Your Source for Services, Resources and Contact Information at UBC
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The Advisor Yellow Pages
Your source for services, resources and contact information at UBC. Emergency Phone Numbers
Fire...... 911 Ambulance...... 911 R.C.M.P...... 911 First Aid (UBC)...... 604-822-4444 R.C.M.P. (non-emergency)...... 604-224-1322 Campus Security...... 604-822-2222 Counselling Services...... 604-822-3811 Student Health Services...... 604-822-7011 UBC Hospital Urgent Care Centre...... 604-822-7222 Rape Crisis Centre (WAVAW)...... 604-255-6344 UBC Sexual Assault Info Line...... 604-827-5180 VGH Sexual Assault Team...... 604-875-3060 Welcome to your Advisor Yellow Pages!
Within these pages you will find descriptions of, and contact information for, many of the useful services and resources on campus at UBC. Many services and resources are sponsored and supported by the University and/or the Alma Mater Society on a for-mal basis.
Since Residence Advisors are seen as key referral people in residence, you will need to be aware of these service organizations, their functions and services. Use this guide to familiarize yourself with facilities, hours, location, phone numbers, and contact persons. Your RC or Senior will have a copy of the Advisor Yellow Pages available in their apartments and you may also access the Advisor Yellow Pages on the PRC web-site at prc.housing.ubc.ca .
When a student comes to you with a problem, you should assess the problem and de- cide how best to make the referral. In some cases, the student might be comfortable contacting another service on his/her own; in other cases, you might find it necessary to actually accompany the student to the service, or to initiate the contact with a spe- cific person at the service. If you are ever unsure as to how you should refer a student, speak with your RLM — s/he is available to assist you.
If you are looking for specific faculty or staff contacts, try the UBC directory at: www.directory.ubc.ca If you‘re not sure who you‘re looking for, this directory will also search general subject terms (e.g. Athletics, Pharmacy, etc.).
3 Access and Diversity
Brock Hall, 1874 East Mall (room 1203)
604-822-5844 www.students.ubc.ca/mura/access / [email protected] a
Access and Diversity provides leadership in identifying and eliminating systemic barriers to full participation in university life, that students experience, arising from race, ethnicity, disability, gender and sexual diversity, and intersecting inequalities. Access and Diversity achieves this mandate by:
Documenting student experiences and needs with regard to race, ethnicity, disability, gender and sexual diversity, and intersecting inequalities Organizing and supporting peer-based educational programs that address systemic inequalities and barriers to full participation experienced by students Offering consultation and training to University units and student groups Partnering with individuals, campus units and groups and the broader community to further equity and inclusivity in the learning, living and work environments
Access and Diversity includes the Disability Resource Centre (see pg. 18) which facilitates the provision of disability-related accommodations for students, faculty, staff and visitors at UBC. AMS Advocacy Office
SUB Room 249 G
604-822-9855 www.ams.ubc.ca/services/advocacy-office /
The Advocacy Office provides free representation, guidance and assistance to students engaged in conflict with UBC. The Advocacy Office can help you prepare for a hearing or an appeal and even represent you in formal proceedings regarding academic appeals, student discipline, on-campus housing, financial aid, parking fines and academic misconduct. The Advocacy Office works very closely with the AMS Ombuds Office (pg. 27) to resolve student rights issues.
4 Alcohol and Drug Programs
Ministry of Health
1-800-663-1441 (toll free) 604-660-9382 (Lower Mainland) www.health.gov.bc.ca/navigation/1-800.htm l
For those with problems related to alcohol/drug dependency motivated to make some changes in their behavior. It is also for families or friends of people with alcohol/drug dependency.
UBC Student Health Services (p. 35-38) also provides information, support and re-sources for students with alcohol and drug dependencies.
Alma Mater Society (AMS)
SUB Room 266, Reception 9:00 am - 4:30 pm, M-F 604-822-2901 (Reception) www.ams.ubc.ca /
Every student who takes courses at UBC belongs to the AMS. It is a non-profit organization whose main objectives are to promote and direct all student activities at UBC. The AMS owns and operates the Student Union Building (SUB).
Mission: ―To improve the quality of the educational, social and personal lives of the students of UBC.‖ 5 AMS Volunteer Connect
SUB, Room 249A
604-822-9268 www.ams.ubc.ca/services/ams-volunteer-connect / . [email protected] a
AMS Volunteer Connect is one of several services offered to all students by our students‘ union, the Alma Mater Society. Like all the services, we are student-run and aim to empower all students during our ongoing university experiences. We offer volunteer and internship placements throughout the campus and lower mainland community and provide workshops, fairs, and one-on-one consultations to meet all of your involvement needs. The AMS Volunteer Connect website features our online database of volunteer opportunities as well as other information on internships and ongoing events organized by AMS Connect.
AMS Resource Groups
SUB, Room 245
www.ams.ubc.ca/campus-life/ams-resource-groups /
As one of Canada‘s largest universities, UBC has an equally diverse student population. AMS resource groups aim to support, protect and celebrate the different backgrounds and beliefs of its membership. As a UBC student you can have access to all of our exciting resources. Run entirely by students, these groups provide a cornucopia of information and are an excellent way to get involved. Check out our office.
On the following pages (p. 7-9), you‘ll find contact information for each of the AMS Resource groups on campus.
6 AMS Resource Groups—Allies UBC
SUB, Room 245F
www.alliesatubc.co m [email protected] m
Allies is a resource group focused on engaging men in working to end violence against women and all forms of gender-based violence. While people of all gender identities and sexual orientations are allowed and encouraged to join, the group is primarily con-cerned with engaging men to work towards ending gender based violence, and is therefore comprised of mostly men.
By facilitating workshops, running campaigns, hosting events and fundraisers, and vol- unteering our time with other anti-oppression/feminist organizations, the members of Allies work to create a campus which is inclusive and safe for all members of our com- munity. We seek to empower individuals to live in such a way that does not condone or perpetuate gender based violence and oppression.
AMS Resource Groups— Colour Connected
SUB, Room 245E
604-822-1421 www.ams.ubc.ca/campus-life/ams-resource-groups/colour-connected / [email protected] m
Colour Connected Against Racism is an AMS resource group that provides support and information to students who feel alienated and disempowered due to discrimina- tion. We organize events on various issues pertaining to ‗Peoples of Colour‘, and lobby the University and other institutions to implement necessary changes.
We also address issues of sexism, homophobia, poverty, domestic and global exploita-tion and other social injustices. Our centre is filled with resources where students can learn about their history, and share their experiences in a supportive and positive envi-ronment.
We also organize and hold socials which we‘re infamous for. We‘re always looking for new members and energetic people to be part of the group, the executive, and have fun in an supportive, safe space. 7 AMS Resource Groups — PrideUBC
SUB, Room 245C 10am-4pm during the Winter Session
604-822-4638 www.prideubc.com / . [email protected] m
Pride UBC is an AMS resource group that offers educational and social services deal- ing with sexual and gender diversity to the UBC community, including but not limited to students, staff, and faculty. Pride UBC provides support and information to those who self identify gay, lesbian, bisexual, transgender, transsexual, two-spirit, asexual, queer, questioning, intersex, and allies; assists people who are coming out; supplies a forum for dialogue about sexuality and gender identity; holds social events, and educates the wider UBC community about the variation in human sexuality and gender identity. Members of the group come from diverse backgrounds and everyone is welcome re-gardless of sexuality or gender.
AMS Resource Groups — Social Justice Centre
SUB, Room 241A
604-822-9612 www.ams.ubc.ca/campus-life/ams-resource-groups/social-justice-centre / [email protected] m
The Social Justice Centre aims to serve any and all students interested in finding progressive solutions to societal injustices. We work toward progressive social change by:
Raising awareness about social justice issues and providing contacts to socially active people and organizations. Providing a forum for discussion on these issues Facilitating concrete actions in response to discussions and fostering students with skills and techniques to engage in activism.
8 AMS Resource Groups — Womyn’s Centre
SUB, Room 245G, Women‘s Only Space SUB, Room 245H, Office
604-822-2163 www.ams.ubc.ca/campus-life/ams-resource-groups/womyn%E2%80%99s - centre/ [email protected] m
The AMS Womyn‘s Centre is a space where women can feel safe, empower each other and organize against sexism and violence. We offer a wide variety of resources including an extensive library and events aimed to empower and inform.
AMS Resource Groups — Student Environment Centre (SEC)
SUB, Room 245B
604-822-8676 studentenvironmentcentre.com / [email protected] a
If you are concerned about the ecological problems facing our planet, the Student Environment Centre is the place for you.
Educate students on the ecological problems facing our environment. Connect students with environmental resources Support students in actively voicing their concerns about on-campus, regional, and global environmental issues Foster a community of environmentally concerned and informed individuals on campus and provide a forum for idea sharing.
Everyone is welcome to attend our weekly meetings and special events, including Buy Nothing Day, Environment week, and more. Feel free to come by the office anytime to hang out and share your ideas and inspirations.
9 Athletics and Recreation Sports Facilities
http://www.sportfacilities.ubc.ca /
Aquatic Centre Lloyd Campbell 604-822-4704
Boat House Meryl Edington- Hryb 604- 247-2627 [email protected]
Student Recreation Centre Andrea Barrios 604-822- 9113 [email protected]
Tennis Centre Neil Parker 604-827- 4582 [email protected]
Thunderbird Stadium Dan Cooper 604-822-1523 [email protected]
Thunderbird Park Andrew Haas 604-827- 4142 [email protected]
War Memorial Gym Bradley Thomas 604-827- 4547 [email protected]
UBC Thunderbird Arena Mike Ikeda 604-827-3900 [email protected] 10 Bird Coop Student Recreation Centre, 6000 Student Union Blvd. 604-822-6924 www.birdcoop.ubc.c a
[email protected] a
Internationally recognized university fitness facility featuring the best and the most unique free weights, strength machines and a huge variety of cardio equipment. Lots more toys for you to enjoy – elliptical machines, stationary bikes, rowing machines, KaleidaCave climbing room. Introductory sessions for newcomers, and fitness testing and personal training sessions for the committed.
Student Membership: 1 term = $25, 2 terms = $50, drop-in = $5 Flex Pass (Cycle Fit and Get Fit Classes): 1 term = $59, 1 month = $20, drop-in = $6
Fitness Classes in the BirdCoop Include: Aerobics, Workit Circuit, Hot Wheels, Stomp, Body Blast, Boot Camp, Hard Core, Stress Management Programs, all led by qualified instructors.
Martial Arts: The largest program in Canada with some of the best instructors in the disciplines of Wushu, Tai Chi, Qi Gong, Aikido, Judo, Karate, Shorinji Kempo, Tae Kwon Do, Hapkido, Kickboxing, Jujutsu, Capoeira, San Shou Dao, and more.
Certification Courses: Firebird Fitness Institute, BCRPA Fitness Instructor, NCSA Specialist Exam, Red Cross Standard First Aid, CPR Fitness Emergency, and many more. 1 1 Campus Security
604-822-2222 http://www.security.ubc.ca/Contact.ht m
Paul Wong, Community Relations Manager 604-822-3509
AMS Safety Coordinator 604-822-9319 . [email protected]
Centre for Student Involvement & Careers (CSI&C)
Centre for Student Involvement, 1002 Brock Hall, 1874 East Mall
604-822-9805 604-822-4011 [email protected] [email protected]
www.students.ubc.ca/about/centre-student- involvement-and-careers
The Centre for Student Involvement and Careers is here to support students, from their first day on campus until after they graduate.
