Flight Attendant Certifications & Training

Areas of Expertise (Keywords) for FLIGHT ATTENDANT POSITIONS

Your Flight Attendant License #: FAR Part: 91 91K 121 125 135 142 Guidelines

FLIGHT ATTENDANT CERTIFICATIONS & TRAINING

Check off all of the Flight Attendant training and/or certifications you have received.

Aircare CPR Aircare Emergency Procedures (Recurrent) Aircraft and Service Hygiene Aircrew Combative Training (ACT) Aircrew Member Emergency Aircrew Combat Training (Anti-terrorism) Automatic External Defibrillator (AED) Aviation Medicine Basic Life Support Basic Water Survival Blood-borne Pathogens Cabin Safety & Service Training Cardiopulmonary Resuscitation (CPR) Close Quarters Combat and Self Defense Commercial Flight Safety Conflict Management Conversion Course Corporate Aircraft Familiarization Corporate Aviation Indoctrination Corporate Cabin Attendant Certified Corporate Flight Attendant Training Corporate Flight Solutions Corporate Specific Emergency Procedures Evacuation Crewmember Emergency Crew Resource Management (CRM) Culinary Training Decompression Equipment and Procedures Demand Oxygen / Smoke Mask Diplomatic / Presidential Security Clearance Ditching / Wet Drills Emergency Evacuation Equipment and Procedures Emergency Medical Training (EMT) Emergency Procedural Training (EPT) Emergency Procedures Recurrent Training Evacuation and Water Ditching Dangerous Goods FAA Second Class Medical Certificate Federal Aviation Rules and Regulations (FARs) Fire Pit First Aid Flight Attendant Initial Training Flight Attendant Qualification Flight Attendant Recurrent Training Flight Crew Protocol Flight Safety Food Handling and Protection Food Service Food & Wine Paring Training Galley Safety and Service General Emergency Halon / Water Extinguishers Hazardous Materials Identification Hazardous Materials Transporting Initial Crewmember In-flight Emergencies and Illness In-flight Excellence Emergency In-flight Fire Fighting Procedures In-Flight Security and Safety Procedures In-Flight Service International Training Jet Aviation Crew Member Land & Water Survival Life Vest Passenger Comforts Medaire & Cardiac Defibrillator Parachute Jump Training Passenger Handling and Safety Instruction Private Aircraft Service Raft Survival Equipment Recurrent Safety Safe Staff Food Handling Service and Etiquette Serving It Right – Management and Service Standard Recurrent Certification Travel & Tourism Certificate Unusual Situations & Anti-Terrorism Procedures

Place one “X” before all areas of expertise in which you are knowledgeable. Place “XX” before all areas in which you are highly proficient and they directly target your profession.

