CS-214 Position Description Form s33

CS-214 Position Code Rev 11/2013 1. State of Michigan Civil Service Commission Capitol Commons Center, P.O. Box 30002 Lansing, MI 48909 POSITION DESCRIPTION

This position description serves as the official classification document of record for this position. Please complete this form as accurately as you can as the position description is used to determine the proper classification of the position.

2.Employee’s Name (Last, First, M.I.) 8.Department/Agency Vacant Department of Natural Resources

3.Employee Identification Number 9.Bureau (Institution, Board, or Commission)

4.Civil Service Position Code Description 10.Division State Administrative Manager 15 Michigan History Center

5.Working Title (What the agency calls the position) 11.Section Engagement Director Community Engagement

6.Name and Position Code Description of Direct Supervisor 12.Unit Sandra S. Clark, State Office Administrator 17

7.Name and Position Code Description of Second Level 13.Work Location (City and Address)/Hours of Work Supervisor Mark Hoffman, Senior Deputy Director 702 W. Kalamazoo, Lansing, MI 48909 8:00 am -5:00 pm

14. General Summary of Function/Purpose of Position

The Community Engagement Director manages the day to day operations of the Michigan History Center’s Community Engagement Section and leads the Center’s outreach and community engagement efforts. The individual supervises staff, manages budgets, and oversees visitor services, marketing, volunteer programs, public and education programs, heritage trail coordination and retail operations for the Michigan History Center and its associated field museum locations. As a member of the Center’s management team, the individual works with other managers to achieve excellence in all programs, use human and fiscal resources wisely, provide excellent visitor service, and build external partnerships and strong community ties that support the Center’s strategic agenda.

15. Please describe the assigned duties, percent of time spent performing each duty, and what is done to complete each duty. List the duties from most important to least important. The total percentage of all duties performed must equal 100 percent.

Duty 1 General Summary of Duty 1 % of Time 55%

Direct Michigan History Center community engagement operations in a manner that ensures effective use of resources and timely delivery of projects and programs

Individual tasks related to the duty.

 Direct and support staff involved in center visitor services, education and community engagement activities, including support of field site staff work in these areas  Manage budget allotments and enterprise operations  Ensure compliance with state and departmental policies and procedures  Oversee retail operations (currently four stores) to ensure that they align with the Center’s mission and take advantage of unique market opportunities  Working with staff and other managers, coordinate the daily operation of visitor services  Lead the development and implementation of plans for 5 signature public events (Archaeology Day, Silver Bells, Statehood Day, Michigan Day, Be a Tourist in Your Own Town), Saturday and evening public programs  Coordinate and prioritize work generated by the education team for all sites, including leading the annual review of programs, new program content creation and delivery, and summer camp content development and delivery  Oversee, align and integrate the Heritage Trail program into the work of the Center  Coordinate and oversee the Center’s volunteer and intern programs  Coordinate and oversee the Center’s web presence and communications on the Michigan.gov platform Duty 2 General Summary of Duty 2 % of Time 25%

Serve as a collaborative member of the Center management team.

• Lead Center efforts to build and strengthen community relations and partnerships, working to find the intersection between community needs and Center resources and ability to help fill them • Help develop and implement the Center’s strategic agenda • Serve on the Center marketing team and co-lead efforts for program, event and content promotion • Act as lead and/or serve on Center-wide work groups and project teams, as needed.

• Encourage agency-wide thinking by helping ensure that all project teams take full advantage of the talents of staff in all parts of the Center • Work with community advisory and support groups as assigned • Lead the Engagement Division’s support of programming, marketing, social media and outreach

Page 3 Duty 3 General Summary of Duty 3 % of Time 15% Contribute to the continued growth and improvement of the Center

 Identify and pursue sources of external funding and grants as determined by the Center’s strategic plan and in coordination with the DNR grants section and the Michigan History Foundation  Work to expand the reach and diversity of the Center  Collaborate with other DNR divisions

Duty 4 General Summary of Duty 4 % of Time 5%

Other duties as assigned

16. Describe the types of decisions made independently in this position and tell who or what is affected by those decisions.

