Education Edison Tech, Rochester, NY 09/03-06/07

Nicole A. Snead 3421West Stewart Mill Rd Douglasville Ga, 30135 [email protected]

Cell# (585) 755- 6989

GPA: 3.0

Monroe Community College, Rochester, NY Specialization: Visual Communications

Related Experience Edison Technical High School, Rochester, NY Print Media Major

 Developed advertisement and billboard designs for virtual companies  Attended business conferences and trade shows for marketing companies  Tracked effective use of print media

Skills Microsoft Word Microsoft Excel Microsoft Office Access Microsoft Publisher Microsoft PowerPoint Microsoft Outlook

Additional Experience SkillsUSA, Rochester, NY Student Member 09/03-06/07  Career training in technical, service, and healthcare occupations  Participated in contests that involved training in Leadership, Occupationally Related, and Skilled and Technical Sciences  Undergrad and Professional skill training

The National Society of Black Engineers, Rochester, NY Student Member 02/04-02/07  Career development Function as a representative body on issues and developments that affect the careers of Black Engineers  Manage the productivity of the plans and projects

Employment TMX Finance/Insta Loan, Austell GA 08/13-Current Customer Service Representative  Make daily bank deposits  Accept customer payments  Process vehicle liens and comply with all other applicable consumer and privacy laws  Increase store profitability through customer relationship development, community involvement and marketing  Determine loan values based off of a comprehensive vehicle appraisal  Manage customer accounts and ensure that payments are made in a timely manner

Ashley Stewart, Douglasville GA 05/13-Current Manager (Retail)

 Responsible for executing all operational and management functions designed to maximize sales and profitability within an assigned store location  Recruiting, interviewing, hiring, and salary recommendations for all positions  Responsible for the performance management of all direct reports; to include the execution of the Company’s annual performance evaluation process.

Rochester Psychiatric Center, Rochester NY Mental Health Therapy Aide 02/11-Current  Provide personal care, treatment and rehabilitation to individuals diagnosed with mental illness who live in an institutional or community-based setting  Work with other staff to develop, carry out and record care plans and, in accordance with special instructions, you may administer medication  Partner with nurses to ensure patient safety  Groom, feed, and wash individuals who are unable to take care of themselves.

Ashley Stewart, Rochester NY Manager (Retail) 07/07-Current  Responsible for executing all operational and management functions designed to maximize sales and profitability within an assigned store location  Recruiting, interviewing, hiring, and salary recommendations for all positions  Responsible for the performance management of all direct reports; to include the execution of the Company’s annual performance evaluation process.