Darwin Technical Contract Manager Page 1 V3.0

Role Profile

Role title: Darwin Technical Contract Manager Version number: 3.0 Director of Network Design Network Design Reports to: Function: Planning & Deployment (DPD) Planning & Deployment Amersham / Langley / Band/Grade: Contract position Location: Solihull Organisation structure & The Darwin Contract is a turnkey outsourced contract of 2G, 3G & 4G department profile: deployments for EE and 3G & 4G site enabling works for H3G. MBNL is responsible for the day-to day commercial and technical management of the Darwin Contract on behalf of its shareholders.

The Darwin Technical Contract Manager role is part of the MBNL DPD organisation and reports directly to the Director of DPD. This role is the counterpart to the Darwin Commercial Contract Manager and both roles will be required to operate in concert.

Director: n/a Date: 21/05/14 Created by: HR Partner: n/a Date: 21/05/14

Role purpose: Accountable for the management of all technical aspects of the Darwin contract to time, cost and quality on behalf of the MBNL shareholders.

Responsible for the day-to-day technical management of the Darwin contract and control of all non-Darwin supplier technical activity. Working closely with the Darwin supplier to ensure that all deliverables and dependencies are clearly identified and delivered to contract requirements.

Note: MBML has no responsibility for project or programme managing the Darwin Programme (which shall be the responsibility of the Darwin supplier). The Darwin supplier is responsible for all deliverables and performance both contractual and material.

Key Responsibilities & Accountabilities: Accountable for the management of all technical aspects of the (In priority order) Darwin contract on behalf of the MBNL shareholders. Responsible for the day-to-day technical management of the Darwin contract and control of all non-Darwin supplier technical activity. Working closely with the Darwin supplier to ensure that all deliverables and dependencies are clearly identified and delivered to contract requirements.

Responsible for the implementation of contract Governance and the monitoring / management of SLA’s with the Darwin supplier. Identifying and calculating remedies due from the Darwin supplier in respect of failure to meet contracted deliverables.

Darwin Technical Contract Manager Page 1 V3.0

Responsible for tracking, and reporting on, contracted deliverables of the Darwin supplier. Identifying and anticipating causes or instances of delay, relief event or breach. Maintaining an evidential record of meeting actions, decisions and instructions.

Tracking, analysing and immediately escalating risks and issues that may affect the TCO or benefit delivered by the Darwin programme.

Responsible for the change management administration of the Darwin contract. Impact assessing any requested changes against the TCO, scope, risk, quality and benefits delivered by the Darwin programme. Presenting assessment and recommendations the shareholders for decision (including interaction with Buy In and MIP programmes).

Responsible for managing and resolving escalations for any Darwin site co-ordination issues. Specifically to avoid activity clashes, minimise disruption and mitigate potential claims for relief events under the Darwin contract.

Establishing and operating Technical validation and acceptance forums for Darwin contracted deliverables.

Establishing and maintaining alignment and effective communication with and between all Darwin stakeholder groups. Responsible for ensuring that, with respect to the Darwin contract, MBNL meets its obligations under the Coventry, JBP, NIA and Co-operation agreements.

Key Challenges: (in priority order) . Developing an expert understanding of the structure, scope, deliverables and obligations of the Darwin contract. . Implementation of contract governance, tracking and reporting. . Ensuring that shareholder and MBNL teams understand and adhere to the obligations and turnkey methodology set out in the Darwin contract. . Managing shareholder change requirements and supplier claims for delay notifications and relief events. . Monitoring of contractual KPIs / SLAs and the proactive identification of issues, delays or breaches to the Darwin contract. . Working with key stakeholders in MBNL and Shareholder organisations to maintain alignment towards the Darwin supplier.

People Manages people? Yes Management: If yes, direct or virtual (project)? Both Responsible for: allocation of work (task based) Yes setting direction (objective based) Yes performance management Yes recruitment Yes absence management Yes No of direct reports: Circa 2 Overall team size (headcount): Circa 4 Other People Mgt Extensive interaction with shareholders, key partners and members of the virtual programme team.

comments: Financial: Cost centre manager No n/a OPEX responsibility >£35m Indirect CAPEX responsibility >£300m Indirect P&L responsibility £0 n/a Other Financial Support the verification and allocation of shared / unilateral costs and Impact comments: remedies due under the contract. Key Relationships: Within MBNL organisation: (level, nature & Level - SMT, Heads of Department and SME. purpose) Nature - Facilitative, Influencing and Informative. Purpose – Technical management of the Darwin contract.

Across Shareholder organisations: Level – VP, Directors, Heads of Department and SME. Nature - Facilitative, Influencing and Informative. Purpose - Technical management of the Darwin contract.

External suppliers: Level - Up to leadership team. Nature - Facilitative, Influencing and Negotiating. Purpose - Substantial supplier management responsibilities including all aspects of technical contract management and reporting. Interface- to and influence key transmission suppliers under MAA – VM and BT.

External customers: Nature - Facilitative, Influencing and Negotiating. Purpose - Where required supporting MBNL / Shareholder teams.

other key relationship comments: Act as an ambassador for MBNL and the shareholder organisations. Critical Knowledge professional / technical & Experience (non Supplier and Programme Management qualifications (e.g. CIPS, time related): MSP). must have: . Significa nt and extensive experience initiating and managing large (>£100M) scale commercial engagements with suppliers to agreed time, cost and quality.

. Strong experience in managing large, complex, cross organisational and cross functional teams and dependencies.

. Excellent knowledge and direct experience of turnkey contract structures and management.

. Excellent knowledge of 2G, 3G and 4G mobile RAN and Core networks, site enablement and RAN delivery services. nice to have: . Extensive experience of formal Programme and Supplier Management in a technology industry. Darwin Technical Contract Manager Page 3 V3.0

business / context

must have: . Extensive experience of motivating, monitoring and improving performance of outsource partners.

. Strong experience of understanding, working with and balancing commercial and technical drivers.

. Experience of communicating with, working with, briefing and influencing senior members of leadership teams.

. Excellent decision making skills in a pressured operational environment.

. Ability to work independently and autonomously in MBNL and across 3 major corporate entities (EE, H3G and NSN).

nice to have: . Experience of working in or with a Joint Venture organisation. . Working knowledge of the corporate structures and relationships of MBNL, EE, H3G and NSN

Core Competencies: . Takes full accountability for delivering on-time, on-budget and to- specification. The ability and determination to manage the delivery of end-to-end solutions in a cross functional environment. . Leadership and engagement by example. Experience of leading teams through establishment, change and uncertainty. . Creates a can do culture, where people are recognised for taking accountability, managing risks and getting things done to deliver commercial success. . Displays a comprehensive understanding of the competitive environment including the commercial drivers for, and customer benefit delivered by, the programme. . Demonstrates energy and personal accountability for the delivery of department objectives, actively encouraging colleagues to do the same. . Able to develop and implement strategies to delivery against organisational goals. Displays thought leadership to ensure effective structures; processes and procedures are in place to achieve an outcome. . Able to interact, inspire and communicate across all layers of the organisation. Strong written and verbal communication, up to and including Board and Shareholder Company level.

Any other Amersham / Langley / Solihull based with frequent travel to other UK comments: locations.