Through orientation and peer mentoring, the Centre supports new students to become successful university learners. It is a central point for all graduate and undergraduate students and employers on the UBC Vancouver campus to meet, connect, network, and build relationships; as well as to research and explore career options. The Centre provides all UBC students with access and connection to workplace learning, mentoring, volunteer and leadership opportunities; and offers career and employment related services to students, academic departments, employers, parents, and alumni. James Matichuk Tel: 604.225.5989 Chaplain’s Email: [email protected] Association Evangelical Brethren Christina Lui Tel: 604.222.0800 x102 The Chaplains' Association seeks to serve Email: [email protected] the University community. The chaplains Jeff Woodyard appreciate and share many of the Univer- Tel: 604.657.1776 sity's aims, including a commitment to Email: [email protected] truth in research, the education of the Website: www.marineview.org whole person, and excellence in the devel- Jewish opment of skills for the service of human- Eyal Lichtmann kind. Tel: 604.224.4748 Email: [email protected]
The chaplains develop many social and Mennonite Brethren ethical programs. They are available to Rebecca Stanley participate in formal occasions in the life of Tel: 604.626.1071 Email: [email protected] the university, such as memorial services Website: www.urbanjourney.ca and other special services of worship. In keeping with the various traditions, reli- Andrew Stanley gious services and "open door" counsel-ling Tel: 778.989.5449 Email: [email protected] are provided on a regular basis. Website: www.urbanjourney.ca
Muslim chaplains.students.ubc.ca/ Professor Yousry El-Kassaby Tel: 604.822.1821 Email: [email protected] Anglican Roberta Fraser Orthodox Tel: 604.224.1410 Fr. Justin Hewlett Email: [email protected] Tel: 604.613.1363 Website: www.stanselms.ca Email: [email protected] Bahai Pentecostal Lee Brown Arthur Howard Email: [email protected] Tel: 604.777.1606 Email: [email protected] Setereh Rouhani Email: [email protected] United Church of Canada Caroline Penhale Baptist Tel: 604.827.4301 Rich Carruthers Tel: 604.839.0481 Email: [email protected] Email: [email protected] Website: www.ubc-uniteds.ca
Suzanne Perry Rev. Dr. Ed Searcy Tel: 604.839.0484 Tel: 604.822.9374 Email: [email protected] Email: [email protected] Website: www.uhill.net Harry Park Tel: 604.331.0260 Email: [email protected]
14 Chapman Learning Commons
http://learningcommons.ubc.ca /
The Learning Commons is an evolving collection of UBC-selected learning resources that guide students through a process of discovery. Through an emphasis on student-driven initiatives, authentic partnerships, and shared-decision making, we strive to enrich the academic experience of all UBC students.
The Learning Commons is your first stop for resources and tools that will help you learn more effectively. Connect online with a wealth of useful resources including Study Toolkits on topics from presentation skills to exam prep, and info on new and standard technologies that can make your studying a lot easier.
Community Shuttle
http://trek.ubc.ca/transportation-options/transit/community-shuttles /
There are 3 community shuttle routes at UBC. C19 goes from Alma and Broadway along NW Marine to UBC. C20 covers destinations and residences on the west side of campus including Totem Park, the UBC Botanical Garden, Nitobe Memorial Garden, theMuseum of Anthropology and the Chan Centre. C22 serves residents on the east side of campus, e.g. Hampton Place and Fairview/Acadia. All routes begin and terminate at the north side of the Student Recreation Centre, adjacent to the diesel bus loop, and provide connections with existing services at UBC Loop and service to UBC Hospital.
1 5 Counselling Services
Room 1040, Brock Hall, 1874 East Mall 8:00 am - 4:30 pm M, T, Th, F 9:30 am – 7:00 pm W
604-822-3811 www.students.ubc.ca/livewelllearnwel l
Who Is It For? Counselling Services offers counselling services to admitted and registered UBC stu- dents.
Who Is There? Counselling is provided by Registered Clinical Counsellors, Social Workers, and Regis-tered Psychologists as well as supervised Masters practicum trainees and Pre- doctoral and Post-doctoral interns.
What Does It Cost? Individual counselling is free of charge.
How do I access these services?
Initial Appointment To access an initial appointment, drop by Counselling Services any time between 9:30 am and 3:30 pm Monday through Friday.
Follow-up Appointment To schedule a follow-up appointment with your counsellor, call 604-822-3811 or drop by Counselling Services to speak with a receptionist.
Emergency Appointment If you believe that your concerns must be addressed today or if you're concerned for your immediate safety, please call or come to our office at Room 1040 Brock Hall to request an emergency appointment.
Group Programs Group programs provide opportunities for students to work on their concerns in a group setting. We offer several group programs each academic term including, Anxiety, De- pression, and Stress Management. Please contact our office for more information.
16 Is It Confidential? Counselling services are confidential. Information about you, the type of counselling services you access, and the content of your counselling sessions cannot be released without your writ-ten permission, with the following exceptions: information indicating that a child is in need of protection information indicating that you may constitute a risk to yourself or others information that leads to concerns about public safety other statutory or common-law provision that requires or authorizes the release of confi-dential information
What services does Counselling Services provide?
Individual counseling is available to assist you with a wide range of personal concerns. Stu- dents often request assistance to learn to cope effectively with such concerns as stress, anxi-ety, indecision, anger management, depression, concentration, and/or relationships.
Speaking with a counsellor can help clarify concerns or situations and open up new ways of dealing with them. Depending on your needs, you may be referred to services in the commu- nity, elsewhere on campus, or internally, to one of our services and programs. Counselling Services provides primarily short-term counselling. However, if you need or are interested in long-term counselling, we will facilitate referral to external counselling resources. If you are referred internally for follow-up individual counselling, you will be matched to one of our short-term counselling programs on the basis of the nature and urgency of your needs.
