The Guideway 1 Vol. 69 No. 2 • August 2015

The Guideway

A publication of the Guide Dog Foundation for the Blind Volume 69 No. 2 • August 2015

Stories are separated by four ampersands to help you to jump from article to article.

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In this issue:

Graduate Profile: Bobbie Davis A Message from our CEO New Board Members Millennium of Service Dog Treats Photo Section The Guideway 2 Vol. 69 No. 2 • August 2015

Sarah Chung: Making Memories Welcome Our New Teams Email Sign-up ADA Celebrates Its 25th Anniversary

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The box on the cover page of “The Guideway” reads:

Stroll & Roll Presented by Marchon Sunday, September 27, 2015 To benefit the Guide Dog Foundation for the Blind, Inc. Rain or Shine Leaving from The Rinx Hidden Pond Park The Guideway 3 Vol. 69 No. 2 • August 2015

Hauppauge, NY

Register at Stroll.GuideDog.org

Hosted by Suffolk Bicycle Riders Association

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Graduate Profile: Bobbie Davis “I Will always have a Guide Dog”

For Bobbie Davis, getting her first guide dog in college was a family affair. When she was 17 years old, her father wrote a paper on communication styles, drawing on his own experience in communicating with his daughter – Bobbie – who lost her vision at age 11, when a brain tumor caused her optic nerve to rupture. Part of his The Guideway 4 Vol. 69 No. 2 • August 2015 research entailed investigating guide dog schools. He told her, she recalls, that the Guide Dog Foundation “was the best school.”

When she began comparing schools on her own, “what I liked about the Guide Dog Foundation was the way they trained the dogs,” in particular, leash guiding.

The Foundation teaches leash guiding as an alternate way for handlers to get around. The dog can carry out its responsibilities as a guide without the harness, working only in collar and leash. This is the preferred method for indoor mobility where the dog is being worked for only a short time, and the harness is not really required – for example, in an office situation or student dormitory. In all other instances, the dog works in harness. The Guideway 5 Vol. 69 No. 2 • August 2015

Davis was a cane user until her sophomore year of college at Austin Peay University in Tennessee. She remembers it was challenging to cross campus streets or get to the student center. Plus, “Other students didn’t really notice the cane. I may have known where I was going, but [they] didn’t get out of the way. I decided to get a guide dog to get the independence I needed.”

It was a carefully measured decision. She had not wanted a dog in high school, because “I had too much going on from my senior year in high school through my freshman year in college.” But now that she was going to be a sophomore, she believed the time was right.

Not the “blind person in the room” The Guideway 6 Vol. 69 No. 2 • August 2015

Davis trained with her first dog in June 1995 during summer break; the two were partners for nine years. With her increased independence, Davis says, she also gained confidence. The dog made her feel “normal.”

With her guide dog by her side, “I wasn’t treated like the blind person in the room, who needed help and needed to be coddled.” Instead, the dog gave her the strength to say, “I can handle this. I don’t need the help, but I can ask for [it] if it’s something I need.”

After receiving her bachelor’s degree in social work, Davis continued her education and went on to get her master’s, also in social work; now, she’s working on her doctoral dissertation. The Guideway 7 Vol. 69 No. 2 • August 2015

Military influences The military has been a major presence in Davis’s life. Her father served for 20 years in the Air Force before retiring as a master sergeant, and her sister is also in the Air Force. Davis’s husband, whom she married in 2011, was in the Army. He retired in 2015 as a first sergeant, having served nine deployments, including two in Iraq and two in Afghanistan.

Until recently, Davis worked at Fort Campbell, Kentucky, as a therapist in the family advocacy program. In April 2015, she became the director of clinical services at a hospital in Hopkinsville, Kentucky, where she oversees all psychiatric programs. The Guideway 8 Vol. 69 No. 2 • August 2015

She began her Ph.D. work in 2009, but admits it’s a little hard to explain how she arrived at her doctoral topic. “I’ve always been interested in understanding adjustments to disabilities,” she says (including her own), but after she began working as a therapist with the military in 2008, she noticed that many combat soldiers who had returned from deployments often referred to themselves as “broken” as they tried to adjust to life back home. Her dissertation is on understanding their definition of “broken.”

Davis is attending the Institute for Clinical Social Work, based in Chicago, which offers distance learning. In addition to real-time meeting via webcams and online conferencing, students are required to come to the Chicago campus twice a The Guideway 9 Vol. 69 No. 2 • August 2015 semester; she and her second guide dog, Lucky, made the trip for several years.

Guide dogs Davis was paired with her third guide dog in 2014, almost 20 years after she was matched with her first guide dog; she has been blessed with dogs that have worked for almost 10 years each.

The Guide Dog Foundation has always been attentive to its consumers’ needs. Although the standard for many years was the four-week class, the Foundation also offered “combo” training – where a student would work on campus for two weeks and then finish up training with a trainer for a week in their home community. In 2014, the Foundation shifted to a two-week guide dog class. The Guideway 10 Vol. 69 No. 2 • August 2015

Davis has experienced all three iterations of class training. She liked the two-week class better than the 25-day one, because, she says, “It wasn’t ‘hurry up and wait,’ it was ‘hurry up and go.’” The two-week class is more standardized and structured and offered a more individualized training experience. She felt it “flowed better” than combo training, which always felt “crammed” to her.

“The Guide Dog Foundation is very good at matching you with a dog that does exactly what you need,” she says. “It might take a little bit of time [to get to that point], because you have to bond with the dog, but I couldn’t ask for more.”

Photos: The Guideway 11 Vol. 69 No. 2 • August 2015

(1) Bobbie is sitting cross-legged on the sidewalk in the relief area, hands on either side of her dog’s head as he leans in to touch her chin. Photo by Rebecca Eden

(2) Bobbie is walking down the street, guide dog by her side. Her guide dog instructor is several steps behind her. Bobbie is wearing a pink t-shirt and aqua shorts. The caption reads: Bobbie working in St. James, New York, her instructor close behind. Photo by Rebecca Eden

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A Message from our CEO

You may have noticed this issue of The Guideway has an updated design. The revamped newsletter The Guideway 12 Vol. 69 No. 2 • August 2015 represents a continuation of the rebranding process we began three years ago.

In 2012, the New York City marketing consulting firm Siegel+Gale generously offered to evaluate our message and our “branding” (logos) at no cost to us. The process provided us with insight in how to refine the “story” we tell and how to tell it better. We started incorporating some of the language they suggested when we shared our graduates’ triumphs.

Last year, we pursued a logo redesign. A dedicated task force of volunteers and staff evaluated different designs before making recommendations to the board of directors. The Guideway 13 Vol. 69 No. 2 • August 2015

We surveyed our donors, consumers, volunteers, and staff, to get their input. With those results in hand, the task force deliberated and reported to the board, which approved the logos you see here. The updated branding for the Guide Dog Foundation and America’s VetDogs embraces and builds upon the history and heritage of the two organizations; it reflects their unique qualities and the stories they share. The bold fonts, the proud dogs and the established dates highlight the strength and commitment of our dedicated constituents as well as the evolution of our dog programs and training curriculum.

For more information on our new look, and how we have refined our values and “voice,” please visit Logo.GuideDog.org. The Guideway 14 Vol. 69 No. 2 • August 2015

We continue our mission with one goal in mind – to allow our consumers to live without boundaries.

Wells B. Jones, FASAE, CAE, CFRE Chief Executive Officer

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New Board Members The boards of directors for the Guide Dog Foundation and America’s VetDogs determine the overall governing policies of the organizations, while the staff carries out the day-to-day operations. Our board members have backgrounds that cover the gamut of professions and industries: orientation and mobility training, academia, medicine, fundraising, the law, and the military. The Guideway 15 Vol. 69 No. 2 • August 2015

We are fortunate that such people are dedicated to serving individuals with disabilities.

We are proud to announce longtime board member Don Dea as our new board chair. Dea is the co- founder of Fusion Productions and a recognized authority on association strategy, online education, social networking, and technology development. He has served on the boards of the Guide Dog Foundation and America’s VetDogs since 2007.

