The UWI is the oldest, fully regional institution of higher West Indian learning in the Commonwealth Caribbean. The UWI began at the Mona Campus, Jamaica, in 1948 as a Tradition College of the University of London; and in 1962 achieved full university status. The The University of the West Indies (The UWI) is a St. Augustine well‐established independent university that Campus in serves mainly the English‐speaking territories of Trinidad and the West Indies. These countries listed Tobago was hereunder all contribute to The UWI: established in Anguilla, Antigua & Barbuda, Bermuda, The 1961 and in Cayman Islands, The Commonwealth of the 1963 a third Bahamas, Barbados, Belize, The British Virgin Campus was Islands, The Commonwealth of Dominica, established Grenada, Jamaica, Montserrat, St. Christopher & at Cave Hill in Nevis, St. Lucia, St. Vincent & the Grenadines, The Republic Barbados. In 2008 The University established a fourth of Trinidad & Tobago, Turks & Caicos. Campus – The Open Campus – to better manage and Our annual output of graduates, Caribbean‐focused expand multi‐mode delivery of its programmes. research and policy advice provided to governments and the private sector, continue to have a profound influence OUR FACULTIES on the English‐speaking Caribbean, contributing to the The seven Faculties of The UWI offer a wide range of Content region’s stability and its relative wellbeing. Undergraduate, Master’s and Doctoral programmes in Food & Agriculture, Humanities & Education, Engineering, Management Law, Medical & Veterinary Sciences, Science & Technology, and Social Sciences. Several of these programmes are Systems delivered through the distance mode. Visit us online at www.uwi.edu to find out more about Administrator The UWI or www.sta.uwi.edu for more on the St. Augustine Campus and the region we serve!

Campus IT Services

Be part of a Great OUR HISTORY Campus Information Technology Services  Ability to work in a team environment as well as The Campus Information Technology Services (CITS) is independently when assigned by Manager responsible for supporting the Campus Community in its  Ability to read, analyze and interpret documents and implementation and use of Information Technology. technical procedures The Campus IT Services building houses the larger of two  Ability to effectively write reports, present Main Equipment Rooms. These two Main Equipment Room information and respond to questions from (MER) installations interconnect via a newly installed managers, members of staff and customers multimode fibre connection, forming the heart of a dual star topology. This constitutes the backbone of the  Ability to solve practical problems University’s Campus Area Network (CAN).  Ability to communicate ideas to others in a clear and precise manner Campus IT Services currently supports the following software applications: MS Productivity Tools, Moodle,  Ability to build cordial, productive and healthy Oracle, Ellucian Banner, PeopleSoft, Adobe Contribute and working relationships within the team, department Macromedia Dreamweaver. and organization  Evaluate documented resolutions and analyze trends Our enterprise Service Desk system is at the core of service for ways to prevent future issues and problems fulfillment and incident management as we serve our campus community. Via our Service Desk system, our  Alert manager to emerging trends campus receives and resolves over twelve thousand (12,000) requests and incidents on an annual basis.  Project manage web-based development projects and web applications The position of Content Management Systems  Act as project lead in the design and review of web Administrator is based at the St. Augustine Campus. This related projects role supports the Campus Web Team and reports to the Web Master.  Assist in identifying any web related software training for Campus users Duties of the Content Management  Deliver training on content management Systems Administrator To perform this job successfully, an individual must be able  Design layouts for the University SharePoint sites to perform each essential duty satisfactorily. The  Assist in participating and contributes to the design requirements listed below are representative of the of internal and external web pages knowledge, skill and/or ability required.  Ability to comprehend, analyze and research  Assist the Web Master in web-based development problems of a complex nature, propose sound projects and web applications recommendations towards a solution and where empowered or delegated – make sound decisions  Monitor the Service Desk tickets  Ability to respond quickly in emergency situations,  Attend internal meetings to provide input and and work non-standard hours if required recommendations on issues that have an impact on the Campus stakeholders  Ability to handle a significant workload, manage competing priorities and deliver effectively  Provide training to support for website content management systems  Ability to analyze complex production problems and select corrective actions  Maintain professional skills and expertise by attending seminars or courses  Must be available for on-call support for the Web  Assisting the web team with routine content updating Team tasks  Assist the Web Master in Web-based development projects and web applications Qualifications and Experience  Assist the Web Master in providing technical advice, The successful candidate must possess a B.Sc. in Computer content, design, and overall quality control of the Science, Computer Engineering or a related field University’s web pages  Support the University SharePoint 2010 or 2013 websites At least two (2) years hands-on experience in managing a large website and managing Microsoft SharePoint websites  Project management of Web-based development is required as well as experience in the following: projects and web applications  Internet development with equivalent experience in Web Design and Administration  Drupal Content Management System  Use of tools to create training and documentation manuals and videos  Working with a ticket based help desk system  Assist in identifying any web related software training  Two or more desktop publishing/imaging applications needs of faculty, staff, and administration  Windows (2008, 2008R2, 2012), MacOS, UNIX (Linux)  Level 3 service desk support for web related matters  Implementation and maintenance of website content management systems  Design, create and update internal and external web pages Personal Attributes  Design layouts for the University SharePoint sites The Unit places high priority on individuals who can work well in a team environment. Candidates should also possess  Remain current on the graphics and web good communication and interpersonal skills. A good development communities including new HTML tags, command of both oral and written English is essential. browser specifications, graphic utilities and programs Candidates must also:  Providing training and support for website content  Be creative and innovative management systems  Be familiar with working in tertiary level institutions  Be willing to work flexible hours as and when required Special Responsibilities  Be able to relate to a range of publics that includes  Working with the Webmaster and Web Developer in senior administrative and academic staff administering the Internal and External websites of the  Be familiar with Adobe Contribute St. Augustine Campus  Have intermediate to advance proficiency in Microsoft SharePoint 2010 or 2013  Working with the web designer to move projects from  Have demonstrable knowledge of the use of tools to design to production create training and documentation manuals and  Administering and conducting end user training for videos Campus SharePoint sites  Be proficient in web design and graphics tools  Developing end user training manuals and videos in the use of Drupal  Understand the principles of Search Engine Optimisation  Understand dynamic or active web content and the St. Augustine use of ASP.NET, PHP, ASP, and SQL File # 67/49/36 I 2015 September  Have working knowledge of networking technologies, /zf including security and encryption on the Internet, and basic networking concepts

 Possess expertise in current Internet standards, including Web browsers and browser specifications

 Have an in-depth knowledge of one or more current web mark-up or scripting languages: HTML, XHTML, CSS, JavaScript, VBScript

 Be able to clearly document all projects and to manage bug reports from staff efficiently

 Be able to work with Mac and PC

 Be detail-oriented with the ability to work effectively without supervision and to take responsibility for end- to-end delivery to the customer.

 Have strong customer focus, including the commitment to operate outside regular hours and to work on call to resolve service-affecting problems and support the delivery of service to the Campus community.

 Be dedicated to personal professional development.

 Appreciate the regional character of the University and of its regional responsibilities

REMUNERATION PACKAGE ANNUAL SALARY RANGE:

Contract Officer II Level: Minimum: TT$109,068 Maximum: TT$203,916

BENEFITS: Transportation Allowance of TT$2,950 per month

The Registry