, A m Madhok Fabrizio nt Elfri Zerbini oi ng n et te W ei b el

Andreas Hoecht & Kirsimarja Erkki Vuorenmaa André de Waal Guido Möllering Laura Wilson- Blomq & Vanessa Edwardes vist Burgmans

RISK, TRUST, FRAUD THE DEVELOPMENT THE INFLUENCE INVITING OR AND NETWORKS: UK TRUST AND DISTRUST OF TRUST IN THE OF CURRENT AVOIDING AND GERMAN IN AN EVOLUTION OF TRUST AND CORPORATE DECEPTION EMIGRANT A KNOWLEDGE- CONTROL GOVERNANCE THROUGH TRUST ENTREPRENEURS IN BASED ECOSYSTEM RELATIONSHIP CLIMATE ON SPAIN STKEHOLDER TRUST Discussant: Discussant: Discussant: Zolin Discussant: Khodyakov Discussant: Skinner Latusek Kumar

Lovisa Näslund David de Cremer & Chris Long Rosario Garcia Piers Myers Eric van Dijk et al

THE SOUND OF APOLOGIES EXAMINING THE MICRO-NETWORKS SILENCE-TRUST AND RESTORING TRUST IN MANAGERS’ DEVELOPMENT OF TRUST AND SOCIAL NETWORKS BARGAINING GAMES: EFFORTS TO OF RELATIONAL DISTRUST: A CASE IN SWEDISH THE ROLE OF INTEGRATE THEIR TRUST IN STUDY THEATRE RECIPIENTS’ FEELING CONTROL AND INTERNATIONAL OF UNCERTAINTY TRUSTWORTHINES STRATEGIC S PROMOTION ALLIANCES ACTIVITIES Discussant: Discussant: Discussant: Discussant: Discussant: Hoecht Blomqvist Vuorenmaa De Waal Möllering

Roxanne Zolin, Dominica Latusek Dmitri Khodyakov Amarendra Denise Skinner, Teemu Kautonen & Kumar et al Antoinette Weibel Andreas Kuckertz & Graham Dietz COOPERATION OUT THE COMPLEXITY TRUST IN THE TRUST AND THE OF DISTRUST: THE OF TRUST- GOVERNANCE STRENGTH OF TIES STUDY OF BUYER- CONTROL OF CLIENT THE GIFT OF IN SUPPLIER RELATIONSHIPS IN SUPPLIER TRUST: A ENTREPRENEURIAL RELATIONSHIPS IN CREATIVE RELATIONSHIPS POISONED NETWORKS: A HIGH TECH INDUSTRY ORGANIZATIONS: A IN INDIAN CHALLICE? PRELIMINARY STUDY IN DUSTRY IN QUALITATIVE SOFTWARE POLAND ANALYSIS OF A OFFSHORE CONDUCTORLESS DEVELOPMENT ORCHESTRA CENTRES 10 Discussant: Discussant: Discussant: Discussant: Näslund De Cremer Discussant: Long Garcia Myers 7-Friday 15.45-17.15

Locations: C623, C629, C659, C 669, F 669

Trust across Misallocated Cognitive and Trust and the Trust and Cultures Trust Causes, Affect Institutional Social Processes and Processes in Context Capital-3 Consequences the -2 Development of Trust

(C 623) (F669) (C 629) (C659) (C669) Chair: Chairs: Chairs: Chair: Chairs: Keith Jackson Richard Priem, Kurt Dirks, Sim Sitkin Denise Antoi Roy Lewicki Rousseau, nette Jose Maria Weib Peiro el

Hendrik Jan Margit Osterloh, Jennifer Dunn Guido Möllering & Boris Blumberg, Schumann et al. Bruno Frey, Fabian Florian Stache Jose Maria Homburg & Peiro, Robert CROSS-CULTURAL Antoinette Weibel REPUTATION AND TRUST Roe DIFFERENCES IN THE TRUST: A MULTI- DEVELOPMENT IN DEVELOPMENT OF PERFORMANCE DIMENSIONAL GERMAN- TRUST AND TRUST IN EVALUATIONS IN PERSPECTIVE UKRAINIAN CONTROL IN RELATIONAL ACADEMIA: A CASE OF RELATIONSHIPS: USING SOCIAL SERVICE EXCHANGE MISALLOCATED DEALING WITH CAPITAL IN - HIGH VERSUS LOW DISTRUST CULTURAL UNCERTAINTY DIFFERENCES IN ORGANIZATIONS AVOIDANCE AN UNCERTAIN CULTURES INSTITUTIONAL CONTEXT General Discussant: Discussant: Discussant: discussion Jackson Ramon Lount Discussant: Kadefors

Miriam Muethel Maria Angeles Stefan Volk & Anna Kadefors & Ramon-Jeronimo Winfried Ruigrok Albertus Laan

CULTURAL THE EFFECTS OF RISK TRUST AND INSTITUTIONAL DIFFERENCES IN THE CONTEXT ON THE COOPERATION IN INFLUENCES ON PERCEPTION OF TRUSTWORTHINESS- DIVERSE GROUPS: TRUST: TRUSTWORTHINESS TRUST RELATIONSHIP THE EFFECTS OF COLLABORATIVE TIME AND CONTRACTING IN CONTACT THE CONSTRUCTION INDUSTRY

Discussant: Discussant: Discussant: Discussant: Möllering Schumann Homburg Dunn

Sandra Praxmarer Robert Lount & Keith Murnigan EFFECTS OF HIGHLY COMPLEX THE IMPACT OF CONTRACTS ON POSITIVE MOOD TRUST AND THE ON TRUST MODERATING ROLE DEVELOPMENT OF CULTURAL VALUES

Discussant: Discussant: 11 Muethel Volk

12 Suggestions for the Organization of the 2009 Workshop:

Suggestions for FINT activities:

Name & Affiliation: