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EHP7 for SAP ERP 6.0 July 2014 English

Advanced Returns Management - Store Return to Another Loc/DC (738) Business Process Documentation

SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD Copyright

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1 Purpose...... 5 2 Prerequisites...... 5 2.1 Scope Item Menu and Basic Data...... 5 2.2 Master Data and Organizational Data...... 6 2.3 Roles...... 6 2.4 Preliminary Steps...... 7 2.4.1 Preparing available Stock for Returns...... 7 3 Process Overview Table...... 9 4 Process Steps...... 10 4.1 Creating a Returns Stock Transport Order...... 10 4.2 Returns Overview for Supplier Returns...... 12 4.3 Creating an Outbound Delivery for Returns Stock Transport Order...... 13 4.4 Returns Overview for Supplier Returns...... 14 4.5 Post Goods Issue for Outbound Delivery...... 14 4.6 Returns Overview for Supplier Returns...... 15 4.7 Post Goods Receipt...... 15 4.8 Returns Overview for Supplier Returns...... 16 4.9 Entering Article Inspection in Warehouse...... 16 4.10 Returns Overview for Supplier Returns...... 17 4.11 Article Inspection in Warehouse – Creating logistical Follow-up activity...... 18 4.12 Returns Overview for Supplier Returns...... 18 5 Follow-up Processes...... 19 6 Appendix...... 19 6.1 Reversal of Process Steps...... 19 6.2 SAP ERP Reports...... 21

1 Purpose The purpose of this document is to describe the process of returning goods back to the supplying plant. Target group are buyers, warehouse employees, and accounting clerks.

Scope item The Supplier Returns in ERP- Advanced Returns Management business process comprises two scope items; return shipment to an external vendor and return to another location or DC. This document deals with the store return to another location or DC, return to an external vendor is subject matter of document BPD 739 (Return to Vendor). The returns stock transport order is similar to a standard purchase order but with functionalities of advanced returns management.

Process flow The store returns to another location or DC process flow comprises the following process steps: . Create a returns stock transport order To initiate a return to vendor, you create a returns stock transport order either with reference to an earlier purchase order or without reference.

. Create an outbound delivery and post goods issue To initiate the shipment to the vendor you create the outbound delivery from the existing returns stock transport order. You post the goods issue after picking in the warehouse.

. Create an inbound delivery and post receipt The system creates an inbound delivery automatically when you post the goods issue from the outbound delivery. After the goods have arrived you post the goods receipt by processing the inbound delivery.

. Enter results of an article inspection in the warehouse You perform the article inspection for the inbound delivery in the receiving plant.

. Monitor the returns to another location or DC business process This transaction allows you to monitor all the documents associated with a returns to another location or DC business transaction and to check the overall processing status, the logistical processing status, and the refunding status.

2 Prerequisites

2.1 Scope Item Menu and Basic Data The path description in this document is referring to the SAP Easy Access SAP Retail menu. SAP ECC menu SAP Easy Access-SAP Retail (W10T)

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 2.2 Master Data and Organizational Data SAP Best Practices for Retail delivers three sets of master data, Fashion, Hard Goods and Food, which are already created in your system along with common organizational data. In case not all master data sets have been installed in your system, you can replace the Hard Goods articles used in this business process documentation with respective articles from the Food or Fashion master data sets. Article information: Master data Value Master / Org. data details Article(Fashion) PCS-01-ART111 Use variants PCS-01-ART111001 to PCS-01-ART111008 Article(Hard Goods) PCS-01-ART411 PCS-01-ART412 PCS-01-ART413 PCS-01-ART414 PCS-01-ART415 Article(Food) PCS-01-ART321 PCS-01-ART322 PCS-01-ART323 PCS-01-ART324 PCS-01-ART325 Supplying Site VZ01 BP VZ Receiving Site M001 BP Site 1 Purchasing Organization 1000 Einkaufs-Org. 1000 Purchasing Group 101 Gruppe 101 Company Code 1000 Buchungskreis 1000 Storage Location 1000 PCS Whse (Lean) 1001 PCS Whse (Lean)

2.3 Roles

Use The roles listed in the table below must be assigned to your logon user to be able to test this business process in the NetWeaver Business Client (NWBC). You only need these roles if you use the NWBC interface. You do not need them if you use the standard SAP GUI.

