Hello (Participant S Name) and Thank You for Visiting Our Web Site

Sample Email Template – John Hancock’s new participant website GT-P 28491 GE (11/15-28491) GA102815259125

Plan Sponsor: This sample email has been put together for your convenience. To customize this email, simply complete any bolded text in [ ], copy and paste into an email and distribute to your plan participants. Remember to remove this instruction box.

This material is for information purposes only. John Hancock Retirement Plan Services does not provide investment, tax, plan, design or legal advice. Please consult your own independent advisor as to any investment, tax, plan design- related or legal statements made herein.

Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY. Product features and availability may differ by state.

The Investment Management Services Division of John Hancock provides investment information relating to the group annuity contract.

NOT FDIC INSURED | MAY LOSE VALUE | NOT BANK GUARANTEED | NOT INSURED BY ANY GOVERNMENT AGENCY

Subject line Retirement planning is easier with your new website

Designed with you in mind, your new website will help you reach your retirement goals. With simplified navigation, the website has everything you need at your fingertips where you can:

 View your account balance  Figure out your contribution  Calculate your personalized rate of return  Review your investment options  Get statements on demand  Learn about retirement

And much more!

Watch this short video and get a sneak peek on what the new website is all about. Want to learn more about finding key information on the new website? Check out the article on your homepage.

What you need to do:

Log on to www.jhpensions.com (or www.jhnypensions.com for plans domiciled in New York) and start picturing your retirement.

If you haven’t registered for the website, take 30 seconds to do it now. All you need is:

 Your contract number: [insert contract number]  SSN, and  Some personal information

Sincerely, [Senders name]