Proprietary and Confidential for Internal Use Only

ProviderNet

Overview As part of a customized workers’ compensation program, Bunch has created unique partnerships with medical providers and specialty networks covering all geographic areas in which the client’s employees are located. To help optimize utilization of these providers and minimize the time and expense of provider network maintenance, Bunch has designed a web- based application that allows the end-user to electronically search for providers. Called “ProviderNet,” this application was developed using Microsoft .NET.

Logging In  Go to http://providernet.bunchcare.com on your Internet browser  Enter the account-specific information provided by Bunch. User ID: MSIG Password: msi492 Note: The user names and passwords are auto-converted to all uppercase regardless of how they are entered.  When you log in, you may be asked to specify a state, depending upon the preferences established for the account. Click on the arrow to display a drop-down menu. Then, select the appropriate state. Upon selecting a state, more detailed instructions are displayed.

Searching for a Provider The Search Directory page allows you to look up providers by name, specialty, city, zip code, and distance from the specified city or zip. To search for providers, follow these steps:  Select one of the option buttons: All, Physicians, Medical Facilities. If you select Physicians, then you are searching by provider/physician name. Selecting Facilities provides a search by Facility name. Selecting “All” results will display both provider and facility names. o Note: “Physicians” refers to individual or group resources, while “Facilities” refers specifically to inpatient/outpatient surgery centers, hospitals, etc.  Enter the last name of the provider, the first name of the provider, or both. If you are searching for a facility, then optionally enter the facility name. o Please remember that this search method may not always be the most accurate. You will see more results if you do a general search.  Select one of the mileage buttons to determine the distance of the provider/facility location from the point of origin.

Bunch & Associates Applications ProviderNet 1 P R O P R I E T A R Y A N D C O N F I D E N T I A L — F O R I N T E R N A L U S E O N L Y

o If you select 30 miles, for example, the providers and/or facilities displayed will be located within 30 miles of the city, zip code, or address, you entered. o Please note that the miles shown are measured as “air miles” and are not accurate for driving purposes. To obtain more accurate mileage estimations, please select the Mapquest icon and enter the point of origin address as directed.  Select the specific type of provider or facility you are trying to locate. You can make multiple selections by pressing the Ctrl key while clicking options. For all providers and/or facilities, select “All.”  Click Search. The search results are displayed. o Note: The Range field defaults to 15 miles.

Retrieving search results  Information in the search results are listed alphabetically by any column header (facility name, provider name, city, etc.) o An "Accepting New Patients" field will be displayed in search results o CA MPN and TX HCN indicators are displayed in the search results  Upon selecting the icon for a particular location, a new window is displayed in which the user can customize door-to-door driving directions.  Search results can be printed and/or emailed, either individually or in customized selections of up to 50 providers at a time, by selecting “Email”, under the “Selected Providers” heading.  When “View” is selected, an Adobe PDF is generated, which opens automatically in Acrobat Reader, as shown, which includes the search criteria specified by the user.  At any point in the process, the user can begin a new search or modify the existing search.  If no results are returned, a screen prompting the user to call for assistance will be displayed.

Logging out  For security purposes, it is important to log out when the session is completed. As an additional security measure, it is recommended (although not required) that the user also close Internet Explorer.  To log out, click the Log Out hyperlink in the upper right corner of the screen.

Bunch & Associates Applications ProviderNet 2