Shikeila McGill 170 Center Street Inman, SC 29349 864-804-6237 ©704-923-2812 Email:[email protected] Objective: Health Information Technician seeking to obtain a challenging position applying creative problem solving and lean management skills to achieve optimum utilization of organizations resources and maximum profits.

Summary of Qualifications:  RHIT eligible.  Comprehension of ICD-9/10-CM, CPT, HCPCS, SPGs, Severity of Illness Indications.  Proficient to abstract information for ease of use.  Able to collect, integrate, analyze and disseminate health related data  Skilled to retrieve, compile & present accurate data  Efficient to manage files paper and electric. (scan, pull, file, audit, respond to requests, track)  Capable to research specific needs to insure compliance  Able to analyze data in relation to licensing and accreditation standards  Knowledgeable to assure that confidential information is secured and released in accordance with legal, ethical, and institutional requirements  Understanding of state regulations as they relate to health information.  Aware of public laws that are administered and operate within each state.  Can interpret legalities - rules & regulations.  Competent in Medical Terminology, Anatomy & Physiology, Pharmacology ,Diagnostic Methods, Disease & Injury Processes and Clinical Lab Tests & Values.  Understanding of Quality Improvement.  3M Encoder Software  SC Notary Public  Customer service skills (problem solving, listening, public contact, conflict resolution)

Professional: Spartanburg Regional Medical Center- Medical Record Tech 9/2014-Present Achievements: Successfully created a new way to ensure accurate logging for ROI’s, which increased data accuracy by 30%. Rearranged and labeled entire radiology film charts for easier access for pulling and refiling that resulted in faster productivity and smoother work flow.  Responds to requester with request processes along with authorization.  Collects all relevant information from departments and source systems.  Assists in all stages of entering, processing and scanning of requests.  Complies with release of information rules at federal and state level.  Supports team staff with quality checks on all work activities.  Evaluates accuracy and timeliness of details of all documents.  Coordinates with external company representatives to process requests. Cleveland Regional Medical Center- Medical Billing Specialist-2/2013-09/2014 Achievements: Reduced aging A/R by 60% in two months’ time frame resulted in exceeding cash goal for the months and minimized bad debt write offs.  Performed audits for medicare and medical payer to ensurse proper billing.  Processed billing to patients and third party reimbursement claims.  Worked denials followed up on submitted claims status and unpaid claims initiate tracers. Submitted corrected claims and appeals when necessary.  Followed up on claims greater than 30 days for assigned type.  Researched and responded by telephone and in writing to patient inquiries regarding billing issues and problems. Posted notes on each patient account when even the account has been touched.  Balanced daily batches and report, prepared income reports and statistics. Posted and reconciled payments to patient ledgers posting adjustments deductibles Setting-up Accounts for Collections. Reported problematic trends with accounts to supervisor.  Participated in development of organization procedures and update of forms and manuals.  Balanced census and cash daily  Updated patient status and rug scores. Gaston County Health Department-Gastonia, NC- Medical Records Clerk 2/2012-5/2012 Achievements: Quickly learned implemented EHR system and helped with the training of coworkers.  Entered data, such as demographic characteristics, history, and extent of disease, diagnostic procedures and treatment into computer.  Assisted with coding and key-entering data into IBM system for billing.  Helped with training coworkers with the implementation of EHR.  Disassembled hard copy of medical records.  Prepped and repaired documents of the medical record as needed. .  Compared the scanned documents with the hard copy of the medical record to ensure data quality was met.  Processed requests for medical records in a timely manner.  Pulled medical records requests for patient's appointment, analyzed medical records to ensure all required documentation notes are in the chart for the use of attending physicians or other staff.  Retrieved all medical records from nursing stations within the clinic to the file room area for prepping. Carolinas Health System— Charlotte, NC- Records Clerk 10/ 2010 – 7/2011 Achievements: Audited medical records to ensure records met quality and risk-management requirements by participating in hospital smart chart review committee.  Provided customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means.  Reviewed and analyzed health information through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIM Department standards.  Performed document imaging function, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined.  Verified each page was labeled with the correct patient’s information. Arranged the orders and progress notes in date order from admit to discharge. Groups like bar-codes together (i.e. all consents, transfusion documents, etc.).  Validated that all documents had been indexed properly.

Education:  Gaston College (Dallas, NC ) Medical Billing/Office (2007)  DeVry University (Charlotte, NC) Associates of Science Health Information Technology (2014)  Pursuing Bachelors in Health Information Management

References Available upon Request