BIO|ANALOGICS Technical Support

Software Upgrade Eligibility and Pricing Reviewed: January 1, 2000

OVERVIEW The following software upgrade policy is offered to those who have purchased software directly from BIO|ANALOGICS or an authorized distributor of BIO|ANALOGICS' products. Orders for all upgrades will be filled with the latest shipping version of HMS1000: Health Management System for Windows.

DOS VERSIONS BIO|ANALOGICS' DOS software versions may be upgraded to HMS1000 and will include those modules that will provide like functionality and features available in the original DOS application. The following table lists the DOS versions of BIO|ANALOGICS' software, with upgrade options and pricing.

DOS Application Name ID Included HMS1000 Modules Upgrade Price Nutritional Medicine Lab NML121 Body Composition US$300.00 Personal Training PT121 Aerobic Exercise SP121 Resistance Training ElectroLipoGraph ELG82 Nutrition Recommendation ELGHC82 Personal Discovery PDC72 Health Risk Assessment US$300.00 Fitness Analysis

HMS1000 UPGRADES Original purchasers of HMS1000 may elect to upgrade their software when new versions of the System Manager or any module are released. Minor releases occur periodically and are necessary to correct usability issues or to add small new features to the Health Management System. Customers are not automatically notified when a minor release is available. Major new releases occur infrequently and will be anounced to our customers. Automatic upgrades are not implied with the purchase of HMS1000 and are not offered unless specifically provided for in your purchase agreement. The upgrade pricing structure is based on the purchase date of the most recent version in use.

Date from Purchase Upgrade Price Within 30 days No charge 30 days to 6 months US$25.00 6 months to 1 year US$95.00 Over 1 year US$250.00

Shipping charges are not included in the upgrade price.

(503) 626-8000 · toll-free (800) 327-7953 · fax (503) 641-4031 www.bioanalogics.com