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KATHRYN MARTONE Redondo Beach, CA 310-619-9255 [email protected]
Professional Profile
Corporate aviation specialist. My focus is to provide exceptional customer service, comfort, and safety to all clients and passengers on and off the ground. I have demonstrated success in team leader roles, problem solving, ability to work under pressure, and strong communication skills concerning international and domestic- high profile clientele.
Professional Experience
Corporate Cabin Crew Safety Instructor Flight Safety International August 2013 – Present Educate flight attendants and pilots (international and domestic clientele) on all aspects of aircraft related safety, emergency, and security. Instruct and facilitate clients with emergency equipment and egress drills related to their specific aircraft and crew position.
Corporate “Contract” Flight Attendant November 2007 – Present Trained and Experienced on: Gulfstream II, III, IV, V, 550, Falcon, Challenger, Legacy, BBJ, Boeing 737, 747, 767 Aircrafts. Provide 5 star customer service to high profile clientele Effectively manage incredibly diverse personalities to ensure a safe, welcoming, and comfortable flight. Maintain professionalism and able to adapt to changing and non-regular conditions. Assumed lead flight attendant responsibilities, managing a crew of 5 flight attendants, i.e. conflict resolution, planning, direction, and training. Catered, cooked, and planned meals onboard for corporate and high profile clients
Massage Therapy Instructor (part time) South Bay Massage College April 2013 - August 2013 Provide classroom instruction to new massage therapy students on a variety of massage modalities.
Corporate Cabin Attendant Clay Lacy Aviation August 2010 - June 2011 Full time cabin attendant providing outstanding service to clients worldwide. Assisted other departments in daily activities, such as preparing and restocking planes for flight and assuring other client needs are met. Catered, cooked, and planned meals for each flight. Flight Attendant Southwest Airlines November 1999 – June 2006 Domestic flight attendant for commercial airline company that provides excellent customer service, convenient travel, and low prices. Effectively communicated with passengers to enforce all FAA regulations.
Education and Certification
BS Psychology. The Sage Colleges, Troy, NY CA and NY Licensed and Certified Massage Therapist. Center for Natural Wellness Albany, NY Corporate School of Etiquette CPR/First Aid CURRENT Medaire Training CURRENT Flight Safety Training CURRENT FAA Certified Flight Attendant KATHRYN MARTONE Redondo Beach, CA 310-619-9255 [email protected]
References
Cliff Holt o Clay Lacy Aviation (Pilot) o #661-342-9649 o [email protected]
Susan Friedenburg. o Corporate Flight Attendant Training & Consulting o #215-625-4811 o [email protected]
Dan Gavatos o Clay Lacy Aviation (Pilot) o #800-882-2333 o [email protected]
Al Dilger o Contract Pilot o #661-342-9649 o [email protected]
Eric Luevano o Harbor Freight Co. (Pilot) o #714-651-7009 o [email protected]
Rachel Pennington o Contract corporate Flight Attendant o #540-820-5669 o [email protected]