Ground Rules Worksheet
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Leadership Skills Training: Facilitation
Active Listening Worksheet
Use this worksheet to practice active listening techniques. Try to pull the contents and feelings from each scenario and restate them in a neutral way. An example is provided in the first lines.
1. “Jane called an ’emergency’ meeting for our committee last week when she knew I had to study for class. That stupid meeting lasted for 2 hours and accomplished absolutely nothing! I wasted all that time when I could have been studying for my test. I made a bad grade all because of her!”
Content: You needed to study but felt like you had to go to the meeting. You got a bad grade on your test because you did not study enough.
Feelings: You feel upset that the meeting did not accomplish much. You feel disappointed that you got a bad grade.
Restatement: “You went to a committee meeting instead of studying for your test last week. You feel like the meeting did not accomplish what it should have in that time and are upset that you could have spent the time studying. It is important to you that future meetings accomplish what are on their agenda and that they are called in advance.”
Words/phrases avoided: “That stupid meeting…I wasted all that time…I made a bad grade all because of her!”
2. “Joe never helps out in our group projects, but he sure knows how to take credit for the final project! The rest of us come to meetings, share ideas and do our fair share of the work. He’s such a slacker!”
Content:
Feelings:
Restatement:
Words/phrases avoided:
1 Leadership Skills Training: Facilitation
3. “Every night it’s the same old thing. I try to study while my roommate watches hours of TV. She’s such a couch potato! I can’t get her to turn the darn thing off, but the noise really distracts my studying. Next time I really think I’m going to let her have it!”
Content:
Feelings:
Restatement:
Words/phrases avoided:
4. “I was just sitting there minding my own business when this jerk comes out of nowhere and starts yelling in my face! I mean, what was I supposed to do, just take it? I got really angry and punched him in the face. He deserved it, he shouldn’t have yelled at me like that!”
Content:
Feelings:
Restatement:
Words/phrases avoided:
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