ARMSTRONG COMMERCIAL CEILINGS DISTRIBUTOR INTRODUCTORY PRODUCT KNOWLEDGE AND SELLING SKILLS APRIL 8-10, 2008

Meeting Location – Armstrong World Industries – Corporate Campus 2500 Columbia Avenue, Lancaster, Pennsylvania 17603 Lodging – Eden Resort Inn 222 Eden Road, Lancaster, Pennsylvania 17601 – Telephone 717-569-6444

Monday, April 7 Travel to Lancaster, and check in at the Eden Resort Inn.

Tuesday, April 8 – Armstrong Avenue – Dialogue Room 2 6:30 – 7:30 Breakfast at Eden Resort Inn Arthur’s Restaurant 7:30 – 8:00 Travel to Armstrong Corporate Campus Friendly Transportation 8:00 – 8:30 Welcome, Agenda, Introductions Eric Herr 8:30 – 9:30 Acoustics Joan Greenslade 9:30 – 9:45 Break 9:45 – 10:30 Acoustics Joan Greenslade 10:30 – 11:00 Group Photo 11:00 – 12:00 Avenue Tour Eric Herr 12:00 – 1:00 Lunch [Reading Room] 1:00 – 2:00 Mold And Mildew Sandra Stauffer 2:00 – 3:00 Fire Performance Rick Lenhart 3:00 – 3:20 Break and Walk to Mock-up Room 3:20 – 5:00 Competitive Review Eric Herr 5:00 – 5:30 Travel to Eden Resort Inn Friendly Transportation 6:15 – 6:30 Travel to Armstrong Manor Friendly Transportation 6:30 – 8:30 Group Dinner 8:30 – 8:45 Travel to Eden Resort Inn Friendly Transportation

Wednesday, April 9 – Armstrong Avenue – Dialogue Room 2 and Installation School 6:30 – 7:30 Breakfast at Eden Resort Inn Arthur’s Restaurant 7:30 – 8:00 Travel to Armstrong Corporate Campus Friendly Transportation 8:00 – 9:00 Product Review Eric Herr 9:00 – 10:15 Grid Product Knowledge Steve Newcomer, Bob Reed, Barry Buhay 10:15 – 10:30 Break 10:30 – 12:00 Grid Product Knowledge Steve Newcomer, Bob Reed, Barry Buhay 12:00 – 1:00 Lunch [Reading Room] 1:00 – 3:00 Installation Steve Newcomer, Bob Reed, Barry Buhay 3:00 – 3:15 Break 3:15 – 5:00 Installation Steve Newcomer, Bob Reed, Barry Buhay 5:00 – 5:30 Travel to Eden Resort Inn Friendly Transportation 6:15 – 6:30 Travel to Haydn Zug’s Restaurant Friendly Transportation 6:30 – 8:30 Group Dinner at Haydn Zug’s 8:30 Travel to Eden Resort Inn Friendly Transportation

01/11/08 Thursday, April 10 – Marietta Plant 7:00 – 8:00 Breakfast at Eden Resort Inn Arthur’s Restaurant 8:00 – 8:30 Travel to Marietta Plant Friendly Transportation 8:30 – 10:00 Marietta Plant Tour 10:00 – 10:15 Break 10:15 – 10:45 Relationship Strategies or Group Decides Eric Herr 10:45 – 11:15 Web Site Eric Herr 11:15 Depart