IT Innovation Management Office Responsibilities:

 Established group of subject matter experts in innovation and creative problem solving  Development of training curriculum and delivery of educational opportunities to enhance innovation and creative problem solving techniques and systems including: o Basic Creative Problem Solving Training o Advanced Creative Problem Solving Training o Idea Generation Training o Leadership Training o Facilitation Training o Innovation System Management Training  Establishment and documentation of innovation and idea management processes, policies and systems o Problem Definition o Idea Campaigns and Suggestion Systems o Idea Capture o Idea Filtering and Selection o Idea Quality Control o Idea Prototyping and Piloting o Idea Implementation  Organize and encourage collaboration, engagement, open dialog, group creativity (brainstorming) sessions and other opportunities for idea/concept sharing  Facilitation of internal and external customer analysis, customer observation, open innovation idea gathering, future farming, trend analysis and other research activities  Development of standard requirements, success criteria, systems of measurement, metrics and other methods of improvement and maturity  Promotion, monitoring and periodic measurement of attributes that support an innovation/creative organizational culture o Trust/idea sharing o Risk taking vs. risk avoidance analysis o Measurement of executive commitment o Establishment of dedicated "idea time" for employees o Segregated idea/prototype/piloting funding  Management and oversight of innovation/idea funding sources, budgets and project portfolios  Development of innovation-based reward and recognition systems  Establishment and maintenance of dedicated collaboration/idea generation facilities  Establishment of network of liaisons with Continuous Improvement/Six Sigma Team, New Product/Business Development Team, Executive Management Strategy Team, Technology Management Team, Marketing Team, etc.