Group Counselling Programs If you are dealing with concerns such as depression or anxiety, you may be referred initially to a group counselling program that is designed to help you develop skills to effectively manage these concerns. Group programs provide opportunities for students to work on their concerns in a group setting. We offer several groups each academic term including:
Consultation: Consultation is available for faculty and staff regarding students of concern. Faculty and staff can call our office at 604-822-3811 to request to consult with a counsellor about the student concern. General Crisis Counseling & Suicide Prevention All Regions: 1-800-SUICIDE (24 hrs) Vancouver 604-872-3311 (24 hrs) Richmond 604-279-7070 (9:00am-12:00am) Surrey 604-951-8855 (24 hrs) Rape Crisis Centre (Women Against Violence Against 604-255-6344 (24hrs) Women) Sexual Assault Services at Vancouver General Hospital 604-875-2881 Youth In BC (web resource) www.youthinbc.co m UBC Sexual Assault Information Line 604-827-5180
1 7 Dental Clinic
Nobel Biocare Oral Health Centre, 2151 Wesbrook Mall 9:30 am—12:30 pm and 2:00 pm—5:00 pm
604-822-2112 http://www.dentistry.ubc.ca/Treatment/default.as p
Dental care at bargain prices (if the student's needs fit into their schedule and provid- ing students are registered with the Dental Office). Fees are 20-40% lower than stan- dard dental fees. Open to students, staff, faculty and the public.
Patients are screened (fee: $15.00) and must need at least 3 further visits after clean-ing to qualify for the program. Once patients are assigned to a student for treatment, they are contacted for a first appointment.
Disability Resource Centre (Access & Diversity)
Room 1203, Brock Hall, 1874 East Mall
604-822-5844 http://www.students.ubc.ca/access/disability-services / [email protected] a
The Centre performs a service liaison role with students with disabilities and assists in the provision of: student assistants (e.g. readers, note-takers, peer tutors, mobility as-sistants, research assistants, and typing assistants) through the Student Assistants Program; facilitation of adapted exams which require special equipment; and loans of available equipment. The Centre also coordinates the provision of interpreting and captioning services. The Disability Centre's mission is to work with the university to eliminate structural and attitudinal barriers to those with disabilities.
18 Equity Office
Room 2306, Brock Hall, 1874 East Mall 9:00 am - 4:00 pm, M-F
604-822-6353 www.equity.ubc.c a [email protected] a
Advisors are available to discuss in confidence, questions and concerns that you may have about discrimination and harassment.
Faculty Advisors
Each faculty has an advisor to help students plan academic programs and give academic advice. http://www.students.ubc.ca/coursesreg/academic-planning/academic-advising / Applied Science Law 1100-2332 Main Mall 6020 Walter Gage Road T: 604-822-6556 604-822-3151
Arts Medicine Buchanan D111 910 West 10th Avenue 604-822-4028 604-875-8298 Commerce Music 102 - 2053 Main Mall 427-6361 Memorial Road 604-822-8333 604-827-5502 Dentistry Nursing 278—2199 Wesbrook Mall T201-2211 Wesbrook Mall 604-822-7977 604-822-7468 Forestry Pharmacy 2609-2424 Main Mall 2146 East Mall 604-822-5195 604-822-0344
Human Kinetics Science 202 - 6081 University Boulevard Rm A150 6221 University Blvd. 604-822-4512 604-822-3820 Land and Food Systems School of Social Work 344-2357 Main Mall 300 - 2080 West Mall 604-822-2989 604-822-22553 1 9 Fire Department
2992 Wesbrook Mall 24 hours/day
911 (emergency) 604-665- 6000 (non emergency)
To provide for emergencies such as fire, first aid medical response, hazardous materi- als, chemical spills, and rescue. In addition, building inspection is provided for fire safety and related law enforcement.
First Nations House of Learning
1985 West Mall 9:00 am - 5:00 pm, Monday to Friday
604-822-8940 http://www.longhouse.ubc.ca /
The mandate of the First Nations House of Learning is to make the University's vast resources more accessible to Aboriginal Peoples, and to improve the University's abil-ity to meet the needs of First Nations, Métis, and Inuit.
To this end, the First Nations House of Learning is dedicated to providing a positive environment for First Nations, Métis, and Inuit students, staff, and faculty. Following the "voices of our ancestors", the spirit of the Longhouse is guided by the Longhouse Teachings [840KB PDF] of Respect, Relationships, Responsibility, and Reverence.
20 International House
International House, 1783 West Mall Monday-Friday: 8:30 am—4:30pm
604-822-5021 http://www.students.ubc.ca/international/about- us/services-at-i-house / www.international.ubc.c a [email protected] a
International House (I. House) is a community centre open to all members of UBC and their families. If you want to meet people from around the world and share your culture, I. House is a great place to start.
I. House welcomes Canadian and international students alike.
I. House is surrounded by a peaceful garden and offers self-access computers, a lounge, meeting spaces, and a study corner. Bring your laptop and enjoy our wireless Internet access. Services Provided at I. House International Student Advisors Talk to an ISA about visas, employment, health insurance and cultural and personal issues. International Peer Advisors Talk to fellow students trained to answer your questions about international student is-sues. UBC Jump Start Join a two-week introduction to Canadian academic culture, for incoming international undergraduate students. International Peer Program (IPP) IPP offers new international undergraduate students a peer guide for the first year, plus opportunities for academic coaching and making friends from around the world through social events like our annual Halloween Party. International Week (I.Week) International Week 2010 was held in March, bringing together cultural and educational events. See the International Week website for a summary of the many exiting events! To learn more about future events with an international focus, see Global Lounge.
Go Global: International Learning Programs Find out about studying, working, or volunteering abroad. 2 1 International Peer Advisors
As International Peer Advisors (IPAs), we are dedicated to assisting international stu- dents with issues including immigration, health insurance, employment, cultural transi-tions, and campus services. We are Work Learn or Work Study students trained by professional advisors and we have the expertise, experience, and passion to assist you in making life at UBC memorable.
We work in the foyer of International House, as well as in residences. Visit us at the following times and locations starting in January 2010: International House: Monday through Friday, 12:00–4:00 pm Totem Park: Wednesday, 5:00–7:00 pm Place Vanier: Tuesday, 5:00–7:00 pm Student Union Building (SUB), Room 215: Wednesday, 5:00–7:00 pm; Friday, 4:00-6:00 pm
What we do
Whether you have questions about your study permit, entry visa, work permit, or health insurance, or just want to talk about the challenges you're facing in adjusting to univer- sity life, we are here to listen and help. In order to provide the best service possible, we stay current on issues that may affect you, including immigration regulations.