Prerequisites The roles must have been installed in the SAP NetWeaver Business Client. Business role Technical name Process step Employee SAP_NBPR_EMPLOYEE_S Assignment of this role is (Professional necessary for basic functionality. User)

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD Business role Technical name Process step Warehouse SAP_NBPR_WAREHOUSEMANAGER_ Review stock situation Manager M Purchaser SAP_NBPR_PURCHASER_S Creating a returns stock transport order

CPWD: SAP_NBPR_ARM_CPWD_S Returns Overview for Supplier Advanced Returns Returns Management Assistant Warehouse SAP_NBPR_WAREHOUSECLERK_S Creating an outbound delivery for Clerk returns stock transport order. Post Goods Issue. Posting Goods Receipt

CPWD: SAP_NBPR_ARM_CPWD_S Enter Article Inspection in Advanced Warehouse. Create logistical Returns Follow-up activity Management Assistant

2.4 Preliminary Steps 2.4.1 Preparing available Stock for Returns

Use Before you can start with the returns process you must make sure that you have stock available that you can return. Accordingly check the stock situation for the relevant articles in the Store M001 or any other relevant location. If there is no stock for relevant articles you can enter initial stock in the system using transaction MIGO.

Procedure

1. Access the activity using one of the navigation options:

Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Merchandise Logistics  Inventory Management  Environment  Stock Warehouse Stock Transaction code MB52

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Manager (SAP_NBPR_WAREHOUSEMANAGER_M) Business role menu Warehouse Management  Inventory Control  Environment  List of Warehouse Stocks on Hand (MB52)

2. On the Display Warehouse Stocks of Material screen, enter the following data: Field name Description User action and values Comment Article Article you want to use for your focus area

3. Choose Execute (F8).

4. Review your stock in SLoc 1000 in the overview Display Warehouse Stocks of Article.

5. If sufficient stock is available for your test proceed with the next chapter. If not proceed with step 6.

6. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Merchandise Logistics  Logistics Execution  Inbound Process  Goods Receipt for Purchase Order, Order, Other Transactions  Enter Goods Receipt for Purchase Order Transaction code MIGO

Option 2: SAP NetWeaver Business Client (SAP NWBC) Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Receiving Process Order  Goods Movement

7. On the initial screen, enter the following data: Field name Description User action and values Comment Business A01 – Goods Transaction Receipt Business R10 – Other Transaction Init.entry of 561 (Init.entry of Chose movement type 561 to stBal. stBal) or 501 enter an initial value for the (Receipt w/o PO) article stock and 501 to increase your stock. Document Date DD.MM.YYYY Today’s date Posting Date DD.MM.YYYY Enter the first day of the previous month.

8. Choose Enter.

If Tip dialog box appears, choose the Skip this in future checkbox and choose Enter. This needs to be done only once and next time when you execute the same process, this dialog box does not appear.

9. On the Goods Receipt Other screen: Article tab page, make the following entry and choose Enter. Field name Description User action and values Comment Article Relevant article without sufficient stock

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 10. On the Goods Receipt Other screen: Quantity tab page, make the following entry and choose Enter. Field name Description User action and values Comment Qty in Unit of 10 you can enter a Entry different quantity

11. On the Goods Receipt Other screen: Where tab page, make the following entries: Field name Description User action and values Comment Site M001 Storage Location 1000

12. Choose Enter.

13. Choose Item OK.

14. Choose Check.

15. Choose Post. The following message is displayed: Document XXXXXXXXXX posted. 16. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result

You made stock available

3 Process Overview Table Process step Business role Transaction code Expected results Creating a returns stock SAP_NBPR_PURCHA ME21N Returns stock transport order SER_S transport

Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S monitoring

Creating an outbound SAP_NBPR_WAREH VL10B Outbound delivery delivery for returns OUSECLERK_S for returns stock stock transport order transport order

Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S controlled Post goods issue SAP_NBPR_WAREH VL02N An inbound delivery OUSECLERK_S is generated automatically Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S controlled Post goods Receipt SAP_NBPR_WAREH VL32N Goods receipt OUSECLERK_S

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD Process step Business role Transaction code Expected results Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S controlled

Enter article inspection SAP_NBPR_ARM_CP MSR_INSPWH Article inspection in warehouse WD_S

Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S controlled

Article inspection in SAP_NBPR_ARM_CP MSR_INSPWH Article inspection warehouse – create WD_S and follow-up logistical follow-up activity activity

Monitor returns process SAP_NBPR_ARM_CP MSR_TRC_I Returns process WD_S controlled

Advanced returns See business See business management - returns process document process document to external vendor 739 739

