Recovery Champion Practitioner - North Westminister

1. Recovery Champion Practitioner 2. (Salary as advertised) 5. Fixed Term 3. North 4. 37.5 hours per Contract until Westminster week 31st March 2016 1. 6. Main purpose of the role

The North Westminster Drug and Alcohol Service (NWDAS) provide a range of integrated specialist substance misuse services to the residents of north Westminster. The service is delivered from two main sites: The Neighbourhood Centre (at 474 Harrow Road) and Structured Intervention Centre (at 209 Harrow Road)

NWDAS is committed to providing opportunities for individuals to make positive changes in their lives, through a non-judgemental, harm reduction based approach that values the strengths and choices of those individuals.

As an integrated service, we actively promote ‘recovery’ and work with individuals, those affected by someone else’s substance misuse and the local community to improve the health, wellbeing and functioning of Westminster residents.

An important part of this role will be to embed, enhance and develop service user involvement and peer mentoring across the service as well as supporting the Community Reintegration team to facilitate the group work programme at 209 Harrow Road. This role will include supporting the service user committee, service user representatives and leads across the service, provide training, supervision and support to the peer mentoring scheme as part of an accredited peer mentor scheme.

The post holder will work from both centres and, at times, across the local community, undertaking ‘duty’ and ‘care-coordination’ functions, working with service users from the point of first contact through to their planned exit from the service following treatment.

The post holder will work 37.5 hours per week and will demonstrate a high degree of flexibility in order

of 8 www.wdp.org.uk to respond to the service needs within this crucial aspect of the treatment model. 2. 7. Reporting and working relationships

Reporting relationships:  Reports to  Line managers  Peer Mentors  Service User Reps  Community Reintegration Volunteers

Working relationships:  NWDAS Managers  NWDAS Staff  Tri-borough Partners  Commissioners  Recovery In Action Team  Service Users  Community Reintegration Team

3. 8. Role-specific responsibilities

3.1  To capture, collate and disseminate feedback from service users through a variety of mechanisms, and feed this into service development both locally and organisationally, and, enhance and develop service user involvement across the service.

3.2  To support the service user committee and social club to fulfil their functions, and develop innovative solutions to involving service users in contributing to the development and provision of services within NWDAS. 3.3  To support service user leads across the service through monthly supervisions.

3.4  To carry a client caseload and undertake a variety of care coordination responsibilities;

of 8 www.wdp.org.uk supporting clients throughout their treatment journey and providing structured 1-2-1 key working to all clients engaged in treatment in both centres.

3.5  To recruit, train, supervise and allocate tasks for peer mentors. This element of the post holder’s role will also include developing innovative and creative ways to utilise peer mentors across the service. You will also be responsible for ensuring safe practice through development of processes and protocols.

3.6  To develop and deliver an accredited peer mentor training programme designed to meet the criteria for OCN accreditation.

3.7  To coordinate delivery of the training, utilising existing staff within NWDAS and WDP to provide specialist training elements

3.8  To provide internal assessment for the course, and provide high quality finished portfolios to present to internal verifier for submission to accreditors

3.9  To support applicants for the training with opportunities and support with achieving the necessary literacy levels needed to be able to complete the course

3.10  To liaise with WDP service managers, other providers within the Tri-borough and the volunteer development officer to place peer mentors throughout the organisation and the Tri-Borough services, and assure that the relevant support packages are in place for peer mentors being placed outside of NWDAS

3.11  To liaise with NWDAS’ ETE department to provide move on options for peer mentors who complete their placements

3.12  To facilitate groups for service users and contribute to delivering training where appropriate.

3.13  To supervise volunteers to support the Recovery Champion Practitioner role

3.14  To provide monthly reports to evidence progress and outcomes

3.15  To support tri-borough initiatives in promotion and development of service user involvement, and build partnerships to support reintegration for service users

3.16 General accountabilities  To be an active and positive member of the team  To participate constructively and positively in staff and other meetings to promote and support communication channels within the organisation  To comply with WDP’s policies and procedures  To comply with all health and safety policies and guidelines, taking responsibility for your own safety, that of colleagues and others as applicable.  To comply with Infection Prevention and Control policies

of 8 www.wdp.org.uk  To observe professional integrity in relationships with all stakeholders  To treat all information acquired as a result of your employment at WDP as confidential, complying with all relevant policies and procedures. 4. 9. WDP’s commitment to you

WDP works within the following framework and requires all employees to do the same.

4.1 Equal Opportunities WDP is committed to promoting anti-discriminatory practices within society, its organisation and in the promotion of its services to the community. WDP expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination and where necessary to undertake any appropriate training.

4.2 Recovery WDP is a recovery focused organisation. Our staff and volunteers are committed to helping our service users improve their health and wellbeing, and to become free from dependency.

4.3 Career Development and Progression At WDP we actively encourage career progression from the talent we have from within and we strive to provide not only promotional progression but to develop a specialist and lead responsibility roles with teams and other services within WDP.

4.4 Safeguarding WDP is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants will be required to demonstrate understanding of and commitment to best safeguarding practice.

4.5 Care Quality Commission (CQC) Many of WDP’s services are monitored, audited and regulated by the Care Quality Commission (CQC), the independent regulator of health and adult social care in England. Whether or not a particular service is registered, we believe CQC represents the minimum standard we expect for all of our services. We therefore work with all of our staff to make sure that every WDP service provides people with safe, effective, compassionate, high quality care and we encourage our services to learn and improve. 5. 10. Your commitment to WDP

5.1 WDP Vision, Mission and Values Promoting and understanding the values, vision and mission statement of WDP. To understand what it means to you in your respective role, to your team and to service delivery.