IPAs are experienced student leaders with diverse cultural backgrounds, and some of us may even speak your native language. We will share with you our experience and help you find the information, resources, and support you need to achieve your goals.
We can: Assist you with filling out an application form for MSP and answer your questions about health insurance, including iMED, MSP, and the AMS/GSS Health and Den-tal Plan. Answer your questions and assist you with filling out applications for study permits, work permits, and temporary resident visas (TRVs). Answer questions about on-campus employment, off-campus work permits, and post-graduation work permits. Provide you with information, resources, and support, including support services for academic studies, AMS services, and volunteer opportunities. Provide information and assistance to help you overcome culture shock and make a smooth cultural transition. Provide information about campus events such as GALA – International Orienta- tion, Imagine UBC, Graduate Student Society Orientation, Student Leadership Con-ference, and AMS events.
22 Law Students Legal Advice Program (LSLAP)
Room 158 Faculty of Law,1822 East Mall
1-604-822-5791 http://www.lslap.bc.ca/main/?hom e
LSLAP‘s primary goals are to provide direct assistance to the client, as well as enable our students to educate the lay person in the use of the legal system. Herein lies our two-pronged approach: assistance and education.
This philosophy of both assisting and educating has very real application in our pro- gram. For example, students may assist clients in writing letters, negotiating with other parties, or preparing to appear on their own behalf in court. In other cases a student may fully represent clients in each step of working through the legal issue. In every case, emphasis always remains on assisting the client to solve their own legal prob- lems. This is quite different from a traditional solicitor-client relationship in which the lawyer takes complete responsibility for management of the client's legal problems.
The LSLAP approach to the relationship between clinicians and clients enables stu- dents to take more time to explain the legal alternatives and the legal processes which are available to the client, thereby not only offering legal services to people who could not otherwise afford them, but also helping to de-mystify the law. In this way, it is hoped, the LSLAP client comes away from the program more aware and more comfort-able in exercising their legal rights.
2 3 Learning Exchange
UBC Vancouver Campus Office, 6323 Cecil Green Park Road Downtown Eastside Office, 612 Main Street
604-822-6476 (UBC Vancouver Campus Office) 604.408.5164 (Downtown Eastside Office) www.learningexchange.ubc.c a [email protected] a
UBC‘s Learning Exchange is a community engagement initiative based in Vancouver‘s Downtown Eastside.
The Trek Program brings students and other members of the UBC community to inner city schools and non-profit organizations where they contribute to community programs while learning about important social issues. The Learning Exchange is a catalyst for the growth of Community Service Learningat UBC.
Learning Exchange Storefront Programs offer free educational resources to people who live and work in the Downtown Eastside and other inner city neighbourhoods. Storefront programs include computer training and access, and ESL conversation groups.
24 Ombuds Office (AMS Services)
SUB, Room 249F
604-822-4846 http://www.ams.ubc.ca/student- government/ams-ombuds-office / [email protected] a
What is the AMS Ombuds Office? The AMS Ombuds Office is committed to assisting students and AMS staff by provid- ing conflict resolution services. Some of our services include: Providing conflict management services to AMS clubs and constituencies undergo-ing internal conflicts Receiving and investigating complaints about the Alma Mater Society; Providing conflict resolution workshops
How does the AMS Ombuds Office Operate? From our perspective, a student files a grievance of an unmet need. While a student‘s need may be met through negotiating a new arrangement with an authority (i.e a mutu-ally acceptable resolution), alternative means to negotiation are also explored. We are committed to concluding cases in a timely manner and rely on the commitment of all the parties involved to do so. The office is daily from Monday to Friday and is accessi-ble to students via the office, e-mail, and telephone. The operation pillars of the Om-buds Office are confidentiality, independence, and impartiality.
Confidentiality Confidentiality in the Ombuds Office extends to all parties coming in contact with the office, including students, the University, and the AMS.
Independence The Ombudsperson reports directly to AMS Council and operates independently of any administrative body at the University.
Impartiality The office does not advocate for students, nor is its mandate to defend the policies or authorities at the AMS and the University. We work to promote understanding. In the case of any conflict of interest issues, the office has internal policies to deal with these matters.
2 5 RCMP
2990 Wesbrook Mall Open 24 hours/day for emergencies, 8am-4pm M-F for non-emergencies
911 (Emergency) 604-224- 1322 (non-Emergency)
Policing of University Endowment Lands and campus. The RCMP are available to as- sist in Residence programs such as: Operation Identification, Neighbourhood Watch, Bike Registration, Breathalyzer Demonstration and Crime Prevention Week events.
Each residence area is assigned an RCMP Liaison Member. Your RLM will be able to provide you with contact information for this individual. Safewalk (AMS Services)
Sub, Room 100A
Operates nightly, 7pm to 2am
604-822-2181 (Safewalk Administrative Office: SUB 249H) http://www.ams.ubc.ca/services/ams-safewalk/safewalk-services / [email protected] a
Safewalk offers the following services:
Safewalks — a co-ed person team will walk with you to any location on the UBC campus. Drop In Visits—Working alone in an office or a lab late at night? Just let us know and we can schedule regular visits along our walking routes. These visits can be at any interval (every 15 minutes, every hour, etc.) – whatever you need! Safe cycles — a co-ed person cycling team will cycle with you to any location on the UBC campus. Scheduled/ Regular Walks—Have a night class or another regular appointment? You can book Safewalk for an entire semester and a team will be there to greet you every time! Direct phones — Direct lines are now at the following campus locations: Scarfe, SRC, IRC/Woodward, and Koerner (3rd floor). Direct phone lines allow you to place a call directly to Safewalk free of charge. To use a direct line phone, please follow the instructions located at each of the units. Once your call has been placed, watch for a team of Safewalkers who will arrive shortly to escort you to your destination. Campus Blue Phones—These phones are not only for emergency purposes! If you would like to request a walk simply press the button and ask Campus Security to connect you to the Safewalk dispatch. 26 Sexual Assault Support Centre
Sub, Room 119 A&B
604-827-5180 www2.ams.ubc.ca/index.php/services [email protected]; [email protected]
SASC offers the following services:
We provide female, male, and trans survivors of sexual assault and other forms of sex-ual violence (as well as their friends, family members, and partners) with caring, non-judgmental emotional, hospital accompaniment, and legal accompaniment and infor-mation about options. All of our services are free, confidential, and conducted in a pri-vate setting. Volunteer opportunities are also available. For more information, please visit our website.
