California State University Long Beach s27

CALIFORNIA STATE UNIVERSITY LONG BEACH Annual Report on Assessment 2014-2015

Academic Year: 2014-2015 Degree Program Name: Business Administration Department Name: College of Business Administration

Program Assessment Coordinator: Robert Chi, Associate Dean for Accreditation Campus Extension / email: 5-1766, [email protected]

1. Which student learning outcomes for this degree program were assessed over the past year?

CBA used Business Assessment Test (BAT) to assess a total number of 3184 students from 8 different campuses including San Francisco, Bakersfield, Long Beach, Northridge, San Marcos and Stanislaus for 8 subject areas of business topics 1. Accountancy 2. Finance 3. Business Law 4. Management 5. MIS 6. Marketing 7. Supply Chain Management 8. International/Global

1B. Which General Education student learning outcomes were assessed? These do not need to have been taught in GE courses. Please refer to the LEAP learning model available at http://www.csulb.edu/ge. CBA also used BAT to assess a total number of 3184 students from 8 different campuses for 3 subject areas of General Education 1. Economics 2. Ethics 3. Statistics

2. Briefly describe how these outcomes are linked to CSULB's Institutional learning outcomes (http://www.csulb.edu/divisions/aa/assessment/institutional_objective.html).

1. Well-prepared with communication, numeracy and critical thinking skills to successfully join the workforce of California and the world or to pursue advanced study -CBA has assessed the learning outcome of International/Global which is directly linked to CSULB’s learning outcomes as stated above. 2. Critically and ethically engaged in global and local issues: -CBA has assessed the learning outcome of Ethics which is directly linked to CSULB’s learning outcomes as stated above. 3. Knowledgeable and respectful of the diversity of individuals, groups, and cultures -CBA has assessed the learning outcome of Global which is directly linked to CSULB’s learning outcomes as stated above. 4. Skilled in collaborative problem-solving, research, and creative activity. Annual Report on Assessment for Dec., 2015—page 2

This CSULB instructional learning goal was not assessed. 5. Accomplished at integrating the skills of a liberal education with disciplinary or professional competency - CBA has assessed the learning outcome of the disciplinary areas of 1. Accountancy, 2. Economics, 3. Finance, 4. Business Law, 5. Management, 6. MIS, 7. Marketing, 8. Statistics, 9. Supply Chain Management, 10. International/Global, and 11. Ethics which are directly linked to CSULB’s learning outcomes as stated above

3. How was student learning assessed for each outcome? CBA used BAT to assess each subject area with a total of 3184 students from 8 participating CSU campuses. The average scores are illustrated below. Among them, Ethics has the highest score while BLAW has the lowest.

4. What were the results of the assessment for each learning outcome? We use the average of 7 other CSU campuses as the benchmark for CBA to compare. 1 out of 8 subjects do not meet the benchmark and it is Finance. Please see chart below.

Campuses Better CSULB average vs other 7 Campuses worse than CSULB campuses average than CSULB Accountancy Pomona > CSULB > Stanislaus Northridge (64.12%) Dominguez Hills 7 campus average San Francisco (60.99%) San Jose State Fullerton Economics Northridge > CSULB > Pomona, Stanislaus Fullerton (51.86%) Dominguez Hills 7 campus average San Francisco (46.91%) San Jose State

2 Annual Report on Assessment for Dec., 2015—page 3

Finance Dominguez Hills San Marcos > CSULB > Stanislaus (44.17%) San Jose State Dominguez Hills 7 campus average San Francisco (48.83%) Fullerton

Management Pomona Stanislaus > CSULB > Dominguez Hills (58.89 %) San Francisco 7 campus average San Jose State (52.06%) Fullerton Northridge MIS Fullerton San Francisco > CSULB > Northridge San Jose State (43.52 %) Pomona Stanislaus 7 campus average Dominguez Hills (42.48%) Marketing Pomona Stanislaus > CSULB > Dominguez Hills (68.49%) San Francisco 7 campus average San Jose State (63.17%) Fullerton Northridge Statistics Pomona > CSULB > Stanislaus Fullerton (47.44%) Dominguez Hills Northridge 7 campus average San Francisco (45.38%) San Jose State International/ Pomona Dominguez Hills Global > CSULB > San Jose State Fullerton (70.55%) Northridge San Francisco 7 campus average Stanislaus (69.68%)

Ethics Dominguez Hills > CSULB > San Francisco Fullerton (88.84%) Stanislaus Pomona 7 campus average San Jose State (87.87%) Northridge Supply Chain > CSULB > Dominguez Hills Management (62.86%) Northridge 7 campus average Pomona Annual Report on Assessment for Dec., 2015—page 4

(54.66%) Business Law > CSULB > Northridge Dominguez Hills (43.67%) Pomona 7 campus average (40.53%)

5. How were the results used for program improvement? We made the assessment results available to department chairs, UPC and Administrator council last year for program improvement. As the result, 7 subject areas including Accounting, Economics (taught by Economics department), Business Law, Information Systems, Statistics and International/Global show improvements from AY2013-14 to AY2014-15

To further improve our program, we will continue our effort to develop strategies and initiatives to close the loop as indicated below.

Student Learning Outcome: Program Improvement: 1. Finance CSULB has the score of 44.17.% which is below the benchmark of CSU average 48.83 We will meet with the Finance chair and the core course coordinator for actions to improve. CBA has implemented the supplementary Instruction program to assist finance students to improve their academic performance.

Please send the completed report to your College Dean, the Vice Provost, and to the Director for Program Review and Assessment. Please save a copy for your files. If you have any questions or comments, please contact Sharlene Sayegh at x57094 or [email protected].