BRANCH ADMINISTRATION MANUAL
Address Change Client Name, Nominee, and Intermediary, Open and Registered Plans
Definition Client address is their primary location – all correspondence, reports, etc will be delivered to the primary address on EWMS.
Order Entry Type Process: Contacts > Clients > Communications Process Owner: Branch Follow Up: Branch With Whom: Fund or Fixed Term Company
Forms, Paperwork Flow Form Branch Head Office Issuer/Intermediary Client Investment Change Form – Original in Branch File NA Copy to GIC Client Name Copy to Branch Manager for Supplier only Independents Client Investment Change Form - Original in Branch File NA NA Nominee Copy to Branch Manager for Independents B2B Non Financial account Original in Branch File NA Copy Copy to Branch Manager for change form or MRS Client Independents info Change form - Intermediary
Location : http://www.mgifinancial.com/sales_solutions/admin/forms/general/index.php Visit Mutual Fund Companies / Intermediary websites directly http://www.mgifinancial.com/sales_solutions/investments/mutual_funds/intermediary/index.php Client Signature is required on the Client Investment Change Forms. Branch is responsible sending the address change to all Fixed Term Suppliers for client name plans Some Mutual Fund companies require the address changes to be submitted in writing, contact company for verification.
EWMS Process Enter the client name or ID to search for client From your EWMS Screen, click on Contacts > Clients > Communications Select the Address Tab Select Edit
Confidential, for internal use only - 1 - last revised: 3-Apr-2018 | Volume 1 BRANCH ADMINISTRATION MANUAL
Change the Address
Select Save You can enter multiple addresses by pressing Add
Confidential, for internal use only - 2 - last revised: 3-Apr-2018 | Volume 1 BRANCH ADMINISTRATION MANUAL
Choose the type of address (i.e. Summer Address, Winter Address, etc) Use the start and stop dates to override the primary address for a specific period of time
Press Save
Change Address for a Joint Account From your EWMS Screen, click on Contacts > Clients > Related Parties Select Edit
This will open up the Details for the joint Owner Click on Address and change the Address Select Save
Confidential, for internal use only - 3 - last revised: 3-Apr-2018 | Volume 1 BRANCH ADMINISTRATION MANUAL
Important Information Client Signature is required on the Client Investment Change Forms. Branch is responsible sending the address change to all Fixed Term Suppliers for client name plans Some Mutual Fund companies require the address changes to be submitted in writing, contact company for verification. Particularities may apply when a client holding Self-directed accounts moves out of Canada. For details, please refer to the "Foreign Order and Non Resident Policy" document available on Sales Solutions > Branch Administration Manual (TOC) > Policies.
Confidential, for internal use only - 4 - last revised: 3-Apr-2018 | Volume 1