2 7 Speakeasy Student Support
SUB North Concourse 9:00 am—5:00 pm M-F
604-822-3777 604-822-9246 (Administration Office) http://www.ams.ubc.ca/services/speakeasy / [email protected] a
Stressed out? Feeling down? Come to Speakeasy – a free, confidential student ser- vice offering peer crisis support, information, and referrals to the UBC community.
Sometimes we all just need someone to talk to. University is an exciting time for many individuals. It can also be a time of significant turmoil, as students encounter various academic, emotional, and spiritual challenges on a daily basis. Speakeasy is here to offer a non-judgmental, supportive ear for any student or faculty member who is experi-encing distress or seeking additional community resources.
Speakeasy is a safe space for students to talk about anything and everything. No problem is too big or too small. Common topics include:
Relationship problems Family obligations and pressure Sexual orientation Academic stress Depression Anxiety Disordered eating Loneliness Self-injury Suicidal thoughts Substance abuse General information
28 Student Financial Assistance and Awards (SFA&A)
1206–1874 East Mall 8:00 am - 4:00 pm M, Th, F 9:30 am - 4:00 pm T 8:00 am - 5:30 pm W
General Inquiries 604-822-5111 http://www.students.ubc.ca/finance/index.cf m [email protected] a
Student Financial Assistance & Awards helps students from admission to graduation; we also meet with prospective students and their parents to assist with financial plan- ning. You can rely on us for answers to your questions about student finances.
WHAT WE OFFER: confidential advising appointments workshops on financial literacy, student loan management, funding for exchange programs, and more information about awards programs, student loans, and other funding options help with financial planning emergency assistance
Dealing with finances can be stressful and we believe that financial health is an essen- tial part of your well-being. We‘ll help create a financial plan that‘s right for you.
Contact us by phone or in person during our regular office hours. If you have a compli- cated question or a financial emergency, we will be happy to arrange a one-on-one ad- vising appointment for you.
2 9 Student Health Service (SHS) 2211 Wesbrook Mall, Main Floor, University Hospital, Room M334 M, T, F: 8:00 am - 4:00 pm W: 8:00 am - 8:00 pm Th: 8:50 am - 4:00 pm
604-822-7011 604-822-2070 (Tests Results/Nurse Inquiry Line) www.students.ubc.ca/livewelllearnwell/services-resources/student-health-service / [email protected] a
WHAT IS STUDENT HEALTH SERVICE (SHS)?
Student Health Service is a primary care clinic on the UBC Vancouver campus where family doctors and registered nurses provide care for individuals and groups. WHAT DOES SHS PROVIDE?
SHS provides: all health care services normally available at your family doctor well-woman care, including contraception immunizations sports medicine specialists by referral only: psychiatry dermatology medical care for eating disorders plastic surgery DO I NEED TO PAY TO USE SHS?
There are no extra fees to use SHS. Most services are covered by your provincial health insurance. Here are pertinent details:
International students should be enrolled in IMED until they are eligible to enroll in the BC Medical Services Plan (MSP) .
Students with other insurance will be billed for services and given a receipt to apply for reimbursement from their insurance provider. Students who do not have health insurance will be charged for medical services. A few services (e.g., third-party requests) are not covered by health insurance and are billed directly to the student
WILL MY CARE BE CONFIDENTIAL?
Our services are completely confidential. Information cannot be shared with anyone, including your family, faculty, other student services, and other doctors' offices or agencies without your consent. 30 Student Health Service—continued
Medical Certificates for Academic Concessions: Student Health Service can issue a statement of illness if Student Health provided the care during the time of illness. If care for the illness was provided by a physician out-side of Student Health, this physician may also provide the statement of illness. It is advisable to contact the clinic during the time of illness.
Psychiatric Counselling: 604-822-7689
The Psychiatric Clinic, located within Student Health Service, is available to UBC stu- dents. The clinic is staffed by a number of full time and part time psychiatrists who counsel and treat students for a variety of reasons, including depression, anxiety disor-ders, interpersonal and relationship problems.
For more after hours information/contacts see counseling services.
Nurse In Residence Program
[email protected] — Debbie Aikens, Walter Gage [email protected] — Zoe Menge, Place Vanier [email protected] — Kathy Rose, Totem Park
This program takes place in Totem Park, Place Vanier and Walter Gage residences. Zoe Menge, Debbie Aikens and Kathy Rose are the Student Health Service nurses that work along with the RLM/advisors in each residence. The Nurse attends the Resi- dence once a week to provide residents the opportunity to speak with a nurse on a one -to-one basis, conduct small group discussions, and assist with residence fairs/theme events. 3 1 Student Health Service—continued
In addition to the Nurse in Rez and Wellness Centre outreach programs, Student Health Service offers the following programs:
Nutrition: Information on healthy eating is provided at the clinic. To see a dietitian, a referral is required by a doctor at the clinic. For general nutrition questions, call Dial-A-Dietitian at 604-732-9191 Monday to Friday, 8:00 am - 5:00 pm
Eating Disorders: Physicians at Student Health will provide medical care for eating disordered students and arrange for student to be seen for counseling. Counseling Services offers an ongo-ing group for Eating Disorders–please refer to counseling services for further informa-tion on the group.
Birth Control: Information and counselling on birth control methods are available. The staff can help you select a contraceptive method that is best for you and your partner. Prescriptions for birth control pills are available but birth control pills are not sold at the clinic.
