Board of Commissioners s3

Board of Commissioners Dennis L. Irish Chairperson Joseph P. Carlson Vice-Chairman Carl F. Gentile WHA Treasurer Joseph M. Capone Member Worcester Housing Jose Ramos Authority Member

Alex Corrales Executive Director and Secretary Position Title: Operations Assistant

Department: Management

Salary: $16.00/hr

POSITION SUMMARY

Assist the Management and Admissions Departments with apartment showings, lease ups and inspections. Identifies and helps monitor residents who participate in community service programs along with monitoring building, grounds and common areas, insuring that residents use and maintain those areas according to WHA rules and policies.

ESSENTIAL FUNCTIONS

 Assist with showing apartments to potential residents and conduct lease up orientations when needed;  Detect and meet with tenants required to complete community service requirements and discuss the Community Service Requirement;  Identify projects and specific work for Community Service participants including coordinating community service programs with housing managers and other departments as needed;  Monitor tenant participation and report noncompliant participants to management offices;  Deliver notices to residents involving significant walking of grounds including stairs of multi-story buildings;  Conduct inspections of apartments, grounds, building hallways, and notify appropriate staff of deficiencies;  Assist with patrol of WHA parking lots including monitoring of illegal parking of unauthorized parked cars, report auto repairs or violations of the parking rules to the appropriate housing manager, and report security risks such as broken safety gates, exterior doors or tampered locks immediately to the management office;  Other responsibilities to be assigned as needed.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED  A high school diploma or equivalent  Ability to work with various management styles  Strong verbal and interpersonal skills

The Worcester Housing Authority provides reasonable accommodations to people with disabilities

40 Belmont Street ·• Worcester, MA 01605 • (508) 635-3000 • TDD (508) 798-4530 • Fax (508) 635-3186  Ability to read, write, speak and understand English well. Ability to read, write, speak and understand Spanish, preferred.  Ability to be relied upon to be available for work, including own transportation and a valid Massachusetts driver’s license.

Mail resumes to HR, Worcester Housing Authority, 40 Belmont St., Worcester, MA 01605 or fax (508) 635-3186 or email [email protected] calls. Reasonable accommodations provided to applicants with disabilities.EOE.Preference provided to Section 3 applicants.

The Worcester Housing Authority provides reasonable accommodations to people with disabilities

40 Belmont Street ·• Worcester, MA 01605 • (508) 635-3000 • TDD (508) 798-4530 • Fax (508) 635-3186