4 Process Steps

4.1 Creating a Returns Stock Transport Order

Use To trigger the store returns process you create a returns stock transport order.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Purchasing  Purchase Order  Purchase Order Create  Vendor Known Transaction code ME21N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Purchaser (SAP_NBPR_PURCHASER_S) Business role menu Purchasing  Purchase Order  Purchase Order  Create Purchase Order (ME21N) 2. On the Create Purchase Order screen, make the following entries: Field name Descriptio User action and values Comment n Order Type UB2 Ehn Rets STO IC Supplying Site VZ01 PO header Purch. Org 1000 Tab page: Org. Data

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD Purch. Group 101 Tab page: Org. Data Company Code 1000 Tab page: Org. Data Expand Item Overview

Article PCS-01-ART411 PO Quantity 10 Deliv.Date today’s date Receiving Site M001 PO item Stor. Location 1000 By default Returns Reason YG3 Product Returns tab page in the defective detail area Follow-up Activity 0004 Ship to Other Tab page Returns in the Plant detail area Conf. Control 0004 Inbound Confirmations tab page Delivery 3. Enter a second line item in the document Field name Description User action and values Comment Article PCS-01-ART412 PO Quantity 8 Deliv.Date today’s date Receiving Site M001 PO item Storage Location 1000 By default Returns Reason YG3 Product Returns tab defective Follow-up Activity 0004 Ship to other Returns tab Plant Conf. Control 0004 Inbound Confirmations tab delivery 4. Enter a third line item in the document Field name Description User action and values Comment Article PCS-01-ART413 PO Quantity 12 Deliv.Date Today’s date Receiving Site M001 PO item Storage Location 1000 By default Returns Reason YG3 Product Returns tab page defective Follow-up Activity 0004 Ship to other Returns tab page Plant Conf. Control 0004 Inbound Confirmations tab page delivery 5. Choose Enter to confirm the message.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 6. Choose Save. Note down the PO No. from the message Enh. Rets STO IC created under the number 45000XXXXX in the bottom. 7. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have created a returns stock transport order to return goods to a supplying plant.

4.2 Returns Overview for Supplier Returns

Use With the Returns Overview for Supplier Returns transaction you monitor the progress of your supplier returns processes that is your return to vendor and store returns processes. The Returns Overview screen comprises four areas. In the selection screen area, you enter appropriate selection criteria to select the supplier returns processes you want to monitor. A supplier returns process is represented by the initial purchasing document (in this case it is the returns stock transport order). In the area on the right the result of you selection is displayed. The Header List contains the purchasing documents that meet your selection criteria. The Item List show the items of the purchasing document selected in the header list. The Detail Tree displays all the return steps associated with a purchasing document item that you have selected in the item list. At this stage of the store return process you control the creation of the returns stock transport order. In addition, you can check which the next steps in the process are.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management  Display Overview of Supplier Returns Transaction code MSR_TRC_I Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role CPWD: Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S) Business role menu Advanced Returns Management  Returns Overview Tracking of Supplier Returns (MSR_TRC_I) 2. On the Returns Overview for Supplier Returns screen, make the following entry: Field name Description User action and values Comment Purchase Number of the returns Document stock transport order created in previous step 3. Choose Execute. 4. Choose Hide Selection Criteria (optional). 5. Check the data displayed in the header and item list and the detail tree.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 6. Double-click the Returns Stock Transport Order in returns step sub screen or click the hyperlink on the document number to navigate to the returns stock transport order and to check details of this document (optional). 7. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

You can navigate to all documents in the returns process by double clicking the returns step or by clicking the hyperlink on the document number.

Result A supplier returns process is represented by the initial purchasing document (in this case is it the returns stock transport order). The next step is now to create the outbound delivery for the returns stock transport order.

4.3 Creating an Outbound Delivery for Returns Stock Transport Order

Use To initiate the shipment to another location you create the outbound delivery for the existing returns stock transport order.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Create Collective Processing of Documents Due for Delivery  Purchase Orders Transaction code VL10B Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Delivery Due Purchase Orders Due for Delivery 2. On the Purchase Orders, Fast Display screen, make the following entries: Field name Description User action and values Comment Shipping Point Blank Delivery Creation Date CalcRuleDefltDlv Blank All Up To CrDt Maximum Number of Days 3. Choose the Purchase Orders tab page.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 4. Enter a purchasing document (this is an optional entry). 5. Choose Execute. 6. Select purchase orders from the list. Choose Create Delivery in Background (Shift + F7). 7. Choose Show/Hide Delivery (Shift + F8), and note down the outbound delivery number shown in the SD Doc. field: ______. 8. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Use At this stage of the store return to another location or DC process you control the creation of the outbound delivery for the returns stock transport order. In this step, you can check the progress of your returns process.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see the returns step Outbound Delivery with processing status Document complete indicates that you still have to ship the articles to the DC. The next step is now the Post Goods Issue for the outbound delivery related to the returns stock transport order as part of the returns delivery processing.