The ECP (Emergency Contraceptive Pill) is an emergency method of birth control. It must be taken within 72 hours of unprotected intercourse or failed method of birth con- trol. It has a 2% failure rate. The ECP is available at Student Health, your family doctor, or the emergency department of a hospital. The ECP is not intended as a primary method of birth control.
Note: Birth Control Pills are highly effective as a contraceptive, but do not protect against sexually transmitted diseases.
Smoking Cessation: Information on local ―stop-smoking‖ programs are available at the clinic.
Sexually Transmitted Infections: Information, diagnosis and treatment are provided. The HIV antibody test and Hepatitis B screening is also available. Remember that some STI‘s cause no symptoms, but can cause disease. If you choose to have sex always practice safer sex. Information on condom use and reliability is available at the clinic.
Alcohol and Other Drugs: This office refers students to community treatment programs. For more information 604 -822-7689 (Psychiatry clinic phone number) or 604-822-7011 (Student Health general clinic phone number).
32 Student Housing and Hospitality Services
MARINE DRIVE: LOWER MALL, BUILDING 6, VANCOUVER, BC. V6T1Z4
RESIDENCE LIFE and ADMINISTRATION www.housing.ubc.c a
Janice Robinson, Director Residence Life & Administration 604-822-5779 [email protected] a
Kate Ferguson, Assistant Director Residence Life 604-827-5724 [email protected] a
Caroline Kingston, Assistant Director Residence Life 604-827-0676 [email protected] a
Debbie Lavery, Residence Life Secretary 604-822-6064
Carol Young, Manager, Front Desk Services 604-827-4805 [email protected] a
Karla Gouthro, Manager, Residence Admissions and Assignments 604-822-5899 [email protected] a
PROGRAMME RESOURCE CENTRE (PRC) WALTER GAGE RESIDENCE, SOUTH TOWER, GROUND FLOOR
Karla Carreras, Programme Resource Centre Coordinator 604-822-2166 [email protected] a
Programme Resource Centre 604-822-8881 http://prc.housing.ubc.c a [email protected] a 3 3 Student Housing and Hospitality Services—continued
RESIDENCE AREAS
Acadia Park and University Apartments—2707 Tennis Cres., V6T 2C1 Johanna Webber, Residence Life Manager 604-822-6389 [email protected]
Residence Front Desk Services 604-822-3172 Mahara Silva, Building Services Manager 604-822-5980
Fairview, Fraser Hall and Thunderbird Pamela Wettlaufer, Residence Life Manager 604-822-0959 [email protected] a
Fairview—2707 Tennis Cres., V6T 2C1 Residence Front Desk 604-822-3172 Mahara Silva, Building Services Manager 604-822-5980
Fraser Hall—2550 Wesbrook Mall, V6T 1Z1 Residence Front Desk 604-822-3172 Mahara Silva, Building Services Manager 604-822-5980
Thunderbird—6335 Thunderbird Cres., V6T 2G9 Residence Front Desk 604-822-1233 Raul Fortiz, Building Services Manager 604-822-5228
34 Student Housing and Hospitality Services—continued
RESIDENCE AREAS CONTINUED
Marine Drive–2205 Lower Mall, V6T 1Z4 Amy Stewart, Residence Life Manager 604-827-3200 [email protected]
Residence Front Desk 604-827-3242 Randy Gvora, Building Services Manager 604-827-3245
Place Vanier—1935 Lower Mall, V6T 1X1 Joey Cheng, Residence Life Manager 604-822-6832 [email protected]
Residence Front Desk 604-822-2642 Adrian Popple, Building Services Manager 604-822-2091
Residence Dining Chaz Barker, Assistant Manager, Residence Dining 604-822-8708
3 5 Student Housing and Hospitality Services—continued
RESIDENCE AREAS CONTINUED
Totem Park North—2525 West Mall, V6T 1W9 Kyle Lethbridge, Residence Life Manager 604-827-3036 [email protected] a
Totem Park South—2525 West Mall, V6T 1W9 Patrick Gridziuszko, Residence Life Manager 604-822-2374 [email protected] a
Residence Front Desk 604-822-3304 Sumit Sidhu, Building Services Manager 604-822-5700
Residence Dining Rene Atkinson, Manager, Residence Dining Operations 604-822-6204
Walter Gage—5959 Student Union Blvd., V6T 1K2 Tiffany Mintah, Residence Life Manager 604-822-1071 [email protected] a
Residence Front Desk 604-822-1020 Dan Devlin, Building Services Manager 604-822-1072
FACILITIES AND MAINTENANCE David Kiloh, Director, Facilities & Building Services 604-822-9705 [email protected] a
CONFERENCES AND ACCOMMODATION Reservations (Pacific Spirit Hostel @UBC) 604-822-1000 www.ubcconferences.com
3 Sustainability Office
University Services Building, 2329 West Mall, Room 75
604-827-5641 www.sustain.ubc.c a [email protected] a
By bearing in mind the environmental, social and economic outcomes of our every decision and action, by engaging the entire UBC community in the process and by sharing our story, we are fulfilling our vision of becoming a global hub for sustainability education and innovation.
The UBC Sustainability Initiative (USI) exemplifies our commitment. Established in January 2010, this strategic management group promotes and unites UBC‘s sustainability efforts in teaching and learning, research and campus operations.UBC is meeting this challenge with the following initiatives.
Within Campus & Community Planning, the Campus Sustainability Office (CSO) coordinates the University‘s numerous operational sustainability initiatives and provides a central hub on the Vancouver campus to engage with the campus community and facilitate operational sustainability learning and practice.
The CSO‘s activities support the University‘s Place and Promise sustainability goals of developing UBC as a living laboratory for environmental and social sustainability, and embedding sustainability as a central component of its operations.
UBC is a world leader in campus sustainability initiatives that provide research and teaching opportunities while meeting the operational needs of the campus.
