KATHRYN MARTONE Redondo Beach, CA 310-619-9255 [email protected]

Professional Profile

Corporate aviation specialist. My focus is to provide exceptional customer service, comfort, and safety to all clients and passengers on and off the ground. I have demonstrated success in team leader roles, problem solving, ability to work under pressure, and strong communication skills concerning international and domestic- high profile clientele.

Professional Experience

Corporate Cabin Crew Safety Instructor Flight Safety International August 2013 – Present  Educate flight attendants and pilots (international and domestic clientele) on all aspects of aircraft related safety, emergency, and security.  Instruct and facilitate clients with emergency equipment and egress drills related to their specific aircraft and crew position.

Corporate “Contract” Flight Attendant November 2007 – Present Trained and Experienced on: Gulfstream II, III, IV, V, 550, Falcon, Challenger, Legacy, BBJ, Boeing 737, 747, 767 Aircrafts.  Provide 5 star customer service to high profile clientele  Effectively manage incredibly diverse personalities to ensure a safe, welcoming, and comfortable flight.  Maintain professionalism and able to adapt to changing and non-regular conditions.  Assumed lead flight attendant responsibilities, managing a crew of 5 flight attendants, i.e. conflict resolution, planning, direction, and training.  Catered, cooked, and planned meals onboard for corporate and high profile clients

Massage Therapy Instructor (part time) South Bay Massage College April 2013 - August 2013  Provide classroom instruction to new massage therapy students on a variety of massage modalities.

Corporate Cabin Attendant Clay Lacy Aviation August 2010 - June 2011  Full time cabin attendant providing outstanding service to clients worldwide.  Assisted other departments in daily activities, such as preparing and restocking planes for flight and assuring other client needs are met.  Catered, cooked, and planned meals for each flight. Flight Attendant Southwest Airlines November 1999 – June 2006  Domestic flight attendant for commercial airline company that provides excellent customer service, convenient travel, and low prices.  Effectively communicated with passengers to enforce all FAA regulations.

Education and Certification

 BS Psychology. The Sage Colleges, Troy, NY  CA and NY Licensed and Certified Massage Therapist. Center for Natural Wellness Albany, NY  Corporate School of Etiquette  CPR/First Aid CURRENT  Medaire Training CURRENT  Flight Safety Training CURRENT  FAA Certified Flight Attendant KATHRYN MARTONE Redondo Beach, CA 310-619-9255 [email protected]

References

 Cliff Holt o Clay Lacy Aviation (Pilot) o #661-342-9649 o [email protected]

 Susan Friedenburg. o Corporate Flight Attendant Training & Consulting o #215-625-4811 o [email protected]

 Dan Gavatos o Clay Lacy Aviation (Pilot) o #800-882-2333 o [email protected]

 Al Dilger o Contract Pilot o #661-342-9649 o [email protected]

 Eric Luevano o Harbor Freight Co. (Pilot) o #714-651-7009 o [email protected]

 Rachel Pennington o Contract corporate Flight Attendant o #540-820-5669 o [email protected]