We’d also like to welcome the newest members of our board of directors:

Command Sgt. Maj. Gretchen Evans, USA, Ret. Evans, a 27-year Army veteran and Bronze Star recipient, as well as many other awards and commendations, has served in every recent major The Guideway 16 Vol. 69 No. 2 • August 2015 military operation of the United States, up through Operation Enduring Freedom in Afghanistan. She was wounded during her deployment, which resulted in loss of hearing. After returning stateside, Evans completed her rehabilitation and retired from the Army. Her team of doctors recommended a hearing dog to assist with her hearing loss. In January 2015, she was teamed with a hearing dog – a dog specially trained to perform tasks for people who are deaf or hard of hearing, such as responding to sounds and alerting their handler. Evans now works as a peer counselor at the Atlanta VA.

Lt. Col. John O’Brien, USA, Ret. O’Brien served 28 years in active and reserve service in the U.S. Army, originally enlisting in the Rhode Island Army National Guard while attending The Guideway 17 Vol. 69 No. 2 • August 2015 college. He was a member of the Reserve Officer Training Corps and after graduation was commissioned. He was assigned to various units throughout his career, and served four tours of duty in Iraq and the surrounding Gulf region. He was wounded in Iraq and retired in 2009 as a lieutenant colonel. O’Brien is a recipient of the Purple Heart, the Bronze Star, and numerous other awards and decorations. Since his retirement, he has earned his Master of Science in Administration of Justice and Homeland Security. He was teamed with his service dog in October 2013.

Major Mary Porter, USA Porter is a physician in a multi-specialty group practice that serves a large region of eastern Oregon. She studied and trained at the University of New England College of Osteopathic Medicine The Guideway 18 Vol. 69 No. 2 • August 2015 and Womack Army Medical Center. From 2006 to 2013, she served in the U.S. Army as a brigade surgeon and staff physician. She was deployed twice to Iraq, as part of Operation Iraqi Freedom and Operation New Dawn. She is the recipient of a Bronze Star and the Army Commendation Medal for Heroism. Porter continues her service to her country with the Oregon Army National Guard, where she holds the rank of major. Porter was teamed with her service dog in August 2014.

Michael Troiano, Esq. Troiano is a two-time graduate of the Guide Dog Foundation and has been a guide dog handler for more than 14 years. He attended New York University School of Law and has been a practicing attorney in New York since 1982 as a sole practitioner, specializing in social security disability The Guideway 19 Vol. 69 No. 2 • August 2015 claims and personal litigation. He is a member of the New York State Trial Lawyers Association as well as the Brooklyn Bar Association. As an attorney and guide dog handler, Troiano is constantly in the public eye, and takes those opportunities to educate the public on the role and training of guide dogs, and the laws that allow people with assistance dogs access to all places open to the public.

Major Peter Way, USA, Ret. After beginning his military career as a second lieutenant after college, Way earned his bachelor’s and master’s degrees in nursing. He was recommissioned in the Army Medical Corps, where he served as a nurse practitioner. He was deployed to Afghanistan in 2002 and served as a Special Forces medic with Army Special Operations. Way The Guideway 20 Vol. 69 No. 2 • August 2015 was wounded twice, but continued to serve in the Army until December 2013, when he was medically retired due to complications from his injuries. He was teamed with his service dog in January 2013. He is an advocate for VetDogs and often assists his fellow veterans when they want to obtain their own service dog. He volunteers his time with several veterans organizations and is involved with local stray dog fostering and adoption.

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A Millennium of Service One of the newest organizations to support the Guide Dog Foundation is also one of the oldest. The Order of St. John of Jerusalem, Knights Hospitaller (Malta) has been in existence for almost 1000 years. Its mission, however, has remained The Guideway 21 Vol. 69 No. 2 • August 2015 constant during that time: Pro fide, pro utilitate hominum (For faith, for service to humanity).

The Middle Ages Knights as we think of them today – encased in armor, mounted on horseback, riding into battle – first came into being in Europe during the Middle Ages. Although they were fighters, they were also bound by a code of honor: to defend the weak, the poor, and those who were oppressed.

The first of the religious orders of knights were the Knights Hospitallers, which had founded a hospital in 1048 to care for travelers – regardless of their faith or ethnicity – who were sick and exhausted when they arrived in Jerusalem. The Guideway 22 Vol. 69 No. 2 • August 2015

After the First Crusade, the Knights Hospitallers took the name Sovereign Military Order of the Hospital of Saint John of Jerusalem, or the Knights of Saint John, and were also charged with the protection of travelers as they made their way to the Holy Land. Eventually, they came to serve as the “special operations forces” of their day while also maintaining their charitable and hospital work.

After the fall of Jerusalem, the Order relocated several times over the next four centuries. They established themselves on the island of Rhodes, where they flourished for more than 200 years, with a growing reputation for their hospitals and advanced medical treatment.

In 1523, the Order was driven from Rhodes and, in 1530, settled on Malta, a chain of islands off the The Guideway 23 Vol. 69 No. 2 • August 2015 coast of Sicily, where its members became commonly known as the Knights of Malta. There they ruled for almost 250 years until Napoleon Bonaparte ousted them in 1798. The Knights scattered throughout Europe, with several iterations of the Order arising in different countries.

Today The military function of the Knights of Malta ended after the 18th century, and today, members of the Order focus on philanthropic and charitable works all over the world.

The Americas Priory of the Knights of Malta was established in the early 20th century. There are three commanderies (or districts) in the United States (and one in the West Indies); the The Guideway 24 Vol. 69 No. 2 • August 2015

Commandery of New York is the largest in the Americas. “We are encouraged to find national and international causes, but focus on the local,” says Chevalier James Doran, a member of the New York Commandery, which supports causes throughout the tri-state area.

For Doran, supporting the Guide Dog Foundation has a personal connection: his mother is a Guide Dog Foundation graduate.

In December 2013, the Foundation was one of the recipients of the New York Commandery’s annual autumn fundraising gala at the Yale Club in New York City. The event raised $20,000 to support the Foundation’s mission. The Guideway 25 Vol. 69 No. 2 • August 2015

In 2014, the Foundation was again invited to the New York Commandery’s annual gala, this time as sole beneficiary – a unique occurrence, according to Doran.

At the 2014 event, guests had an opportunity to visit with the special puppies who will grow up to be guide or service dogs for people with disabilities, and meet with several Guide Dog Foundation graduates and their guide dogs.

The event also included a live auction, with many items personally donated by members of the Order. The event raised close to $74,000 to support the Foundation’s mission.

To recognize the Order and its members in their support of the Guide Dog Foundation, puppy Malta The Guideway 26 Vol. 69 No. 2 • August 2015 was named in their honor. He is currently living with his puppy raiser, a University of Georgia student. During his first year, Malta will learn many new things as he experiences the world around him. When it’s time, he will return to the Foundation to begin his formal training as an assistance dog.

Photo: (1) A line of six people. The two on each end are wearing their ceremonial robes, while the others (two men and two women) are in formal wear. One of the women is holding the harness of a black Labrador Retriever guide dog. The caption reads: Dame Diana Frankel; Grand Councillor Vincent Bonagura; Dame Ann Van Ness; Celeste Lopes, Esq.; Wells B. Jones, CEO of the Guide Dog Foundation; and Chevalier James Doran. Photo courtesy Annie Watt/anniewatt.com The Guideway 27 Vol. 69 No. 2 • August 2015

Graphic: The Order’s coat of arms.

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Dog Treats photo section

Recognition Day Recognition Day is our day to honor our volunteers and supporters. It is thanks to them that we can provide guide and service dogs for people who are blind or have low vision, or who have disabilities other than blindness.

Photos: (1) A room of people seated in the lobby and meeting rooms of the Guide Dog Foundation. Photo by William Krol The Guideway 28 Vol. 69 No. 2 • August 2015

(2) A man in a gray suit and tie is holding a microphone and speaks to the crowd. A yellow Labrador Retriever in guide dog harness lies at his feet. Photo by Andrew Rubenstein

The caption for photos (1) and (2) reads: More than 70 Lions joined us for Lions Day – a record turn-out! We’re always honored to have the opportunity to thank our Lions friends for their decades of support of the Guide Dog Foundation. Guide Dog Foundation graduate Hari Dhoundiyal was our guest of honor. Hari’s guide dog was sponsored by the Montauk Point Lions Club.

** (3) A group of eight men pose in front of the flag pole outside the Foundation’s National The Guideway 29 Vol. 69 No. 2 • August 2015

Administrative Center. The three men in the middle hold puppies; the remaining men are dressed in ceremonial regalia.

