Damage Analysis, Estimating and Customer Service s1

Perform visual inspection of structural components and members. Identify structural damage using measuring tools and equipment Lesson Plan for CRT 101 DAMAGE ANALYSIS, ESTIMATING AND CUSTOMER SERVICE Course HS Title: Damage Analysis, Estimating And Customer Service Program: KCTCS Courses included in HS Title: (Lesson is prepared for course highlighted.) KCTCS Course No. KCTCS Course Title

Introduction/Conte This lesson will instruct the student on how to perform a visual inspection of xt structural components and members, and identify structural damage using measuring tools and equipment. Knowledge of these techniques and the skills required to correct problems associated with this task are necessary for a student to acquire if they wish to compete for high paying, high skilled jobs in a Collision Repair Facility. Entry level technicians need to be able to perform this task to 100% accuracy. Incorrectly performing this task can lead to an automobile accident or create customer satisfaction issues. Prepared By School Date:

Lesson Grade Level No. Students No.IEP's: Length:

Task Perform visual inspection of structural components and members. Identify structural damage using measuring tools and equipment

N Objective o. Given the proper tools and instruction, the student will be able to perform visual inspection of 1 structural components and members, identify structural damage using measuring tools and equipment, and pass a written test covering the task with 100% accuracy.

Connections: New Common Core: RST 11-12-2 RST 11-12-3 New Common Core Technical TD-SYS-1 TD-OPS-3 New Science Standards HS-PS2-3. Skills Standards: OC002 EG011 INSTRUCTIONAL MATERIALS/TECHNOLOGY

Teacher Designed Materials and Other Handouts

Textbooks and Workbooks Author Title/ISBN No. Edition Publisher Pages Various Damage Analysis and Estimating Third Delmar 14-15

Equipment Quantity Item Source As Needed Unibody /Frame Measuring Equipment Various

Content/Presentation/Demonstration Outline Tell students that because structural members support the vehicle and protect the vehicle’s occupants, the diagnosis and proper repair of structural panels is of the utmost importance. Explain that a careful visual examination of the damaged high-strength steel structural parts is required. If a structural part is kinked, distorted more than 900 over a short radius, tell them that the strength of the part is lost. If the structural part is bent and not kinked, distorted less than 90° over a short radius, let them know it may be able to be repaired and still have all of its strength. Explain that as a rule, kinked structural members must be replaced, but bent structural members may be carefully repaired. Instruct students that the following are used to measure for structural damage: 1. Tram gauge—To measure length, width, and diagonal. 2. Self-centering gauges—To measure centerline and height. 3. Laser—To measure length, width, diagonal, centerline, and height. This type of system may also have a computer to analyze the damage information. Let students know that the following equipment may be used to measure damage, but its primary use is during vehicle repair, not estimation: 1. Dedicated bench—Fixtures indicate vehicle damage. 2. Universal bench—Damage indicated by pointers. Tell students that pointers indicate vehicle damage. Inform them that vehicle dimension guides may be used to determine what the undamaged dimensions should be. Because structural members support the vehicle and protect the vehicle’s occupants, inform students that the diagnosis and proper repair of structural panels is of the utmost importance. Instruct them that a careful visual examination of the damaged high-strength steel structural parts is required. Again, let them know that if a structural part is kinked, distorted more than 90° over a short radius, the strength of the part is lost. If the structural part is bent and not kinked, distorted less than 90° over a short radius, it may be able to be repaired and still have all of its strength. Remind them that as a rule, kinked structural members must be replaced, but bent structural members may be carefully repaired.

Applications/Practice 1 Refer to content

Evaluation and feedback Prior to Testing or Lab Work 1 Objective 1. / Formative assessment / Instructor will observe students as they practice the procedure to assure correct procedure and safety practices are being followed. A checklist will be utilized to chart student progress on the task. Questioning techniques will be utilized as necessary to demonstrate student comprehension / Adaptations and/or accommodations for special needs students will be added if required.

STUDENT ASSESSMENT: (Assess student progress with performance criteria.) Objective 1 / Summative assessment / written test questions on stated objective / adaptation and / or 1 accommodations for special needs students will be added if required

IMPACT--Reflection/Analysis of Teaching and Learning: (How did students’ progress in relation to the state objectives? Was the instruction successful? Analyze samples of student work particularly that which is unsatisfactory, for the purpose of planning further instruction.)

REFINEMENT--Lesson Extension and Follow-up: (To be filled in as the lesson is modified during initial planning and/or during the teaching learning process.)