10634 Drakewood Ave., Culver City, Ca., 90230 323-979-2548

Matthew Fowler 10634 Drakewood Ave., Culver City, Ca., 90230 323-979-2548 GENERAL MANAGER SALES/SERVICE/OPERATIONS

. PROFESSIONAL OBJECTIVE A management position utilizing accumulated expertise in the Sales and Service industries. SUMMARY OF QUALIFICATIONS Demonstrated management and leadership in Sales, Service, and Operations with companies of various sizes and maturity. Currently working as a Management Consultant for Western Wellness. Areas of Expertise include:

MARKETING/PROMOTION OPERATIONS FINANCE OTHER Program Management Planning Cost Control Client Services Sales Analysis Training Budgets Human Resources Market Research Quality Assurance Analysis Project Management Sales Staff Management Service Excellence Forecasting Public Relations PROFESSIONAL EXPERIENCE Corporate Sales Manager Prudential Overall Supply November 2016 – Present

Responsible for the growth and profitablity of an assigned territory through new sales, existing build-out, and the development, training, and support of the service personnel in the territory.

Sales and Service Management Consultant Western Wellness October 2014 – Present

Currently working with several start-up organizations in the ancillary healthcare market to promote sales growth, brand awareness, and organizational efficiencies to ensure continued success.

Regional Healthcare Service Manager Aramark Uniform Services January 2014 – October 2014

Direct responsibility for the sales support, installation, and continued service levels for the Kaiser Permanente Healthcare account throughout Southern California.

Hands-on training of Aramark support personnel to ensure the highest levels of quality and service are achieved on a consistent basis for the Kaiser Permanente Health Group.

Daily reporting of activity to Aramark Healthcare management and follow-up with Kaiser Permanente on-site management teams to promote uninterrupted communication in order to assess potential challenges and provide viable solutions when necessary. Identify opportunities where increased efficiencies, potential cost cutting, as well as additional revenue streams are available and can be implemented.

General Manager Aramark Uniform Services October 2003 – October 2014

Overall management of budgeting, payroll, profit and loss, development and monitoring of production standards, hiring, training, and termination of staff, equipment acquisition, and accounts payables/receivables of a fully functioning Industrial service facility with annual revenues in excess of $26 million.

 Met or exceeded every quarterly sales promotion by an average of 128%  Achieved Top 20 status out of 89 locations nationally in 7 annual Sales Contests.  Improved margin to 22% with profits in excess of $5.5 million.  Reduced merchandise costs by $267k year over year.  Reduced Sales and Distribution costs by $306k over prior year while maintaining 103% attainment of Sales Plan.  Development and training of sales and service professionals with the goal of achieving growth projections.  Direct management and responsibility for 108 employees in administration, production, sales, and service.

Branch Sales Manager Unifirst Corporation, Norwalk, CA September 2002 – 2003

Responsible for the initial and subsequent training of 9 sales associates with specific focus on providing the tools, motivation, and support necessary to ensure individual and team success.

 Achieved 104% total quota attainment for 4 quarters with a sales team that had not performed to quota previous fiscal year.  Prepare and present sales presentations, service agreements, and follow up support systems for prospective clients.  Conduct Sales/Management training sessions with Department Managers and staff to promote interdepartmental reliance and communication.  The development and implementation of a Service Excellence Program designed to build a mutually beneficial partnership between the organization and our clients.  Assisting the Branch Manager in the development of programs, training of personnel, and overall support necessary to ensure the success of the organization.  Sales contribution was instrumental in ensuring that the Branch was able to meet 5% overall growth plan for fiscal 2003.

Director of Sales and Service Tartan Textile Services, Ontario, CA May 2000 – September 2002

Service Manager Medico Professional Linen Service, Los Angeles, Ca. February 1995 – May 2000 Operations Manager American Industrial/Steiner Corp., Los Angeles, Ca. October 1989 – February 1995 (company acquired by Unitog and subsequently acquired by Cintas)

CONTINUING TRAINING

Medico Professional Linen Zenger-Miller “Achieve Global” management training system.

Unifirst Corporation Unifirst Sales School, Introduction to Sales Management, HAACP Sales Training, Strategic Selling Skills Workshop, Management for Results workshop

Aramark Uniform Services Aramark Leadership Development Program- Philadelphia, Pa.

Summary of Qualifications

Over 20 years of practical management experience in all aspects of sales and service within a highly competitive industry.

Development and implementation of Sales Programs, Sales Contests, and related revenue enhancement programs.

Training and development of Service Representatives for all divisions of the Textile Rental industry.

Direct involvement with Administration duties which include; annual budgeting, payroll, profit and loss statements analysis, developing and monitoring of production standards, hiring and termination of staff, equipment acquisition, and accounts payables/receivables.

OUTSTANDING REFERENCES PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST