Dear Ms Levine [email protected] 03/09/2013

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref. No.106327

Your request for information has now been considered and the information requested is detailed below. This constitutes the response for London Borough of Redbridge Children’s Services and Children’s Trust. Adult Social Services will respond under separate cover.

1. The name of the supplier of your Education Management System 1 The supplier for Education the company is Tribal Group PLC and.

This covers the following Tribal Synergy Suite Modules: Admissions & Transfer Connects (Children Centres) Family Information System (Early Years Funding) FSMB (Free School Meals) PSS (Education Welfare) SEN (Special Educational Needs)

2. The annual support and maintenance cost for this system ie the sum paid to the supplier annually 2 The Annual Support and Maintenance Cost for the above system is £78,372

3. The name of the supplier(s) of your Children's and Adults Social Care Case Management systems. If two suppliers, please name both

Children’s Social Care Case Management system supplier: Liquidlogic Limited.

4. The annual support and maintenance cost for these systems ie the sum paid to the supplier(s) annually. Annual Support and Maintenance cost for the above, 2012/13: £52,838.55

This response has been approved by Peter Shephard, Chief Learning and School Improvement Officer, Children’s Services, and John O’Keefe, Chief Education Planning and Resources Officer, Children’s Services. Please contact us if you have any queries or concerns.

If you are unhappy with the outcome of your request, you may ask for an internal review within 20 working days of the date of this response. Please contact the Information Officer at [email protected] or Town Hall, PO Box 2, High Road, Ilford, Essex, IG1 1DD who will arrange an internal review of your case.

If you have a complaint about the handling of your enquiry then please contact the Information Officer within 20 working days of the date of this response at London Borough of Redbridge, Town Hall, PO Box 2, High Road, Ilford, Essex, telephone 0208 708 2331, e-mail [email protected]. If you consider the outcome of the London Borough of Redbridge’s complaints procedure is not satisfactory you also have a right of appeal to the Information Commissioner at:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 01625 545 700 www.informationcommissioner.gov.uk

Yours sincerely,

Deputy Freedom of Information Coordinator, Children’s Trust London Borough of Redbridge