4.5 Post Goods Issue for Outbound Delivery

Use You post goods issue after creation the outbound delivery.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Change Single Document Transaction code VL02N Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery  Change Delivery (VL02N) 2. On the Change Outbound Delivery screen, enter the delivery number (see transaction VL10B) and choose Enter. 3. On the Picking tab enter the same quantity in Picked Qty as Deliv. Qty.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 4. On the Adv. Returns Delivery XXXXXXXX Change: Overview screen, choose Post Goods Issue. 5. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have posted the goods issue for the outbound delivery. Subsequently the system has automatically created an inbound delivery for the receiving plant.

Use At this stage of the store return to another location or DC process you control the creation of the goods movement and inbound delivery document for the returns stock transport order. In this step, you can check the progress of your returns process.

Result You see that a Goods Issue has been posted for the outbound delivery. If you want to analyze details of the outbound delivery double-click on Goods Issue document. The Inbound Delivery has been created automatically. The next step would be to post Goods Receipt for the inbound delivery.

4.7 Post Goods Receipt

Use You post goods receipt when articles arrive in the receiving plant.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing Merchandise Logistics Logistics Execution  Inbound Process  Goods Receipt for Inbound Delivery  Inbound Delivery Change  Single Document Transaction code VL32N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Receiving  Inbound Delivery  Change Inbound Delivery (VL32N) 2. On the Change Inbound Delivery screen, enter the inbound delivery number. 3. Choose Post Goods Receipt.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 4. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result Goods receipt document is issued, a system message “IC Returns Delivery XXXXXXXX has been saved” appears at the bottom of the screen.

Use At this stage of the store return to another location or DC process you control the creation of the goods receipt document. In this step, you can check the progress of your returns process.

Result After the goods are arrived at the DC and after the Goods Receipt posting, the goods will be inspected and follow up decisions made. The next step would be an article inspection in the warehouse or DC.

4.9 Entering Article Inspection in Warehouse

Use You perform the article inspection for the inbound delivery in the receiving plant. You can enter a single inspection result for the whole inbound delivery at header level, or you can enter different inspection results at item level. You can even split an item if the inspection reveals that different quantities of the returned article have different article statuses. Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management Enter Material Inspection in Warehouse Transaction code MSR_INSPWH

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S) Business role menu Advanced Returns Management  Material Inspection  Enter Material Insp. in Warehouse (MSR_INSPWH) 2. On the Worklist Selection of Deliveries screen, choose Delivery items waiting for inspection. 3. In the Delivery field, enter the inbound delivery number. 4. Choose Execute.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD 5. Choose Hide Worklist (optional). 6. Choose the Item tab page, choose Delivery Item 10 7. Enter required inspection data: Field name Description User action and values Comment Inspection Code 0001 OK Inspected 10 Quantity Follow-Up Activity 0011 Transfer to Free Available Stock 8. Choose Enter. The traffic light in the Inspection Result frame changes to green. The traffic light in the Logical Follow-Up frame changes to yellow. 9. Choose Delivery Item 20, and enter required inspection data: Field name Description User action and values Comment Inspection Code 0004 Not relevant Inspected 8 Quantity Follow-Up Activity 0022 Send Back to Enter Last Plant Next Site M001 Automatically determined 10. Choose Enter. The traffic light in the Inspection Result frame changes to green. The traffic light in the Logical Follow-Up frame changes to yellow. 11. Choose Delivery Item 30, and enter the following inspection data: Field name Description User action and values Comment Inspection Code 0005 Unclear Article Status Inspected 12 Quantity Follow-Up Activity 0005 Ship to Vendor Vendor PCS-V111 (Fashion) Use vendor according PCS-V411 (Hard master data has Goods) been used PCS-V322 (Food) 12. Choose Enter. The traffic light in the Inspection Result frame changes to green. The traffic light in the Logical Follow-Up frame changes to yellow. 13. Choose Save Inspection Results. 14. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Store Return to Another Loc/ DC (738): BPD Use At this stage of the store return to another location or DC you control the created inspection document.

Result You entered the inspection result in the previous step and the inspection document has been created. The follow-up decision has not been made, and will be the next step.

4.11 Article Inspection in Warehouse – Creating logistical Follow-up activity

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management Enter Material Inspection in Warehouse

Transaction code MSR_INSPWH Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S) Business role menu Advanced Returns Management  Material Inspection Enter Material Inspection in the Warehouse (MSR_INSPWH) 2. On the Worklist Selection of Deliveries screen, choose Inspected delivery items waiting for logistical follow-up. 3. Enter inbound delivery number. 4. Choose Execute. 5. Choose Save and Confirm to confirm logistical follow-up activities and to create the corresponding follow-up documents. 6. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Use At this stage of the store return to another location or DC process you control the created inspection and logistical follow-up document.

Procedure

Result You have entered the follow-up activity depending on the decisions that have been made and follow-on documents have been created automatically. If you selected to transfer the goods to free available stock a goods movement has been posted. For the first item, you can see that all the traffic lights are green and the overall Processing Status is Process complete. The stock is posted into unrestricted-use stock. For the second item, you can see that all the traffic lights are green and the overall Processing Status is Process complete. A stock transfer order Send back to previous site is created. For the third item, you can see that the process Ship to other site is complete and all documents have been created. During inspection we decided to ship the articles back to the vendor and the returns order with order type NB2 is created. The overall Processing Status is Process incomplete due the status of the Ship to Vendor process. For follow-on steps see process 739 ship to vendor.

5 Follow-up Processes

Advanced Returns from Warehouse to Vendor

For this activity, run the 739 – Advanced Returns from warehouse to vendor scope item document from step 4.2, using the master data from this scope item document. Note that we are not using WM picking in this instance and thus the pick quantities must be entered manually into the delivery。 And the step 4.5 can be skipped.

6 Appendix

6.1 Reversal of Process Steps In the following section, you can find the most common reversal steps, which you can take to reverse some of the activities described in this document.

Create Returns Stock Transport Order

Transaction code (SAP GUI) ME21N Reversal: Change Purchase Order Transaction code (SAP GUI) ME22N Business role Purchaser (SAP_NBPR_PURCHASER_S) Business role menu Purchasing  Purchase Order  Purchase Order Comment Until such time as you have created the outbound delivery, you can delete an item in a returns purchasing document. Enter the relevant PO by choosing Other Purchase Order. Select the relevant items or to select all items, choose the Select All button. After that choose the Delete button and save the purchase order.

Transaction code (SAP GUI) VL10B Reversal: Change Outbound Delivery Transaction code (SAP GUI) VL02N Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery Change Delivery Comment You can delete the outbound delivery until such time as you post the goods issue – either as a negative goods receipt for the returns stock transport order or as part of delivery processing if you are using enhanced returns handling for store returns. enter the outbound delivery number, choose (Delete) and confirm the message.

Post Goods Issue

Transaction code (SAP GUI) VL02N Reversal: Cancel Article Document Transaction code (SAP GUI) VL09 Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery  Cancel Goods Issue for Delivery Note Comment You can cancel the goods issue for an outbound delivery. Select the outbound delivery for which you want to cancel the goods issue, and then choose Reverse on the following screen to start the cancellation.

Post Goods Receipt

Transaction code (SAP GUI) VL32N Reversal: Cancel Article Document Transaction code (SAP GUI) VL09 Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery  Cancel Goods Issue for Delivery Note Comment You can delete the inbound delivery that the system created automatically as part of the stock transfer procedure with outbound and inbound delivery until such time as you post the goods receipt. Enter the article document number, choose Delete and confirm the message.

Use The table below lists the most frequently used reports that help you to obtain additional information on this business process.

You can find detailed descriptions of the individual reports in the following BPD documents, which provide a comprehensive compilation of all important reports:  Financial Accounting: SAP ERP Reports for Accounting (221)  Logistics Processes: SAP ERP Reports for Logistics (222) Note that the descriptions of some reports that are an indispensable part of the process flow may be located directly in the section where they belong.

Reports Report title Transaction code Comment Article Documents MB51 A list of the article document that were posted for one or more articles. Purchasing Group Analysis MCE1 A list with summarized data. Vendor Analysis MCE3 Direct access to vendor-related data. Stock Overview MMBE A list of stock is displayed.