Sustainability in Residence Program Shelley Long, Coordinator, Sustainability in Residence Program [email protected] a http://www.sustain.ubc.ca/sustainability-coordinator s
Sustainability Pledge http://sustain.ubc.ca/pledg e
3 7 Transportation Planning
#110-2075 Wesbrook Mall, GSAB, Vancouver, BC V6T 1Z1
604-822-8735 www.trek.ubc.c a [email protected] a
Transportation Planning is dedicated to promoting a more sustainable environment for ourselves, our community, and our children. We are committed to improving your transportation choices by providing a variety of sustainable transportation options for your commuting needs.
Since 1997, UBC's Transportation Planning staff have been working to reduce automobile trips to and from campus by promoting more sustainable modes of transportation including transit, carpooling, walking and cycling.
Transportation Planning provides a variety programs, including the U-Pass and Employer Pass Programs, End of Trip facilities for cyclists, and an Emergency Ride Home program, to name a few.
Over the years, UBC's transportation strategies have proven successful; today, the majority of commutes made to UBC are by sustainable modes of transportation. Since 1997, we've more than doubled transit ridership to campus, and have 12,000 fewer cars coming to campus each day. Tutoring Services (AMS Services)
SUB 249O
604-822-9084 http://tutoring.ams.ubc.ca / [email protected] a
AMS Tutoring Services has been helping students achieve their academic goals since 1992, and currently offers several services:
Free drop-in tutoring
Appointments
Tutor registry
Exam review sessions 38 UBC Bike Co-Op
604-822-2453 http://bikecoop.ca / [email protected] m
The Bike Co-op is a student-run organization located on campus at UBC. Cycling em- powers us, and our goal is to provide students and other campus members with an ac- cessible environment where they can learn to fix bicycles, share resources, and build community. We engage in cycling advocacy and education to promote biking as a safe and sustainable means of transportation.
Accessibility Bike shops can be very intimidating spaces, especially for women, youth, people with limited budgets and those of us who use the term ―thingy-whatsit‖ when referring to our bicycle parts.
The Bike Co-op and the Bike Kitchen are committed to making our space and re- sources more accessible. We are working towards developing programming that reaches out to new communities and reduces barriers to riding and learning about bike mechanics. Learning how to maintain and fix your own bicycle is empowering because it reduces the cost of riding your bicycle and makes riding more enjoyable!
To achieve these goals we run the following programs:
1. Women‘s Night – The last Wednesday of the month from 6pm to 9pm is Women‘s Night at the Bike Kitchen. The space is for self identified women to learn about bike mechanics and is trans inclusive. Beginners are very welcome. Inquire at [email protected] to confirm the date of the next Women‘s Night! This pro- gram is by donation – no one is turned away for lack of funds.
2. Bikes 101 – Workshops which give new riders and total beginners the info they need to buy a used bike, ride it safely and learn basic bike maintenance. We are committed to running this program for free or on a sliding scale.
In addition to these programs the Bike Kitchen, our non-profit bike shop, reduces the economic barriers faced by individuals who want to purchase quality used bicycles and maintain them. Our prices for work orders are some of the lowest in Vancouver. You can also learn how to maintain your own bicycle here which makes repair super cheap!
3 9 UBC REC (Intramural Sports)
604-822-6000 (SRC Front Desk) http://www.rec.ubc.ca /
The biggest and best intramural sports program in Canada! From league sports and tournaments, to the special events that are unique to UBC, there‘s something for everyone.
League Sports — Brodin Ball Hockey, Cross Volleyball, Handley Cup Soccer, Basket-ball, Flag Football, Futsal, Ultimate, Ice Hockey, Dodgeball
Special Events — Day of the Longboat, Gladiator, Campus Chase, Storm the Hall, Triathalon/Duathlon, Great Trek, Lace Up for Kids, Noon Fun Runs, Raindrop Adven-ture Run, REC Resolution Run/Walk, Water Wars
Tournaments — Badminton, Table Tennis, Gutterball Bowling, Reverse 4s Volleyball, Icebreaker Broomball, Water Polo, 3 on 3 Basketball, Curling Bonspiel, Slowpitch, Slowpitch, Tailgater Football, Golf Championships, Table Tennis
Instructional Programs — Check out the full list at www.rec.ubc.ca
Staff — Student-run program provides unique leadership training opportunities for stu-dent administrative staff. In addition to event management, there are support services in advertising, marketing, stats and recognition, HR, photography, newspaper and video production. Casual employment for Referees.
40 Wellness Centre
SUB, Room 56B M, W, Th, F 9:00 am – 5:00 pm T — 9:00 am – 4:00 pm
604-822-4858 http://www.students.ubc.ca/livewelllearnwell/explore- wellness/wellness-centre / [email protected] a
The Wellness Centre in the SUB is staffed by trained student volunteers (Wellness Peer Educators) who are on hand to answer your health and wellness questions, or refer you to the health service you need.
Other services for you: at-cost condoms and sex toys free brochures on health topics Giveaways
Through the Wellness Centre, your student group can: book the Wellness Matters workshop borrow displays, brochures, and promotional items for your group's event get support for your health-related event from Wellness Peer Educators
4 1 Writing Centre
2021 West Mall, Ponderosa Annex C, Room 101D
M-F: 8:30-4:30pm
604-822-9564 http://www.writingcentre.ubc.ca / [email protected] a
Begin your writing career now. The UBC Writing Centre can help you get your writin-project started—or help you finish one. Not only will you learn to write, but you will learn to write more quickly, confidently and thoughtfully.
Your experience may start with learning foundational grammar and that might inspire you to keep a journal or blog and lead you to wanting to publish freelance articles about your experiences. It is all about getting started.
We have instructors who really care about your progress and come to the classroom full of experience and enthusiasm.
You will also join participants who are like you—interested in getting the skills and practice they need. Writing is a process that will provide immediate professional or academic benefits in the short term and will also enrich your life in the long term.
From September to April, the UBC Writing Centre offers an award-winning tutoring ser- vice free for currently-enrolled UBC students. Our peer tutors are very strong writers who undergo extensive training. They are happy to provide feedback on your writing assignments, answer your grammar questions, guide you through the writing process, and show you how to format your papers.
42 Student Housing and Hospitality Services Residence Life Advisor Yellow Pages 2014-15
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