5.2 Vulnerable children and adults Demonstrating an understanding of and commitment to best safeguarding practice. Taking immediate and appropriate action as required.

5.3 Boundaries and behaviours

of 8 www.wdp.org.uk Observing professional integrity in relationships with service users, peers and other relevant professionals.

5.4 Health & Safety Being responsible for your health and safety and that of colleagues and service users. Employees should co-operate with management and follow established systems of work, use protective equipment where necessary and report defects and hazards to management. To comply with Infection Prevention and Control policies and procedures.

5.5 Confidentiality Treating all information acquired through the course of your employment as confidential and complying with all the appropriate policies, systems and procedures.

5.6 Information Governance Applying information governance processes to ensure all necessary safeguards are in place regarding personal information – and its appropriate use – about our service users, workforce and members of the public.

5.7 Continuous Professional and Personal Development Working within a learning organisation, seeking learning opportunities either by attending learning and training events either externally or internally to improve and broaden their knowledge and skills and develop the personal qualities required in their professional lives.

The above is an outline of the post holder’s duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of WDP.

11. Person specification E/D Measured by Essential and desirable requirements (E & D) for the role and assessing and testing the necessary level of competence required for this role either via the application form (A); interview (I); and/or exercises (E). Please note - applicants are asked to evidence their ability to meet each aspect of the person specification below, e.g. by highlighting relevant key achievements and duties held within roles.

1. Education, knowledge and experience

1.1 An understanding of drug and alcohol misuse and related issues, such E A/I as health, and demonstrable experience of working with this client group within a community setting

1.2 A commitment to establishing partnerships with other professions to E A/I achieve good outcomes for the client group (e.g. criminal justice agencies, community groups, treatment services)

of 8 www.wdp.org.uk 1.3 An understanding of harm reduction approaches and their application E A/I across a variety of substances

1.4 A proven commitment to anti-discriminatory practices and an E A/I understanding of Equal Opportunities policy and practice

1.5 Experience of conducting assessments and developing, implementing E A/I and evaluating care plans

1.6 A demonstrable commitment to the ongoing development and D A/I evaluation of interventions and services

1.7 An understanding of the requirements of the Data Protection Act and D A/I other related legislation, and the obligations on services in relation to managing and sharing client information

2. Abilities and skills

2.1 Experience of developing and facilitating groups, and developing E A/I specific training packages and delivering training

2.2 Excellent written and verbal communication skills. The ability to E A/I accurately record statistics for data purposes and to work to deadlines for the submission of information, e.g. reports

2.3 Excellent time management skills, ability to work on own initiative, E A/I manage competing priorities and consistently maintain high standards

2.4 Proven commitment to working flexibly in order to respond to service E A/I needs, i.e. working hours, work settings

2.5 Proven ability to work on one’s own initiative and as part of a team E A/I

2.6 Excellent team working and interpersonal skills, maintaining a highly E A/I cooperative approach to supporting colleagues in delivering service objectives

2.7 Ability to deliver 1-2-1 psychosocial interventions with clients at E A/I different stages of behaviour change, make appropriate assessment of need and draw up appropriate support packages

2.8 An understanding of service user involvement and the ability to D A/I develop and implement strategies for including service users in development of service provision.

3. Working within WDP’s framework of commitments to employees

3.1 A commitment to engaging with, understanding and promoting WDP’s E/D A/I values, vision and mission.

3.2 An understanding of and commitment to safeguarding best practice. E/D A/I

of 8 www.wdp.org.uk 3.3 An understanding of the importance of professional integrity in E/D A/I relationships with service users, peers and other relevant professionals.

3.4 A responsibility for your own health, safety and wellbeing as well as E/D A/I those around you (e.g. colleagues and service users).

3.5 An understanding of and commitment to treating all information E/D A/I acquired through the course of your employment as confidential.

3.6 An understanding of information governance processes and a E/D A/I commitment to follow and apply all necessary safeguards.

3.7 A commitment to seek learning opportunities to improve and broaden E/D A/I your own professional knowledge and skills and to contribute to and where relevant oversee the learning of others.

4. Key competencies

4.1 A commitment to engaging with, understanding and promoting WDP’s E A values, vision and mission

4.2 An understanding of and commitment to safeguarding best practice. E A/I

4.3 An understanding of the importance of professional integrity in E A/I relationships with service users, peers and other relevant professionals.

4.4 A responsibility for your own health, safety and wellbeing as well as E A/I those around you (e.g. colleagues and service users).

4.5 An understanding of and commitment to treating all information E A/I acquired through the course of your employment as confidential.

4.6 An understanding of information governance processes and a E A/I commitment to follow and apply all necessary safeguards.

4.7 A commitment to seek learning opportunities to improve and broaden E A/I your own professional knowledge and skills and to contribute to and where relevant oversee the learning of others.

5. Equality, diversity, vision, mission and values

5.1 An empathy for and understanding of our mission, vision and values. E A/I

5.2 Commitment to equal opportunities and overcoming barriers to E A/I diversity and equality.

5.3 Experience of working with people from a range of social, cultural and E A/I ethnic backgrounds.

of 8 www.wdp.org.uk 5.4 Experience and commitment to supporting and working within E A/I diversity awareness environments.

6. Circumstances

6.1 Able to travel as required for the role and attend meetings and other E A/I activities outside office hours

6.2 A flexible approach to workload. E A/I 4 . 12. 1 Authors

Version number Date Initials Initials Initials

1.0 24/08/15 RN

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