(4) An inset photo shows a plaque. The plaque reads: In honor of the Knights of Columbus Memorare Council 3476 who help the Guide Dog Foundation light the path for those who are blind or have other disabilities. Through their sponsorship of many guide dogs, they endeavor to follow Christ’s teaching of “Love thy neighbor as thyself” Carlo Ruggiero, Chairman; Sal Canzoneri, Co- Chairman

Donors Many Grand Knights – Padre Pio Assembly Columbiettes – Retired Knights The Guideway 30 Vol. 69 No. 2 • August 2015

Shuffle Board Players – Padre Pio Bartenders C & B – Kings Park Golfers 2015 Frank Verline, Chairman; Max Hochrain, Co- Chairman; Committee: Joe Ferraro, George Milligan, Jim Miller

The caption for photos (3) and (4) reads: The Knights of Columbus have been long-time supporters of the Guide Dog Foundation and have sponsored many puppies over the past 25 years. During this year’s Recognition Day, they sponsored the flagpole outside the National Administrative Center and dedicated a plaque in honor of the Knights and the Guide Dog Foundation.

** There were activities for kids, some amazing demonstrations of guide and service dogs, and the The Guideway 31 Vol. 69 No. 2 • August 2015 chance for volunteers, supporters, and staff to mix and mingle with each other.

Photos: (5) A group of children work at building their own birdhouses. Photo by William Krol

(6) Two young boys experimenting with different colored sand to make their own sand art. Photo by Rebecca Eden

(7) A caricature artist makes a drawing of two young men; there is a yellow Lab guide dog puppy in yellow puppy vest to their side. Photo by Rebecca Eden

The caption for photos (5), (6), and (7) reads: This year, activities included Marty Macaluso, a The Guideway 32 Vol. 69 No. 2 • August 2015 caricature artist; birdhouse building, with staff and supplies provided by The Home Depot; and sand art kits, donated by Barrie and Uday Madasu.

(8) A guide dog instructor works a black Lab guide dog in harness through the obstacle course on the campus grounds. A crowd of people are watching from the other side. Intermingled with the crowd are guide dog puppies in their yellow puppy jackets. The caption reads: A big crowd always turns out for the guide and service dog instructions. Photo by Rebecca Eden

** (9) A Collie guide dog is leading a young blonde woman through an airport waiting room. She is wearing a striped top and blue jeans. She carries a large black backpack on her back and a black The Guideway 33 Vol. 69 No. 2 • August 2015 suitcase on wheels is in her right hand. The caption reads: Guide Dog Foundation graduate Kolby Garrison strides confidently through the airport thanks to her guide dog after a visit to her dog’s puppy raisers. During her visit, she says, “I had the honor and privilege of speaking to a group of puppy raisers about the impact that my guide dogs have had in my life.” Photo courtesy Kolby Garrison

** (10) A yellow Lab puppy is perched in a rock garden, looking into a pond. The caption reads: Puppy Betty checking on the koi at puppy raiser Eileen Scheiner’s house. Eileen, one of our longtime volunteers, is a puppy raiser, member of our speakers bureau, you name it. She’s “temp homing” Betty for a few weeks. Temp home The Guideway 34 Vol. 69 No. 2 • August 2015 volunteers provide short-term, temporary housing to take care of a puppy or adult dog as needed. These volunteers provide a safe and loving home where the dogs will learn or maintain their training. We’re looking for temp homes in Nassau and Suffolk counties on Long Island, New York. For more information on temp homing, puppy raising, or other volunteer opportunities, visit Volunteer.GuideDog.org and fill out the online application. Photo courtesy Eileen Scheiner.

End Dog Treats photo section

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Sarah Chung: Making Memories Guide Dog Foundation graduate Sarah Chung has The Guideway 35 Vol. 69 No. 2 • August 2015 become a globetrotter since becoming a competitive judo player. Here she shares with us her recent visit to South Korea for a competition. Since beginning my journey to become a competitive judo player in December 2013, I have been able to travel to a variety of interesting places all over the United States and the world. I never thought that chasing my dreams would lead me to visit South Korea; the last time I visited was 15 years ago.

Imagine my surprise when I found out that the 2015 International Blind Sports Federation World Championships would be held in Seoul in May 2015. To further my delight, I was chosen to represent Team USA in the sport of judo. The Guideway 36 Vol. 69 No. 2 • August 2015

The IBSA World Championships is one of the last qualifying events for the 2016 Paralympics in Rio de Janeiro, Brazil. This trip was parti cularly meaningful to me because I was able to see my family and re-embrace my nationality and culture while exploring Seoul. I am a proud Korean American who had the opportunity to immerse herself with everything South Korea had to offer.

