Monthly Report of Consumer Protection Measures

MONTHLY REPORT OF CONSUMER PROTECTION MEASURES

Name of the State/UT: Karnataka for the month ending 31st May 2008

Full Name & address of the Department: Karnataka State Consumer Disputes Redressal Commission, High Grounds, Basava Bhavana, Bangalore – 560 001.

1. Vacancies along with date from which vacancy arose.

State Commission District Fora Sanctioned Vacancies Sanctioned Vacancies Strength Strength a) President a) 01 -- a) 30 04* b) Members b) 02 -- b) 60 --

* Belgaum, Dharwad, Haveri & Chamarajanagar

II. Progress of Disposal of cases a a) Total Cases filed since inception: State Commission District Fora

Upto previous month 25139 110255 During the month 197 530 Total (upto this month) 25336 110785 b i) Cases Disposed of (No. & %) Number Number since inception

a) Upto previous month 24648 98.04% 105535 95.71% b) During the month 215 969 c) Total (upto this month) 24863 98.13% 106504 96.13% ii) Cases Disposed off within Number Number prescribed time norms (No.& %) (i.e., within 90 or 150 days from the date of filing of cases, not from the date of service of notice to the Ops)

a) since incep. upto prev. month 7763 44040 b) During the month 175 81.39%* 690 71.20% c) Total at the end of the month 7938 31.92%** 44730 41.99%

iii) No of cases disposed off by Lok Adalat 04 08 method 2 c Cases Pending 473 4281 III. Progress of Confonet Project

Computer Hardware/ State District Fora (names) Software has: Commission

a) been received: Yes Yes b) been installed Yes Yes c) become functional Yes from 01.01.2003 Yes (But software has to be developed by the NIC, Delhi Unit, on par with the present software using at KSCDRC & B’lore (U) District Forum) ii Activities being done State Commission District Fora through computers

a) Is case monitoring Yes - Yes – system installed & But all the activities of the The software of case operational? State Commission are being monitoring system under done through Computers since Confonet Project is not 01.01.2003, not under the proper and useful. There are Software of Confonet Project. technical and user problems at all the District Forums in the State of Karnataka

Yes Yes

b) Has the Live Cases Data Yes been entered? Yes

c) Whether Cause list & Judgments are being posted on the website?

(From 01.01.2003 functions of the State Commission were fully computerized and cause list are available at website http://kscdrc.kar.nic.in

IV. One Time- Grant / Integrated Project on Consumer Protection (Rs.in lakhs) During During During During During 1995-99 2002-03 2004-05 2006-07 2007-08 a) amount received: 121.00 129.00 -- -- 384.61 b) amount utilized (whether UC sent) 250.00 (Yes) -- -- 306.56 (yes)

Registrar-cum-Administrative Officer, Karnataka State Consumer Disputes Date: 09.06.2008 Redressal Commission, Bangalore 3

V. Integrated Project on Consumer Protection

STATE COMMISSION: (Rs. in Lakhs) Amount Amount Utilization of being allotted Amount upto Particulars released as Balance Remarks during the end of Jan. I part of I the year 08 inst. Building 75.00 ------Amount Other Furniture 5.00 5.00 -- -- released 4 Office Equipment ------is yet to Set of Reference Book 2.00 2.00 -- -- receive at Computer Peripherals 0.50 0.50 -- -- KSCDRC Total (in Lakhs) 82.50 7.50 -- --

DISTRICT FORUMS: (Rs. in Lakhs) Amount Amount Utilization of being allotted Amount upto Particulars released as Balance Remarks during the end of Jan. I part of I the year 08 inst. Building 754.22 77.11 60.61 -- Amount Other Furniture 60.00 60.00 -- -- released Office Equipment 69.00 69.00 -- -- is yet to Set of Reference Books 15.00 15.00 0.30 -- receive at Computer Peripherals 6.00 6.00 -- -- KSCDRC Total (in Lakhs) 904.22 227.11 60.91 166.20