FLIGHT ATTENDANT EXPERTISE

Agriculture Requirements Aircraft Cabin Upkeep Aircraft Equipment & Supplies Monitoring Aircraft Systems & Components Airport Operations Airport Safety Inspections Aviation Communications Aviation Medicine Aviation Terminology Basic Life Support Bilingual Translating Boarding & Cabin Compliance Boarding & Deplaning Announcements Business Protocol Chemical Storage Safety & Precautions Cabin & Galley Quality Control Cabin Maintenance Cabin Management Cabin Protocol Cardio Pulmonary Resuscitation (CPR) Charter Aircraft Scheduling and Dispatching Checkrides & Service Guidelines Instruction Cockpit Crew Collaboration Commissary Items Purchasing Concierge Duties Conflict Management Corporate Flight Attendant Instruction Corporate Travel Creative Culinary Cuisine Application Crew Briefing Crew Coordination & Supervision Crew Immigration & Customs Crew Member Duties Coordination Crew Resource Management (CRM) Culinary Expertise Culture Awareness & Differences Customs & Immigration Paperwork Customs Requirements Deadheading Dignitaries & Celebrities Documentation & Record Keeping Domestic Flights Duty Free & Liquor Sales Duty Free & Liquor Opening & Closing Inventory Efficiency Programs Development Executive Flights FAA Regulatory Compliance FBI Fingerprinting for Aviation Security Clearance Federal Aviation Regulations (FARs) Compliance Federal Regulations for Airports & Aviation Facilities Fine Wine and Spirits Specialist First Aid Flight Attendant Manual Development Flight Attendant Supervision Flight Attendant Training Flight & Flight Crew Paperwork Flight Reports Flow of Cabin Service Direction & Monitoring Food & Beverage Service Food Etiquette Galley & Cabin Organization Ground Duties & Support Ground Transportation Coordination In-flight Announcements In-flight Meal Selection & Catering In-flight Policies & Procedures Interior Layout & Galley Design Interior Set-ups Inventory Monitoring Lodging & Entertainment Arrangements Meal Arrangement, Selection & Preparation Military / Government Flights Money Translation & Exchanges Monthly Flight Schedule Paperwork Movie Headset Accountability Network of Service Providers Ordering of First Class Catering Out-of-town Crew Accommodations Reservations PARS & SABRE Computer Systems Preflight Aircraft Preparation Preflight Catering Checks Preflight Departure & Arrival Announcing Preflight, In-flight and Postflight Duties Presidential Clearance Productivity Increases Purchasing of Aircraft Supplies Professional Industry Alliances Relaying of Vital Information to Flight Crew Reservations Smooth Flight Operations Staff & Passenger Communication State & Federal Regulations Compliance Stocking Aircraft Strategic Planning

INTERNATIONAL FLIGHTS

Diverse International Travel International Business Culture International Communications International Customs International First Class Gourmet Cuisine, Catering, Meal Service & Menus International Flights International Flagship Dining International Flagship Service Instruction International Flight Operations & Procedures Other:

AIRCRAFT & PASSENGER SAFETY & SECURITY

Aircraft & Baggage Security Aircraft Interior Safety Checks Airline Safety Baggage Supervision and Compliance Cabin Safety & Security Checks Dangerous Goods Procedures Flight & Safety Regulations Flight Safety Procedures Hazardous Materials Handling Immigration Requirements In-flight Security Procedures Inventory Control of Aircraft Assets Luggage Regulations Medevacs Metal Detectors Portable Emergency Equipment Safety Checks Safe Food Handling Surveillance

EMERGENCY PROCEDURES

Crash Landing Procedures Demand Oxygen / Smoke Mask Emergency Crew Coordination Direction Emergency Equipment Checks Emergency Equipment Operation Emergency Evacuation Procedures Emergency Landing Announcements Emergency Medical Aid Emergency Procedure Training Instruction Emergency Situation Handling Explosive Traces Detectors Fire Fighting Halon & Water Extinguisher Use Hijacking Procedures In-flight Emergency Handling In-flight Incident Documentation In-flight Medical Emergency Management Land Survival Methods & Procedures Life Support Life Vest Usage Passenger Emergency Situation Assessment Passenger Evacuation Preflight Emergency Equipment Checks Raft Survival Equipment Security Procedures Water Survival Methods & Procedures Wet & Dry Ditching Other:

PASSENGER SERVICE & SATISFACTION

5-star Customer Service Boarding Assistance & Coordination Catering Arrangements Client Protocol, Discretion & Confidentiality Confidentiality Agreements Corporate Aircraft Passenger Service Corporate Flight Attendant Instruction Corporate Groups Service Culinary Creativity for VIP Clientele Customized Floral Arrangements Ordering First Class Cabin Services Fortune 500 Executives & VIPs High End Catering & Event Planning High Profile Client Servicing Hotel Accommodations Meal Preparation Passenger & Crew Customization Passenger Comfort & Assistance Passenger Complaint Resolution Passenger Needs Assessment Passenger Preference Files Passenger Safety