Other than exceeding my own expectations at the competition by winning my first international match and qualifying for the 2015 Parapan American Games in Toronto, Canada, I experienced so many different places, foods, and customs.

One particularly memorable excursion included visiting the Samsung Guide Dog School located in The Guideway 37 Vol. 69 No. 2 • August 2015

Yongin, about 25 miles south of Seoul. I was able to ask questions and learned how South Korea has embraced assistance dog teams. I may have been in South Korea for only 25 days, but the memories from those days will last a lifetime.

Photos: (1) A group of people dressed in their judo uniforms, standing in an empty stadium. The caption reads: Sarah and Team USA at the IBSA World Championships, Seoul, South Korea. (2) Sarah, wearing a baseball cap is looking at a yellow puppy vest. The caption reads: Sarah at the Samsung Guide Dog School Photos courtesy Sarah Chung

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Six photos of guide dog class group portraits, from the classes of January 2015, February 2015, March 2015, May 2015, and the two classes in June 2015. The photos are “pinned” on the graphic of a bulletin board. The heading reads: “Welcome Our New Teams”

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Sign Up Now The Guide Dog Foundation and America’s VetDogs are rolling out new e-mail initiatives that will allow us to reach out to our donors, volunteers, and friends in exciting new ways. Sign up now at www.GuideDog.org to be added to our e-mail list. Enter your Member ID number (from the gold box above), and complete the rest of the form. You may rest assured that we will never share your e- The Guideway 39 Vol. 69 No. 2 • August 2015 mail address with others. And you will always have the ability to “opt-out” of any e-mails you receive from us.

&&&& ADA Celebrates Its 25th Anniversary! On July 26, 1990, President George H.W. Bush signed into law the Americans With Disabilities Act.

The ADA covers a wide variety of settings, from work to transportation to public businesses, and state and local governments. It was designed to give people with disabilities the tools, services, and accommodations they need to participate equally in society. It is also about the willingness of businesses and other public entities to serve people with disabilities just as they do the rest of the general public. The Guideway 40 Vol. 69 No. 2 • August 2015

Under the ADA, a person who uses a guide or service dog has the right to be accompanied by their trained assistance dog in any place that’s open to the public. This means that an assistance dog handler can use their dog to guide them through stores, on airplanes, into theaters, hospitals, public transportation, etc., as they go about their daily lives.

The Guide Dog Foundation has always taken a leading role in educating the public on the ADA and access rights, such as producing a series of radio and television public service announcements or staffing tables at public events.

When the Department of Justice was revising the ADA’s definition of a “service animal” several years The Guideway 41 Vol. 69 No. 2 • August 2015 ago, the Foundation actively provided guidance and counsel during this process.

The ADA celebrates its 25th anniversary this year. The ADA Legacy Project was created not only to celebrate the ADA, but to honor the contributions of individuals with disabilities. (To learn more, visit adalegacy.com)

For guide dog user Jenine Stanley, “The ADA has given me a framework of physical access and civil rights from which to work as I travel and live my life. It's standardized things like curbs, braille signage, and my right to work with my guide dog in public places. It just equals the playing field so I can be in the same places other people are.” The Guideway 42 Vol. 69 No. 2 • August 2015

Graphic: The ADA 25th anniversary logo. “ADA” is on the left side; immediately below is “Americans With Disabilities Act.” The number “25” appears in the center, and to the right reading from bottom to top is “1990-2015.”

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The Guideway® is the official newsletter of the Guide Dog Foundation for the Blind, Inc.® William Krol, editor. Published quarterly, it is available in print, on audio, and on our website. We welcome letters, articles, or photographs, but reserve the right to refuse any material. 371 E. Jericho Turnpike, Smithtown, NY 11787-2976 • 631-930-

9000 • 1-800-548-4337 • www.GuideDog.org The Guideway 43 Vol. 69 No. 2 • August 2015

The words Guiding Eyes®, Second Sight®, and Capable Canine® appear at the bottom of this box.

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On the back of the printed newsletter are the logos of the International Guide Dog Federation and Assistance Dogs International, and the logos for YouTube, Facebook, Twitter, Instagram, and Google+.