CLIPS Word Template s30

Topic 2: HR policies and procedures quiz HR policies and procedures quiz

Try this quiz to see if you can match these key terms to their definitions:  benchmarking  best practice  legislation  regulations  standards

1 © NSW DET 2008 Topic 2: HR policies and procedures quiz

Question 1 Which key term matches this definition? The system of law is a set of rules of conduct of any organised society that are enforced by threat of punishment if they are violated. Modern law has a broad scope and regulates many branches of conduct. An Act is legislation made by Parliament. Often, Acts have regulation-making powers allowing regulations to be made under them. A. Benchmarking B. Best practice C. Legislation D. Regulations E. Standards

Question 2 Which key term matches this definition? Rules and administrative codes issued by governmental agencies at all levels, local, state and federal. Because they are adopted under authority granted by statutes, they are enforceable under the law and often include penalties for violations. They cover a wide variety of subject matters, but are not laws. A. Benchmarking B. Best practice C. Legislation D. Regulations E. Standards

Question 3 Which key term matches this definition? Published documents setting out specifications and procedures designed to ensure products, services and systems are safe, reliable and consistently perform the way they were intended to. They establish a common language which defines quality and safety criteria. These documents are practical and don’t set impossible goals. They are based on sound industrial, scientific and consumer experience and are constantly reviewed to ensure they keep pace with new technologies. They cover everything from consumer products and services, construction, engineering, business, information technology, human services to energy and water utilities, the environment and much more. They are not legal documents but many, because of their rigour, are

2 © NSW DET 2008 Topic 2: HR policies and procedures quiz called up into legislation by government and become mandatory. They are also often incorporated into legal contracts. A. Benchmarking B. Best practice C. Legislation D. Regulations E. Standards

Question 4 Which key term matches this definition? The best ways of working to achieve business objectives. It involves keeping up to date with how successful businesses operate - in a chosen industry or sector as well as others – and determining the means to measure against those ways of working. The assumption underlying this term is that production and management processes are uniform enough so that an identified process can be identified and then adopted more or less "as is" by another entity. Learning about the processes of others is a valuable way for firms to gather fresh insights into possible methods of improving a myriad of aspects of their operations. It should be an important part of an organization's strategic planning activities. A. Benchmarking B. Best practice C. Legislation D. Regulations E. Standards

Question 5 Which key term matches this definition? The practice has its roots in Japanese reverse engineering efforts in the 1950s and in kaizen, meaning continuous improvement, a practice introduced by Toyota. It is a response to seeking to match the competition: ‘Others are doing a better job. How do they do it? Let's do the same thing.’ A. Benchmarking B. Best practice C. Legislation D. Regulations E. Standards

Answers 1. C 2. D 3. E 4. B 5. A