© 2006 Creative Image Builders. 4 Duplication prohibited Passenger Satisfaction Passenger Manifest Verification Personalized Menu Development Personalized Service Passenger Needs Recognition Royal Cabin Service Service Quality Snack & Beverage Service Special Cabin Decorations Special Needs Passenger Care Special Request Fulfillment Specialized Culinary Service Standard of Excellence & Professional Integrity Strict Client Confidentiality Tours Booking Uninterrupted Flight Attendant Service VIP & Elite Clientele Servicing Wine Presentation

TYPES OF AIRCRAFT FLOWN – General

Advanced Multi-Engine Aircraft Tanks Center Line Thrust Aircraft Commercial Jets Fixed-Wing Aircraft Flight Development Aircraft Helicopters Land / Instrument Military Fighter Jets Missiles Multi-Engine Aircraft Narrow Body Propeller-driven Airplanes Rotary-Wing Aircraft Simulator Single Engine Aircraft Spacecrafts Turbine Aircraft Twin Engine Aircraft Twin Engine Cabin Class Aircraft Wide Body Other:

TYPES OF AIRCRAFT FLOWN – Specific

Airbus 300, 319, 320, 330, 340 ATR-42/72 Avro RJ100 BAC 111 Boeing 700, 707, 727, 737, 747, 757, 767, 777, SP Challenger 600, 601, 604 Citation X CL65, CL601, CL604 Dash7 Daulphin AS-365 Dehavilland DHC-6 Twin Otters Dehavilland DHC-6 Embraer EMB-120, ERJ-145 Falcon 50, 50XP, 900, 900B, 900EX, 2000 Fokker F-28, F28-2000, F-100, MK1000/4000 Galaxy 200 GIV & GV Aircraft G-V, G-IIB Global Express Gulfstream I, II, II-B, III, IV, V, IV-SP Gulfstream 300, 400, 500, 508, S/N 1317, S/N 508 Hawker 700, 800, 800XP Jetstream 31, 32 King KX-170, 175, 155 Lear Jet 55, 25,35 Lockheed JetStar II L10, 11, L-1011 McDonnell Douglas DC-8, 9, 9C, 10, 30, 40, 50, 80 McDonnell Douglas MD-11, MD-80, 83, 88/90, 90 Saab 340, 340B Tristar Twinstar AS-355 Westwind I / 1124 Other:

DOMESTIC AIRLINES FLOWN

AirTran Alaska Allegheny Allegiant Air Aloha Airlines America West American American Eagle ATA Atlantic Coast Atlantic SE Boeing CCAir Champion Air Chautauqua Comair Continental Crystal Airways Delta Executive Jet ExpressJet Freedom Frontier Hawaiian Hooters Air Horizon JetBlue Mesa Mesaba Miami Air Midwest North American Northwest Omni Air Pan Am Piedmont Pinnacle PSA Ryan International Shuttle America Skyway Skywest Southeast Southwest

PERSONAL ATTRIBUTES FOR FLIGHT ATTENDANTS

Accommodating Accurate Adaptable Adventure-seeker Approachable / Nonthreatening Articulate Attentive to Detail Autonomous Calm / Level-headed Caring Challenge Seeker Collaborative Communicative Composure Conflict Management Coordination Commitment to Excellence Courteous Customer Service Oriented Deadline Conscious Detail-Oriented Diligent Diplomatic / Tactful Dynamic Easy to Get Along With Efficiency-Oriented Energetic / Vital Expeditor Facilitator Flexible / Versatile Friendly Good Listener Helpful Initiative Interpersonal Skills Intuitive Logical Thinker Organized Patient Personable People-Oriented Positive Attitude Problem-Solver Professional Rapport Builder Relationship Building Resilient Responsive Results-Oriented Risk Taker Self-Confident Self-Directed Sense of Humor Sensible Sensitive to Others Service Oriented Sincere Sound Decision-maker Supportive Tackling Challenges Team Oriented Time Manager Trouble-Shooter Trustworthy Understanding Use a Human Touch Well Rounded Willing to Try New Things Work Ethics Work Well Under Pressure Other: