Community Participation Action Plan Stewartry

Community Participation Action Plan – Stewartry

This section summarises the main actions we intend to promote Community Participation in Stewartry during 2016/17.

Participation in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2017 outcome To include Lead aims and be carried Officer recording key out numbers objectives attending, (DGHP gender, Business age(under25, 25 Plan) to 60, over 60) disability, ethnicity Q1 Q2 Q3 Q4

Actively Work with Margaret Within x x x x Increase Recruit at least 4 new Strategic Promote Stewartry McKeand existing membership to allow tenants for the Objective 4 membership DMC Linda Nelson resources Stewartry DMC to Stewartry DMC for Stewartry members to continue to operate DMC promote and encourage new membership by attending local community events and use open door and web page Set up a Work with Margaret Within 03/17 Increase interest in Numbers showing an Strategic Tenants and local housing McKeand existing setting up a new interest and any Objective 4 Residents staff to Neighbourho resources Dalbeattie Tara feedback from Association identify new od Managers and Federation Vehicle in the interest in a increase interest for visit in September Stewartry Dalbeattie a Tara in any other 2016 Tara area of the Stewartry Set up at least one Promote Tara in Stewartry through Federation Vehicle visit in September Reaching into Use of the Margaret Within 09/16 Working in Meeting personally 8 – Strategic the more Federation McKeand existing partnership with 12 tenants per village Objective 1 & rural areas of vehicle – resources Federation/DMCs/ to 4 Stewartry TARA/Fed/D engage with tenants MC Members not having an Fed vehicle opportunity to have estate much contact with walkabout & DGHP meeting local Aim to increase tenants – in membership and more rural provide information areas to assists with fuel poverty/Universal Credit

Host a single Bring all Margaret Within 10/16 Provide an Meet 10 – 15 residents Strategic event to DGHP McKeand. existing opportunity for the from each area and Objective 4 engage with sheltered Gordon resources more seek feedback on all Sheltered housing Williamson elderly/vulnerable of event Housing residents Laney our communities to tenants together in Gillespie meet with each other across the one location and get an update region to engage on the Sheltered with each housing review other over high tea Review the Providing Margaret Within 11/16 To have a list Develop a list of 60 Strategic ‘Interested opportunities McKeand existing whereby we can interested tenants and Objective 4 tenants’ list to local resources consult on local residents for residents to issues relating to Stewartry discuss this Stewartry strategy & other local issues, through focus groups or questionnaire s DGHP Scrutinise Debbie Smith Within 10/16 Scrutiny Panel to Report findings to Strategic Scrutiny identified part and Housing existing highlight any failings Board and Head of Objective 1 & Panel to of DGHPs Services resources and good practice by Services and Board 4 scrutinise an service. Staff way of report and implementing any identified Look at suggested actions. agreed proposals part of recruiting and Recruit at least 2 new DGHPs training new tenant members for services scrutiny scrutiny panel members by advertising though open door

Host 4 area Hosting a Margaret Within 12/16 To provide DGHP Numbers attending Strategic drop in drop in event McKeand existing tenants with support and numbers receiving Objective 4 events for in Stewartry Gordon resources and help with money help/follow up tenants in giving Williamson matters/benefits, and appointments on the more rural support to Lee Herron fuel saving day locations tenants on Evie information/Promotin money Coupland g Rent First management, benefits, energy efficiency fuel poverty, condensation and promoting Rent First host events Hold a Community Within 09/16 To engage with Recruit at least one Strategic in small rural themed Participation existing tenants in more rural new DMC member. Objective locations morning/after team and resources areas. To encourage Look at engaging with 4 across the noon event Members membership to 20 tenants in more region to get e.g. Brew Housing Board, DMC - Taras rural locations. tenants and a Blether Services involved in a rural team location of Stewartry Stewartry By individual Margaret Within 10/16 DMC members to Report findings to Strategic DMC members McKeand existing highlight that regular Head of Services and Objective 1 & members to recording resources ground maintenance DMC formal meetings 4 monitor grass cutting, works are carried out highlighting issues to Ground weed killing, as per contract. be raised with Maintenance shrubs Highlighting any Contractor for service works local to maintenance failings. improvement them in the area local to them. Carry out By inviting Margaret Within 08/16 To look at DGHPs Report findings to Strategic Patch local Tara McKeand existing void standards, Heads of Service, Objective 1 & Inspection in members to Local Tara resources communal areas and DMC/Board 2 the Castle carry out an members inspect ground Douglas inspection. maintenance, Void guttering/rendering/p standards, aint difficult to lets, Communal Areas, ground maintenance, guttering/ren dering/paint work and new builds

# Consultation in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2017 outcome To include Lead aims and be carried Officer recording key out numbers attending, objectives gender, age(under25, 25 to 60, over 60) disability, ethnicity Q1 Q2 Q3 Q4

To consider To carry out Zoe Foster From existing 12/16 01/17 To seek Meaningful responses to Strategic DGHP’s a Jayne Moore resources feedback on the the consultation Objective 5 proposed presentation proposed rent increase to the annual rent 2017/18 Federation of increase tenants’ and residents’ association / DMCs/Wider Tenant Focus Group To consider To carry out Zoe Foster From existing 12/16 01/17 To seek Meaningful responses to Strategic DGHP’s a Jayne Moore resources feedback on the consultation Objective 5 proposed presentation proposed priorities for District company’s 2017/18 Management priorities Committees/ Federation of tenants’ and residents’ association/ Wider Tenant Focus Group To develop Discussion to Margaret From existing 12/16 01/17 To seek Meaningful responses Strategic DGHP CP- develop the McKeand resources feedback on that can go into action Objective 4 Area Action Stewartry what should go plan Plan 2017/18 CP Area into the area for the Action Plan plan. Stewartry 2017/18 with DMC and Federation To carry out To carry out Jeanette From existing 10/2016 To seek Meaningful responses to Strategic a Shelter a Barnes and budget feedback the consultation Objective 4 & Housing consultation supporting 5 Review with staff and people team sheltered housing residents

Communication in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2017 outcome To include Lead aims and be carried Officer recording key out numbers objectives attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity Q1 Q2 Q3 Q4

Promote in To have Lee Within 04/16 08/16 12/16 To promote Interest from tenants Strategic the open include Herron/Evie existing membership for and residents – objective 4 door on articles on Copeland budget DMC and enable attendance at events Stewartry the work of all tenants and DMC and Stewartry residents to see interest in DMC and what is setting up a interest in happening in new setting up a their area. Dalbeattie new Through Tara Dalbeattie promotion gain Tara’ interest for a new Dalbeattie Tara To promote By placing Lee Herron Within * * * * To promote the Number of persons Strategic DMC and DMC and Evie existing work of DMC viewing the site and objective 4 Tara and TARA Copeland budget and Taras and feedback company activities on enabling tenant Increasing the events Facebook to participate in interested tenants list through and website events in their by at least 10 Facebook/we as they area. bsite happen

Education in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2017 outcome To include Lead aims and be carried Officer recording key out Q1 Q2 Q3 Q4 numbers objectives attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity To offer Letters sent Gordon Within 03/17 To increase the Feedback from young Strategic presentations to all Williamson existing awareness of people / schools objective 4 to school secondary resources young people on leavers on schools in the challenges housing and Stewartry, that awaits them related offering when leaving issues presentation home. on how to get a home, maintaining a tenancy and respect in your community DMCS Joint Arrange Margaret Within 07/16 Increase Feedback from DMCs Strategic Tour educational McKeand existing awareness of objective 5 tour for Linda Nelson resources what is DMCs to Gordon happening in Scottish Williamson other areas. Borders Bring back any Housing ideas that Association / DGHP could view stock develop. /see projects / engage with their tenants to hear of their achievement s To offer Working with Lee Herron Within 03/17 Provide tenants Numbers attending Strategic tester IT D & G Library Margaret existing with skill to sessions Objective 4 sessions to Service set McKeand resources access online tenants in up a applications for Stewartry programme universal credit of basic IT sessions for interested tenants Offer Agree that a Margaret Within 11/16 To provide good Attendance by 4 Strategic opportunities number of McKeand Existing networking members of the Objective 5 for TARA & places are resources opportunities Federation/ DMC available for and to learn TARAs & 8 DMC Members to DMC and what is members attend the Federation happening on a TPAS national housing Conference level in Scotland Offer Agree that a Margaret Within 10/16 To provide good Attendance by 2 DMC Strategic opportunities number of McKeand Existing networking and 2 TARA members Objective 5 to DMC places are resources opportunities TARA available for and learn what members to DMC and is happening on attend the Federation and international International level Union of Tenants Congress Develop a By working Margaret Within 01/17 To provide Numbers of youths Strategic youth panel with McKeand Existing DGHP a forum attending sessions and Objective 4 Summerhill Gordon resources for consultation housing issues Youth Base Williamson with young consulted on. Group tenants on develop/ trial housing and a youth panel community with a view to issues. roll out throughout the region. Run sessions with a housing theme for young people/ feed into the Youth Project Committee on housing issues. Diversity in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2016 outcome To include Lead aims and be carried Officer recording key out Q1 Q2 Q3 Q4 numbers objectives attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity Stewartry Stewartry Margaret Within 08/16 Identify issues Numbers attending and Strategic DMC to DMC engage Mckeand existing that can help feedback Objective 1 & engage with persons with Linda Nelson resources DGHP 4 under- dementia Gordon understand represented Williamson when dealing group in their with tenants with area dementia. Engage with By working Margaret Within Identify issues Feedback from families Strategic Refugee with families McKeand existing that DGHP can Objective 1 & Families to help them Housing budget learn from the 4 settle into the Services settling in local Staff process community

Training in Stewartry Action How the Lead Resource Completion targets Intended Measured by Specific action will Officer s April 2016 – March 2017 outcome To include Lead aims and be carried Officer recording key out Q1 Q2 Q3 Q4 numbers objectives attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity Training Provide joint Margaret Within 05/16 08/16 11/16 02/17 Provide training Numbers attending Strategic DMC/TARA training for McKeand existing to as many training and feedback Objective 5 Stewartry Linda Nelson budget DMC and TARA DMC and members to local TARA – help them to Committee fulfil their roles Skills/Food Train Services/CH R update/Welfa re Reform update and Dementia Awareness

Training Investigation Margaret Within 04/16 07/16 Provide training Numbers attending Strategic DMC only into DMC McKeand existing to DMC training and feedback Objective 5 committee Linda Nelson budget members to members/Mo allow to carry nitoring of out their roles Land engineering works /New Payments and Benefits Policy and Tenants into Board Membership