Jon David HERD

14 Janet Street Jesmond, NSW, 2299 Australia

Home/work: 02 4955 9494 (+61 2 4955 9494)

Mobile: 0405 117 973 (+61 405 117 973)

[email protected]

I will be available Nationality: Australian th Immediately Birth date: 24 April, 1959 Gender: Male

Summary of Qualifications

 Master of Business Administration (MBA)  Bachelor of Information Science (B.Info.Sci.)  Certificate IV in Assessment and Workplace Training  Certificate IV in Hospitality (5 Star level)  Change Management  Marketing Certificate  Certificate in Time Management  OH & S Certificate

Summary of Skills

 Experience in Tonga, and China  15 years in customer service  5 years as a travelling Salesman in Office Products and Office Equipment.  Experienced proprietor  Experience in Management, HRM, Administration, Purchasing, Customer relations  Well developed communication and assessment skills  Able to work independently or as part of a varied group  Computer literate  Gets the job done. Employment History

2010- North Sydney Institute, North Sydney, Australia current Position: QA:Director of Studies Responsibilities: Course Director Tourism subjects, and ensuring that AQTF and quality standards are being met. Based in Guangzhou, I taught 4 subjects in a Tourism stream and also ensured quality standards (to AQTF) were being met.

2010 University of Newcastle, Callaghan, Australia Position: Casual Academic. Responsibilities: presenting tutorials to 2nd year marketing students, marking final exams, grading and mentoring students.

2009 Heaton-Birmingham Gardens Bowling Club, Jesmond, Australia Position: Sunday Night Entertainment Organiser Responsibilities: I volunteer my time for this NPO, and give the elderly in my area a fun trivia night.

2008 Waste Equipment, Tomago, Australia Position: OH&S Consultant Responsibilities: conduct a safety audit and recommend changes in the firm’s OH&S policy.

2007 Choice Australia Management, Newcastle, Australia Position: Team Leader Responsibilities: My job is to supervise and facilitate work for the dole programs.

2006 International Dateline Hotel, Nuku’Alofa, Tonga Position: Operations Manager Responsibilities: Daily operations of the Hotel. I had to plan, organize, lead, and control: Food & Beverage, Administration, Rooms, Guest Services, VIP services, Front Office, and Security. I had 4 department heads reporting to me, and 9 supervisors. 2005 Bar98, Yangshuo, China Position: General Manager Responsibilities: I had to generate the future of this business, design new food and drinks menus and customer attraction and retention plans. I handled the marketing and promotion, and I managed the bottom line doing all the banking. I managed 10 staff including waitresses, barmaids, and cooks.

2004 University of Technology and Business, Beijing, China. Position: Lecturer in Business and Computing Responsibilities: I had to create curricula, and deliver lectures in Business subjects to Chinese students. I also had to design assessments including final exams, and grade students accordingly.

2003 China Agricultural University, Beijing, China Position: Lecturer in Computing and Business subjects. Responsibilities: Lecture content, delivering lectures, examinations, and grading of students.

2002 Glendale TAFE, Glendale, Australia Position: Lecturer in Network Computing Responsibilities: Delivering lectures. I also taught computing on the VET program to transitional students (half year 12/half TAFE). This was done on the Callaghan campus at Jesmond High School.

2001 Inti Management College, Beijing, China. Position: Lecturer in Computing. Responsibilities: Delivery of lectures.

2000 Hunter Valley Gardens, Pokolbin, NSW. Position: General. Concierge, Maintenance, Food and Beverage, Waiting, Functions, laundry, Housekeeping, cellar, reception, meet and greet. 1998-2000 The University of Newcastle. Position: Casual Academic Responsibilities: Occasional lectures, weekly tutorials.

1997-1998 The University of Newcastle. Position: Laboratory Attendant. Responsibilities: Computer Help Desk attendant

1993.2000 University of Newcastle. Student (B.Info.Sci,; MBA)

1991-1992 Singleton Enterprise Agency. Position: Business Assistance Officer Responsibilities: Business Mentoring, Business Development.

1987-1991 Lakeside Bait And Tackle Position: Proprietor Responsibilities: Management, Sales, Deliveries, Customer attraction, Customer retention. Business Development. Finance, Human Resources. Volunteer Work  11 years with Apex, a young man’s service organization helping the needy in Newcastle  1994-1996 Maryland daycare centre. Edited their cookbook, manual labour around the centre grounds.  1997-2002 Plattsburg Primary School, general parental help on excursions and functions.  2009 I organized the weekly Trivia competition at my local bowling club

Additional Skills  Australian Drivers License  Private Pilots License  Computer Literate

Languages I am fluent in English and my Mandarin is very good. Sports and Hobbies Golf, Cricket, Rugby (both Codes), Ten-pin Bowling, Tennis, Squash, Indoor Cricket, Flying. I love reading a good book, and shortly, I will start to build my own aircraft.

References.

Mr Peter Newman Ms Janice Nakamura Mr Alf Exposito Hertfordshire University, England IC University, Tokyo, Japan Li River retreat and Water [email protected] Buffalo Guest House, [email protected] [email protected] Yangshuo, China [email protected] (my supervisor) (Colleague) (Competitor, Friend)

Dr Peter Summons Ms Julia Li Newcastle University, Australia International Dateline Hotel [email protected] [email protected] (Supervisor, Colleague, friend) (My Rooms Department Manager)

Keywords Hospitality, Bar, Hotel, Leadership, Team Leader, Manager, Planning, Lecturer, Teacher, VET, Negotiator, Administration, Communication, HR, Human Resources, Procurement, Purchasing, People, Change Management, Marketing, Training, Sales, Hospitality, Tonga, China, Singapore, Australia, Japan, International, Honest, Reliable, MBA, IT, computer, Word, Excel, PowerPoint, Meetings.

Filename: CV-C-Expat.doc