• Staff assignments • Staff evaluation • Project implementation plans and schedules • Spending within allotted budget

These decisions affect the Center’s ability to provide excellent, timely customer service, education programs and experiences to visitors and users. They also affect staff morale. 17. Describe the types of decisions that require the supervisor’s review.

• Final decision on new initiatives • Addition or removal of educational or public programs • Major modification of allotted budget • Major changes in or creation of new enterprise programs • Final decision on sources to approach for potential outside funding • Changes in staff job descriptions requiring significant change in duties • Selection and composition of external collaboration • Staff hiring or formal discipline that may result in dismissal 18. What kind of physical effort is used to perform this job? What environmental conditions is this position physically exposed to on the job? Indicate the amount of time and intensity of each activity and condition. Refer to instructions.

Duties performed in a typical office setting, prolonged periods of sitting and standing, travel to meetings and field sites

19. List the names and position code descriptions of each classified employee whom this position immediately supervises or oversees on a full-time, on-going basis. (If more than 10, list only classification titles and the number of employees in each classification.)

NAME CLASS TITLE NAME CLASS TITLE

Diana Engle Promotional Agent 12 Alexandra Raven Historian Manager 12 Daniel Spegel Historian 10 State Worker 4 Several Sara Gross History Specialist 9 Rachel Clark Education Specialist 10 Julie Kattreh Calculations Assistant 8 20. This position’s responsibilities for the above-listed employees includes the following (check as many as apply):

x Complete and sign service ratings. x Assign work. x Provide formal written counseling. x Approve work. x Approve leave requests. x Review work. x Approve time and attendance. x Provide guidance on work methods. x Orally reprimand. x Train employees in the work.

22. Do you agree with the responses for Items 1 through 20? If not, which items do you disagree with and why? Yes.

23. What are the essential functions of this position?  Lead Center’s community engagement efforts  Direct staff involved in visitor services, marketing, volunteer programs, public and education programs, heritage trail coordination and retail operations  Manage budgets and implement strategic plans  Serve as a member of the Michigan History Center management team and contribute to center-wide strategic thinking and planning

24. Indicate specifically how the position’s duties and responsibilities have changed since the position was last reviewed. This is a new position as a result of institutional reorganization.

25. What is the function of the work area and how does this position fit into that function? The work area provides Center-wide leadership in important public-facing areas, including education, visitor services, marketing and community relations. This position is responsible for the operation of the Community Engagement Section and for managing staff and helping them contribute to excellence in all aspects of the Center’s programs. It brings education and public engagement expertise to the management of the Center as a whole.

26. What are the minimum education and experience qualifications needed to perform the essential functions of this position?

EDUCATION: Possession of a bachelor’s degree in any major.

Preferred: Possession of a master’s degree in history, public history, education, museum education, communications, art history, museum studies, anthropology, American studies, architecture, architectural history, urban planning, library/information science, historic preservation, or archival management.

EXPERIENCE: Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Alternate Education and Experience - State Administrative Manager 15 Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Preferred: Five years of professional, post-master’s experience in the museum field, including at least three years of senior management experience as either the director of an institution or the manager of a major department within a large institution.

KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to lead staff • Ability to analyze financial information • Excellent oral and written communications skills • Ability to be both a collaborative team member and the leader of a collaboration • Knowledge of museum practices and standards for visitor services, education and public programs

CERTIFICATES, LICENSES, REGISTRATIONS: Driver’s License

NOTE: Civil Service approval of this position does not constitute agreement with or acceptance of the desirable qualifications for this position. I certify that the information presented in this position description provides a complete and accurate depiction of the duties and responsibilities assigned to this position.

Supervisor’s Signature Date TO BE FILLED OUT BY APPOINTING AUTHORITY Indicate any exceptions or additions to statements of the employee(s) or supervisors.

I certify that the entries on these pages are accurate and complete.

Appointing Authority Signature Date TO BE FILLED OUT BY EMPLOYEE Page 7 I certify that the information presented in this position description provides a complete and accurate depiction of the duties and responsibilities assigned to this position.

Employee’s Signature Date NOTE: Make a copy of this form for your records.